29 Infrastructure Operations Jobs

The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Provide technical operations support to clients on supported application, DevOps, middleware, security and infrastructure. Following a Client standard workflow Provide Application ID management support. Provide infrastructure elasticity by auto scaling up/down of resources based on the business requirements Preferred technical and professional experience Technical understanding of Client platform (PaaS), HA infrastructure and load balancers. Provide DR and manual redundancy fail overs. Provide daily, weekly & monthly integrated service management reports across the solution

Lead end to end planning and execution of infrastructure works in Real Estate projects, including roads, utilities, drainage and compliance. Budgeting, coordinate with consultants, vendors and authorities to ensure timely cost-effective delivery

Role & responsibilities Manage Escalation process, including coordination of the meetings, review of escalation file content and closure. Manage the analysis, selection and assignment of escalated, critical and flagged accounts on a global basis. Experience with multi-vendor product escalations Co-ordination with internal Support Delivery Managers, Critical Situation Managers & Technical Support Engineers. Drive Asset Management & Vendor management. Timely basis reporting and cordination. Ensure high-quality customer service with emphasis on timely resolution and through problem definition and identification. Person must have exceptional writing and oral communication skills be able to synthesize complex and confusing information into crisp exec summaries for a variety of audiences. Should also possess good communication skills. In addition, they are responsible customer requirement. Ensures timely closure of escalation cases. Cordinated for the RCA and submit the same to the customer. Good Communication skills and ability to coordinate with customer stakeholders. Call Logging with Vendor. Call Monitoring & Escalation Contract Monitoring Hardware & Software Reports and MIS

Azure devops, AWS EKS , Terraform, Python, Kubernetes, SRE Job Summary We are seeking an experienced Infra Ops Specialist with 10 to 14 years of experience to join our team. The ideal candidate will have expertise in Kubernetes Azure DevOps AWS EKS Elastic Beanstalk Automation Python AWS GCP SRE Ansible and Terraform. This role requires a strong background in Consumer Lending. The work model is hybrid and the shift is day. No travel is required. Responsibilities Lead the design and implementation of infrastructure solutions using Kubernetes AWS EKS and Elastic Beanstalk. Oversee the deployment and management of applications using Azure DevOps and Terraform. Provide automation solutions using Python and Ansible to streamline operations. Ensure the reliability and availability of infrastructure through SRE practices. Collaborate with cross-functional teams to support Consumer Lending applications. Monitor and optimize cloud infrastructure on AWS and GCP. Develop and maintain CI/CD pipelines for efficient software delivery. Implement security best practices and compliance standards in cloud environments. Troubleshoot and resolve infrastructure issues in a timely manner. Document infrastructure configurations and operational procedures. Mentor junior team members and provide technical guidance. Stay updated with the latest industry trends and technologies. Contribute to the continuous improvement of infrastructure processes. Qualifications Must have extensive experience with Kubernetes AWS EKS and Elastic Beanstalk. Should have strong expertise in Azure DevOps and Terraform. Must be proficient in automation using Python and Ansible. Should have a solid understanding of SRE practices. Must have experience with AWS and GCP cloud platforms. Should have a background in Consumer Lending domain.

Terraform, Jenkins, Artifactory, ELK stack for monitoring, GCP cloud aware, Kubernetes, Anthos, GCP Administration Job Summary We are seeking an experienced Infra Ops Specialist with 8 to 12 years of experience to join our team. The ideal candidate will have expertise in Anthos Kubernetes GCP ELK Stack Artifactory Jenkins and Terraform. This role requires domain experience in Commercial Lending. The work model is hybrid with rotational shifts. Travel is not required. Responsibilities Lead the implementation and management of Anthos and Kubernetes environments to ensure high availability and scalability. Oversee the deployment and maintenance of GCP infrastructure to support business applications. Provide expertise in ELK Stack for monitoring logging and analysis of system performance. Manage Artifactory repositories to ensure efficient storage and retrieval of artifacts. Utilize Jenkins for continuous integration and continuous deployment (CI/CD) pipelines to streamline development processes. Implement and manage Terraform scripts for infrastructure as code (IaC) to automate provisioning and management of cloud resources. Collaborate with development and operations teams to ensure seamless integration and delivery of applications. Monitor system performance and troubleshoot issues to ensure optimal operation of infrastructure. Develop and maintain documentation for infrastructure configurations processes and procedures. Ensure compliance with security policies and best practices in all aspects of infrastructure management. Provide support for commercial lending applications ensuring high availability and performance. Participate in rotational shifts to provide 24/7 support for critical infrastructure. Contribute to the continuous improvement of infrastructure operations to enhance efficiency and reliability. Qualifications Possess strong technical skills in Anthos Kubernetes GCP ELK Stack Artifactory Jenkins and Terraform. Have a solid understanding of commercial lending domain and its specific infrastructure requirements. Demonstrate experience in managing hybrid work environments and rotational shifts. Exhibit excellent problem-solving skills and the ability to troubleshoot complex infrastructure issues. Show proficiency in scripting and automation to streamline infrastructure management tasks. Have strong communication skills to collaborate effectively with cross-functional teams.

Greetings from Gighub(Telangana)!!! Position: Client Delivery Manager Budget: 33.00 LPA Type: FTE/Lateral Company- Tech Mahindra Location: Pan India(WFH) Experience: 7 - 10 Yrs. Regards Manpreet Sahni

What you will do In this vital role you will responsible for leading and overseeing the day-to-day operations of the organization's global virtualization (VMWare, Nutanix, Citrix, etc.) infrastructure. This position ensures high availability, performance, and security of Amgens Virtual server hosting environment by managing a team of infrastructure engineers, developing operational strategies, and implementing continuous improvement initiatives while maintaining alignment with business objectives in a sophisticated and constantly evolving technology landscape. The ideal candidate will have a consistent record of leadership in Virtualization Infrastructure Operations and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in VMWare and Citrix service delivery and operations, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational critical initiatives, develop a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Please note, this is an onsite role based in Hyderabad. Roles & Responsibilities: Lead and develop a strong team of infrastructure engineers through recruitment, performance management, and career development Set and communicate team priorities that support the broader organization's goals. Align strategy, processes, and decision-making across teams. Responsible for the 24x7x365 operations aspects of VMWare and Citrix Infrastructure service delivery at all Amgen locations. Establish and maintain operational metrics, SLAs, and performance standards Monitor and lead enterprise virtualization infrastructure Lead incident response and problem management for critical issues Ensure compliance with regulatory requirements Generate regular reports on infrastructure performance, availability, and incident analysis Drive continuous improvement initiatives in infrastructure operations Optimize resource allocation and shift coverage for 24/7 operations Partner with business collaborators to understand and support organizational needs Maintain strategic relationships and strong communication with the US based Virtualization Architecture and Engineering teams and Infrastructure Service Owners. Collaborate with geographically dispersed teams, including those in the US and other international locations. Contribute to Operation Reviews of IT services covering Customer Satisfaction, SLA performance, and Operational metrics. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree and 8 to 10 years of experience in Infrastructure Operations, with at least 3 years in management experience OR Bachelors degree and 10 to 14 years of experience in Infrastructure Operations, with at least 4 years in management experience OR Diploma and 14 to 18 years of experience in Infrastructure Operations, with at least 5 years in management experience Demonstrated experience in managing infrastructure services and teams with a track record of successful innovation Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent. Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment. Exceptional collaboration, communication and interpersonal skills to effectively manage collaborator relationships and build new partnerships. Preferred Qualifications: Experience in a leadership role within a pharmaceutical or technology organization Strong analytic/critical-thinking and decision-making abilities. DevOps, S/W development and scripting Good knowledge of industry tools Ability to work effectively in a fast-paced, dynamic environment. Professional Certifications: Management certifications (PMP, ITIL) (preferred) Hypervisor (e.g., VMWare) related certifications - Preferred Soft Skills: Excellent leadership and team management skills. Strong transformation and change management experience. Exceptional collaboration and communication skills. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented with a focus on achieving team goals. Strong presentation and public speaking skills. Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams

Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Cloud Infrastructure Good to have skills : Amazon Web Services (AWS) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing, and building data center technology components and testing efforts. Your typical day will involve collaborating with team members to ensure seamless infrastructure operations and support. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Proactively identify and address infrastructure issues. Implement and maintain cloud infrastructure solutions. Collaborate with cross-functional teams to optimize infrastructure performance. Develop and implement security measures to protect infrastructure. Stay updated on industry trends and best practices. Professional & Technical Skills: Must To Have Skills:Proficiency in Cloud Infrastructure. Good To Have Skills:Experience with Amazon Web Services (AWS). Strong understanding of cloud computing principles. Knowledge of virtualization technologies. Experience in network configuration and troubleshooting. Additional Information: The candidate should have a minimum of 3 years of experience in Cloud Infrastructure. This position is based at our Jaipur office. A 15 years full-time education is required. Qualifications 15 years full time education

About The Role Implement and automate infrastructure solutions that support IBM Cloud products and infrastructure Build & Set up test automation and pipeline frameworks Administer automated CI/CD systems and tools for development and test teams Support the compliance and security integrity of the environment Partner with other teams, managers and program managers to develop alerting and monitoring for mission-critical services Support development of new and enhance existing capabilities for our compute infrastructure services Provide technical escalation support for other Infrastructure Operations teams Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Role & responsibilities . Responsible for identifying new premises for branch, negotiate with Landlord, fixing rental and finalization of agreement. . Recovery of security deposits . Responsible for repairs and maintenance of the assigned branches/Regional offices with in TAT. . Finalization of Owner Scope of work and BOQ . Better Coordination with all Branches/ RBM/SRBM and ZH and ensure all the branches are functioning without any infra related issues. . Ensure proper utilization of vendors. . Ensuring all service tickets are closed with in time lines. . Ensure relocation of the Branches are managed in a better way. . Ensure updating MIS on a regular basis. . Processing Purchase Request/Purchase orders/Invoice and ensure timely payment made to vendors. . 5+ years of relevant experience from Banks/NBFCs.

Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Red Hat OpenShift Good to have skills : No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components, and testing efforts. Your typical day involves collaborating with teams to ensure seamless infrastructure operations and contributing to key decisions for technology enhancements. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure effective communication within the team Implement best practices for infrastructure management Conduct regular performance evaluations Professional & Technical Skills: Must To Have Skills:Proficiency in Red Hat OpenShift Strong understanding of cloud computing principles Experience in designing and implementing scalable infrastructure solutions Knowledge of containerization technologies like Docker and Kubernetes Hands-on experience in automating infrastructure deployment processes Additional Information: The candidate should have a minimum of 5 years of experience in Red Hat OpenShift This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Infrastructure Design Good to have skills : Cloud Infrastructure Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing, and building data center technology components and testing efforts. Your typical day will involve collaborating with team members to ensure seamless infrastructure operations and contributing to the enhancement of technology solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to design and implement infrastructure solutions. Assist in defining technical requirements and specifications for data center technology components. Conduct testing and troubleshooting of infrastructure systems to ensure optimal performance. Provide technical support and guidance to team members on infrastructure-related issues. Stay updated on industry trends and best practices to enhance infrastructure design capabilities. Professional & Technical Skills: Must To Have Skills: Proficiency in Infrastructure Design. Good To Have Skills: Experience with Cloud Infrastructure. Strong understanding of network architecture and infrastructure design principles. Knowledge of virtualization technologies and cloud computing platforms. Experience in implementing scalable and secure infrastructure solutions. Familiarity with automation tools for infrastructure provisioning and management. Additional Information: The candidate should have a minimum of 2 years of experience in Infrastructure Design. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Walk-in Drive (3rd April 25) for System Engineer-Infrastructure Operations Exp- 3+ Yrs Loc- Jaipur Skills- Infra Ops, AD, Hyper-V, VM-Ware, Anti Virus, CCNA, IT Operations etc PkG- 7 LPA Harjas-8929448461 Harjas.imaginators@gmail.com

Walk-in Drive - 3rd Apr, Thu(Jaipur) Only F2F interview(No Virtual) Sr. System Engineer (IT Service Management, IT Operations(Core) Minimum 3+ yrs exp. Max Up to 7 LPA | 24/7 Shift Qualification: BE/B.Tech pref. Core IT skills. Work location: Jaipur

Profile-IT Service Management Exp-3-4yrs Package-upto6LPA Skills-relevant experience in working on infrastructure operations,managing multiple Active Directories, Anti-Virus Servers etc. Anushika 9511159022 anushika.imaginators@gmail.com

About The Role Implement and automate infrastructure solutions that support IBM Cloud products and infrastructure Build & Set up test automation and pipeline frameworks Administer automated CI/CD systems and tools for development and test teams Support the compliance and security integrity of the environment Partner with other teams, managers and program managers to develop alerting and monitoring for mission-critical services Support development of new and enhance existing capabilities for our compute infrastructure services Provide technical escalation support for other Infrastructure Operations teams

1. 5+ years’ relevant experience in working on infrastructure operations for MNC’s with minimum 10000 end users. 2. Experience in managing multiple Active Directories, WSUS, SCCM Server, Anti-Virus Servers, MDT servers, Hyper-V, VMWare, IIS etc Required Candidate profile 3. Active Windows, networking, storage, firewalls, security practices certifications like MCSE, CCNA, ITIL processes etc 4. PC, Email Exchange, IT Operations & Security, including Service Desk Perks and benefits Perks and Benefits

Who you are: As a Site Reliability Engineering (SRE) Manager in Storage, you will lead a team of software and system engineers in ensuring reliability, availability, performance, security, and maintainability. You will closely work with the development and other related Release and L2 teams to design, build, and maintain robust, scalable, and highly available cloud infrastructure. You will bring a strong engineering focus to the team in preventing incidents, increasing observability, automation frameworks, self-service infrastructure, logging and metrics, and operational reports. You will be expected to drive the team to use standard tools for logging, monitoring, event management, notification, Runbook Automation, ChatOps, Root Cause Analysis. You will work with Automation Engineers and QA Engineers to ensure seamless delivery of our service offerings. Build sufficient expertise in the IBM Cloud control plane (IMS) to create automated monitoring processes Responsibilities: Keeping the service up and running or getting it back up and running quickly when failure occurs Working closely with internal partners and teams to ensure that our infrastructure meets security, SLA, and performance requirements Drive the team in writing, updating, and using documentation, including runbooks/playbooks Drive automation efforts including infrastructure needs, testing, failover solutions, failure mitigation, and much more Guide the team in debugging complex problems across an entire stack and creating solid solutions Persistent testing of application and infrastructure resiliency over a variety of error conditions. Partnering with security team and developing plans and automation to aggressively and safely respond to new risks and vulnerabilities. Develop, communicate, and monitor standard processes to promote the long-term health of sustainability and health of operational development tasks. Use metrics and analytics to determine reliability issues and remove them through automation and tooling Be an advocate for our customers, providing them self-diagnosing tools to resolve common issues that arise in the field Required education Bachelor's Degree Required technical and professional expertise 7+ yrs ofyears IT project / delivery management experience. A solid understanding of Cloud infrastructure/operations is a must Experience in leading teams and working with global teams Experience debugging complex problems Experience designing, building, and operating large-scale production systems Experience with DevOps engineering or SRE Experience with standard industry tools for monitoring and observability A strong understanding of diverse infrastructure platforms and infrastructure concepts required. Must have good experience in Infrastructure Operations automation and IT Service Management with hands on exposure in data center administration, configuration, Incident management and support Strong communication skills Preferred technical and professional experience IBM Cloud knowledge Solid understanding of best SRE and security practices Experience in Software Development Life Cycle, Test Driven Development, Continuous Integration and Continuous Delivery

Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Infrastructure Design Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing, and building data center technology components and testing efforts. Your day will involve collaborating with team members to ensure seamless infrastructure operations and contribute to innovative solutions for data center technology. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to design and implement infrastructure solutions. Ensure the reliability and efficiency of data center technology components. Implement best practices for infrastructure design and maintenance. Troubleshoot and resolve infrastructure-related issues promptly. Stay updated on industry trends and technologies to enhance infrastructure capabilities. Professional & Technical Skills: Must To Have Skills:Proficiency in Infrastructure Design. Strong understanding of network architecture and protocols. Experience in cloud infrastructure services like AWS or Azure. Knowledge of virtualization technologies such as VMware or Hyper-V. Hands-on experience with server hardware and storage solutions. Additional Information: The candidate should have a minimum of 3 years of experience in Infrastructure Design. This position is based at our Noida office. A 15 years full-time education is required. Qualifications 15 years full time education

Department: Infrastructure & Industrial Parks Development Location: Visakhapatnam, Andhra Pradesh Qualification: BE/B.Tech (Civil/Mechanical/Electrical), NICMAR & MBA preferred Experience: 15-18 years in industrial infrastructure development, large-scale construction, or real estate projects Key Responsibilities: Project Planning & Execution Drive master planning, feasibility assessments, and infrastructure design for the Visakhapatnam Industrial Park. Ensure project execution within stipulated timelines, budgets, and quality standards. Collaborate with consultants, contractors, and internal teams to deliver high-quality industrial infrastructure. Infrastructure Development & Operations Oversee the development of core infrastructure including roads, utilities, power, drainage, and connectivity. Implement sustainability initiatives, focusing on energy efficiency and environmental compliance. Monitor project progress, addressing bottlenecks and ensuring timely interventions. Stakeholder & Compliance Management Liaise with government agencies, regulatory bodies, and local authorities for approvals and compliance. Engage with potential investors and tenants, ensuring infrastructure alignment with their operational needs. Ensure adherence to safety, environmental, and statutory regulations for all construction and development activities. Financial & Risk Management Manage project budgets, ensuring cost efficiency and resource optimization. Identify and mitigate potential risks, implementing preventive and corrective strategies. Establish financial controls to maintain project sustainability and profitability. Team Leadership & Vendor Coordination Lead a multi-disciplinary team of engineers, planners, and project managers to drive seamless execution. Oversee vendor and contractor relationships, ensuring timely delivery of high-quality services. Foster a high-performance culture, encouraging innovation and operational excellence. Qualifications & Experience: BE/B.Tech in Civil, Mechanical, or Electrical Engineering (MBA preferred). 15-18 years in industrial infrastructure development, large-scale construction, or real estate projects. Proven expertise in project planning, execution, regulatory approvals, and stakeholder management. Strong leadership capabilities with experience in managing multi-functional teams.

Role: Senior Director - IT Infrastructure - OTT / Media Exp: 15 to 20 years Location : Chenna i CTC : upto 1.50 Cr per annum Industry : OTT / Media Company : leading cloud transformations of OTT and in-home experiences for Pay-TV, Telcos, and MVPDs This role holds overall accountability for the organization's IT Infrastructure and Operations (I&O). The Director of I&O is tasked with ensuring the seamless delivery of IT infrastructure and operations that support business capabilities and services across the enterprise. Additionally, the Director serves as a senior stakeholder, managing relationships with external providers of infrastructure and operational capabilities to ensure alignment with organizational objectives. - Lead teams in the design, development, integration, and overall delivery of Video Platforms (OTT) based on n-tier architecture. - Oversee the design and development of media ingestion workflows, metadata management systems, and authentication and authorization mechanisms. - Develop secure content delivery methodologies, including deep linking and syndication, leveraging delivery protocols such as HLS, DASH, and SS, and implementing multi-DRM technologies. - Deliver OTT apps for Mobile Device Platforms like Web, IOS, Android, Roku Tizen, STBs and connected platforms. - Minimum 15 years of IT experience with at least 8 years in implementing and developing Devops Technologies. - Expertise with Source Code Management (Version Control System) tools like Git - Should have played the role of Devops Architect for cloud products and Kubernetes Strategy at enterprise scale. - Extensive experience in developing Continuous Integration/Pipelines using tools like Jenkins, Travis CI. - Strong experience in Dockerizing / Migrating different on-premises services applications for Kubernetes/Docker Swarm (RoR, Python 2.7/3.6, NodeJS 10/11, Go, Angular, etc- .). - Experienced in creating Devops Architecture from scratch and drive migration/containerization for cloud nativeness and instill Devops Culture in engineering teams. - Contributed to Infra & cloud security by implementing configurations on Firewall devices (PA / CISCO ASA) &setting up security rules in VPN gateways in cloud.

About The Role : Implement and automate infrastructure solutions that support IBM Cloud products and infrastructure Build & Set up test automation and pipeline frameworks Administer automated CI/CD systems and tools for development and test teams Support the compliance and security integrity of the environment Partner with other teams, managers and program managers to develop alerting and monitoring for mission-critical services Support development of new and enhance existing capabilities for our compute infrastructure services Provide technical escalation support for other Infrastructure Operations teams

IT Monitoring Engineer will be responsible to support the monitoring infrastructure in delivering and maintaining the system management event monitoring capabilities. Monitoring Engineer will work in cooperation with Technical and Operational staff ensuring that monitoring capabilities are conformal with operational needs. Key Responsibilities: Drive P1/P2 calls as needed. Monitor and maintain global infrastructure; telecommunications circuits, routers, network devices, servers, storage etc. using industry standard tools Monitor applications and services; URLs, applications, middleware for potential issues and risks etc. using industry standard tools. Respond to alerts and risks following established procedures to ensure customer SLAs are maintained. Log, Report and Escalate service incidents and risks to specialists using standard ITSM tools and procedures. Work shifts as allocated to ensure 24 x 7 x 365 cover for services. Communicate with internal business users as required to provide ongoing notifications of service risks and issues Role Summary. Management of high risk or critical incidents ensuring each is evaluated accurately and escalated quickly to the appropriate 2nd or 3rd line team for analysis or resolution. Coordinate and manage relationships with other support teams to ensure highest possible service availability and facilitate the communication of service status updates in an effective and timely manner. Act as a first point of escalation for advanced, high severity or difficult issues for L1 where you will have an active role in guiding and motivating the Infrastructure Operations L1 team members in responding to and managing risks and incidents. Identify, evaluate, and prioritize service risks, issues and problems. Required Technical Skills: Intermediate Knowledge of monitoring applications will be beneficial but not a requirement (HPESite Scope, Network Node Manager(NNMi), Nagios tool as well. Knowledge on ITIL process (Incident/Change Management). Excellent spoken and written English and communication skillsmaintaining a professional manner especially when under pressure. Ability to understand the potential impact of service risks and incidents be able to escalate as appropriate.

Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Workplace Technology Solutions Good to have skills : Microsoft Windows Server Administration Minimum 7.5 year(s) of experience is required Educational Qualification : Bachelors degreeTech WPS Windows Intune SCCM Azure Summary :As an Infrastructure Engineer, you will be responsible for assisting in defining requirements, designing and building data center technology components, and testing efforts. Your typical day will involve working with Workplace Technology Solutions and Microsoft Windows Server Administration to ensure smooth infrastructure operations. Roles & Responsibilities: Design and implement technology solutions for data center infrastructure components. Collaborate with cross-functional teams to ensure smooth infrastructure operations. Assist in defining requirements and testing efforts for data center technology components. Provide technical guidance and support to team members and stakeholders. Professional & Technical Skills: Must To Have Skills:Proficiency in Workplace Technology Solutions. Good To Have Skills:Experience in Microsoft Windows Server Administration. Strong understanding of data center infrastructure components. Experience in defining requirements and testing efforts for data center technology components. Ability to provide technical guidance and support to team members and stakeholders. Additional Information: The candidate should have a minimum of 7.5 years of experience in Workplace Technology Solutions. The ideal candidate will possess a strong educational background in Technology Architecture, Computer Science, or a related field, along with a proven track record of delivering impactful infrastructure solutions. This position is based at our Gurugram office. Qualifications Bachelors degreeTech WPS Windows Intune SCCM Azure

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Design and develop Linux infrastructure and also Help tune performance and ensure high availability of infrastructure Ability to build and monitor services on production servers Create and configure CI pipeline supporting Continuous Delivery Create and configure Configuration Management Using Ansible Administer Windows and Linux Servers including configuration, patching and ensure overall server health Analyze all aspects of existing application infrastructure and recommend modifications that will enhance application reliability, availability and scalability Performance analysis using APM and other monitoring tools to identify system performance issues and bottlenecks Work with log aggregation tools like Splunk and ELK Analyze dump files and error codes Provide Root Cause Analysis, Troubleshoot, research and analyze complex problems Provide Support in for Continuous Integration and Continuous Delivery Be involved in solving moderately complex problems and/or conduct moderately complex analysis Identify / quantify scope and impact of business changes on systems Participate in on - call rotation maintaining application availability Other responsibilities as determined necessary Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Undergraduate degree or equivalent experience 3+ years of experience supporting, configuring and engineering applications 3+ years of Experience with app and web server configuration and maintenance (JBoss, WebSphere, Apache Tomcat) 2+ years of Linux / UNIX System Administration experience Hands-on experience with Ansible and Chef for configuration management Expertise in identifying and mitigating infrastructure security vulnerabilities Experience troubleshooting complex infrastructure problems in an enterprise environment Ability to communicate analysis including trends and opportunities to improve service availability Tools / tech expertise: Linux Admin/ Windows Admin Middleware Admin: JBoss CI / CD : GitHub Actions, Jenkins and Ansible Monitoring : Splunk / Dynatrace / New Relic