149 Infrastructure Support Jobs - Page 5

Candidate Skill: Technical Skills - Java, IT Support, Troubleshooting, Application Development, Debugging, Java Coding, Infrastructure Support, System Monitoring, Performance Tuning, Production Systems, Networking, Database Management. City: Bengaluru, Noida, Pune, Mumbai, Hyderabad, Mohali, Panchkula, Chennai We are looking for a skilled Java Developer with strong experience in IT support to join our team. In this hybrid role, you will leverage your Java development expertise while also providing IT support to ensure seamless application functionality and system performance. You will be responsible for coding, debugging, and troubleshooting, along with offering hands-on IT support to ensure optimal operation of our infrastructure. Key Responsibilities: Develop, test, and maintain Java applications, ensuring high performance and responsiveness. Provide IT support by troubleshooting software issues and resolving technical challenges. Collaborate with cross-functional teams to implement solutions that meet business requirements. Monitor, maintain, and support production systems, ensuring their reliability and uptime. Provide technical assistance in deploying and integrating Java-based applications. Participate in the design and development of new features and functionalities. Offer hands-on support for technical queries, infrastructure issues, and user problems. Provide documentation for support procedures, troubleshooting steps, and system configurations. Manage application performance tuning and optimize system functionalities. Qualifications: 5+ years of experience in Java development and hands-on IT support. Strong understanding of Java programming, coding, and debugging. Experience in troubleshooting and providing IT support for enterprise applications. Ability to collaborate with internal teams to resolve issues and implement solutions. Familiarity with IT infrastructure, including servers, networking, and databases. Good communication skills and ability to effectively collaborate with team members and stakeholders.

Compliance Management: Responsible for ensuring the implementation and ongoing adherence to relevant security frameworks, including ISO 27001, GDPR, and PCI DSS. This includes maintaining comprehensive documentation and evidence of compliance controls and policies, as well as leading periodic compliance reviews and assessments. Audit Support: Collaborate with security and audit teams to coordinate and support the execution of both internal and external audits. This involves addressing audit findings, ensuring the timely implementation of corrective actions, and preparing and presenting necessary audit evidence and responses related to various security standards. Security Controls & Configuration Oversight: Accountable for ensuring that security configurations across cloud environments, network firewalls, and security tools are securely implemented and consistently monitored. This includes maintaining and enforcing secure configuration baselines and diligently reviewing logs to ensure continuous compliance readiness. EXPERIENCE 2-3 Years SKILLS Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): VMWare, Infrastructure Support, System Administrator, AD DC DHCP DNS, Infrastructure Support L1

Expected to manage Automation Anywhere Bot Support, Platform support (Automation Anywhere), infrastructure support (Azure), Chatbot Support (IBM Watson),Hands on experience in managing the automations in Automation Anywhere (A360) and should be ready to write code and provide guidance to team if needed.Should have managed a sizable automation support 150 to 200 automation botsShould have experience in managing 24/7 SupportShould have handled Vulnerability management and managed with the team without missing SLAShould have Cloud expertise (Azure) and experience in FinOpsShould have worked in PAM tools and integration of PAM tool with automation toolExpected to Work with our automation suppliers to raise software-level issues, assess performance and drive resolution of product related issuesMust have good stake holder management skills to engage and collaborate with various Business Units who are the Automation/RPA Platform users and informing respective stakeholders for any downtime of the platform and its impact on bots running in production environment.Good to have candidates who has managed similar portfolios to understand the controls as they are expected to ensure audit findings are closed within agreed timelinesDevOps experience to manage automation fixes and provide support is preferredITIL V3 / V4 training and/or accreditation preferredExperience in handling external and internal audit is preferredUnderstanding of networking connectivity including firewalls, DMZ and secure networks. Knowledge on CyberArk is preferred.Understanding of SAP roles and ways of working is preferred as 70% of our automation is on SAP.

Your day at NTT DATA The Associate Security Platform Engineer is an entry level subject matter expert, responsible for learning how to facilitate problem resolution and mentoring for the overall team. This role performs operational security tasks such as performance and availability monitoring, log monitoring, security incident detection and response, security event reporting, and content maintenance (tuning). The Associate Security Platform Engineer is responsible for detecting and monitoring escalated threats and suspicious activity affecting the organization's technology domain (servers, networks, appliances and all infrastructure supporting production applications for the enterprise, as well as development environments). What you'll be doing Key Responsibilities: Works as part of a 24/7 team working on rotational shifts. Works as part of Platform and Content Engineering handling tunings, stake holder requests, escalations, reporting, trainings. Administers the organization's security tools to gather security logs from environment. Lifecycle management of the supported security tools/technologies, Break-fix, Patching, Live update. Adheres to SOPs and notify stake holders on log flow/log format issues. Documents best practices. Identifies opportunities to make automations which will help the incident response team. Performs security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics, and a broad range of skills in LAN technologies, Windows and Linux O/Ss, and general security infrastructure. Knowledge and Attributes: Entry level knowledge on implementation and monitoring of any SIEM or security tools/technologies. Entry level knowledge on security architecture, worked across different security technologies. Customer service orientated and pro-active thinking. Ability to problem solve and is highly driven and self-organized. Great attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team player with the ability to work well with others and in group with colleagues and stakeholders. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or related field. Relevant level of Networking certifications such as CCNA, JNCIA, ACCA, PCNSA, CCSA etc. preferred. Relevant level of Security certifications such as AZ-500, SC-200, Security+, CEH etc. will be added advantage. Required Experience: Entry level experience in Security technologies like (Firewall, IPS, IDS, Proxy etc.). Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Security Technologies. Entry level experience in SOC/CSIRT Operations. Entry level experience in handling security incidents end to end. Entry level experience in Security engineering.

Basic knowledge of Linux and Windows operating systems and troubleshooting Understanding of network troubleshooting Interest in learning and growing in the IT field GOOD cOMMUNICATION

Lead end to end planning and execution of infrastructure works in Real Estate projects, including roads, utilities, drainage and compliance. Budgeting, coordinate with consultants, vendors and authorities to ensure timely cost-effective delivery

Cloud Management Centre Technician Global Operations Squad, Pune, India As a Cloud Management Centre Technician, you will be part of the global operations squad that is responsible for monitoring, maintenance, optimization and improvement of our current production and dev/test systems. You will work with a variety of systems that are situated across on-premise and the Azure Cloud, and ensure that they are running smoothly and securely. You will also collaborate with other teams and stakeholders to identify and implement best practices and solutions for cloud management. Key Role Features • Monitor the performance, availability, security and compliance of our cloud-based systems and global network using various tools and dashboards and react to any alerts and alarms raised. • Perform routine and preventive maintenance tasks such as backups, patches, updates, and configuration changes. • Maintain, operate and support the HA on-premise Hyper-V infrastructure across the clusters. • Analyze and troubleshoot issues and incidents related to our cloud-based systems and escalate them as needed. • Optimize and improve our cloud-based systems by applying automation, scalability, resilience, and cost-efficiency principles. • Respond to escalation and tickets using established process and within SLAs. • Answer phone call-based escalations and priority calls that have been triaged to the Cloud Management Centre Operations queue. • Manage and track assets from a technical operation standpoint ensuring they are part of the monitoring platform, under consistent management, and can be reported on. • Ensure assets and resources in Azure follow the properly agreed process for policy controls and are tagged correctly for cost and performance reporting. Required Technology Experience 3 - 7 of Exp as Senior System administrator / On-Premises Windows Server Administrator. • Experience with Windows Server 2012/2016/2019, Active Directory, and virtualization technologies like Hyper-V / VMware. • Working experience on Hyper-V, Hyper-V clusters, SCVMM, SCCM, SCOM , understanding of clustered storage and thin provisioning storage concepts. • Communication: Excellent verbal and written communication skills to interact with team members and end-users. • Experience with enterprise grade backup and recovery tools. • Preferably, experience in cloud computing with Azure, including creation and maintenance of; virtual machines, storage, networking, security, databases, etc. • Familiar with infrastructure monitoring tools such as SCOM, Solarwinds, Azure Monitor • Experience with enterprise patching via SCCM or Qualys. • Knowledgeable in scripting languages such as PowerShell to automate tasks and actions where possible. Personal Skills • Communication: Excellent verbal and written communication skills to interact with team members and end-users. • Monitoring Tools: Proficiency with system monitoring and performance tools. • Problem-Solving: Strong proactive/ analytical skills to troubleshoot & resolve issues efficiently. • Attention to Detail: Precision in managing system configurations and documentation. • Time Management: Ability to prioritize tasks and manage time effectively. • Teamwork: Collaborative mindset to work well within a team environment. • Adaptability: Flexibility to adapt to new technologies and changing environments. Required Education Bachelor's degree in computer science, engineering, or related field. Relevant certifications such as MCSE, MCSA along with ITIL is preferred. Azure certification such as AZ-104, AZ-303, AZ-400, etc. is a plus Kindly apply through Naukri or directly to our careers job link. https://careers-dwfgroup.icims.com/jobs/2514/cloud-management-centre-technician/job?mode=view

Dear Candidate, We are hiring an IT Systems Engineer to manage and support enterprise infrastructure, ensuring optimal performance, scalability, and security of IT systems. Key Responsibilities: Install, configure, and maintain servers, networks, and endpoints. Monitor system health and respond to outages or anomalies. Perform upgrades, patch management, and system backups. Enforce security standards and policies across IT assets. Collaborate with other IT teams for project deployments. Required Skills & Qualifications: Experience with Windows/Linux system administration. Strong knowledge of networking (TCP/IP, DNS, DHCP). Familiarity with virtualization (VMware, Hyper-V) and storage systems. Good understanding of security practices and troubleshooting tools. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Would you like to be part of a team that delivers high-quality software to our customers? Are you a highly visible champion with a can do attitude and enthusiasm that inspires others? About the Team Our Technology teams leverage contemporary technologies to develop products and systems that advance science and health. We aim to create impactful digital solutions that support research addressing significant global challenges. Our culture prioritizes efficient DevOps practices, emphasizing speed, agility, cost efficiency, and quality. About the Role This role is a senior infrastructure support position requiring experience equivalent to departmental architects, combined with hands-on technical expertise . Candidates in this role will demonstrate proficiency in infrastructure support and maintenance while gaining a thorough understanding of all technologies within the department. The position involves mentoring junior team members, sharing knowledge across infrastructure teams, and playing a critical role in designing innovative infrastructure solutions. Responsibilities Collaborate with Technical Architects, providing technical designs and guidance for Infrastructure team members, ensuring sound decision-making. Conduct infrastructure support and maintenance activities efficiently, including developing new infrastructure areas, resolving faults, and unit testing. Understand the broader business needs and ensure systems align with and support these objectives . Work with management to establish best practices for technology use, producing efficient, high-quality solutions. Actively research innovative improvements in working practices, tools, and technologies for the Infrastructure Services team. Contribute to the efficiency and quality of Infrastructure Services through collaboration and leadership. Mentor and oversee junior staff while promoting cross-functional knowledge-sharing. Perform other duties as assigned. Requirements A minimum of 10 years of database administration experience or equivalent. Demonstrated skills in infrastructure design, support, and maintenance. Experience automating database processes and delivering performance improvements. Proficiency in at least two database technologies (e.g., PostgreSQL, MSSQL, MariaDB, MySQL, Oracle). Familiarity with cloud technologies such as AWS or Azure. Experience using database version control tools like Flyway or Liquibase. Proven ability to troubleshoot and resolve complex database connectivity and performance issues. Database performance tuning expertise . Understanding of DevOps practices and CI/CD systems (e.g., Jenkins, GitHub Actions). Competence in scripting languages such as Bash, PowerShell, or Python. Ability to analyze impacts of database-related infrastructure decisions. Strong organizational, problem-solving, and collaboration skills. Advanced communication skills, including tailoring information for diverse audiences. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer numerous wellbeing initiatives, shared parental leave, study assistance , and sabbaticals to help you meet both your immediate responsibilities and long-term goals. Working for You We understand that your well-being and happiness are essential to a successful career. Here are some benefits we offer Comprehensive Health Insurance covering you, your immediate family, and parents. Enhanced Health Insurance Options with competitive rates. Group Life Insurance ensuring financial security for your loved ones. Group Accident Insurance offering extra protection. Flexible Working Arrangements to achieve a balanced work-life schedule. Employee Assistance Program providing support for personal and work-related challenges. Medical Screening prioritizing your well-being. Modern Family Benefits including parental and adoption support. Long-Service Awards recognizing dedication and commitment. Celebratory New Baby Gift. Subsidized Meals in Chennai. Various Paid Time Off options including Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Public Holidays. Free Transport for home-office-home commutes in Chennai.

L1 & L2 Cisco Switch Administration, Configuration and troubleshooting Experience with Windows and Domain OS environments/ M365 and Mobile APP/ Printer & Scanner and other network equipment Factory IT/OT network experience

Role & responsibilities Technical Support: Resolve technical issues within strict SLAs. Efficiently handle service requests, including user provisioning, group updates, and mailbox management. Maintain a low negative peer review rate. System Maintenance: Conduct regular system upgrades and patches. Troubleshoot system issues and implement effective solutions. Monitor system performance and proactively address potential problems. Alert Management: Respond promptly to system alerts and investigate root causes. Collaborate with the team to resolve critical issues and prevent recurrence. Implement problem management strategies for recurring alerts. Patch Management: Ensure timely patching of managed devices to maintain security compliance. Resolve patch-related warnings and alerts. Coordinate with the team to address complex patch deployment issues. Backup Monitoring: Monitor backup jobs and take corrective actions for failures. Minimize backup job failures through optimization and troubleshooting. Escalate critical backup issues to the appropriate team members. Billing and Reporting: Accurately log all work performed and allocate efforts to client agreements. Maintain a high billing utilization rate. Preferred candidate profile Minimum 5 years of professional work experience Minimum 2 years of experience in the IT industry Strong understanding of ITIL principles Proficiency in Microsoft 365, Azure AD, and Conditional Access Experience with Veeam Backup or similar backup solutions Hands-on experience with Windows Server administration Knowledge of patching tools and processes Familiarity with RMM tools like Ncentral Excellent troubleshooting and problem-solving skills Strong written and verbal communication skills Ability to work independently and as part of a team Perks and benefits Health Insurance: We provide medical coverage up to 20 lakh per annum, which covers you, your spouse, and a set of parents. This is available after one month of successful engagement. Professional Development: You'll have access to a monthly upskill allowance of 5000 for continued education and certifications to support your career growth. Leave Policy: Vacation Leave (VL): 10 days per year, available after probation. You can carry over or encash up to 5 unused days. Casual Leave (CL): 8 days per year for personal needs or emergencies, available from day one. Sick Leave: 12 days per year, available after probation. Flexible Work Hours or Remote Work Opportunities Depending on the role and project. Outsourced Benefits such as Paternity Leave, Maternity Leave, etc.

Deploy the release of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Troubleshooting problems as reported by users, supporting Web access and electronic messaging services and maintaining a secure systems environment Provide infrastructure solutions based on application needs and anticipated growth, install new servers and maintain the infrastructure. Able to work collaboratively with clients and other technical colleagues. Individuals work across all functional areas. Able to diagnoses and resolves complex hardware, software and connectivity problems. Enhanced knowledge of production monitoring and additional capability, may support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility Mandatory Skills: ManageEngine ITOM.

Role & responsibilities Security Implementation and Automation: Design, implement, and automate security controls for a wide range of technologies, including Active Directory, firewalls, networking, cloud environments (AWS, Azure, GCP), and operating systems (Windows, Linux, macOS). Monitoring, Detection, and Response: Identity and Access Management Security Architecture and Risk Management: Participate in the development and enforcement of security policies, procedures, and standards to ensure compliance with regulatory frameworks such as ISO27001, NIST and NIS2. Work collaboratively with cross-functional teams (Global Infrastructure , Regional Local IT, ERP, etc.) to integrate security practices into IT operations. Cybersecurity Awareness & Training Preferred candidate profile Qualifications: Experience: University-level thinking and 5+ years of hands-on experience in the following areas: Security control implementations for technologies including Active Directory, firewalls, networking (VPNs, proxies, IDS/IPS), cloud services (AWS, Azure, GCP), and operating systems (Windows, Linux, macOS). Security tool integration and automation using tools like, CrowdStrike, Splunk, Palo Alto, Qualys, and others. Implementing defense-in-depth security designs for corporate and production infrastructure. Scripting and automation of security tasks using Python, PowerShell, Bash, or similar languages. Working with SIEM systems, including log aggregation, alerting, and automated response mechanisms. Technical Skills: Expertise in Identity and Access Management concepts such as OAuth2, SSO, SAML, Federated Identity, and RBAC. Deep understanding of network security concepts (e.g., firewall configuration, network segmentation, proxies, and IPS/IDS systems). Strong knowledge of endpoint security, threat detection, and incident response, specifically leveraging tools like CrowdStrike for endpoint monitoring and response. Experience with application security practices such as SAST, DAST, and WAF implementations. Familiarity with compliance frameworks, NIST, and ISO, and ensuring systems and infrastructure meet these standards. Experience in cybersecurity in manufacturing sites /OT domains is preferred Certifications (Preferred): SANS GIAC, CISSP, ISC2, ISACA, OSCP/OSCE, or equivalent security certifications. Additional Requirements: Ability to work in a fast-paced, dynamic environment with minimal supervision. Strong communication skills (English Verbal and writing required) and ability to collaborate effectively with cross-functional teams. Willingness to participate in on-call rotations for critical issues.

As a Portfolio Planning and Metrics Team Member in Evernorth Technology, based on the Evernorth Technology Strategy and Development Team, you will be supporting several Development/Delivery related organizations; working across multiple Technology development, production, and infrastructure support teams. You will be leading or assisting primarily with financial management of the organization but will have the opportunity to support a variety of Technology related initiatives . You ll be expecte d to understand the current financial state, portfolio themes and aid in understanding risks/opportunities that exist, and communicate with leadership about their budget and portfolio performance. In addition to financial management, you will support the organization by also focusing on supplier/vendor/resource management. This may include assisting with Request for Proposals from suppliers on development or production support efforts, supporting our hiring controls process, developing vendor or resource capacity strategies, and more. Other areas of support, based on need, may be around chief of staff responsibilities, deeper workforce management responsibilities, and also reporting and relationship management primarily with offshore teams. The ideal candidate is comfortable working in a high-paced operational environment. Someone who is flexible with their services and outputs to meet the specific needs of the leadership body they support. Someone who is comfortable flexing into different work types based on existing priorities/demands. This role will act as an independent contributor aligned to support both specific leadership needs while finding ways to help drive efficiency and quality into broader more shared operational processes that span multiple stakeholders.

About The Role : Job TitleInfra Support Engineer Corporate TitleAssociate LocationPune, India Role Description The Infra support engineer is responsible for handling day to day Infra related tickets which are related to user issues and support the production environment and help maintain production stability. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Site Reliability Engineering utilizing advanced notification and automation; Service Request fulfillment to support internal customers. Production Support, trouble shooting, Incident and Problem management. Managing customer escalations within the defined SLA. Acting as primary customer interface for day to day issues and queries. Administer standards, policies, and procedures to improve system availability, reliability, recoverability, or manageability. Troubleshoot and resolve low-level bugs and issues. Support network operating systems, applications, and utility software. Your skills and experience Technical Skills Pentaho or any other ETL tool. Oracle SQL/PLSQL Database Administration (DBA) Authentication/Authorization concepts. OS Linux/Windows Shell scripting Cloud concepts. DevOps processes. Experience Experience in working in a data centered project. Experience of production support. Experience of database development using sql/plsql. Proven ability to troubleshoot and resolve database issues. Experience working with cross-functional teams. Experience in monitoring database/servers/load etc. Experience in Oracle database/ETL tool is preferred. Experience in Cloud (GCP, AWS, AZURE) Experience in Automation using Ansible or similar. Soft Skills Problem-SolvingExcellent analytical and problem-solving skills to address complex problems. Attention to DetailMeticulous attention to detail to ensure there is no gap. Appropriate communication skills to effectively convey technical information to non-technical stakeholders. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Key Responsibilities 1. Infrastructure Management Maintain and administer Linux and AIX environments to ensure high availability, security, and optimal performance across the infrastructure. 2. Database Administration Install, configure, manage, and troubleshoot DB2 or Oracle databases. Handle routine maintenance tasks such as performance optimization, backup, and recovery procedures. 3. Application Server Support Support and maintain application servers such as WebSphere Application Server (WAS) or JBoss. Ensure uptime, scalability, and performance through proactive monitoring and configuration management. 4. Performance Optimization Analyze and resolve performance issues across systems, databases, and application servers to ensure seamless operations and optimal resource utilization. 5. Security & Compliance Implement and enforce security best practices. Manage system patches and updates while ensuring adherence to organizational and industry compliance standards. 6. Monitoring & Incident Management Deploy and manage monitoring tools to proactively detect and resolve system issues. Respond promptly to incidents and take corrective actions to minimize downtime. 7. Documentation Develop and maintain clear, comprehensive documentation for systems, including standard operating procedures (SOPs), architecture diagrams, and configuration details. 8. Cross-Functional Collaboration Partner with developers, network engineers, and IT support teams to coordinate deployments, resolve issues, and support integrated systems operations. 9. Project Participation Contribute to infrastructure and systems projects by offering technical expertise, assisting with planning, executing tasks, and supporting post-implementation efforts. Qualifications Bachelors degree in Computer Science, Information Technology, or a related field; or equivalent work experience. Demonstrated experience managing Linux and AIX environments. Proficiency in administering either DB2 or Oracle databases. Hands-on experience with WebSphere Application Server (WAS), JBoss, or similar application servers. Solid understanding of networking, storage systems, and virtualization technologies. Familiarity with cloud platforms such as AWS or Azure is a plus. Strong analytical and problem-solving skills, with the ability to work effectively under pressure. Excellent communication and collaboration abilities.

Cloud Management Centre Technician Global Operations Squad, Pune, India Are you passionate about cloud and on-premise computing and its potential to transform the way businesses operate? Do you have experience in managing and optimizing cloud & onpremise based systems across different platforms and environments? If so, you might be the ideal candidate for the Cloud Management Centre Technician role at our company. As a Cloud Management Centre Technician, you will be part of the global operations squad that is responsible for monitoring, maintenance, optimization and improvement of our current production and dev/test systems. You will work with a variety of systems that are situated across on-premise and the Azure Cloud, and ensure that they are running smoothly and securely. You will also collaborate with other teams and stakeholders to identify and implement best practices and solutions for cloud management. Key Role Features • Monitor the performance, availability, security and compliance of our cloud-based systems and global network using various tools and dashboards and react to any alerts and alarms raised. • Perform routine and preventive maintenance tasks such as backups, patches, updates, and configuration changes. • Maintain, operate and support the HA on-premise Hyper-V infrastructure across the clusters. • Analyze and troubleshoot issues and incidents related to our cloud-based systems and escalate them as needed. • Optimize and improve our cloud-based systems by applying automation, scalability, resilience, and cost-efficiency principles. • Respond to escalation and tickets using established process and within SLAs. • Answer phone call-based escalations and priority calls that have been triaged to the Cloud Management Centre Operations queue. • Manage and track assets from a technical operation standpoint ensuring they are part of the monitoring platform, under consistent management, and can be reported on. • Ensure assets and resources in Azure follow the properly agreed process for policy controls and are tagged correctly for cost and performance reporting. Required Technology Experience 5 - 10 of Exp as Senior System administrator / On-Premises Windows Server Administrator. • Experience with Windows Server 2012/2016/2019, Active Directory, and virtualization technologies like Hyper-V / VMware. • Working experience on Hyper-V, Hyper-V clusters, SCVMM, SCCM, SCOM, understanding of clustered storage and thin provisioning storage concepts. • Communication: Excellent verbal and written communication skills to interact with team members and end-users. • Experience with enterprise grade backup and recovery tools. • Preferably, experience in cloud computing with Azure, including creation and maintenance of; virtual machines, storage, networking, security, databases, etc. • Familiar with infrastructure monitoring tools such as SCOM, Solarwinds, Azure Monitor • Experience with enterprise patching via SCCM or Qualys. • Knowledgeable in scripting languages such as PowerShell to automate tasks and actions where possible. Personal Skills • Communication: Excellent verbal and written communication skills to interact with team members and end-users. • Monitoring Tools: Proficiency with system monitoring and performance tools. • Problem-Solving: Strong proactive/ analytical skills to troubleshoot & resolve issues efficiently. • Attention to Detail: Precision in managing system configurations and documentation. • Time Management: Ability to prioritize tasks and manage time effectively. • Teamwork: Collaborative mindset to work well within a team environment. • Adaptability: Flexibility to adapt to new technologies and changing environments. Required Education • Bachelor's degree in computer science, engineering, or related field. • Relevant certifications such as MCSE, MCSA along with ITIL is preferred. • Azure certification such as AZ-104, AZ-303, AZ-400, etc. is a plus

Role & responsibilities SOC Analyst, L3 Support exp mandatory Preferred candidate profile

Dear Candidate, Were hiring a Cloud Systems Integrator to connect disparate systems and ensure seamless cloud-native integrations. Key Responsibilities: Integrate SaaS, legacy, and cloud systems. Build APIs, webhooks, and message queues. Ensure data consistency across platforms. Required Skills & Qualifications: Experience with REST, GraphQL, and messaging (Kafka/SQS). Proficiency in integration platforms (MuleSoft, Boomi, etc.). Cloud-first development experience. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

We are seeking an experienced Citrix Administrator with strong Azure Virtual Desktop (AVD) expertise to manage and support our Citrix XenDesktop environment and VMware infrastructure. Candidate will be responsible for the administration, troubleshooting, and support of various Citrix technologies, including XenApp, XenDesktop, Appsense, VMware, and Azure Virtual Desktop. This role will involve working closely with other IT teams, ensuring system availability, performance, and security, while providing L2/L3 support to end users. Citrix Environment Administration: VMware Infrastructure Support: Azure Virtual Desktop (AVD) Management: Security Compliance Mandatory skills Azure Desired/ Secondary skills Citrix Domain Cloud

Dear Candidate, We are hiring an Infrastructure Engineer to build and maintain resilient infrastructure systems. Ideal for engineers who thrive on automation, scalability, and high uptime. Key Responsibilities: Design, deploy, and manage server infrastructure (on-prem/cloud) Implement automation with tools like Terraform or Ansible Monitor infrastructure health and performance Ensure high availability, scalability, and disaster recovery Required Skills & Qualifications: Proficiency with Linux/Unix systems and scripting (Bash, Python) Experience with cloud platforms (AWS, Azure, GCP) Familiarity with networking, load balancing, and firewalls Bonus: Knowledge of containers (Docker, Kubernetes) Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Role & responsibilities Monitor the Server Room and ensure proper functioning of systems and operations. Handle time synchronization of production and QC (Quality Control) equipment. Perform maintenance and troubleshooting of IT-related equipment, including: Desktops, Laptops, Servers, Printers, and Scanners. Computer networks, attendance machines, and access control systems. Manage electronic data backups and ensure data security. Provide support for the validation of computer systems in QC and production environments. Act as a system administrator, offering: User account management support. Maintenance and troubleshooting of QC and production software/systems. Prepare and update Standard Operating Procedures (SOPs) for IT systems and processes. Conduct preventive maintenance activities for computer systems to ensure smooth functioning.

Position Summary: We are seeking highly accomplished IT Infra, Operation, ITSM Lead who can be the part of the GEDU IT Infra & Operation Team at GEDU Noida. The person should preferably have worked as Infra, Operation and Network support lead including Azure, Office365. He/she should be driven by business needs, should be a great user advocate, should have good communication skills and ability to inspire people at all levels to follow your customer intimacy. He/she can work with flexible sift according to different time zone based on organisation need. Responsible for co-developing the vision and strategy of the product by collaborating with Product Managers, product owners, architects, R&D leadership. He/she develops and communicates the strategic direction for the software teams. He/she collaborates with user experience team to define intuitive user experience to our users. He/she collaborates with R&D stakeholders to define the non-functional roadmap for the product. Duties and Responsibilities: Lead a team of IT support technicians and engineers, providing guidance, mentorship, and support to ensure the timely resolution of technical issues and adherence to service level agreements (SLAs). Implement and maintain IT service management best practices, including incident management, problem management, change management, and service request management processes. Develop and maintain ITSM documentation, including standard operating procedures (SOPs), knowledge base articles, and system documentation. Collaborate with cross-functional teams to identify and implement improvements to our IT infrastructure, including hardware, software, networks, and security systems. Monitor the performance and availability of IT systems and infrastructure components, proactively identifying and addressing potential issues to minimize downtime and ensure business continuity. Manage relationships with third-party vendors and service providers, ensuring compliance with contracts and SLAs and resolving any issues or escalations in a timely manner. Stay current with industry trends and best practices in ITSM and infrastructure management, recommending and implementing new technologies and processes to enhance efficiency and effectiveness. Manage/Develop & Deliver all Software/Tool/ technology and IT Infra Projects as per business needs

Role & Responsibilities: Monitor the Server Room and ensure proper functioning of systems and operations. Handle time synchronization of production and QC (Quality Control) equipment. Perform maintenance and troubleshooting of IT-related equipment, including: Desktops, Laptops, Servers, Printers, and Scanners. Computer networks, attendance machines, and access control systems. Manage electronic data backups and ensure data security. Provide support for the validation of computer systems in QC and production environments. Act as a system administrator, offering: User account management support. Maintenance and troubleshooting of QC and production software/systems. Prepare and update Standard Operating Procedures (SOPs) for IT systems and processes. Conduct preventive maintenance activities for computer systems to ensure smooth functioning.

IT Support Engineer -Hyderabad - Work from office Address: Sy.Nos.101/2, Genome Valley Lalgadi Malakpet,Ranga Reddy District, Shameerpet, Telangana 500101 Job Description: Oversee IT infrastructure and support at Hyderabad facility ensuring the effective operation and maintenance of all IT systems and services. Provide technical support to end-users via service desk portal, email, phone, and in-person. Install, configure, and maintain desktop and laptop systems, printers, and other IT equipment. First level troubleshooting of software, hardware, and network issues and escalate as needed. Experience working on Dell servers and storage systems, Veeam Backup & Tape library, Fortinet Firewalls, Switches & APs, Service Now ticketing system etc. Perform routine maintenance and updates on systems to ensure security and performance. Assist with IT asset management, including inventory and lifecycle tracking. Maintain documentation of systems, procedures, and user support logs as per IT and regulatory requirements. Ensure security best practices and compliance with company policies. Provide support during system upgrades, migrations, and deployments. Preferred to have prior experience in working with Pharma/CRO/Life Science companies Any other IT Support jobs/tasks assigning by reporting manager/Supervisor. Skills and Qualifications: Bachelors degree in information technology, Computer Science, or IT related field. Minimum of 3-6 years of experience IT support. ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC: