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0.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Job Description Remaining Positions: 1 Details: DESCRIPTION______________________________________________ The Technical Service Coordinator is responsible for coordinating and managing HCI technical service delivery to clients. This involves working closely with technical teams to ensure that service delivery meets the agreed-upon standards, and that any issues are addressed promptly. Job Responsibilities Coordinating service delivery: This involves working closely with technical teams to ensure that service delivery is coordinated and efficient. The technical service coordinator is responsible for ensuring that services are delivered in a timely and effective manner. Managing customer relationships: The technical service coordinator is the primary point of contact for clients and is responsible for managing customer relationships. This involves responding to client queries and concerns and ensuring that all issues are resolved in a timely and satisfactory manner. Monitoring service performance: The technical service coordinator is responsible for monitoring service performance and ensuring that service levels meet the agreed-upon standards. This involves analyzing performance metrics, identifying areas for improvement, and implementing process improvements as needed. Reporting and documentation: The technical service coordinator is responsible for maintaining accurate records of service delivery, including service reports, incident reports, and other documentation. They must also provide regular reports to clients and management on service performance. Continuous improvement: The technical service coordinator is responsible for identifying areas for improvement in service delivery processes and making recommendations for process improvements. Analytical/ Decision Making Responsibilities Is accountable for work planning and is the default work planner. Can delegate the work planning role to a member of staff and thus delegates the authority to accept and/or reject work coming into the team on behalf of the team lead. The Technical Service Coordinator has access to team member qualifications and skills information, to assign work to the right team members. The Technical Service Coordinator and team leader agree on how to plan staff (who does what etc.) and on the fixed roles in the team e.g., standby, front office duty etc. The Technical Service Coordinator escalates to the team lead in case of doubt, issues, anticipated capacity problems, etc. All processes are executed in line with the current way of Operations and other factory design documents. The Technical Service Coordinator helps make work reproducible and ensure quality by initiating the writing and maintenance of work instructions and other documentation. The Technical Service Coordinator priorities for a Managed Operations team are: Priority 1 incidents and Urgent changes. Production work, incidents, standard changes, and other commitments already made (e.g., agreed on project-based work). Problems and changes and other plan-able work. New projects and transitions. Job Requirements Strong communication skills. Experience in infrastructure delivery services and infrastructure technologies. Able to work effectively with technical teams. Deep understanding of service delivery processes and performance metrics (SLAs, OLAs, KPIs, and other relevant metrics supporting delivery quality). Other Requirements English Business Fluent Additional language is an asset. Support hours: US/ UK Time Zones Certification Requirements Any IT Tech Certification for the Infrastructure, Cloud and other related technologies would be a plus. ITIL v4 and ITIL V4 Practices. The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive in Job Requirements Details: DESCRIPTION______________________________________________ The Technical Service Coordinator is responsible for coordinating and managing HCI technical service delivery to clients. This involves working closely with technical teams to ensure that service delivery meets the agreed-upon standards, and that any issues are addressed promptly. Job Responsibilities Coordinating service delivery: This involves working closely with technical teams to ensure that service delivery is coordinated and efficient. The technical service coordinator is responsible for ensuring that services are delivered in a timely and effective manner. Managing customer relationships: The technical service coordinator is the primary point of contact for clients and is responsible for managing customer relationships. This involves responding to client queries and concerns and ensuring that all issues are resolved in a timely and satisfactory manner. Monitoring service performance: The technical service coordinator is responsible for monitoring service performance and ensuring that service levels meet the agreed-upon standards. This involves analyzing performance metrics, identifying areas for improvement, and implementing process improvements as needed. Reporting and documentation: The technical service coordinator is responsible for maintaining accurate records of service delivery, including service reports, incident reports, and other documentation. They must also provide regular reports to clients and management on service performance. Continuous improvement: The technical service coordinator is responsible for identifying areas for improvement in service delivery processes and making recommendations for process improvements. Analytical/ Decision Making Responsibilities Is accountable for work planning and is the default work planner. Can delegate the work planning role to a member of staff and thus delegates the authority to accept and/or reject work coming into the team on behalf of the team lead. The Technical Service Coordinator has access to team member qualifications and skills information, to assign work to the right team members. The Technical Service Coordinator and team leader agree on how to plan staff (who does what etc.) and on the fixed roles in the team e.g., standby, front office duty etc. The Technical Service Coordinator escalates to the team lead in case of doubt, issues, anticipated capacity problems, etc. All processes are executed in line with the current way of Operations and other factory design documents. The Technical Service Coordinator helps make work reproducible and ensure quality by initiating the writing and maintenance of work instructions and other documentation. The Technical Service Coordinator priorities for a Managed Operations team are: Priority 1 incidents and Urgent changes. Production work, incidents, standard changes, and other commitments already made (e.g., agreed on project-based work). Problems and changes and other plan-able work. New projects and transitions. Job Requirements Strong communication skills. Experience in infrastructure delivery services and infrastructure technologies. Able to work effectively with technical teams. Deep understanding of service delivery processes and performance metrics (SLAs, OLAs, KPIs, and other relevant metrics supporting delivery quality). Other Requirements English Business Fluent Additional language is an asset. Support hours: US/ UK Time Zones Certification Requirements Any IT Tech Certification for the Infrastructure, Cloud and other related technologies would be a plus. ITIL v4 and ITIL V4 Practices. The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive #LI-RS3 Pay Range: Based on Experience
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
Okta is The Worlds Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - were looking for lifelong learners and people who can make us better with their unique experiences. Join our team! Were building a world where Identity belongs to you. The Presales Demo Engineering team is at the forefront of innovation, crafting the next-generation demo automation platform that will captivate our customers. By revolutionizing the way the Presales team presents solutions and addresses our customers" technical challenges, this team is empowering our sales organization to deliver truly compelling and impactful demonstrations. The Demo Engineering, Infrastructure Specialist will play a critical role in supporting our sales and presales teams by managing and maintaining secure, reliable, and scalable infrastructure environments for customer demonstrations. This individual will ensure that these environments accurately represent our products and services, enabling our teams to effectively showcase their capabilities to potential clients. Responsibilities: - Build and Maintain Infrastructure: Design, develop, and manage scalable cloud infrastructure that ensures high uptime and availability for our demo environments. - Collaborate with Product Teams: Stay ahead of the curve by working closely with Product Managers and Engineers to integrate upcoming features into our engaging demo narratives. - Configure for Success: Craft solution-oriented product configurations that resonate with our target audience. Empower our Go-to-Market teams to effectively communicate the value of our products. - Prioritize Security and Compliance: Adhere to Okta's Secure Identity Commitment by maintaining secure, compliant environments. - Troubleshoot and Optimize: Proactively monitor and troubleshoot infrastructure issues, ensuring our presales teams have the support they need. - Automate for Efficiency: Leverage automation tools to streamline routine tasks, improve efficiency, and reduce errors. Develop scripts and tools for environment provisioning and management. - Collaborate Across Teams: Foster strong relationships with sales, presales, engineering, and IT teams to understand their needs and deliver exceptional infrastructure support. - Think Innovatively: Explore creative ways to integrate Okta tenants at scale with SaaS solutions like Workday, Oracle, Salesforce, and other partners, enhancing the customer experience. Qualifications: - Bachelor's degree in Computer Science, Engineering, or a related field. - 5+ Yrs of experience - Strong understanding of IT Networking, IT security, and IT domain problems - Strong Identity Background (experience with Okta, Ping, or other related IAM Platforms) - Strong understanding of infrastructure technologies (e.g., cloud platforms, virtualization, networking). - Experience with cloud platforms (e.g., AWS, Azure, GCP). - Proficiency in scripting languages (e.g., Python, Bash). - Knowledge of automation tools (e.g., Ansible, Terraform). - Strong problem-solving and troubleshooting skills. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. Preferred Qualifications: - Experience with automation tools (e.g., Ansible, Terraform). - Knowledge of containerization technologies (e.g., Docker, Kubernetes). - Certification in relevant technologies (e.g., AWS, Azure, GCP). - Certification in relevant industries (e.g. CISSP, CISM),
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
A career in our Advisory Acceleration Center is the natural extension of PwC's leading global delivery capabilities. Our team, consisting of highly skilled resources, specializes in assisting clients in transforming their business through the adoption of technology. We provide bespoke strategies, operating models, processes, and planning to help organizations adopt innovative technology solutions that optimize business processes and enable scalable technology. By helping organizations transform their IT infrastructure, modernize applications, and manage data effectively, we play a crucial role in shaping the future of business. As an essential part of Advisory's multi-sourced, multi-geography Global Delivery Model, the Acceleration Centers are dynamic and rapidly growing components of our business. The teams within these Centers have a proven track record of delivering exceptional results in process quality and capability, fostering a loyal customer base and a reputation for excellence. As a Manager in PwC's Hybrid Cloud & Technical Resilience capability, you will be part of a team dedicated to helping clients transform their business with innovative technology solutions. Your role will involve focusing on hybrid cloud solutions and IT system resilience from strategy to execution. You will be required to possess technical expertise, strong client engagement skills, and the ability to lead small teams through the delivery lifecycle of projects and programs. Your responsibilities will include serving as a trusted advisor to client executives, leading teams in designing and delivering comprehensive hybrid and multi-cloud programs aligned with clients" business objectives, driving innovation by integrating emerging technologies, fostering a collaborative environment, and adhering to the firm's code of ethics and business conduct. Basic Qualifications: - Minimum Degree Required: Bachelor's degree in Information Technology, Computer Science, Risk Management, or a related field. - Minimum Years Of Experience: 5-7 years of relevant experience designing and delivering public, private, hybrid, or multi-cloud solutions, focusing on modernization, disaster recovery, and resilience. Preferred Qualifications: Certification(s) Preferred: - Certification(s) from leading cloud service providers (AWS, Azure, GCP) - Certification(s) from leading on-premises infrastructure providers (VMware, Nutanix, Microsoft, RedHat, NetApp, EMC, Cisco, Arista) - Certified Business Continuity Professional (CBCP) - ITIL Certification - Certified Information Systems Security Professional (CISSP) - Certified Information Systems Auditor (CISA) - AWS or Azure certifications related to resilience or infrastructure Preferred Knowledge/Skills: You should demonstrate thought leader-level abilities and a proven track record of success in areas such as public, private, hybrid, and multi-cloud infrastructure, IT resilience, disaster recovery, technical risk consulting, collaboration with clients on resilience strategies, development of Business Continuity Plans (BCPs), configuration of tools and processes to enhance client resilience capabilities, communication and presentation skills, organizational and project management skills in a fast-paced environment, and architectural and engineering exposure to various technologies. Travel Requirements: 50%,
Posted 1 week ago
15.0 - 19.0 years
0 Lacs
karnataka
On-site
Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to clients" most intricate digital transformation requirements. With a comprehensive set of capabilities in consulting, design, engineering, and operations, we assist clients in achieving their most ambitious goals and establishing sustainable, future-ready businesses. Our workforce of over 230,000 employees and business partners spanning 65 countries is committed to supporting our customers, colleagues, and communities in thriving amidst a constantly evolving world. As a Presales Head, you will play a crucial role in assisting the Sales team in resolving intricate, multi-service line, or large deals particularly within the Consumer Goods, Lifesciences, and medical devices sectors in the Americas One region. Your responsibilities will include mentoring junior Deal Execution Managers, as well as overseeing and evaluating multiple deals being carried out by the team. Key Requirements: RFP Management: - Drive and secure deals valued at 10M+ across multiple service lines. - Develop a Deal Summary and Win Strategy in collaboration with SMU and GBL leaders. - Facilitate the onboarding of practice and solutions resources with the support of GBL leaders. Solution Integration: - Take ownership of the overall integrated solution as the SMU Single Point of Contact (SPoC), in conjunction with GBL sales, practice, delivery, and domain consultants for crafting the solution. - Construct solution storyboards with inputs from all stakeholders to ensure a compelling response. - Defend the solution in customer interactions. - Oversee the legal review process, emphasize the key deal clauses, and manage the approval process. Desired Candidate Profile: - Engineering/MBA (full-time) or Post Graduate degree preferred. - A minimum of 15 years of work experience is required. - Ideally, possess 6+ years of experience in pre-sales and solutions. - Proficient in various digital, data, cloud, run & change, and infrastructure technologies, as well as DO&P offerings. - Exceptional written and verbal communication skills, coupled with strong interpersonal, influencing, and persuasion abilities. - Demonstrated sales acumen in the Consumer Goods, Lifesciences, and Medical devices industry. Join us at Wipro, where we are reimagining our world. Our aim is to build a modern Wipro as an end-to-end digital transformation partner with ambitious goals. We seek individuals who are inspired by reinvention, whether it's of themselves, their careers, or their skills. At Wipro, we encourage the continuous evolution of our business and industry, adapting as the world around us changes. Be part of a purpose-driven organization that empowers you to shape your own reinvention. Realize your ambitions at Wipro. We welcome applications from individuals with disabilities.,
Posted 1 week ago
4.0 - 6.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Software Engineer III, Fullstack (Backend Heavy) Team And Responsibilities If you are someone who is passionate about the art of programming, cares about clean and semantic code and keeps a tab on new developments in technology then you are the right fit for us! What you&aposll do : Design, and develop software with high quality and take ownership. Work collaboratively with product management Participate in a full development life cycle including planning and code reviews. Build solutions that can easily scale to the demands of Vimeo traffic bursts. Ensure the best technical design and approach with an aim for continuous improvement. Set high technical standards. Skill and knowledge you should possess: B-Tech / MTech in Computer science or equivalent degree Minimum 4 years of backend development experience with GoLang/PHP/Java and other languages (PHP preferred). Minimum 1 year experience in React. Strong troubleshooting, debugging, and testing skills Very good in algorithms, data structures, time & space complexities and problem solving, in general. Very good knowledge of Object Oriented programming paradigm, design patterns. Sound knowledge in cloud technologies and concepts like CDN, caching, ate limit, latence, throughput Sound knowledge in database and caching technologies like MySQL, Redis, Cloud SQL, Memcache Good knowledge on designing systems, analyzing trade-offs between different choices. Nice to have exposure on various authorization, authentication models and technologies like RBAC, ReBAC, SSO, SCIM etc Nice to have basic understanding of infrastructure technologies like Varnish, HAProxy and alike Willingness to learn and experiment with new technology. About Us: Vimeo (NASDAQ: VMEO) is the world&aposs most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users from creative storytellers to globally distributed teams at the world&aposs largest companies whose videos receive billions of views each month. Learn more at www.vimeo.com. Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. Were proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture. Show more Show less
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
The Technical Service Coordinator plays a crucial role in coordinating and managing HCI technical service delivery for clients. Your responsibilities will include working closely with technical teams to ensure efficient service delivery that meets agreed-upon standards. As the primary point of contact for clients, you will be responsible for managing customer relationships by addressing queries and concerns promptly and satisfactorily. Monitoring service performance, analyzing metrics, and implementing process improvements are also key aspects of your role. You will be accountable for work planning and have the authority to delegate this role to team members. Access to team member qualifications allows you to assign work effectively, ensuring tasks are completed by the right individuals. Collaboration with the team leader is essential for planning staff roles and responsibilities. Any doubts, issues, or capacity problems should be escalated to the team lead for resolution. Your focus on continuous improvement involves identifying areas for enhancement in service delivery processes and recommending necessary improvements. Maintaining accurate documentation of service delivery, including reports and incident records, is vital. Communication skills, experience in infrastructure delivery services, and a deep understanding of service delivery processes and performance metrics are essential requirements for this role. Fluency in English is mandatory, and knowledge of additional languages is advantageous. The job may require support during US/UK time zones. Possessing IT certifications related to infrastructure, cloud technologies, and ITIL v4 practices are considered a plus. This job description provides a general overview of the responsibilities and qualifications expected from employees in this role.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As the APAC Lead Technical Program Manager in the Corporate Technology Resiliency team, you will be utilizing your technical expertise and leadership skills to oversee cutting-edge projects. Your role will involve driving the successful delivery of complex technology projects and programs that contribute to achieving business goals within the firm. It is crucial to leverage your deep knowledge of technical principles, practices, and theories to develop innovative solutions while effectively managing available resources. Your strong analytical reasoning and adaptability skills will be instrumental in navigating through ambiguity and change, ensuring that technology initiatives align with business objectives. Additionally, your advanced communication and stakeholder management abilities will play a key role in fostering productive working relationships and influencing decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will also contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. As a member of the Technology & Business Resiliency team within Corporate Technology, you will be a key leader in collaborating on the firm's resiliency strategy. Your responsibilities will include being a primary point of contact for both Business and Technology resiliency disciplines in the APAC region, engaging with various workstreams of the firmwide resiliency program. You will be pivotal in driving the continuous improvement of the Resiliency Operating Framework to ensure alignment with firmwide and regulatory obligations. Your job responsibilities will include supporting the resiliency operating model framework, collaborating with stakeholders to ensure alignment and integration of resiliency practices, achieving risk and performance measures, participating in post-incident response activities, and supporting the development and implementation of a comprehensive resiliency strategy. You will also be responsible for developing compliance reporting and dashboarding to provide visibility into resiliency metrics and objectives, as well as supporting regulatory exams, audits, and compliance initiatives. Required qualifications, capabilities, and skills for this role include: - 5+ years of experience in technical program management - Advanced knowledge in core infrastructure technologies - Experience with cloud provider products and services, specifically AWS - Strong understanding of IT security principles - Proven track record in implementing IT projects successfully - Ability to influence, drive change, and resolve conflicts - Excellent verbal and written communication skills - Strong analytical and problem-solving skills - Expertise in managing relationships and delivering solutions that meet business needs - Excellence in high-pressure environments and crisis management Preferred qualifications, capabilities, and skills for this role include: - Financial Services industry experience - Knowledge of the JPMC Business and Technology Resiliency Framework - Familiarity with JPMC CORE Control Objectives and Procedures - Strong data analytics skills Your role as the APAC Lead Technical Program Manager in Corporate Technology Resiliency will be crucial in driving the success of technology projects and programs while ensuring alignment with business objectives and regulatory requirements. Your expertise and leadership will be key in fostering innovation and growth in a dynamic environment.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
As a Lead Technical Business System Analyst with strong network skills at Milestone Technologies, you will play a crucial role in supporting end-user technologies within the Partner Services Team of the Cybersecurity Digital Trust office. Your primary responsibility will be to gather, develop, and maintain business and technical requirements to aid in the migration of clients" partners from VPNs to virtual secure solutions. It is imperative that you ensure all business requirements are thoroughly documented and aligned with functional digital profile builds, identity management, and application architecture details. You will be actively involved in high visibility projects and will be instrumental in delivering Digital Technology and Innovation initiatives. Collaborating with global and functional area business/technical teams, system and project owners, and External Business Partners, you will serve as a technical solution Subject Matter Expert (SME). The B2B Technical/Business Analyst position entails key duties such as maintaining knowledge of industry regulations, standards, and information system technology, driving project milestones to completion, facilitating communication between business units and IT, documenting functional digital profiles, identifying and escalating complex issues, providing clear documentation for solutions, and ensuring solutions are scalable, secure, and optimized to protect client information. Additionally, you will interact with Information Security, Identity and Access Management teams, and deliver readiness training to external business partners. Preferred qualifications for this role include a technical background in VPN/Firewall, Cloud Technology, Microsoft Cloud PC, Azure AD, Messaging and Collaboration Tools, experience with managing projects using Scrum and Agile methodologies, supplier management, and a deep understanding of infrastructure technologies. Strong analytical, critical thinking, organizational, and communication skills are essential for success in this position. Basic qualifications for the Lead Technical Business System Analyst role at Milestone Technologies include a Masters degree, Bachelors degree with 2 years of experience, Associate degree with 6 years of experience, or a High school diploma/GED with 8 years of experience in Information Systems and/or Unified Communication. At Milestone, we are committed to fostering diversity and inclusion in the workplace, where every individual is empowered to bring their authentic selves to work. We recognize that a diverse and inclusive culture is essential for our continued success, and we value the unique perspectives and experiences that each member of our global community brings to the table. Our recruitment team is excited to welcome candidates who can contribute to our diverse and innovative work environment.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As the Major Incident Commander and Problem Manager at TransUnion, you will be an integral part of the Operations Management function. Your role will involve acting as the Incident Commander, collaborating with DevOps, SRE teams, and Service Owners during Major Incidents to effectively triage and mitigate service impacting events promptly. You will also oversee the progression of incidents through the Problem Management lifecycle. Key Responsibilities: - Incident Management: Your primary responsibility will be to direct Subject Matter Experts (SMEs) and Service(s) leaders to restore service swiftly during Major Incidents while maintaining accurate and timely progress data. You will be responsible for updating senior leaders, stakeholders, and end-users and escalating issues when necessary. Additionally, you will develop and implement Incident Management processes and systems to drive process improvements globally. - Problem Management: You will lead Post-Incident Review and Problem Management meetings to identify root causes, drive permanent fixes, and prevent future incidents. Collaborating with DevOps and SRE teams, you will analyze incident trends, implement best practices, and strive for continuous improvement using various root cause analysis methods. - General Responsibilities: Applying ITIL best practices, you will ensure systematic incident and problem management processes. You will monitor service and infrastructure dashboards, taking necessary actions to address anomalies. Impact You'll Make: To excel in this role, you should possess a Bachelor's degree or higher in Computer Science or a related field. Strong leadership, project planning, communication, and execution skills are essential, along with the ability to communicate technical issues clearly to non-technical stakeholders. Your expertise in troubleshooting, core infrastructure technologies, cloud-native tools, and observability tools will be crucial. Experience with IaC tools, root cause analysis methods, and trouble ticketing systems is also required. Requirements: You must be flexible to work within a Follow the Sun global shift ROTA, covering local daytime hours, holidays, and weekends on a rotational basis. On-call responsibilities will be shared across team members. This hybrid position requires regular virtual work and in-person presence at a TU office location for a minimum of two days a week. As the Advisor, IT Support at TransUnion, you will play a vital role in incident and problem management, contributing to the organization's operational efficiency and service excellence.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Senior Systems Operations Engineer at Wells Fargo, you will be responsible for managing all installed systems and infrastructure within the Systems Operations functional area. Your role will involve contributing to increasing system efficiencies, reducing human intervention time on related tasks, and ensuring the highest levels of systems and infrastructure availability. You will review and analyze moderately complex operational support systems, application software, and system management tools. Working with vendors and technical personnel for problem resolution will be a key aspect of your responsibilities. Additionally, you will lead a team to meet technical deliverables, leveraging a solid understanding of technical process controls and standards. In terms of qualifications, we are looking for candidates with at least 4 years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through a combination of work experience, training, military experience, or education. Desired qualifications for this role include effective communication skills, 4+ years of Software Engineering Support experience, 4+ years of scripting and automation experience, and familiarity with Enterprise Pipeline Tools such as uDeploy, TFS, GIT, Sonar, Fortify, and Ansible. An industry-standard technology certification is preferred along with experience in Automation, Continuous Integration-Continuous Development (CI-CD), Site Reliability Engineering (SRE), Agile Scrum, Kanban, Container technologies (Kubernetes, Docker, PKS), Technology Platforms (Cloud, o/s), and Observability/Monitoring technologies. Your responsibilities will also include application production support, banking domain knowledge (preferably in Credit Cards area), hands-on experience with application monitoring stack, industry-standard monitoring tools, cloud platforms, CI/CD tools, tools like Ansible puppet, proficiency in programming languages, working in Agile Methodology, knowledge in multiple Infrastructure technologies, and familiarity with SRE framework. The posting for this role is open until 28 Jul 2025, however, it may close earlier due to the volume of applicants. Wells Fargo values Equal Opportunity and encourages applications from all qualified candidates, including women, persons with disabilities, aboriginal peoples, and visible minorities. Accommodation for applicants with disabilities is available upon request during the recruitment process. As a candidate, you are required to directly represent your own experiences during the recruiting and hiring process. Third-Party recordings are prohibited unless authorized by Wells Fargo. If you require a medical accommodation during the application or interview process, you can visit Disability Inclusion at Wells Fargo. Wells Fargo maintains a drug-free workplace, and candidates are encouraged to review the Drug and Alcohol Policy for more information. If you are a proactive and experienced Systems Operations Engineer looking to join a dynamic team at Wells Fargo, apply now with reference number R-475625.,
Posted 1 month ago
4.0 - 10.0 years
2 - 8 Lacs
Hyderabad, Telangana, India
On-site
Role Responsibilities: Drive new capabilities in foundational Compute Infrastructure, including Hypervisor and Virtualization Stack, Guest OS, and Devices for Google Cloud. Monitor industry trends to identify innovation opportunities in both workloads and hardware. Manage and prioritize the roadmap for guest OS support, network, storage, hypervisor, and offloads. Use data-driven insights to guide engineering priorities and maximize ROI. Job Requirements: Bachelor's degree or equivalent practical experience. 8 years of experience in product management or a related technical role. 3 years of experience managing technical products from conception to launch. Experience in developing or launching infrastructure products in areas like networking, storage, compute hardware, databases, and data analytics.
Posted 1 month ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
You will be joining Wipro Limited as a Senior Manager Presales, with the preferred location being Bengaluru. Your primary responsibility will involve supporting the Sales team in handling complex, multi-service line, or large deals within the Consumer, Retail & Lifesciences Services industries in the A1 Strategic Market Unit. You will also play a key role in mentoring junior Deal Execution Managers and overseeing multiple deals being executed by the team. As a Manager/Senior Manager Presales, your role will encompass various key responsibilities: RFP Management: - Lead efforts to pursue and secure 10M+ multi-service line deals. - Collaborate with SMU and GBL leaders to create a Deal Summary and Win Strategy. - Manage end-to-end solutions process for pursuits in coordination with GBL/Practice SME and Marketing. - Project manage the entire bid, ensuring timely submission and addressing risks effectively. Solution Integration: - Act as the SMU SPoC for the integrated solution, working closely with GBL sales, practice, delivery, and domain consultants. - Craft compelling solution storyboards with inputs from stakeholders. - Engage customers to gather necessary clarifications and align the final solution architecture with terms and conditions. - Take charge of the legal review process and manage approval for deal clauses. Estimation & Commercial: - Coordinate with GBL/practices/delivery for estimation and deal pricing. - Engage in building various commercial model scenarios. Sales Enablement: - Drive initiatives to meet GTM and geo pipeline targets. - Collaborate with Account and Hunting Sales Leaders to develop specific offerings based on market demand. - Represent the solution offering to client buyers and other groups as a key member of the sales team. Team Management & Bid Leadership: - Mentor junior team members and monitor the execution of multiple bids. - Improve team efficiency by leveraging knowledge repositories and reusable toolkits/playbooks. Desired Candidate Profile: - Engineering/MBA (full time) or Post Graduate Preferred. - Minimum 12 years of Work Experience, with 6+ years in pre-sales & solutions. - Strong understanding of digital, data, cloud, run & change, and infrastructure technologies. - Proficiency in enterprise IT, delivery models, pricing models, presales solutioning, and bid management. - Ability to create innovative solutions, handle multiple deals, and drive consensus within diverse teams. - Excellent organizational, analytical, problem-solving, and communication skills. - Strong business acumen and financial understanding. - Passion for sales in Consumer, Retail, and Lifesciences Services industry. Join Wipro and be part of a modern organization focused on digital transformation and reinvention. Embrace opportunities for personal and professional growth in an environment that encourages innovation and purpose-driven work. Come to Wipro and realize your ambitions. Applications from individuals with disabilities are encouraged and welcomed.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
vadodara, gujarat
On-site
As a Global IT Service Desk Analyst at Lucy Electric Manufacturing & Technologies Pvt Ltd, you will play a crucial role in providing first-line support to end-users, managing service requests and incidents, and ensuring the smooth on-boarding/off-boarding process for new users across Lucy Group companies. Your dedication to delivering exceptional IT services will contribute to the seamless operation of medium voltage switching and protection solutions for electrical distribution systems worldwide. Your responsibilities will include ensuring timely resolution of assigned incidents, requests, and queries, escalating critical issues, administering core M365 services, managing user accounts and permissions, troubleshooting email and collaboration tools, and adhering to ITIL Service Management best practices. Additionally, you will collaborate with team members to enhance IT services, monitor incidents and alerts, and provide expedited support to VIP users. Key skills for this role include proficiency in M365 Admin Centre, Exchange, Active Directory, and Windows Operating System, familiarity with Microsoft Defender, Intune, and Microsoft Entra, strong communication and problem-solving skills, the ability to multitask in a fast-paced environment, and a commitment to maintaining a positive End-User Experience. Previous experience in IT Service Desk or IT support, ITIL certification, and knowledge of Infrastructure technologies and the Microsoft Eco System are essential qualifications. Desirable skills include knowledge of mobile device management, cloud technology, networking concepts, and relevant certifications such as CompTIA A+, Network+, and AZ-900. A willingness to work in shifts, document issues clearly, and support users across multiple time zones are also valuable assets for this role. If you are an enthusiastic individual with a passion for technology, excellent customer service skills, and a collaborative mindset, we encourage you to apply for this exciting opportunity as a Global IT Service Desk Analyst at Lucy Electric. Join us in shaping the future of electrical distribution systems and making a real impact in the world of IT services. Apply now and be a part of our dynamic team!,
Posted 1 month ago
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