522 Infrastructure Services Jobs - Page 4

Role Summary: We are looking for proficient bilingual professional fluent in Japanese and English to support the IT service projects. The role involves responsibilities along with Japanese language translation and interpretation for technical documentation, meetings, and client interactions. Responsibilities: Collaborate with Japanese clients and internal teams to understand technical requirements and specifications. Translate and interpret technical documents, emails, and meetings (Japanese English). Should be able to understand infrastructure services. Act as a cultural and linguistic bridge between Japanese stakeholders and Indian technical teams. Prerequisites: Qualification and Certification Candidate must be a graduate. JLPT N2 or higher (N1 preferred) The candidate must be fluent in communicating in both the languages, Japanese as well as English. Experience 0-2 years of experience in bilingual technical roles. Prior experience working with Japanese clients and interpreting technical content. Other Skills Familiarity with tools like Git, Jira, and CloudFormation. Excellent communication and cross-cultural collaboration skills. Base Location: The Job location shall be in Noida office in principle (India). Candidate should be flexible to Travel to Japan, if needed. Specialization Description Responsible for the translation and integration of software, websites, and technical documents into the local languageAnalyzes, designs, and develops an infrastructure that facilitates a common interface for globalization and localization requirementsPerforms and creates scripts, tools, and language-specific character encodings to support international languagesEnsures accuracy and consistency in translations revisions of technical terms, terminology, and methodologiesMaintains localization tools, including documentation and training/technical support for the localization process and recommends improvements as necessaryExpertise in language localization tools (e.g., World Server translation memories , SDLX, Trados, etc.) Level Description Entry to developing level professional with little or no prior experience required. Applies a broad theoretical job knowledge typically obtained through advanced education. Work is closely supervised. Works to deliver day-to-day objectives with limited impact on achievement of results for the job area. Explains facts, policies and practices related to job area. Problems faced are not typically difficult or complex. Headquartered in Japan, NEC is a leader in the integration of IT and network technologies. With over 123 years of expertise in providing solutions for empowering people, businesses, and society, NEC stands tall as a champion in enabling change and transformation across the globe. Present in India since 1950, NEC has been instrumental in burgeoning India s digitization journey continually for the past 70 years. NEC India has proved its commitment to orchestrating a bright future through its diverse businesses from Telecommunications to Public Safety, Logistics, Transportation, Retail, Finance, Unified Communication and IT platforms , serving across the public and private sectors. NEC India, through the deployment of cutting-edge technology, has been powering India in seminal ways, making lives easier, safer, and more productive for all. With its Centre of Excellence for verticals like Analytics platform solutions, Big Data, Biometrics, Mobile and Retail , NEC India brings to the table, innovative, seamless solutions for India and across the world. NEC India is headquartered in New Delhi and has its offices panned across the country. It has branches in Ahmedabad, Bengaluru, Chennai, Mumbai, Noida and Surat. Specialties: IT & Networking Solutions, Unified Communication Solutions, Safety and Security Solutions, Integrated Retail Solutions, Data Centre Solutions, Safe and Smart City Solutions, Transportation Solutions, SDN Solutions, Carrier Telecom Solutions, and Solutions for Society. NEC Career Site - LinkedIn

Overview: MasterCard software engineering teams leverage Agile development principles, advanced development and design practices, and an obsession with security, reliability, and performance to deliver solutions that delight our customers. We are looking for talented software engineers to develop advanced technologies and applications that are revolutionizing payments. - Are you passionate about software engineering? - Do you enjoy seeing the impact your code has on a wide range of customers which improves their experience? - Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives while encouraging your professional learning and development? - Do you thrive in a place where you are continuously learning more while growing your skills and career? - Do you want to join a Company that offers a competitive benefits-and rewards program that attracts, develops, and retains the most talented employees around the world? - Do you want to join an inclusive culture where employees, in all their diversity, feel valued, respected, and who can bring their authentic selves to work? Learn more at Mastercards Corporate Sustainability Report. All About You : 8 -12 Years of experience with hands on Java8, Spring , Batch ,Web , micro services and cloud infrastructure services . A record of successful delivery of large software applications as a Tech Lead . Demonstrated knowledge of Software Architecture and Design Principles, Patterns, Methodology, Domain Concepts (Architecture and Design Skills) o OOA/OOD o Test driven development Strong experience with o MVC framework like Spring ,SpringBoot and ORM framework like Hibernate o Maven/Gradle, JIRA/Rally, Bamboo/Jenkins/Hudson, xUnit (httpUnit/nUnit/jUnit) o Oracle database and SQL o Cloud hosting knowledge, knowledge of PCF,AWS will be preferred o Building Low level design solutions o Reviewing code for team , guiding team to adhere to best practices Good understanding & experience with software development processes such as Scrum preferably SAFe Excellent communication, presentation, and interpersonal skills Ability to thrive under pressure and function effectively in a fast-paced work environment Knowledgeable about system design, data structures and algorithms.

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest- growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest- growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets. We are looking for a Senior Platform Engineer with significant experience in DevOps & QA Automation to improve the performance, scalability, and security of Catch- es CI/CD pipelines, infrastructure observability, and automated testing. You will play a critical role in designing infrastructure- as- code, codifying deployment pipelines, and implementing test coverage across unit, API, and UI layers. This role will drive infrastructure resilience, eliminate key- person risk, and support the modernization of the platform. Key Responsibilities: Design and implement secure CI/CD pipelines using GitLab. Deploy and maintain test automation for unit, API, integration, and UI testing. Leverage testing tools such as Pytest, JUnit, Playwright, Postman, Pact, k6. Implement secrets management using AWS Secrets Manager. Support DAST/SAST tooling and security gates in pipelines (e. g. , Trivy, SonarQube, OWASP ZAP). Drive observability via Prometheus, Grafana, Wazuh, and log aggregation. Collaborate with development teams to enforce test coverage standards. Reduce key- person dependency by documenting DevOps workflows and rotating responsibilities. Required Qualifications & Experience: Strong experience on DevOps, SRE, QA automation experience in a cloud- native SaaS environment. Proficient in scripting and infrastructure- as- code (Terraform, CloudFormation). Deep experience in GitLab CI/CD, test automation, and DevOps monitoring tools. Exposure to AWS infrastructure services. Strong background in Python, Bash, or similar scripting languages. Familiar with Playwright, Selenium, Postman, Pact, k6, or Artillery. The candidate must have a strong understanding of an AI IDE and how to leverage it to accelerate software development projects. Preferred Qualifications: Experience deploying performance and security gates in CI/CD. Familiarity with container orchestration (Docker/Kubernetes). Experience in ISO 27001- certified or regulated software environments. Knowledge of access control policies, consent logging, and DLP monitoring. Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: Verify that all communications from our recruiting team come from an @banyansoftware. com email address. Remember, employers will never request payment or banking information during the hiring process. If you receive a suspicious message, do not respond instead, forward it to careers@banyansoftware. com and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.

Director, Technology Pune, India Are you ready to unleash your potential in a global business that is committed to moving money for the betterHow about helping drive successful strategies that will transform the customer and employee experienceDo your talents lie with developing and motivating a teamJoin Western Union as a Director, Technology Western Union powers your pursuit. In this critical position, you will be responsible for leading the delivery, integration, and operational excellence of core technology enablement services across all application teams supporting our business domains. This includes Developer Experience, Quality Assurance, IT Service Management (ITSM), and Infrastructure Shared Services. Using your strong business acumen, you take full ownership of the following: Role Responsibilities: Drive the implementation and adoption of core technology services across all business- aligned application teams, ensuring consistency, compliance, and developer empowerment. Serve as a bridge between horizontal Technology Services and vertical application teams to embed capabilities like DevOps, automation, observability, and quality engineering into every SDLC phase. Oversee services supporting developer workflows, including cloud engineering, SRE/DevOps, CI/CD pipelines, performance engineering, and test automation tooling. Partner with Product and Engineering leadership to evolve paved road strategies and self- service platform capabilities. Ensure QA services including test environment management, UAT support, and functional/non- functional testing are delivered as scalable shared services. Establish quality benchmarks, test coverage metrics, and automated regression standards. Lead delivery of ITSM functions such as Incident, Change, Problem, Asset, and Request Management using ITIL frameworks. Integrate ITSM workflows with engineering pipelines and enterprise service desks. Provide governance and operational excellence across infrastructure services like network, middleware, data center, backup, storage, and hardware. Ensure readiness and scalability of these foundational capabilities to meet the needs of all business domains and applications. Role Requirements: Minimum 15+ years of experience in IT service delivery, platform engineering, or shared services leadership in a complex enterprise. Proven success in driving adoption of technology enablement platforms across diverse product and application teams. Deep understanding of developer productivity platforms, ITIL/ITSM frameworks, QA methodologies, and infrastructure operations. Strong leadership, communication, and cross- functional collaboration skills. Certification in ITIL / PMP/ SAFe / AWS preferred Experience operating in a federated or matrixed IT organization supporting multiple business lines. Familiarity with enterprise architecture governance, DevOps platforms, and observability tooling (e. g. , Dynatrace, Splunk). Demonstrated ability to balance service standardization with business- specific customization. Ability to operationalize service ownership at scale across multiple domains. Bias toward automation, self- service, and user experience. Passion for continuous improvement and technology modernization.

Where Data Does More. Join the Snowflake team. We are seeking a seasoned Senior Security DevOps Engineer with deep expertise in DevSecOps principles, observability, and infrastructure automation. The ideal candidate will have extensive experience with Terraform, Public Cloud like - AWS etc., Docker, Kubernetes, Python / Golang (or any scripting language ), SQL, and CI/CD pipelines. This role is a Senior IC role, driving security and operational excellence through a focus on metrics, logs, and traces, as well as proactive vulnerability and posture management. The Security Platform Engineering team (SPE) team at Snowflake is a part of Security org in Snowflake and is a team of innovators, crafting custom solutions to protect our Data Cloud. Were responsible for providing engineering and infrastructure services, building solutions, and fostering communities of practice that empower the Snowflake security community. Our mission is to deliver the most secure Data Cloud to our customers and safeguard our organizations systems and data. As a Senior Security DevOps Engineer at Snowflake, you will: Advanced Infrastructure Expertise: Lead the design, implementation, and management of scalable, reliable, and secure infrastructure as code using Terraform in a multi-account AWS public cloud environment. Mentor junior engineers on best practices for security, performance, and cost optimization. Observability and Monitoring Platform Leadership: Architect, implement, and maintain a robust, end-to-end observability platform. This includes designing and managing solutions for metrics (Prometheus, Grafana), logs (ELK stack, Splunk), and traces (Jaeger, OpenTelemetry). You will be responsible for ensuring we have comprehensive visibility into our systems security, performance, and reliability. Vulnerability Management and Remediation: Design and implement a comprehensive vulnerability management program for our cloud infrastructure and applications. Integrate vulnerability scanning tools into the CI/CD pipeline, analyze results, and drive the remediation of security flaws in collaboration with development and security teams. Cloud Security Posture Management (CSPM): Lead the implementation and management of CSPM tools to continuously monitor and enforce security best practices across our AWS environments. Develop automation to identify and remediate misconfigurations, ensuring compliance with security policies and industry standards. Static and Dynamic Application Security Testing (SAST/DAST): Integrate SAST and DAST tools into our development lifecycle to automatically detect security vulnerabilities in our code and running applications. You will be responsible for configuring these tools, triaging findings, and working with engineering teams to fix security bugs early in the development process. Container and Orchestration Strategy: Drive advanced containerization strategies with Docker and orchestration with Kubernetes, focusing on secure deployment patterns, service mesh, and fine-grained access control. Optimize container security, performance, and resource utilization at scale. CI/CD Pipeline Architecture: Architect and manage sophisticated, automated CI/CD pipelines that integrate security tools and checks at every stage. Champion a shift-leftsecurity approach by embedding automated testing and validation into the development lifecycle. Scripting, Automation, and Tooling: Utilize expert-level Python and shell scripting skills to automate complex tasks, build custom tools, and create solutions that enhance security, operational efficiency, and developer workflows. Innovation and Threat Research: Proactively research the latest developments in Devops security, observability, and emerging threats. Propose and implement strategic initiatives to continuously strengthen our security posture and operational excellence. Cross-functional Collaboration: Partner with security, development, and operations teams to design and implement scalable, automated solutions that enhance the efficiency and security of our systems and applications. Promote best practices and security standards across the organization. Our Ideal Senior Security DevOps Engineer will have: Bachelors degree in Computer Science, Information Security, or a related field. 5+ years of hands-on experience with DevSecOps principles, Terraform, AWS, Docker, Kubernetes, Python/ Go, SQL, and CI/CD tools. Extensive experience in designing and implementing vulnerability management, CSPM, SAST, and DAST programs. Proven expertise in designing and implementing observability solutions with metrics, logging, and tracing platforms such as Prometheus, Grafana, ELK stack (Elasticsearch, Logstash, Kibana), and OpenTelemetry. Advanced knowledge of container security, service mesh technologies, and Kubernetes administration. Good experience with database management and data ingestion on Snowflake or similar data warehousing platforms. Deep understanding of security principles, industry best practices, and emerging technologies, with the ability to apply these concepts to design secure, scalable, and observable infrastructure. Exceptional communication, collaboration, and problem-solving skills. The ability to articulate complex technical concepts to diverse stakeholders and mentor other engineers is essential. A proven track record of continuous learning and staying current with the latest trends in security, DevOps, and observability. Good to have - Cloud certifications : AWS Devops, AWS CSA etc. Snowflake is growing fast, and we re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com "

Job Description: Experience level 6-7 years in relevant technology Must Have Responsible for handling Incident Management Experience in Datacenter LAN Management Candidate should have a deep understanding of Wireless technology and its protocols. Minimum of 5-6 years experience in L3 network Support. Proven ability in learning and upgrading new technologies/technical skills. Must be able to demonstrate excellent troubleshooting and problem solving skills. Good communication skills Good understanding (of L2/L3Level) of Switching & routing protocols , and products like: HP/Nexus Switches DWDM and IPAM. Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed. Analyze/solve layer 1/2/3 problems - Perform troubleshooting techniques to analyze/solve problems - Perform fundamental network troubleshooting techniques required to analyze and solve Layer 1, Layer 2, and Layer 3 problems within large geographically dispersed networks. Analyze/solve protocol routing problems - Use advanced network troubleshooting techniques required to analyze and solve protocol routing problems within large geographically dispersed. ITIL V3 Foundation Certification is desired. . Participate in Change management Participate and provide inputs on Change management processes. Quality Assurance Ensure ITSM compliance for all incidents and service calls Ensure SLA compliance for all incidents and service calls Ensure usage of documents from the KB for proper resolution of incidents and service calls Ensure adherence to Incident management standardization codes Active participation in audits and facilitating the same Communication and Notification Adherence to the documented notification, elevation and escalation process Communication to the customer both while responding to a case and also after resolution of the case Handle vendor coordination and further coordinate with them on technical grounds Coordination and communication with other incident management groups Reviews Participate in regular reviews with the Delivery Leads Participate in team meetings Participate in Service Delivery reviews Reporting Provide clear and unambiguous communication forums and channels across all shifts and staff to ensure all subject matter is relayed in a timely manner and when required that it is acted upon conscientiously and in the framework expected. Update daily reports and checklists as defined Contribute towards preparation of Service Delivery Reviews Documentation Ensure complete documentation of all activities undertaken with respect to the ticket in the case log of the service/Incident management tool Help in preparing process and ITIL documents needed for the delivery Incident Life Cycle Coordination Keep track and update status of pending incidents and service requests and ensure closure of them ASAP Work closely with the L2/L3 Team on repetitive tickets from a problem management perspective Ensure response & resolution of most of the incidents and service requests Ensure response & resolution or recovery of service ASAP after implementation of solution / workaround for cases. Provide inputs to Deep Technical support or the Level -2 team for problem management and resolution of major or elevated incidents Provide required updates to stakeholders involved in case of critical incidents like outages 24/7 operational environment Prepare Incident reports for all the business critical incidents and unscheduled server downtime Monitor the Queue for Network events/alarms and raise necessary tickets. Quality Assurance Ensure ITSM compliance for all incidents and service calls Ensure SLA compliance for all incidents and service calls Ensure usage of documents from the KB for proper resolution of incidents and service calls Ensure adherence to Incident management standardization codes Communication and Notification Adherence to the documented notification and escalation process Communication to the customer both while responding to a case and also after resolution of the case Handle vendor coordination Coordination and communication with other incident management groups Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail one of the world s most competitive markets, with a deluge of multi-dimensional data dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Key Accountabilities Lead and mentor a team of Site Reliability Engineers, fostering a culture of collaboration, learning, and continuous improvement. Maintain and support infrastructure services in development, integration and production Environments Design, implement, and manage robust, scalable, and high-performance systems and infrastructure. Ensure the reliability, availability, and performance of critical services through proactive monitoring, incident response, and root cause analysis. Drive the adoption of automation, CI/CD practices, and infrastructure as code ( IaC ) to streamline operations and improve operational efficiency. Collaborate with development teams to ensure that applications are designed for scalability, reliability, and fault tolerance. Define and enforce Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs) to monitor and improve service health. Lead incident management, troubleshooting, and postmortems to identify and address operational challenges. Manage scaling strategies, and disaster recovery for cloud-based environments (GCP, Azure). Drive improvements in operational tooling, monitoring, alerting, and reporting. Act as a subject matter expert in reliability engineering best practices and promote these practices across the organization. Review services before they go live in production Focus on automation to improve scale and reliability Identifies and proposes alternative technology in order to create scalable implementations Identify and prioritize what technical debt will be eliminated Identify opportunities to influence the roadmap of infrastructure services Qualifications 8+ years of experience in an engineering role with hands on experience in the public cloud Strong experience in designing and managing large-scale, distributed systems. Expertise in cloud technologies (GCP, Azure) and infrastructure automation tools (Terraform, Ansible, Puppet, etc.). Proficiency in containerization and orchestration technologies such as Docker, Kubernetes, and Helm. Experience with monitoring and observability tools like Prometheus, Grafana, NewRelic , or similar. Strong knowledge of CI/CD pipelines and related automation tools. Proficient in scripting languages like Python, Bash Proficient in programming languages like Java, .Net or Go . Strong troubleshooting and problem-solving skills. Experience leading and mentoring engineering teams, with a strong focus on collaboration and communication. Familiarity with incident management processes and tools (e.g., ServiceNow, XMatters ). Ability to learn and adapt in a fast-paced environment, while producing quality code Ability to work collaboratively on a cross-functional team with a wide range of experience levels Finds creative way to execute even when there is no historical context or known path forward A bility to design roadmaps and relevant solutions for end-users to access interfaces Ability to assess the benefits, risks and success factors of potential applications What you can expect from us We won t just meet your expectations. We ll defy them. So you ll enjoy the comprehensive rewards package you d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don t just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

You ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Service (AWS) is a comprehensive, evolving, and growing business unit within Amazon.com. Since early 2006, AWS has provided a highly reliable, scalable, low-cost cloud infrastructure platform that empowers hundreds of thousands of businesses in 190 countries to innovate and invent. Do you have the business background, complex cross functional program management experience, financial expertise, legal/regulatory comprehension and technical understandingCan you communicate effectively, find clarity in ambiguity, and simplicity in complexity If yes, then come and explore this exciting role. This role in Amazon Data Services India Private Limited (ADSIPL) Mumbai builds infrastructure that hosts AWS cloud services. It delivers AWS cloud infrastructure in a challenging, high growth, fast paced and customer focused work environment. In this role, you will lead cross functional teams to deliver usable data center capacity. You will partner with senior stakeholders to develop, document, manage and deliver infrastructure designs, implementation schedules and budgets. You will earn trust of your partners in your ability to solve complex issues and steer teams in right direction to deliver results, on-time and at-cost. You must be an exceptionally strong communicator (both written and verbal), and possess relevant experience of experience in managing technical and strategic programs. If you bring past experience in data center deployment programs, great. If not, then having a background in program and project management, architecture/design, mechanical/electrical engineering, software/hardware engineering with strong urge to learn will be essential. Come Join us, have fun, and create history!! The Infrastructure TPM owns delivery of new DC supply across one or more availability zones in India. They manage 10+ projects at any time. They bridge internal customers, business functions, (Planning, Finance, Procurement, Legal, Policy, Operations), and functional delivery teams (Construction, Commissioning, Controls, Fiber and Network) to enable on-time and right sized delivery of new DC capacity. The scope begins with early expansion planning, which includes a feasibility analysis to approve expansion plans and associated build timelines. They evaluate multiple factors prior to approving a new plan of record, including owned/leased/collocated DC supply, utility delivery (power, water, and fiber), and long lead equipment (LLE) availability. It requires region-wide knowledge and monitoring of in-flight projects, major risks, and remediation efforts to ensure DC delivery is not only on track to meet supply commitments but also to meet customer demand, which is constantly changing. A successful TPM must be capable of managing a combination of metrics, tools, and mechanisms to remain aware of ongoing risks or issues that require their action, decision, mitigations, or effort to identify alternative solutions communicating up, down, and across the organization to align direction, gain support and drive remediation efforts About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. . Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 3+ years of technical infrastructure management experience Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) Experience with varying scenarios of infrastructure builds Proficiency with project management tools, metrics and methodologies Relevant data center delivery experience in India is desirable Experience in management of complex technology infrastructure projects. Familiarity with the AWS Experience of managing projects in the APAC region.

SDDC Job Description Job role, Candidate will be expected to evaluate the traditional DC implementation . DC: Data center Candidate will need to collate and document customer requirements for DC network solution. Candidate will need to work on High Level Design for SDDC (Aruba SDDC / Cisco ACI / Arista/Juniper Apstra) solution including Bill Of Materials, topologies, High Availability, features, etc Candidate will need to work on Low Level Design for SDDC (Aruba SDDC / Cisco ACI / Arista) solution including templates, policies, integrations, multi-pod environment, multi-site environment, etc. Candidate will create integration and Migration approach for DC. Candidate will need to execute solution deployment, fault troubleshooting, etc Candidate will be expected to support operations team for Root Cause Analysis, P1 troubleshooting, etc. Required skills & knowledge, Good knowledge and experience on Aruba SDDC / Cisco ACI / Arista solution. Good knowledge and concepts on VXLAN, multicast, IPv6, storage, LACP, Port-groups, port-teaming etc. Good knowledge and experience in DC technologies including Load Balancers, Cloud connectivity, micro-segmentation, PCI segmentation, DDNS, network perimeter security, etc. Good knowledge on routing protocols like BGP, OSPF, EIGRP, ISIS etc. Good Exposure for L4-L7 Integration with Aruba SDDC/Cisco ACI/Arista. Good knowledge and experience on Cisco ACI, Arista & Aruba DC solution Exposure to Automation and Analytics. Exposure to network management tools & platforms. Good Experience on Migration process like network discovery of old environment such as l2 & L3 Flow, Application discovery, Application flow etc and execution in new environment. SDDC related certifications Such as VMware Certified Advanced Professional or ACI black belt will be preferred. Candidate should be flexible to work in New network domain as per organization requirement.

About The Role Project Role : Software Development Lead Project Role Description :Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : DevOps Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities:1.Hands-on technical leadership, guidance, and support for the cloud platform engineering team, including system design, code review, and ultimately be responsible for the health of the systems built by the team. 2.Serve as an established expert in cloud platform engineering with a deep knowledge and mastery of the field to support large scale Goodyear Intelligent Mobility Solutions initiatives. 3.Prioritize work for the cloud platform engineering team, making tradeoffs on design based on business constraints, ensuring on time deliverables and high-quality software.4.Collaborate with key stakeholders, both internal and external teams, on a routine basis to gain alignment. Monitor progress in the field and understand new technologies to enable our teams roadmap. Professional & Technical Skills: 1.Experience translating complex feature requirements and design specifications into technical use cases. 2.Managing ambiguity AWS/Azure/Google reliable cloud platforms at scale, preferably serverless compute-related experiences. 3.Experience with automating and orchestrating the provisioning of application and infrastructure services along with tools (e.g. Puppet, Chef, Ansible, SaltStack). 4.Experience working with data science/data engineering teams and using tools (e.g. Python, R, Java/Scala, Docker, Kubernetes).5.Excellent communication and collaboration skills.6.Have well-developed analytical skills, a person who is rigorous but pragmatic, being able to justify decisions with solid rationale Additional Information:1.The candidate should have a minimum of 5 years of experience in technical leadership.2.This position is based at our Hyderabad office.3.A 15 years full time education is required (Bachelor of Engineering in Electronics, or any related stream). Qualification 15 years full time education

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. We're looking for an experienced Senior Staff Engineer to join our ZPA Control Plane team. Reporting to the Director, Software Engineering you'll be responsible for: Understanding how to build and operate high scale systems Providing product wide architectural guidance, and making impactful changes Mentoring junior engineers, fostering their growth and success, and actively participating in code reviews to uphold best practices What We're Looking for (Minimum Qualifications) 12+ years of experience in Java coding in a highly distributed and enterprise-scale environment Experience being oncall and dealing with cloud incidents and writing RCAs Working knowledge of cloud infrastructure services on AWS/Azure Bachelor Degree/or Masters Degree in computer science or equivalent experience Experience building reliable and extensible data tiers for large scale web services (Postgres and Redis) What Will Make You Stand Out (Preferred Qualifications) Experience building full CI/CD systems leveraging Kubernetes & web service frameworks Experience with identity and access management systems like Okta, SAML protocols, and security services Knowledge of OAuth #LI-Hybrid #LI-AN4 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

We are seeking a highly skilled Jira Senior Developer to lead the design, development, customization, and administration of Jira and associated Atlassian tools. The ideal candidate will have deep expertise in Jira workflows, plugin development, and system integrations. You will work closely with developers, architects, and business stakeholders to deliver scalable solutions, streamline processes, and ensure the stability and efficiency of the Atlassian ecosystem. This role also includes technical leadership responsibilities such as mentoring junior team members, providing advanced troubleshooting, and promoting Atlassian best practices across the organization. Key Responsibilities: Design, develop, and maintain complex Jira workflows, custom fields, screens, permission schemes, and notification schemes. Create and manage project templates to standardize project setup across teams. Develop custom Jira plugins and add-ons to enhance platform functionality. Integrate Jira with third-party systems and internal tools using REST APIs, webhooks, and other integration methods. Administer and maintain Jira and other Atlassian tools such as Confluence, including performance tuning, system upgrades, and license management. Ensure platform reliability, data integrity, and scalability. Provide technical guidance and support to junior developers and administrators. Conduct code reviews and promote adherence to Atlassian development best practices. Automate workflows and repetitive tasks using built-in Jira features or custom scripts. Analyze existing processes and identify opportunities for improvement across the Atlassian suite. Troubleshoot and resolve complex Incidents, bugs, and defects within SLA timelines. Provide advanced support to users, project administrators, and development teams. Work closely with developers, product owners, project managers, and architects to gather requirements and deliver effective Jira-based solutions. Create and maintain comprehensive technical documentation covering customizations, workflows, integrations, and SDLC processes. Required Skills & Qualifications: Strong experience with Jira and Confluence administration, configuration, customization, and development. Proficiency in scripting and development using Java, Python, Groovy, and REST APIs for plugin and integration development. Familiarity with Agile frameworks and a deep understanding of the Software Development Lifecycle (SDLC). Proven experience integrating Jira with external/internal systems and applications. Strong analytical and troubleshooting skills for resolving platform issues and meeting SLA targets. Excellent verbal and written communication skills with the ability to collaborate, mentor, and document technical solutions clearly. Preferred Qualifications (Optional): Atlassian certifications such as ACP-100 (Jira Administrator) or ACP-300 (Jira Software Administrator). Experience working in regulated or enterprise environments with complex Atlassian implementations. Exposure to CI/CD pipelines, DevOps tools, or ITSM platforms like ServiceNow is a plus.

Responsibilities lOversee the management of AWS cloud and network securityinfrastructure and support team to strengthen the security posture in these areas lManage security alerts and events on network andcloud security tools lEvaluate security tools, products and managedservices for effectiveness, business fit and ROI lReview security rules and configurations and suggestimprovement areas and get them implementedlDrive PoC (Proof of Concept) evaluation to supportprocurement decision based on technical evaluation output lDocument SOPs, playbooks and design document systemenvironments, cloud operations, and security tools lCreate reports, dashboards, metrics, andpresentation on cloud security and network for committee/other purposes Functional competencieslProficient in cloud infrastructure, services, andsecurity toollKnowledge of communication protocols, networking andsecurity toolslknowledge of layered security approach andregulatory requirements (DPDP, IRDAI, CERT-IN)lKnowledge of security best practices, standards and frameworks

Responsibilities: Provide hands on technical support related to the overall health and maintenance of the Windows / Linux operating environments in support of 24/7 operations Ability to decompose complex problems to ensure timely and accurate resolution of system anomalies before they impact operations. Performance and capacity management of the server environment Design and execute disaster recovery plans Backup and recovery of the server environment Skills and Qualifications: Bachelors degree or equivalent combination of education and experience . 4-6 years Linux System administration experience SLES / RedHat practical and proven experience. Good Knowledge of Cloud Technologies i.e, AWS and Azure. Experience in managing the instances of the cloud infrastructure services and the multiple cloud servers. Good Knowledge of Cloud Technologies i.e, AWS and Azure. Experience in managing the instances of the cloud infrastructure services and the multiple cloud servers. Experience with configuration management tools (Ansible) Scripting or programming experience (Python, Shell Scripting, ) Be accountable, take ownership and strong focus on customer satisfaction Ability to work well on a team as well as individually (be a team player!) Excellent written and verbal communication skills Ability to work under pressure Ability to prioritize and manage time efficiently Scripting or programming experience (PowerShell) ITIL Foundation V3 certified is an asset Good Knowledge of Cloud Technologies i.e, AWS and Azure. Experience on Configuration /management of Elastic Load Balancers, auto-scaling, Virtual Private Cloud, Routing, cloud database, IAM, ACM and SSM. Should have knowledge of Virtualization administration/configuration including HA/DR Experience in managing the instances of the cloud infrastructure services and the multiple cloud servers.

Provide hands on technical support related to the overall health and maintenance of the Windows / Linux operating environments in support of 24/7 operations Ability to decompose complex problems to ensure timely and accurate resolution of system anomalies before they impact operations. Performance and capacity management of the server environment Design and execute disaster recovery plans Backup and recovery of the server environment Skills and Qualifications: Bachelors degree or equivalent combination of education and experience . 4-6 years Linux System administration experience SLES / RedHat practical and proven experience. Good Knowledge of Cloud Technologies i.e, AWS and Azure. Experience in managing the instances of the cloud infrastructure services and the multiple cloud servers. Good Knowledge of Cloud Technologies i.e, AWS and Azure. Experience in managing the instances of the cloud infrastructure services and the multiple cloud servers. Experience with configuration management tools (Ansible) Scripting or programming experience (Python, Shell Scripting, ) Be accountable, take ownership and strong focus on customer satisfaction Ability to work well on a team as well as individually (be a team player!) Excellent written and verbal communication skills Ability to work under pressure Ability to prioritize and manage time efficiently Scripting or programming experience (PowerShell) ITIL Foundation V3 certified is an asset Good Knowledge of Cloud Technologies i.e, AWS and Azure. Experience on Configuration /management of Elastic Load Balancers, auto-scaling, Virtual Private Cloud, Routing, cloud database, IAM, ACM and SSM. Should have knowledge of Virtualization administration/configuration including HA/DR Experience in managing the instances of the cloud infrastructure services and the multiple cloud servers.

As a Presales Engineer, you will be responsible for managing the entire bid lifecycle with ownership and accountability. Your role will include ensuring timely and high-quality bid submissions. You will collaborate with Sales, Delivery, IT, Finance, and Legal teams to effectively manage stakeholder expectations and communication throughout the bid cycle. You will work closely with Sales and Delivery SPOCs to design and develop tailored solutions based on RFP/RFQ requirements, aligning the proposal to client needs. Your strong knowledge of pricing models and industry benchmarking will be crucial in this role. This position requires 3-5 years of pre-sales experience in Digital Engineering services (Application Development, Support/Maintenance) or Infrastructure services (Cloud, Infrastructure, Security). The location for this role is Chennai/Bangalore, and you will be working from the office. If you have 2-5 years of experience and are interested in this opportunity, please send your resume to sudheshna.goteti02@movate.com.,

Role Cloud and Network SecurityQualification / Experience (No of years &type) / AgeBachelor in computer science/IT/, MCA or equivalent University degreeOverall, 7-8 years of experience, out of which 4 years in theCybersecurity and 2+ years in cloud /networksecurity Experience in reviewing security rules and configuration of security solutionsin area of network and cloudUnderstanding security tools and processes for monitoring securitythreats of cloud and NetworkStrong communication and collaboration skillsCertifications (Preferred)CEH or Certified Incident handler (CIH) Other certifications include CCNA security, CCSP, Cloud Service Providersspecific AWS, Google, Azure etc Key Role and Responsibilities lOversee the management of AWS cloud and network securityinfrastructure and support team to strengthen the security posture in these areas lManage security alerts and events on network andcloud security tools lEvaluate security tools, products and managedservices for effectiveness, business fit and ROI lReview security rules and configurations and suggestimprovement areas and get them implementedlDrive PoC (Proof of Concept) evaluation to supportprocurement decision based on technical evaluation output lDocument SOPs, playbooks and design document systemenvironments, cloud operations, and security tools lCreate reports, dashboards, metrics, andpresentation on cloud security and network for committee/other purposes Functional competencieslProficient in cloud infrastructure, services, andsecurity toollKnowledge of communication protocols, networking andsecurity toolslknowledge of layered security approach andregulatory requirements (DPDP, IRDAI, CERT-IN)lKnowledge of security best practices, standards and frameworks

Role Summary: We are looking for proficient bilingual professional fluent in Japanese and English to support the IT service projects. The role involves responsibilities along with Japanese language translation and interpretation for technical documentation, meetings, and client interactions. Responsibilities: Collaborate with Japanese clients and internal teams to understand technical requirements and specifications. Translate and interpret technical documents, emails, and meetings (Japanese English). Should be able to understand infrastructure services. Act as a cultural and linguistic bridge between Japanese stakeholders and Indian technical teams. Prerequisites: Qualification and Certification Candidate must be a graduate. JLPT N2 or higher (N1 preferred) The candidate must be fluent in communicating in both the languages, Japanese as well as English. Experience 0-2 years of experience in bilingual technical roles. Prior experience working with Japanese clients and interpreting technical content. Other Skills Familiarity with tools like Git, Jira, and CloudFormation. Excellent communication and cross-cultural collaboration skills. Base Location: The Job location shall be in Noida office in principle (India). Candidate should be flexible to Travel to Japan, if needed. Specialization Description Responsible for the translation and integration of software, websites, and technical documents into the local languageAnalyzes, designs, and develops an infrastructure that facilitates a common interface for globalization and localization requirementsPerforms and creates scripts, tools, and language-specific character encodings to support international languagesEnsures accuracy and consistency in translations revisions of technical terms, terminology, and methodologiesMaintains localization tools, including documentation and training/technical support for the localization process and recommends improvements as necessaryExpertise in language localization tools (e.g., World Server translation memories , SDLX, Trados, etc.) Level Description Entry to developing level professional with little or no prior experience required. Applies a broad theoretical job knowledge typically obtained through advanced education. Work is closely supervised. Works to deliver day-to-day objectives with limited impact on achievement of results for the job area. Explains facts, policies and practices related to job area. Problems faced are not typically difficult or complex. Headquartered in Japan, NEC is a leader in the integration of IT and network technologies. With over 123 years of expertise in providing solutions for empowering people, businesses, and society, NEC stands tall as a champion in enabling change and transformation across the globe. Present in India since 1950, NEC has been instrumental in burgeoning India s digitization journey continually for the past 70 years. NEC India has proved its commitment to orchestrating a bright future through its diverse businesses from Telecommunications to Public Safety, Logistics, Transportation, Retail, Finance, Unified Communication and IT platforms , serving across the public and private sectors. NEC India, through the deployment of cutting-edge technology, has been powering India in seminal ways, making lives easier, safer, and more productive for all. With its Centre of Excellence for verticals like Analytics platform solutions, Big Data, Biometrics, Mobile and Retail , NEC India brings to the table, innovative, seamless solutions for India and across the world. NEC India is headquartered in New Delhi and has its offices panned across the country. It has branches in Ahmedabad, Bengaluru, Chennai, Mumbai, Noida and Surat. Specialties: IT & Networking Solutions, Unified Communication Solutions, Safety and Security Solutions, Integrated Retail Solutions, Data Centre Solutions, Safe and Smart City Solutions, Transportation Solutions, SDN Solutions, Carrier Telecom Solutions, and Solutions for Society. NEC Career Site - LinkedIn

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoration. Act as operations support for all compute, network, storage, security, or automation incidents /requests. Manage rollout of patches and release management schedule and implementation.Must Have Skills: Infrastructure Service ManagementKey Responsibilities:Good knowledge and working experience of Service Operations that includes but not limited to - Incident Management, Problem Management, Root Cause Analysis, Temporary Fix/ workaround vs Permanent fix, Change Management, Ticket lifecycle and Queue ManagementMonitor, manage and prioritize all service aligned queues ensuring service levels are maintained and eliminating backlogs for all assigned clients. Ensure CAB/change process is handled as per laid out processes for assigned clientsSecond escalation point and manager of Severity 1 incidents including internal and client communicationsSend incident notifications to the customer documents that contains detail informationSetting up and leading conference call or bridge communication between all involved partiesInvoke Escalation procedures and manage unresolved major incidentsReview Major Incident Reports MIR/RCA and monitor progress of MIR/RCA actionsIdentifying Root causes for any issues or problemsContinuous Improvement Standardization opportunitiesAutomation opportunities Technical Experience:6 to 10 years in an IT infrastructure environment handling E2E service management operations and exposure in team managementHas handled E2E Service Management OperationsGood reporting skillsITIL 4 Foundation certification preferred People Management Ability to co-ordinate with multiple teams across all domainsExcellent written communication skills with email etiquettes Professional Attributes:Hands on experience in working in a multi-client environment Has worked on Automations initiativesHands on experience in Service NOW Educational Qualification:Bachelors degree or 3-year Diploma (12+3)Support Type / Hours 24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays. 5 days working per week, with weekly offs based on roster. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Manage the cloud infrastructure environment through cross technology administration (OS, databases, virtual networks), execution of scripting and monitoring automations. Manage the environment incidents, changes, problems, configuration with a focus on service restoration. Act as operations support for all computer, network, storage, security, or automation incidents /requests.Must Have Skills: Infrastructure Service ManagementKey Responsibilities:Good knowledge and working experience of Service Operations that includes but not limited to - Incident Management, Problem Management, Root Cause Analysis, Temporary Fix/ workaround vs Permanent fix, Change Management, Ticket lifecycle and Queue ManagementMonitor, manage and prioritize all service aligned queues ensuring service levels are maintained and eliminating backlogs for all assigned clients. Ensure CAB/change process is handled as per laid out processes for assigned clientsSecond escalation point and manager of Severity 1 incidents including internal and client communicationsInvoke Escalation procedures and manage unresolved major incidentsReview Major Incident Reports MIR/RCA and monitor progress of MIR/RCA actionsIdentifying Root causes for any issues or problemsContinuous Improvement Standardization opportunitiesAutomation opportunities Technical Experience:5 to 8 years in an IT infrastructure environment handling E2E service management operations and exposure in team managementHas handled E2E Service Management OperationsGood reporting skillsITIL 4 Foundation certification preferred People Management Ability to co-ordinate with multiple teams across all domainsExcellent written communication skills with email etiquettes Professional Attributes:Hands on experience in working in a multi-client environment Has worked on Automation initiativesHands on experience in Service NOW Educational Qualification:Bachelors degree or 3-year Diploma (12+3)Support Type / Hours 24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays. 5 days working per week, with weekly offs based on roster. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoration. Act as operations support for all compute, network, storage, security, or automation incidents /requests. Manage rollout of patches and release management schedule and implementation.Must Have Skills: Infrastructure Service ManagementKey Responsibilities:Good knowledge and working experience of Service Operations that includes but not limited to - Incident Management, Problem Management, Root Cause Analysis, Temporary Fix/ workaround vs Permanent fix, Change Management, Ticket lifecycle and Queue ManagementMonitor, manage and prioritize all service aligned queues ensuring service levels are maintained and eliminating backlogs for all assigned clients. Ensure CAB/change process is handled as per laid out processes for assigned clientsSecond escalation point and manager of Severity 1 incidents including internal and client communicationsSend incident notifications to the customer documents that contains detail informationSetting up and leading conference call or bridge communication between all involved partiesInvoke Escalation procedures and manage unresolved major incidentsReview Major Incident Reports MIR/RCA and monitor progress of MIR/RCA actionsIdentifying Root causes for any issues or problemsContinuous Improvement Standardization opportunitiesAutomation opportunities Technical Experience:6 to 10 years in an IT infrastructure environment handling E2E service management operations and exposure in team managementHas handled E2E Service Management OperationsGood reporting skillsITIL 4 Foundation certification preferred People Management Ability to co-ordinate with multiple teams across all domainsExcellent written communication skills with email etiquettes Professional Attributes:Hands on experience in working in a multi-client environment Has worked on Automations initiativesHands on experience in Service NOW Educational Qualification:Bachelors degree or 3-year Diploma (12+3)Support Type / Hours 24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays. 5 days working per week, with weekly offs based on roster. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Manage the cloud infrastructure environment through cross technology administration (OS, databases, virtual networks), execution of scripting and monitoring automations. Manage the environment incidents, changes, problems, configuration with a focus on service restoration. Act as operations support for all computer, network, storage, security, or automation incidents /requests.Must Have Skills: Infrastructure Service ManagementKey Responsibilities:Good knowledge and working experience of Service Operations that includes but not limited to - Incident Management, Problem Management, Root Cause Analysis, Temporary Fix/ workaround vs Permanent fix, Change Management, Ticket lifecycle and Queue ManagementMonitor, manage and prioritize all service aligned queues ensuring service levels are maintained and eliminating backlogs for all assigned clients. Ensure CAB/change process is handled as per laid out processes for assigned clientsSecond escalation point and manager of Severity 1 incidents including internal and client communicationsInvoke Escalation procedures and manage unresolved major incidentsReview Major Incident Reports MIR/RCA and monitor progress of MIR/RCA actionsIdentifying Root causes for any issues or problemsContinuous Improvement Standardization opportunitiesAutomation opportunities Technical Experience:3 to 5 years in an IT infrastructure environment handling E2E service management operations and exposure in team managementHas handled E2E Service Management OperationsGood reporting skillsITIL 4 Foundation certification preferred People Management Ability to co-ordinate with multiple teams across all domainsExcellent written communication skills with email etiquettes Professional Attributes:Hands on experience in working in a multi-client environment Has worked on Automation initiativesHands on experience in Service NOW Educational Qualification:Bachelors degree or 3-year Diploma (10+2+3)Support Type / Hours 24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays. 5 days working per week, with weekly offs based on roster. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management Good to have skills : Infrastructure Service ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoration. Act as operations support for all compute, network, storage, security, or automation incidents /requests. Manage rollout of patches and release management schedule and implementation.Must Have Skills: Infrastructure Service ManagementKey Responsibilities:Good knowledge and working experience of Service Operations that includes but not limited to - Incident Management, Problem Management, Root Cause Analysis, Temporary Fix/ workaround vs Permanent fix, Change Management, Ticket lifecycle and Queue ManagementMonitor, manage and prioritize all service aligned queues ensuring service levels are maintained and eliminating backlogs for all assigned clients. Ensure CAB/change process is handled as per laid out processes for assigned clientsSecond escalation point and manager of Severity 1 incidents including internal and client communicationsSend incident notifications to the customer documents that contains detail informationSetting up and leading conference call or bridge communication between all involved partiesInvoke Escalation procedures and manage unresolved major incidentsReview Major Incident Reports MIR/RCA and monitor progress of MIR/RCA actionsIdentifying Root causes for any issues or problemsContinuous Improvement Standardization opportunitiesAutomation opportunities Technical Experience:6 to 10 years in an IT infrastructure environment handling E2E service management operations and exposure in team managementHas handled E2E Service Management OperationsGood reporting skillsITIL 4 Foundation certification preferred People Management Ability to co-ordinate with multiple teams across all domainsExcellent written communication skills with email etiquettes Professional Attributes:Hands on experience in working in a multi-client environment Has worked on Automations initiativesHands on experience in Service NOW Educational Qualification:Bachelors degree or 3-year Diploma (12+3)Support Type / Hours 24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays. 5 days working per week, with weekly offs based on roster. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management, Infrastructure Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRole Description:Manage the cloud infrastructure environment through cross technology administration (OS, databases, virtual networks), execution of scripting and monitoring automations. Manage the environment incidents, changes, problems, configuration with a focus on service restoration. Act as operations support for all computer, network, storage, security, or automation incidents /requests.Must Have Skills: Infrastructure Service ManagementKey Responsibilities:Good knowledge and working experience of Service Operations that includes but not limited to - Incident Management, Problem Management, Root Cause Analysis, Temporary Fix/ workaround vs Permanent fix, Change Management, Ticket lifecycle and Queue ManagementMonitor, manage and prioritize all service aligned queues ensuring service levels are maintained and eliminating backlogs for all assigned clients. Ensure CAB/change process is handled as per laid out processes for assigned clientsSecond escalation point and manager of Severity 1 incidents including internal and client communicationsInvoke Escalation procedures and manage unresolved major incidentsReview Major Incident Reports MIR/RCA and monitor progress of MIR/RCA actionsIdentifying Root causes for any issues or problemsContinuous Improvement Standardization opportunitiesAutomation opportunities Technical Experience:5 to 8 years in an IT infrastructure environment handling E2E service management operations and exposure in team managementHas handled E2E Service Management OperationsGood reporting skillsITIL 4 Foundation certification preferred People Management Ability to co-ordinate with multiple teams across all domainsExcellent written communication skills with email etiquettes Professional Attributes:Hands on experience in working in a multi-client environment Has worked on Automation initiativesHands on experience in Service NOW Educational Qualification:Bachelors degree or 3-year Diploma (12+3)Support Type / Hours 24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays. 5 days working per week, with weekly offs based on roster. Qualification 15 years full time education

Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->EUC-Patching_and_Distribution->SCCM Technology->Server-OperatingSystemAdministration->AIX - OperatingSystemAdministration Technology->Infrastructure-Server Administration->Linux Admin Technology->Server-Virtualization->Vmware-ESX->Vmware Technology->Universal Windows Platform->Universal Windows Platform Educational Requirements Master Of Engineering,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services