149 Infrastructure Support Jobs - Page 2

Software (Tech )Support Engineer We are looking for a highly talented Software Support Engineer to join our unique team. Whats in it for you? Provide SW Support for our products installed at customer sites around the world, working with global support functions, R&D, HW, and Application teams to make sure our tools function as designed. This is a great opportunity to work with the leaders in the semiconductor industry, who constantly pushes the limits of technology that needs knowledge of SW, HW, and Computing. What you'llbedoing: Function as a technical support Tier for SW issues Contain all field SW escalations that dont require code changes. Independently resolve customer complex issues by analyzing product and system/computing issues (SW, IT, databases) Provide troubleshooting plans and technical solutions to field and Tiel-1 Tier-2 teams. Reproduce customer issues on internal systems. Perform Root Cause Analysis. Proactively identify points of failure and drive for resolution. Involvement in new SW development Take part in SW development road map milestones, new features reviews, and customer demos. Provide support-related inputs to be included in the next versions. Participate in new products introduction. On-site Projects: Perform new installations/SW upgrades. Troubleshoot complex cases and support local teams. Support Infrastructure: Develop training programs for field engineers and end users. Proactively drive support-related feature developments within the team. Initiate Support-related Specs, improvements, utilities and Document solutions, procedures, best-known methods Customer Experience: Collect end-user pain points and work on solutions. Develop in-house utilities , and tools, and work with the DevOps team to implement the same ideas, that enhance customer experience. What should you have? Self-Learning capability and passion to learn new technology. At least d years' experience in technical support or a position of like Tier-3 Proven experience with Microsoft \Linux operating systems. Required education: Bachelor/masters degree in computer science and/or engineering and/or other technical degree. Advantage: experience in SW development / SW testing and integration Willingness to work off hours and weekends and willingness to travel up to 40% Excellent English verbal and written Proven experience with Microsoft \Linux operating systems. Experience in 7 - 10 yrs Travel: Yes, 25% of the Time Relocation Eligible: Yes

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Wireless Technologies Operations, wireless and meraki Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to ensure seamless service delivery. You will engage in proactive problem-solving and contribute to the continuous improvement of operational processes, ensuring that all systems run efficiently and effectively to meet organizational goals. Plays critical role in providing an exceptional support to the client critical network environment and good team player in the operations team.Responsibilities:Really good communication skillsStrong troubleshooting skills for Routing and switching along with wireless issues.Must have hands on experience on Wi-Fi , Site Survey , Heat map generation and Networking and experience.Strong troubleshooting skills on SSID, WLC & understanding of Meraki Template. Wireless :CWNA, CWNP, CCNA Wireless certificationHands on Experience on Cisco WLC, Meraki Dashboard and Wireless Access Points Strong knowledge of TCP, IPv4 and IPv6, and common protocol operations Knowledge of stateful packet inspection, VPNs and ACLs, DNS, DHCP, HSRPExtensive experience with OSPF, BGP and EIGRP Extensive experience with Layer 2 protocols and associated enhancements (LACP, L2 ECMP, 802.1dws , 802.1x , etc.) requiredAbility to work with the teams, should have experience in driving network proactive problem management, availability, and capacity management process.Excellent analytical skills Strong interpersonal and communication skills Ability to operate independently in a fast-paced environment with limited supervision.Design and maintain Cisco ISE platforms in conjunction with internal and 3rd party support teams.Develop and/or integrate applications into the Cisco ISE environment as required by the business.Provide technical expertise throughout the software lifecycle including design, implementation, and delivery.Cisco ISE AAA.Cisco ACS RADIUS and TACACS experience.Good to have experience in Cisco DNAC.What you bring:Passion for customer experience and successSolicitude in helping customers throughout their automation journeyA collaborative, team approach, working on internal and external effortsDrive MIM/P1/P2 bridgeOutstanding customer service skills.Solid experience on Cisco Wireless, Cisco Meraki Dashboard and infrastructure support and Cisco ISE. Cisco DNAC or SD-Access. What you have:Bachelors degree in information technology related field of study with a network/software engineering Strong understanding of network infrastructure and network hardware. LAN and WAN experienceKnowledge of application transport and network infrastructure protocolsGood to have experience on Cisco DNAC and ISE. Wireless:CWNA, SWNP, CCNA, wireless certification.Experience of Ethernet/IP transmission technology and systems. Qualification 15 years full time education

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Wireless Technologies Operations, wireless and meraki Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to ensure seamless service delivery. You will engage in proactive problem-solving and contribute to the continuous improvement of operational processes, ensuring that all systems run efficiently and effectively to meet organizational goals. Plays critical role in providing an exceptional support to the client critical network environment and good team player in the operations team.Responsibilities:Really good communication skillsStrong troubleshooting skills for Routing and switching along with wireless issues.Must have hands on experience on Wi-Fi , Site Survey , Heat map generation and Networking and experience.Strong troubleshooting skills on SSID, WLC & understanding of Meraki Template. Wireless :CWNA, CWNP, CCNA Wireless certificationHands on Experience on Cisco WLC, Meraki Dashboard and Wireless Access Points Strong knowledge of TCP, IPv4 and IPv6, and common protocol operations Knowledge of stateful packet inspection, VPNs and ACLs, DNS, DHCP, HSRPExtensive experience with OSPF, BGP and EIGRP Extensive experience with Layer 2 protocols and associated enhancements (LACP, L2 ECMP, 802.1dws , 802.1x , etc.) requiredAbility to work with the teams, should have experience in driving network proactive problem management, availability, and capacity management process.Excellent analytical skills Strong interpersonal and communication skills Ability to operate independently in a fast-paced environment with limited supervision.Design and maintain Cisco ISE platforms in conjunction with internal and 3rd party support teams.Develop and/or integrate applications into the Cisco ISE environment as required by the business.Provide technical expertise throughout the software lifecycle including design, implementation, and delivery.Cisco ISE AAA.Cisco ACS RADIUS and TACACS experience.Good to have experience in Cisco DNAC.What you bring:Passion for customer experience and successSolicitude in helping customers throughout their automation journeyA collaborative, team approach, working on internal and external effortsDrive MIM/P1/P2 bridgeOutstanding customer service skills.Solid experience on Cisco Wireless, Cisco Meraki Dashboard and infrastructure support and Cisco ISE. Cisco DNAC or SD-Access. What you have:Bachelors degree in information technology related field of study with a network/software engineering Strong understanding of network infrastructure and network hardware. LAN and WAN experienceKnowledge of application transport and network infrastructure protocolsGood to have experience on Cisco DNAC and ISE. Wireless:CWNA, SWNP, CCNA, wireless certification.Experience of Ethernet/IP transmission technology and systems. Qualification 15 years full time education

Software GPS Tier 3 We are looking for a highly talented Software GPS Engineer to join our unique team. Whats in it for you? Provide SW Support for our products installed at customer sites around the world, working with global support functions, R&D, HW, and Application teams to make sure our tools function as designed. You will be working on one of our futuristic products, which is designed to _enhance semiconductor manufacturing by leveraging AI and machine learning to provide real-time insights, predictive analytics, and process optimization. What you'llbedoing: Function as a technical support Tier for SW issues Support all customer tool issues that dont require code changes. Independently resolve customer complex issues by analyzing product and system/computing issues (SW, IT, Computing, databases) Provide troubleshooting plans and technical solutions to field and Tiel-1 Tier-2 teams. Reproduce customer issues on internal systems. Perform Root Cause Analysis. Proactively identify points of failure and drive for resolution. Involvement in new SW development Take part in SW development road map milestones, new features reviews, and customer demos. Create and maintain the lab environment and perform Dry-run activities for new SW versions. Actively participate in new products introduction discussions. On-site Projects: Perform new installations/SW upgrades on customer semiconductor fabs. Troubleshoot complex cases and field support teams. Support Infrastructure: Develop training programs for field engineers and end users. Proactively drive support-related feature developments within the team. Initiate Support-related Specs, improvements, utilities and Document solutions, procedures, best-known methods Required Education: Bachelor/masters degree in computer science and/or engineering. Customer Experience: Collect end-user pain points and work on solutions. Develop in-house utilities , and tools, and work with the DevOps team to implement the same ideas, that enhance customer experience. What should you have? Self-Learning capability and passion to learn new technology. Good understanding of networking, Linux systems, docker, Kubernetes, ArgoCD, Observability tools and containerization. Proven experience 5- 10yrs in learning and understanding multi-disciplinary, large-scale systems Willingness to travel up to 30% Excellent English verbal and written Advantage: Certifications in AWS , Azure, or Kubernetes will be preferred. Advantage: Code debugging skills. Advantage: Experience in SW development / SW testing and integration

Position: Java Developer with IT Support Experience Candidate Skill: Technical Skills Java, IT Support, Troubleshooting, Application Development, Debugging, Java Coding, Infrastructure Support, System Monitoring, Performance Tuning, Production Systems, Networking, Database Management Experience: 5+ Years Job Description: We are looking for a skilled Java Developer with strong experience in IT support to join our team In this hybrid role, you will leverage your Java development expertise while also providing IT support to ensure seamless application functionality and system performance You will be responsible for coding, debugging, and troubleshooting, along with offering hands-on IT support to ensure optimal operation of our infrastructure Key Responsibilities: Develop, test, and maintain Java applications, ensuring high performance and responsiveness Provide IT support by troubleshooting software issues and resolving technical challenges Collaborate with cross-functional teams to implement solutions that meet business requirements Monitor, maintain, and support production systems, ensuring their reliability and uptime Provide technical assistance in deploying and integrating Java-based applications Participate in the design and development of new features and functionalities Offer hands-on support for technical queries, infrastructure issues, and user problems Provide documentation for support procedures, troubleshooting steps, and system configurations Manage application performance tuning and optimize system functionalities Qualifications: 5+ years of experience in Java development and hands-on IT support Strong understanding of Java programming, coding, and debugging Experience in troubleshooting and providing IT support for enterprise applications Ability to collaborate with internal teams to resolve issues and implement solutions Familiarity with IT infrastructure, including servers, networking, and databases Good communication skills and ability to effectively collaborate with team members and stakeholders Location - Bengaluru,Noida,Pune,Mumbai,Hyderabad,Mohali,Panchkula,Chennai

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Roles and Responsibilities:Application Support:oManage and support 150+ clinical applications, including 10+ critical systems such as:?Critical Alert Nurse call?Hill-Rom & Rauland Nurse Call Systems?Omnicell Automated Medicine Dispensing Systems?HUGS Infant Protection System?Ocularis Camera Systems?HVAC SystemsoHandle incidents and service requests within SLA timelines.oTroubleshoot application issues; escalate to vendors when out of scope.Infrastructure Management:oPerform server maintenance, patching, and upgrades.oManage infrastructure for clinical applications, ensuring high availability and performance.Operational Responsibilities:oParticipate in weekday and weekend on-call support.oWork with Problem Management team for RCA, waiver requests, and problem records for priority incidents.oMonitor MyWizard dashboard for proactive issue detection.Security & Compliance:oPerform vulnerability remediation and patch compliance.oManage SSL/TLS certificate renewals for servers.oConduct annual risk assessments for applications.________________________________________Required Skills & Experience:Technical Skills: oStrong knowledge of infrastructure support for clinical applications.oExperience in server patching and maintenance activities.oBasic Microsoft PowerShell scripting knowledge (added advantage).Domain Knowledge:oHealthcare domain experience is mandatory.oKnowledge of EMR systems is an added advantage.Soft Skills: oStrong problem-solving and analytical skills.oAbility to work in a high-pressure environment and meet SLA commitments.oGood communication and vendor coordination skills.________________________________________Additional Requirements:Willingness to work on weekdays and weekends for on-call support.Ability to collaborate with cross-functional teams and vendors. Qualification 15 years full time education

Responsibilities: Troubleshoot daily tech issues Manage IT assets, licenses, and infrastructure Support QuickBooks/Tally environments Maintain digital documentation and vendor coordination

Job Summary Synechron is seeking an experienced Back Office Operations Support - Level 2 professional to deliver technical and operational support within our financial services team. This role involves managing and troubleshooting core back-office platforms, ensuring smooth transaction processing, incident resolution, and process optimization. The ideal candidate will contribute to maintaining high standards of operational excellence, supporting client deliverables, and implementing process improvements, with a focus on capital markets. Software Requirements Required Skills: Windows Operating System management and troubleshooting, including user and application support Unix/Linux server administration and scripting SQL proficiency with experience in Sybase or MySQL for data retrieval and troubleshooting Incident management tools such as ServiceNow or JIRA for ticket logging and tracking Basic knowledge of release and change management processes, including version control systems (e.g., Git) Preferred Skills: Knowledge of automation scripting and batch processing tools Familiarity with IT infrastructure components like networking and operating environment management Understanding of CI/CD practices and deployment pipelines Overall Responsibilities Provide Level 2 support for back-office operational applications and platforms, handling incident resolution, data analysis, and troubleshooting. Manage and support scheduled batch processes and data workflows to ensure operational stability. Conduct root cause analysis on recurring issues and collaborate with cross-functional teams for permanent resolutions. Support deployment and release activities, including change management and version control. Document operational procedures, troubleshooting guides, and incident reports. Engage with end users, vendors, and internal teams to ensure optimal system performance and user satisfaction. Contribute to continuous improvement by identifying process bottlenecks and recommending enhancements accordingly. Technical Skills (By Category) Operating Systems: Required: Windows (user management, troubleshooting), Unix/Linux (server management, scripting) Preferred: Experience with cloud-based environments (Azure, AWS) Database & Data Management: Required: SQL (Sybase, MySQL), ability to write and troubleshoot complex queries Preferred: Knowledge of data migration, integration, or ETL processes Scripting & Automation: Shell scripting (Bash or similar) Experience with batch processing systems and tools Tools & Frameworks: Incident management tools (ServiceNow, JIRA) Version control and release management (Git, Jenkins) Networking & Infrastructure: Basic understanding of network management, security protocols, and application environment troubleshooting Experience Requirements 3 to 7 years of relevant experience in back office operations, application support, or infrastructure support within capital markets preferred. Demonstrated ability to troubleshoot and resolve complex operational issues. Previous experience supporting financial systems or platforms used in capital markets is preferred. Candidates with a strong foundation in core IT infrastructure and support processes are encouraged to apply. Day-to-Day Activities Monitor back-office applications and data processes to identify and resolve issues proactively. Respond to and resolve incident tickets within service level agreements, escalating as necessary. Perform root cause analysis on recurring problems and collaborate on solutions. Support scheduled releases, system upgrades, and patch deployments while ensuring minimal disruption. Conduct data analysis, trending, and reporting of key operational metrics. Document incidents, resolutions, and standard operating procedures for future reference. Collaborate with IT and business teams during daily stand-ups and project meetings. Qualifications Educational Requirements: Bachelors Degree in Computer Science, Information Technology, Engineering, or a related field. Certifications (Preferred): ITIL Foundation Certification or equivalent Capital markets or financial certifications are a plus Training & Development: Ongoing participation in skill enhancement, sector-specific training, and process improvement initiatives. Professional Competencies Strong analytical and problem-solving skills, with the ability to diagnose issues quickly. Excellent verbal and written communication skills for engaging with stakeholders at all levels. Effective collaboration and teamwork skills within an agile or operational environment. Adaptability and flexibility to work in a rotational shift (11:00 am IST to Midnight IST) and manage changing priorities. Customer-focused mindset, emphasizing quality support and relationship management. Proactive approach towards continuous process improvement and innovation. Location - Bengaluru,Gurugram,Hinjewadi,Pune

YOUR IMPACT : The Senior Systems Administrator is primary source for Tier II Infrastructure support of all commercial environments for any day to day operations issues, and for the upcoming projects/setups. On any given work day he/she may be responsible for all, or any subset of Systems, Hardware and Platforms, ensuring proper prioritization of activities and coordination/communication of these activities with management, next tier support organizations, including Engineering and their respective peers. He/she will provide continuous support, escalating any proactive events to prevent client impacting. WHAT THE ROLE OFFERS : Participate in Change management meetings, Readiness Reviews, Engineering/Comm Ops meetings, etc. as required to fulfill team responsibilities. Fulfillment of team responsibilities may require, from time to time, working outside of normally scheduled shift time in order to complete projects, maintenance and/or meet business commitments. Working cross functionally with the NOC (Tier I), Engineering and Deployment teams is critically important for the success of the larger organization. Fully support the Change Management, Release Management, Problem Management and Ops PMO activities/projects. Respond to Incident calls, joining conference bridges and MOCs. Proactively drive and troubleshooting issues. Assist Tier 1, troubleshoot and perform supportive actions as requested by subject matter experts/ Engineering. Position needs to participate on scheduled Systems Maintenance activities furing off hours/weekends, and Oncall rotation. WHAT YOU NEED TO SUCCEED : Operating Systems: Advanced administrations skills on Redhat Linux, Windows, and Systems Performance tuning Experience Working on: VMware, Netbackup, Citrix, F5 load balancers, DNS Knowledge of Incident, Change & Problem Management/ticketing systems Desirable additional experience working on Storage Systems, San Switches, ESX Clusters Knowledge on Scripting, systems performance, Networking, TCP/IP, and firewall Setups. Good analyzing & communication skills, self-motivated and passionate Systems Admin experience on Private Cloud infra setup and GPC & AWS infrastructure setups. Good Ansible Automation experience to develop Ansible playbooks and modules for Linux administration tasks. Knowledge and experience in DevOps in Infrastructure are an added advantage. Ability to troubleshoot issues in high pressure situations, resolving problems in a timely manner and keeping stake holders involved/updated Education : Engineering or equivalent degree in CS/ECE Experience : 4-6 years of experience in Systems Administration and supporting Commercial environments.

Role & responsibilities .Net & Java Application Support & Deployment Smooth running of the Applications in Production Environment Communicating to the Back office Users internally and Branch and Franchise Support SLA Timely response to the customers & Management Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Change & Incident & Problem Management related to their application domain Coordinate with Development team for L3 issue Preferred candidate profile Candidate with BSC IT / MCA/ MSC IT/ BE IT qualification are preferred Minimum 2 Years Experience in Application Support Should have hands on Exp in .NET and Java or Troubleshooting Interested candidate kindly share their CV on mail Id neha.singh@sharekhan.com

Job Summary We are seeking a skilled BD Analyst with 4 to 5 years of experience in Pharma Research & Development. The ideal candidate will excel in analyzing business data to support strategic decisions focusing on enhancing the efficiency and effectiveness of our R&D processes. This hybrid role offers the opportunity to work in a dynamic environment contributing to impactful projects that drive innovation in the pharmaceutical industry. Responsibilities Analyze complex business data to identify trends and insights that support strategic decision-making in Pharma R&D. Collaborate with cross-functional teams to gather and interpret data ensuring alignment with business objectives. Develop and maintain data models and reporting systems to enhance data-driven decision-making processes. Provide actionable insights and recommendations to improve R&D processes and outcomes. Ensure data accuracy and integrity by implementing robust data validation and quality control measures. Support the development of business cases for new projects and initiatives by providing detailed data analysis. Monitor and report on key performance indicators to track progress and identify areas for improvement. Utilize advanced analytical tools and techniques to extract meaningful insights from large datasets. Communicate findings and recommendations to stakeholders through clear and concise reports and presentations. Stay updated with industry trends and best practices to continuously improve data analysis methodologies. Work closely with IT teams to ensure data systems and infrastructure support business needs. Contribute to the development of data governance policies and procedures to ensure compliance and data security. Participate in training and development programs to enhance skills and knowledge in data analysis and Pharma R&D. Qualifications Possess a strong background in Pharma Research & Development with a focus on data analysis. Demonstrate proficiency in using analytical tools and software for data modeling and reporting. Exhibit excellent problem-solving skills and attention to detail in data validation and quality control. Have experience in Aggregate (PSUR) reporting and PV Case Processing is a plus. Show ability to communicate complex data insights to non-technical stakeholders effectively. Display a proactive approach to learning and staying updated with industry trends. Work effectively in a hybrid work model balancing remote and in-office responsibilities. Certifications Required Certified Business Analysis Professional (CBAP) or equivalent certification in data analysis.

Project description Developing cloud-based compliance state-of-the-art archive products to archive and retain real-time communications data in line with internal and external regulatory requirements. The product is developed in-house in an agile development setup based on business requirements from multiple stakeholder parties. By employing continuous development and deployment principles, the team is aiming to transition from project to product management to support the bank with robust compliance archive solutions for the next decade. For a large global investment bank, we are looking for GCP-qualified cloud engineers to help with the FIC (fixed income and currencies) cloud migrations under Project Cirrus. Knowledge of Financial Services/FIC would be great, but the primary skills we need are in building, migrating, and deploying applications to GCP, Terraform module coding, Google infrastructure, cloud-native services such as GCE, GKE, CloudSQL/Postgres, logging and monitoring, etc., & good written and spoken English, as we would like these engineers to help with knowledge transfer to our existing development & support teams. We would like to place people alongside the engineers they'll be working with in the bank. Responsibilities CI/CD setup, management, and improvementautomate build and deployment pipelines and procedures. Application infrastructure support, including hardware, networks, OS, frameworks, and related tools. Test environments support. Follow internal security operations procedures. Application and infrastructure audit compliance. Deploy application releases, provide SL3 application on-call rota/weekend support. Perform root cause analysis of production errors and resolve technical issues. Cover monitoring and alerting needs. Self-motivated individual to perform tasks on his own. Certificate installations/renewal. Compliance-related changes for the application based on internal compliance requirements. Skills Must have 6+ years of experience as a DevOps/SRE engineer or in a similar software engineering role. 6+ years of experience with Linux diagnosis and support, deep bash knowledge. 5+ years of experience with Python coding. Strong TCP/IP. 5+ years experience with CI/CDJenkins, build/test full flow support (support, development, and improvement), Groovy, Artifactory. Application release cycle experiencerelease engineer, SL3 support. IaCansible, git. Docker experience. Proficiency with monitoring. Basic SQL. Analytical thinking. Good verbal and writing communication skills. Proactive approach to identifying problems, performance bottlenecks, and areas for improvement. Be independent in assigned tasks and projects, work as a team in the responsibility area. Nice to have Banking Domain

Job Title: Production Engineer API / Infra Support (BNP Paribas Chennai) Experience: 2 to 7 Years Location: Chennai (Onsite) Employment Type: Full-time *Note : Prefers only Immediate Joiners. About the Role We are looking for a Production Engineer to join our Cardif OPS team in Chennai. You will be responsible for application & infrastructure production support, incident management, request fulfillment, and change implementation. The role involves close collaboration with Paris & global teams to ensure secure, stable, and scalable production environments. Key Responsibilities Application/Infra incident management, request fulfillment & change implementation Manage APIGEE flows, certificate renewals, API repository, and analytics reporting Support Java application management as required Perform system scripting & automation (Shell, Batch, PowerShell) Work with Paris OPS teams for knowledge transfer & process improvements Contribute to DevOps tooling & continuous improvement initiatives Technical Skills Required APIGEE and flow management OS & Middleware: Linux (RHEL), Windows, AIX, Apache Tomcat, WebSphere, IIS, Java, CFT, MQ Series Databases: Oracle, PostgreSQL, SQL Server (basic scripting/queries) DevOps & Tools: GitLab, Jenkins, SonarQube, Artifactory, Ansible, Docker, Kubernetes, Control-M Strong knowledge of ITIL processes Soft Skills Strong communication (oral & written) Problem-solving & analytical skills Teamwork & collaboration Ability to adapt & learn new technologies Education & Experience Bachelors Degree (or equivalent) in IT/Engineering Minimum 2 years of experience in Production/Application Support Why Join Us? Work with a leading European bank with global exposure Opportunity to work on advanced technologies & automation Collaborative work culture with focus on growth & continuous learning

You should have 8-11 years of development experience and be certified in ITIL, HRSD, and ITSM. Your role will involve hands-on experience in developing HRSD and ITSM applications, understanding business requirements, and resolving technical issues in the system. Additionally, you must have great scripting knowledge and manage coordination across technical and functional teams. Excellent communication skills are essential for this role. In terms of technical requirements, you should have a strong understanding of HRSD workflows and customizations, as well as ITSM modules such as Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, and Service Catalog. Proficiency in ServiceNow Glide API Scripting, JavaScript, HTML, CSS, and AngularJS is required. Experience in 3rd party integrations using REST and SOAP is also important. As part of the technical skills needed for this role, you should have expertise in Cloud Service Incident Management, with additional skills in Servicenow, Cloud Service Manager, and Infrastructure Support. The company you will be working for, Infogain, is a human-centered digital platform and software engineering company based in Silicon Valley. They specialize in engineering business outcomes for Fortune 500 companies and digital natives in various industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. Infogain is a Microsoft Gold Partner and Azure Expert Managed Services Provider. They have offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in several locations including Seattle, Houston, Austin, Krakow, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.,

As a Hiring partner for many IT organizations we are hiring Azure Cloud Architects for Pune/Mumbai/Chennai/Bangalore, all these positions are direct full time and on the payroll of Hiring organizations as their permanent employees. interested candidates can share word format resume with ctc,notice period,location details on "info@unimorphtech.com" # Role : Azure Cloud Architect-Manager # Experience : 8-12 Yrs # Location : Chennai,Pune,Bangalore,Mumbai. Key skills : Azure cloud Architecture,Azure cloud resiliency,cloud solutions,Cloud Security,CLoud compliance & Security,Cloud application on Iaas & Paas,Azure compute,storage,network,Azure Active Directory,IT cloud solutions,Terraform,Azure DevOps, # Highlights - Expertise in Azure cloud-native architectures including multi-tenant, scalable, and resilient solutions. - Drive Cloud Architecture & Lead cloud security, privacy, and compliance, performance, agility, HA/DR,data protection solutions. - Expertise on Azure services such as Compute (VMs, Containers), Storage (Blobs, Disks), Networking (Virtual Networks, Load Balancers), and Identity (Azure Active Directory). - Technical expertise and ownership in the diagnosis and resolution of issues. - Assess and develop application modernization architecture towards re-platforming Azure IaaS & PaaS services. - Build quick POCs, pilots and production deployments - Develop and maintain HLD, LLD documents and technical specifications,POC,Best Practices. # Roles & Responsibilities : Design and deploy best practice solutions that adhere to the business needs and drive business outcome Collaborate with development teams, stakeholders and regional customer leadership teams to understand the business requirements and design cloud solutions architecture and documentations Technically lead projects deliveries end to end. Drive architecture and technical discussion to lead cloud security, privacy, and compliance decisions scale, performance, agility, HA/DR considerations. Develop and maintain HLD, LLD documents and technical specifications Support migration of on-premises and collaboration services to the Microsoft Cloud. Collaboration with the migration team including the Engineering & Database team. Assess and develop application modernization architecture towards re-platforming Azure IaaS & PaaS services. Provide technical expertise and ownership in the diagnosis and resolution of issues Ability to back decisions with research and articulate several options in complex situations, the pros and cons for each, and a recommendation Offer guidance in infrastructure movement techniques including bulk application transfers into the cloud. Manage and engage closely with architecture, technical lead and engineering partners from various vendor and partner organization. Monitor the technology landscape for emerging technologies, patterns and solutions that can benefit ManpowerGroup as a whole. Build quick POCs, pilots and production deployments Keep up to date with latest Azure services, features and competitive insights. Evaluate technology and tools to enable the product ecosystem in ManpowerGroup. # Skills & Experience : Overall 8-12 Yrs Experience in Public Cloud. Expertise in Microsoft Azure cloud-native architectures including multi-tenant, scalable, and resilient solutions. Must have at least 4 years' experience in designing, executing and supporting IT cloud solutions for any large multinational corporation at Global or Regional level. In-depth knowledge of Azure services such as Compute (VMs, Containers), Storage (Blobs, Disks), Networking (Virtual Networks, Load Balancers), and Identity (Azure Active Directory). Proficiency in Terraform and Azure DevOps for cloud automation and CI/CD pipeline implementation. Experience in designing and configuring Azure Cloud Services, Resource Manager, Networking, Security, Virtual Machines, App Services, SQL Database, Iaas, PaaS Services, Storage, DevOps, Active Directory, and other Azure Functions Effective communication skills (written and verbal) to properly articulate complicated cloud reports to management and other IT development partners. Excellent knowledge of cloud computing technologies and current computing trends. Ability to stay up to date with the latest cloud services, trends and technologies. Positive attitude and a strong commitment to delivering quality work. Strong interest and curiosity in leveraging the latest in tech to solve customer problems. Experience in communicating with end users, technical & business teams to collect requirements, describe product features, and technical designs. Experience meeting goals in a fast-paced environment with rapidly changing needs

As a Hiring partner for many IT organizations we are hiring Azure Cloud Architects for Pune/Mumbai/Chennai/Bangalore, all these positions are direct full time and on the payroll of Hiring organizations as their permanent employees. interested candidates can share word format resume with ctc,notice period,location details on "info@unimorphtech.com" # Role : Azure Cloud Architect-Manager # Experience : 8-12 Yrs # Location : Chennai,Pune,Bangalore,Mumbai. Key skills : Azure cloud Architecture,Azure cloud resiliency,cloud solutions,Cloud Security,CLoud compliance & Security,Cloud application on Iaas & Paas,Azure compute,storage,network,Azure Active Directory,IT cloud solutions,Terraform,Azure DevOps, # Highlights - Expertise in Azure cloud-native architectures including multi-tenant, scalable, and resilient solutions. - Drive Cloud Architecture & Lead cloud security, privacy, and compliance, performance, agility, HA/DR,data protection solutions. - Expertise on Azure services such as Compute (VMs, Containers), Storage (Blobs, Disks), Networking (Virtual Networks, Load Balancers), and Identity (Azure Active Directory). - Technical expertise and ownership in the diagnosis and resolution of issues. - Assess and develop application modernization architecture towards re-platforming Azure IaaS & PaaS services. - Build quick POCs, pilots and production deployments - Develop and maintain HLD, LLD documents and technical specifications,POC,Best Practices. # Roles & Responsibilities : Design and deploy best practice solutions that adhere to the business needs and drive business outcome Collaborate with development teams, stakeholders and regional customer leadership teams to understand the business requirements and design cloud solutions architecture and documentations Technically lead projects deliveries end to end. Drive architecture and technical discussion to lead cloud security, privacy, and compliance decisions scale, performance, agility, HA/DR considerations. Develop and maintain HLD, LLD documents and technical specifications Support migration of on-premises and collaboration services to the Microsoft Cloud. Collaboration with the migration team including the Engineering & Database team. Assess and develop application modernization architecture towards re-platforming Azure IaaS & PaaS services. Provide technical expertise and ownership in the diagnosis and resolution of issues Ability to back decisions with research and articulate several options in complex situations, the pros and cons for each, and a recommendation Offer guidance in infrastructure movement techniques including bulk application transfers into the cloud. Manage and engage closely with architecture, technical lead and engineering partners from various vendor and partner organization. Monitor the technology landscape for emerging technologies, patterns and solutions that can benefit ManpowerGroup as a whole. Build quick POCs, pilots and production deployments Keep up to date with latest Azure services, features and competitive insights. Evaluate technology and tools to enable the product ecosystem in ManpowerGroup. # Skills & Experience : Overall 8-12 Yrs Experience in Public Cloud. Expertise in Microsoft Azure cloud-native architectures including multi-tenant, scalable, and resilient solutions. Must have at least 4 years' experience in designing, executing and supporting IT cloud solutions for any large multinational corporation at Global or Regional level. In-depth knowledge of Azure services such as Compute (VMs, Containers), Storage (Blobs, Disks), Networking (Virtual Networks, Load Balancers), and Identity (Azure Active Directory). Proficiency in Terraform and Azure DevOps for cloud automation and CI/CD pipeline implementation. Experience in designing and configuring Azure Cloud Services, Resource Manager, Networking, Security, Virtual Machines, App Services, SQL Database, Iaas, PaaS Services, Storage, DevOps, Active Directory, and other Azure Functions Effective communication skills (written and verbal) to properly articulate complicated cloud reports to management and other IT development partners. Excellent knowledge of cloud computing technologies and current computing trends. Ability to stay up to date with the latest cloud services, trends and technologies. Positive attitude and a strong commitment to delivering quality work. Strong interest and curiosity in leveraging the latest in tech to solve customer problems. Experience in communicating with end users, technical & business teams to collect requirements, describe product features, and technical designs. Experience meeting goals in a fast-paced environment with rapidly changing needs

Roles & Responsibilities Key Responsibilities: Plan and execute mailbox and distribution list (DL) migrations from Exchange On-Premises to Exchange Online, Perform pre-migration assessments, readiness checks, and post-migration validation, Design and implement secure and scalable SMTP relay solutions in Exchange Online, Transition mail routing from on-premises to cloud-based infrastructure with minimal disruption, Configure and manage connectors, transport rules, accepted domains, and hybrid mailflow settings, Troubleshoot mail delivery issues across hybrid environments and ensure message traceability, Integrate Mimecast with Exchange Online for continuity, archiving, and security, Migrate journaling, retention, and compliance policies from on-premises to Mimecast and Microsoft 365, Administer Exchange Online, including mailbox provisioning, shared mailboxes, and group management, Monitor mailflow, service health, and performance using Microsoft 365 admin center and message trace tools, Implement SPF, DKIM, and DMARC to enhance email security and prevent spoofing, Collaborate with security teams to align mailflow configurations with organizational policies, Automate routine tasks and reporting using PowerShell and Microsoft Graph, Maintain detailed documentation including migration plans, configurations, and troubleshooting guides, Provide Tier 2/3 support for messaging-related incidents and service requests, Conduct knowledge transfer sessions and training for IT support and end-users, Coordinate with vendors and Microsoft support for escalations and advanced troubleshooting, Participate in change management and risk assessments for messaging infrastructure changes, Ensure compliance with data protection regulations and internal governance policies, Required Skills: 5+ years of experience with Microsoft Exchange (On-Prem & Online), Hands-on experience with mailbox and DL migrations, Strong understanding of SMTP, DNS, SPF, DKIM, and DMARC, Experience with Mimecast administration and integration, Proficiency in PowerShell scripting, Familiarity with hybrid Exchange environments, Excellent troubleshooting and communication skills, Preferred Qualifications Microsoft certifications ( e-g , MS-203, MS-102), Experience with migration tools ( e-g , Quest, BitTitan), Knowledge of Microsoft Defender for Office 365, Experience in regulated industries ( e-g , finance, healthcare), Experience 6-8 Years Skills Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): Infrastructure Support, Infrastructure Support L1, Managed Services-L1 Support, M365 Engineer About The Company Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence We accelerate experience-led transformation in the delivery of digital platforms Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP), Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Krak?w, Noida, Gurgaon, Mumbai, Pune, and Bengaluru, Show

As a member of the Business Partner Solutions team at Goldman Sachs, you will play a crucial role in supporting the HCM Service Delivery Organization within HCM. Working in a global team with a presence in Bengaluru, Hyderabad, and Dallas City, you will have the opportunity to collaborate with divisional HR Business Partners and workforce administrators across various divisions. Your responsibilities will focus on providing talent management process leadership and support, transactional management for employee lifecycle processes, operations and infrastructure support for organizational structure management, and core project support for strategic Firmwide initiatives. Your primary duties will include supporting operational processes such as transfers, terminations, and job data changes globally, providing compensation and performance review information to aid in recruiting and internal mobility processes, and managing reorganizations to ensure accurate organizational hierarchy representation. Additionally, you will be involved in projects related to promotion, compensation, and year-end processes, as well as identifying opportunities for process improvement and efficiency enhancement within the team. To excel in this role, you should hold a Bachelor's or Post Graduate degree in Engineering, Statistics, or Human Resources, along with a minimum of 1-3 years of work experience in an operational role. You should possess excellent technical and functional understanding of HCM systems and processes, the ability to collaborate effectively across divisions and levels in a global organization, and strong problem-solving and communication skills. Being a highly motivated self-starter who can work as part of a team, having strong Excel skills, attention to detail, and a focus on process improvement are essential qualities for success in this position. Additionally, the willingness to work flexible hours when needed will be advantageous. Goldman Sachs is committed to fostering diversity and inclusion within the workplace, offering numerous opportunities for professional and personal growth through training and development programs, firmwide networks, benefits, wellness initiatives, and mindfulness programs. If you are someone who thrives in a dynamic, global environment and is passionate about making a positive impact on the success of a leading global investment banking and management firm, we invite you to explore further career opportunities at GS.com/careers.,

As a SAP System Administrator, you will be responsible for installing, configuring, and maintaining SAP environments such as SAP ECC and SAP S/HANA. Your daily tasks will include monitoring and conducting health checks on SAP systems to ensure optimal system availability and performance. You will also manage SAP transport landscapes, handle transport requests, and oversee change management processes. In addition, you will be in charge of performing SAP system upgrades, patches, and system refreshes. It will be your responsibility to monitor SAP system logs, promptly resolve any system errors or issues, and manage SAP user roles and authorizations to ensure compliance with security policies. Collaboration with SAP functional teams to troubleshoot and resolve technical issues will also be part of your role. Apart from SAP system administration, you will also be involved in installing, configuring, and maintaining other critical servers such as Windows Server, Linux, and Database Servers. Your tasks will include conducting regular system backups, ensuring disaster recovery readiness, monitoring server performance, and optimizing resource utilization. Managing server security, implementing virtualization technologies, ensuring compliance with industry standards and internal policies, as well as planning and implementing server upgrades, patches, and security updates will also fall under your responsibilities. You will provide support for server-related issues and coordinate with vendors when necessary. Furthermore, you will collaborate with network administrators to ensure seamless network connectivity for servers. You will support the IT team in managing the overall IT infrastructure, including storage, networking, and cloud services. You will assist in designing and implementing IT infrastructure projects to align with business needs. Maintaining comprehensive documentation of all server configurations, procedures, and changes will be crucial. You will be expected to generate regular reports on server performance, uptime, and security status. Additionally, you will document and maintain a disaster recovery plan for all servers. Team collaboration is essential in this role. You will work closely with the IT and other teams to troubleshoot and resolve technical issues. Providing training and support to end-users on server-related technologies and collaborating with other departments to understand and fulfill their IT needs will be part of your responsibilities.,

As a Lead Software Engineer at Coupa, you will play a crucial role in offering application and infrastructure support for customer environments at a technical level. You will have the opportunity to collaborate with engineers globally to plan and deploy product releases across software products. At Coupa, we are committed to compliance with relevant laws and regulations regarding equal opportunity, fostering a welcoming and inclusive work environment. Our company values transparency, openness, and excellence, creating a collaborative culture that promotes teamwork and innovation. Joining Coupa means being part of a pioneering technology company that leverages the latest innovations to provide customers with greater efficiency and visibility in their spend management. Your work at Coupa will have a global impact, influencing clients, the business, and your colleagues. We prioritize fair decision-making in hiring, compensation, training, and performance evaluation, ensuring equal employment opportunities for all qualified candidates and employees. Recruiters are advised that inquiries or resumes will not be accepted. By submitting your application, you acknowledge that you have read and understood Coupas Privacy Policy. Coupa may collect your personal data for managing recruitment activities and potential future job opportunities. For more information on how your application is processed, the purposes of processing, and data retention, please refer to our Privacy Policy.,

Procurement & Vendor Management, Inventory & Asset Management, Compiance & Regulatory adherence, Contract & SLA management, Facility Maintenence & Office Sevices. Incident & Crisis Management,Budgeting, Cost Control & Resource Allocation

Troubleshooting technical issues, management of digital and online assets. IT Infrastructure Management Troubleshooting and Technical Support IT Operations & Infrastructure Optimization Website Management Support Digital Content & Asset Coordination

We're hiring an L2+ Infrastructure Support Engineer with hands-on experience in Citrix, Azure, VMware, Windows Server, Ticketing tools and RMM tools. Apply now to join a dynamic MSP/hosting team!

Job Summary: The AVI-SPL Onsite Maintenance Engineer will work in partnership with the Customer, management team,Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience Essential Duties & Responsabilities: Asist AV projects manager with AV related projects or installations Act as primary support for troubleshooting all multimedia infrastructures Support configuring, troubleshooting and deploying Cisco codecs and configuring TMS templates and control Hub Support of Digital signage and room booking panels Troubleshooting DSP s for audio issues Provide infrastructure support for global events Provide AV engineering support and roadmap planning and AV Infrastructure design Participate in an on-call rotation to provide after-hours emergency support Proactively fault-find and undertake upgrading/enhancing Multimedia capabilities Work closely with Network and project teams Recommend tactical and strategic solutions for video networking and collaboration capabilities Skills and Abilities: Experience with Cisco AV technologies and other AV technologies Background in configuring and troubleshooting Cisco Endpoints Comfortable in supporting global and high-profile events Extensive IP knowledge Industry standard certifications (Avixa, Polycom Sound Structure, QSYS, Shure, Crestron, Extron, TMS, Control Hub, Appspace) Capable of leading the administration of multimedia infrastructure along with providing improvements based on observed and measured network behaviors. Strong organizational and project management skills Education and/or Experience: Minimum of 1 3 years of audiovisual integration experience preferred Formal education in Electronics or related field preferred Minimum of a High School Diploma or equivalent preferred Proficient with test and calibration equipment Ability to diagnose complex system problems Preferred external training: o Introduction to AVIXA o Biamp: Biamp Tesira Practical Principles o Poly: Solutions Expert Certification o Crestron Professional Installation o Crestron: Introduction to Crestron Systems o Crestron: Crestron Toolbox o Exton AV Associate Certification Working enviroment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites. Physical Requirements: The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or listen. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Work Hours: 40 hours - Mon Fri, be flexible to work after hours and weekends when required. AVI-SPL reserves the right to alter work hours and work location as deems necessary AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law.

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Wireless Technologies Operations, wireless and meraki Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to ensure seamless service delivery. You will engage in proactive problem-solving and contribute to the continuous improvement of operational processes, ensuring that all systems run efficiently and effectively to meet organizational goals. Plays critical role in providing an exceptional support to the client critical network environment and good team player in the operations team.Responsibilities:Really good communication skillsStrong troubleshooting skills for Routing and switching along with wireless issues.Must have hands on experience on Wi-Fi , Site Survey , Heat map generation and Networking and experience.Strong troubleshooting skills on SSID, WLC & understanding of Meraki Template. Wireless :CWNA, CWNP, CCNA Wireless certificationHands on Experience on Cisco WLC, Meraki Dashboard and Wireless Access Points Strong knowledge of TCP, IPv4 and IPv6, and common protocol operations Knowledge of stateful packet inspection, VPNs and ACLs, DNS, DHCP, HSRPExtensive experience with OSPF, BGP and EIGRP Extensive experience with Layer 2 protocols and associated enhancements (LACP, L2 ECMP, 802.1dws , 802.1x , etc.) requiredAbility to work with the teams, should have experience in driving network proactive problem management, availability, and capacity management process.Excellent analytical skills Strong interpersonal and communication skills Ability to operate independently in a fast-paced environment with limited supervision.Design and maintain Cisco ISE platforms in conjunction with internal and 3rd party support teams.Develop and/or integrate applications into the Cisco ISE environment as required by the business.Provide technical expertise throughout the software lifecycle including design, implementation, and delivery.Cisco ISE AAA.Cisco ACS RADIUS and TACACS experience.Good to have experience in Cisco DNAC.What you bring:Passion for customer experience and successSolicitude in helping customers throughout their automation journeyA collaborative, team approach, working on internal and external effortsDrive MIM/P1/P2 bridgeOutstanding customer service skills.Solid experience on Cisco Wireless, Cisco Meraki Dashboard and infrastructure support and Cisco ISE. Cisco DNAC or SD-Access. What you have:Bachelors degree in information technology related field of study with a network/software engineering Strong understanding of network infrastructure and network hardware. LAN and WAN experienceKnowledge of application transport and network infrastructure protocolsGood to have experience on Cisco DNAC and ISE. Wireless:CWNA, SWNP, CCNA, wireless certification.Experience of Ethernet/IP transmission technology and systems. Qualification 15 years full time education