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5.0 - 8.0 years
5 - 9 Lacs
bengaluru
Work from Office
Manage Infrastructure Operations, Support and Maintenance services Ensure adherence to all established guidelines and management practices for employees. Coordinate with various departments and perform integration of critical systems into infrastructure. Ensure timely closure of all Change requests. Monitor all activities related to Team responsibilities Ensure client satisfaction and provide optimal level of customer services for various departments. Maintain effective professional relationships with IT relationship managers. Maintain expert knowledge on all business procedures associate with assets and capacity. Monitor all functional resources required for growth and ensure appropriate wo...
Posted 3 months ago
5.0 - 8.0 years
5 - 9 Lacs
noida
Work from Office
Manage Infrastructure Operations, Support and Maintenance services Ensure adherence to all established guidelines and management practices for employees. Coordinate with various departments and perform integration of critical systems into infrastructure. Ensure timely closure of all Change requests. Monitor all activities related to Team responsibilities Ensure client satisfaction and provide optimal level of customer services for various departments. Maintain effective professional relationships with IT relationship managers. Maintain expert knowledge on all business procedures associate with assets and capacity. Monitor all functional resources required for growth and ensure appropriate wo...
Posted 3 months ago
3.0 - 8.0 years
4 - 7 Lacs
bengaluru
Work from Office
Level: L2+L3 Timely preparation of SLA report for review by DC Manager Server Inventory management Manage Infrastructure Operations, Support, Maintenance services Guide and support team members in call closure and escalation Pursue with team for change implementation and closure Tracking and closing daily issues by coordinating with respective customer SMECompliance tracking Server commissioning and De-commissioning updates Daily BAU activity management, incident allocation management Publish weekly & Monthly dashboard for all the managed services Tools and Technology: Knowledge of Datacenter, Cloud Technologies Automation, ITIL Process Certification ITIL certified
Posted 3 months ago
3.0 - 8.0 years
4 - 7 Lacs
gurugram
Work from Office
Level: L2+L3 Timely preparation of SLA report for review by DC Manager Server Inventory management Manage Infrastructure Operations, Support, Maintenance services Guide and support team members in call closure and escalation Pursue with team for change implementation and closure Tracking and closing daily issues by coordinating with respective customer SMECompliance tracking Server commissioning and De-commissioning updates Daily BAU activity management, incident allocation management Publish weekly & Monthly dashboard for all the managed services Tools and Technology: Knowledge of Datacenter, Cloud Technologies Automation, ITIL Process Certification ITIL certified
Posted 3 months ago
3.0 - 8.0 years
4 - 7 Lacs
mumbai
Work from Office
Level: L2+L3 Timely preparation of SLA report for review by DC Manager Server Inventory management Manage Infrastructure Operations, Support, Maintenance services Guide and support team members in call closure and escalation Pursue with team for change implementation and closure Tracking and closing daily issues by coordinating with respective customer SMECompliance tracking Server commissioning and De-commissioning updates Daily BAU activity management, incident allocation management Publish weekly & Monthly dashboard for all the managed services Tools and Technology: Knowledge of Datacenter, Cloud Technologies Automation, ITIL Process Certification ITIL certified
Posted 3 months ago
3.0 - 8.0 years
4 - 7 Lacs
noida
Work from Office
Level: L2+L3 Timely preparation of SLA report for review by DC Manager Server Inventory management Manage Infrastructure Operations, Support, Maintenance services Guide and support team members in call closure and escalation Pursue with team for change implementation and closure Tracking and closing daily issues by coordinating with respective customer SMECompliance tracking Server commissioning and De-commissioning updates Daily BAU activity management, incident allocation management Publish weekly & Monthly dashboard for all the managed services Tools and Technology: Knowledge of Datacenter, Cloud Technologies Automation, ITIL Process Certification ITIL certified
Posted 3 months ago
3.0 - 8.0 years
4 - 7 Lacs
pune
Work from Office
Level: L2+L3 Timely preparation of SLA report for review by DC Manager Server Inventory management Manage Infrastructure Operations, Support, Maintenance services Guide and support team members in call closure and escalation Pursue with team for change implementation and closure Tracking and closing daily issues by coordinating with respective customer SMECompliance tracking Server commissioning and De-commissioning updates Daily BAU activity management, incident allocation management Publish weekly & Monthly dashboard for all the managed services Tools and Technology: Knowledge of Datacenter, Cloud Technologies Automation, ITIL Process Certification ITIL certified
Posted 3 months ago
2.0 - 4.0 years
4 - 7 Lacs
noida
Work from Office
Monitoring Engineer – Infrastructure Operations Location: [Noida] Department: IT Operations Reports To: Monitoring Team Lead / IT Operations Manager Employment Type: [Full-Time] Position Overview: We are seeking a proactive and detail-oriented Monitoring Engineer to join our IT Operations team. The ideal candidate will be responsible for monitoring the health and performance of our IT infrastructure, promptly addressing alerts, and collaborating with cross-functional teams to ensure seamless operations. Key Responsibilities: Alert Monitoring & Triage: Continuously monitor infrastructure alerts using tools such as Nagios, Site24x7 and other associated product alerts and Perform initial assess...
Posted 3 months ago
8.0 - 12.0 years
35 - 50 Lacs
chennai
Work from Office
Job Summary An IMS DB Application Database Administrator (DBA) is responsible for the design implementation maintenance and performance tuning of IBM Information Management System (IMS) databases within a mainframe environment. This role ensures the availability integrity and security of critical data used by enterprise applications. Responsibilities Extensive experience with IMS DB administration and Fast Path databases. Proficiency in IMS utilities. Strong understanding of IMS architecture control blocks and logging mechanisms. Experience with performance monitoring and tuning of IMS databases. Troubleshooting and problem-solving skills in a complex mainframe environment. Ability to work e...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As an IT System Admin L3 at ESK Technologies, based in Hyderabad, you will play a crucial role in ensuring the smooth operation of the company's IT infrastructure. Your responsibilities will include incident management, troubleshooting and resolving hardware, software, and network-related issues, maintaining system performance, and ensuring the security and integrity of the IT environment. Here are the key responsibilities for this role: - Handle escalations from L1 support and ensure incidents are resolved within SLA. - Troubleshoot and resolve hardware, software, and network-related incidents, logging and updating incidents in the ticketing system. - Perform regular maintenance of servers,...
Posted 3 months ago
7.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for the following as an Elastic Search Admin at Persistent Ltd: - Develop a deep understanding of services and applications powering next-gen security products. - Maintain and enhance Elasticsearch and Splunk clusters used for critical near-real-time data analysis. - Work on vital infrastructure that helps analysts detect global threats targeting protected individuals. - Contribute to the architecture to improve scalability, operability, service reliability, capacity, and performance of Elasticsearch and Splunk clusters. - Collaborate cross-functionally to design and automate infrastructure solutions. - Demonstrate qualities such as passion, curiosity, attention to de...
Posted 3 months ago
3.0 - 8.0 years
6 - 10 Lacs
bengaluru
Work from Office
About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Event Management Good to have skills : Microsoft Windows Server Administration, Network Operations & Service Management Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The Command Center and L1.5 Support engineer will be responsible for providing 24x7 ...
Posted 3 months ago
4.0 - 7.0 years
9 - 13 Lacs
bengaluru
Work from Office
Define, analyze and review technical architecture on required platform and coming up with architecture options and recommendations Define, detail, and scope the technical requirements into solutions Work across key activities in configuration, systems management tools and backup and recovery Support Technical Consultants and lead in building solutions and providing technical mentoring and guidance Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise IBM WAS Certified SME to work independently on WAS Admin on Linux/AiX OS. Must have working experience in WAS Installation and Upgrades Must have working experience in WAS Applicat...
Posted 3 months ago
7.0 - 12.0 years
7 - 11 Lacs
bengaluru
Work from Office
As part of the MQ Operations team, you will play a critical role in ensuring that every product release meets the high standards of quality our customers expect. In this role, you will maintain and optimize the performance of a diverse range of machines and platforms within our testing infrastructure. You’ll be responsible for ensuring the reliability, efficiency, and security of these systems, working closely with internal stakeholders to align testing with real-world needs. This is an office-based role, offering the opportunity to collaborate directly with experienced team members who will support your integration into the team, department, and wider IBM community. You’ll thrive in a fast-...
Posted 3 months ago
5.0 - 10.0 years
10 - 20 Lacs
bengaluru
Hybrid
Role & responsibilities Position : Infrastructure - Automation Engineer. Location : Bangalore // (WFO/Hybrid). Job Type : Contract to Hire. Work timings of the resources 9 AM to 6 PM IST Job Description : (Candidate with Strong Automation/ Scripting skills) Key Responsibilities : Design and maintain automation scripts in Python, Bash, and PowerShell for infrastructure operations. Automate VM lifecycle management, storage configuration/provisioning, and server configuration/patching. Support and optimize Windows/Linux servers, VMware, Hyper-V, and Nutanix environments. Develop self-healing, monitoring, and reporting automation to improve Infrastructure performance and uptime. Implement automa...
Posted 3 months ago
12.0 - 16.0 years
0 Lacs
jaipur, rajasthan
On-site
You will be responsible for supporting two critical business functions within the organization. This includes coordinating the implementation of Standard Operating Procedures (SOPs) across various departments such as Engineering, Inventory, Procurement, Quality, Safety, and Project Management. Additionally, you will serve as a Technical Assistant to the COO, providing analytical, strategic, and cross-functional support. This role presents a unique opportunity for a candidate who holds a B.Tech. + MBA degree and possesses 12 years of consulting experience. You will be working at the intersection of strategy and execution in a growing infrastructure/EPC organization. Your key responsibilities ...
Posted 3 months ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As an Associate Digital Customer Engagement Manager (dCEM) at SAP, your primary responsibility will be ensuring seamless adoption of the new RISE SAP S/4HANA Private Cloud Edition solution by European customers through a Shared Services model. You will drive the sales to delivery handover and customer onboarding process, covering all technical and project aspects such as IP ranges, Load Balancer setup requirements, and VPN networks. Additionally, you will handle support tickets, bridging customer queries with the technical operations team, ensuring periodic service reviews to track service quality, and orchestrating service delivery according to agreed SLAs and KPIs. Your role will involve s...
Posted 3 months ago
3.0 - 8.0 years
12 - 16 Lacs
mumbai, pune, chennai
Work from Office
Service Desk JD Workplace Track Engineer 1. Graduate with Minimum 3+ years of experience in service Desk 2. Excellent communication and conversation skills in English 3. Excellent in Voice call support 4. Good Knowledge of Incident, Change and Problem Management 5. Manage Service Desk activities, including Owning overall responsibility for Incident and Service Request process handling on the Service Desk 6. Liaise with the Service Manager 7. Help with the development and issuance of Service Desk Operational Reports 8. Liaise with the designated Change lead as requested. 9. Logging and triaging the incidents in ITSM for all the end user related incidents, service requests, problems etc. 10. T...
Posted 3 months ago
3.0 - 8.0 years
12 - 16 Lacs
mumbai, pune, chennai
Work from Office
Job Description Service Desk JD Workplace Track Engineer 1. Graduate with Minimum 3+ years of experience in service Desk 2. Excellent communication and conversation skills in English 3. Excellent in Voice call support 4. Good Knowledge of Incident, Change and Problem Management 5. Manage Service Desk activities, including Owning overall responsibility for Incident and Service Request process handling on the Service Desk 6. Liaise with the Service Manager 7. Help with the development and issuance of Service Desk Operational Reports 8. Liaise with the designated Change lead as requested. 9. Logging and triaging the incidents in ITSM for all the end user related incidents, service requests, pro...
Posted 3 months ago
4.0 - 8.0 years
8 - 12 Lacs
bengaluru
Work from Office
Here's where you and your skills come in. Here's what we're looking for: Responsibilities: Design, deploy, maintain, automate & troubleshoot virtual/physical servers and storage systems Develop and execute project plans for virtualization-related initiatives Automate regular infrastructure operations in private cloud environment (VMware) Create and manage tools for automation; including REST API integration script development Strictly adhere to RingCentral change management policies and procedures Provide on-call support for server, storage and virtual infrastructure Required Qualifications: Advanced level of proficiency with VMware (6.X-7) and vSphere in a large environment Intermediate to ...
Posted 3 months ago
5.0 - 10.0 years
10 - 14 Lacs
hyderabad
Hybrid
This role provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology, business, and consulting. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Services Consultant, you will work directly with our highly trained consultants and have access to a large cross-section of client environments that develop your IT career. Many of the job responsibilities required of a Managed IT Services Consultant are directly related to p...
Posted 3 months ago
8.0 - 11.0 years
12 - 16 Lacs
hyderabad
Work from Office
This role provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology, business, and consulting. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Services Consultant, you will work directly with our highly trained consultants and have access to a large cross-section of client environments that develop your IT career. Many of the job responsibilities required of a Managed IT Services Consultant are directly related to p...
Posted 3 months ago
22.0 - 25.0 years
50 - 75 Lacs
mumbai
On-site
Reason to Hire: Growth - to centralize execution excellence and scale project quality across multiple countries. The COO will institutionalize operational SOPs, ensure technical integrity of all project bids, standardize project delivery across sites, and elevate client interfacing. First 30 days: - Review ongoing projects across geographies and tender pipeline - Assess current SOPs, tendering tools, execution trackers, and planning tools - Meet all ops heads, BD leads, and back-office team - Evaluate skill gaps and propose initial training needs - Review one live tender and validate technical soundness. First 90 days: - Finalize SOPs for tender review, technical vetting, and site execution ...
Posted 3 months ago
7.0 - 11.0 years
35 - 50 Lacs
hyderabad
Work from Office
Job Summary Workspace ONE & JAMF experience candidate should also have the experience in Intune is added value Responsibilities Managing end point devices ( windows and Mac IOS ) devices for Patching and Vulnerability management Detection and Response (VMDR) to effectively identify assess and mitigate security risks.
Posted 3 months ago
12.0 - 15.0 years
15 - 19 Lacs
chennai
Work from Office
About The Role Project Role : Infrastructure Architect Project Role Description : Lead the definition, design and documentation of technical environments. Deploy solution architectures, conduct analysis of alternative architectures, create architectural standards, define processes to ensure conformance with standards, institute solution-testing criteria, define a solutions cost of ownership, and promote a clear and consistent business vision through technical architectures. Must have skills : IT Infrastructure Operations Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Architect, you wi...
Posted 3 months ago
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