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2.0 - 4.0 years

4 - 6 Lacs

bengaluru

Work from Office

At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire IT Service desk Professionals in the following areas : Experience 2-4 Years ROLE AND RESPONSIBILITIES: Primary contact point for end users via phone/Chat/self-service tickets. Qualify and Open tickets for remediation of events. Triage Tickets to respective teams. Regular update and follow up on tickets in the queue Follow up tickets till closure. Ability to manage a variety of technically complicated tasks effectively Experience in Remote support and troubleshooting skills. Understanding of Basics Hardware accessories / devices and peripherals Should be flexible for rotational shifts Excellent oral and written communications skills Exposure in practicing ITIL standards for Infrastructure management DESIRABLE SKILLS: Able to understand the email flow issues internal & external End-user support, OS troubleshooting and support, Basic software troubleshooting and support (MS office, Messengers, outlook, etc. ). Demonstrate a high level of customer relationship skills which includes email etiquette. Good Communication skills, follow up skills, Willingness to work in rotational shifts Good Communication skills follow up skills, Willingness to work in rotational shifts. Remote troubleshooting Required Technical/ Functional Competencies PRIMARY SKILLS: 2-4 years of call taking profile with core Help Desk Skills Basic Understanding of the Enterprise IT Infra set up Basic knowledge on Active Directory. 3+ years experience supporting wide multiple versions of operating system Basic O365 Administration using Office365 Admin Console. Strong writing and documentation skills a must including being able to train other Engineers as and when required. Good knowledge on trouble shooting email client issues like Outlook. Excellent Hardware and software troubleshooting skills Good understanding in handling Microsoft office suite functionality and troubleshooting skills. Fluent in English, in both oral and written communication Good knowledge in Utility software technical knowledge such as Antivirus and others. QUALIFICATIONS AND EDUCATION REQUIREMENTS : A Bachelor s / Master s Degree in Computer Engineering, Information Technology ITIL V4 Foundation training or certification Knowledge and experience using OS like windows, Mac and Linux Working knowledge of MS Office (PPT, Excel, Word) Certification ITIL V4, Modern Desktop administrator (MD 103) Required Behavioral Competencies Accountability: Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership. Agility: Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization. Collaboration: Participates in team activities and reaches out to others in team to achieve common goals. Customer Focus: Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time. Communication: Effectively communicates in written and oral form, well-organized thoughts to others. Speaks openly and honestly with all employees. Drives Results: Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets. Certifications Service Desk: MD-101 (6 months post hiring), ITIL V4 Foundation Microsoft MD-102: Endpoint Administrator Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

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2.0 - 7.0 years

4 - 9 Lacs

noida

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Job Description SBS are recruiting for a Technical Operator to work with our Managed Services team. This is a key service, working within live production environments, and attention to detail, quality and getting things right first time are essential. The Technical Operator role is to provide scheduling and monitoring of automated batch jobs, setting up new schedules and managing changes for our customers normal business activity as well as projects. After an initial training period, due to the nature of the work there is a shift pattern. For UK colleagues , there are 2 shifts working Mon-Fri, UK early shift 07:00 15:30 and day shift 09:30 18:00. There is a night shift working Mon-Sat, Mon-Fri 17:30 01:00 and Sat 16:30 01:00. This is currently structured as 1 week early shift, 1 week night shift followed by 3 weeks of day shift. This pattern can be subject to change as per business requirements For Noida colleagues there are 2 shifts working Mon Fri, Indian day shift 04:30 13:30 (UK time). UK day shift 09:00 18:00. There is a night shift working Mon-Sat, Mon -Fri 17:30 01:00 and Saturday 16:30 01:00 (UK time). This is currently structured as 1 week night shift, 1 week UK day shift and 2 weeks Indian day shift. This pattern can be subject to change as per business requirements. As the ideal candidate you will: Have minimum of 2 years working in an IT Operations role Be an excellent team player, but able to work independently when required Ability to manage own workload Flexibility in working hours, and prepared to work on a rolling rota Meticulous attention to detail Strong verbal and written communication skills, with both internal and external clients Positive attitude to trying out different things and offering innovative solutions The roles key responsibilities are: Working with the Service Management tool, to ensure the workload is monitored and actioned when required Resolving, progressing or escalating calls appropriately and in line with customer SLA s Using the Batch Scheduling System to configure and define customer batch jobs in line with customer and regulatory requirements and maintaining documentation accordingly Assist the smooth transition from testing to production support mode Adhere to the company s change process whenever a modification is required on customer systems Working in conjunction with other Sopra teams as per customer and workload requirements Provide regular updates, escalating where applicable, to the Operations Team Leader and customers on urgent issues, following the Critical Incident Management process Provide feedback into quality initiatives and service improvements to ensure the quality of product or service is maintained and improved upon Supporting the team WIKI, producing knowledge articles and updating and maintaining documentation and procedures On a rota basis, ensure all Operations reports and statistics are kept up to date and issued accordingly Ensuring day to day jobs are executed and communicated accordingly Total Experience Expected: 01-02 years Qualifications SBS are recruiting for a Technical Operator to work with our Managed Services team. This is a key service, working within live production environments, and attention to detail, quality and getting things right first time are essential. The Technical Operator role is to provide scheduling and monitoring of automated batch jobs, setting up new schedules and managing changes for our customers normal business activity as well as projects. After an initial training period, due to the nature of the work there is a shift pattern. For UK colleagues , there are 2 shifts working Mon-Fri, UK early shift 07:00 15:30 and day shift 09:30 18:00. There is a night shift working Mon-Sat, Mon-Fri 17:30 01:00 and Sat 16:30 01:00. This is currently structured as 1 week early shift, 1 week night shift followed by 3 weeks of day shift. This pattern can be subject to change as per business requirements For Noida colleagues there are 2 shifts working Mon Fri, Indian day shift 04:30 13:30 (UK time). UK day shift 09:00 18:00. There is a night shift working Mon-Sat, Mon -Fri 17:30 01:00 and Saturday 16:30 01:00 (UK time). This is currently structured as 1 week night shift, 1 week UK day shift and 2 weeks Indian day shift. This pattern can be subject to change as per business requirements. As the ideal candidate you will: Have minimum of 2 years working in an IT Operations role Be an excellent team player, but able to work independently when required Ability to manage own workload Flexibility in working hours, and prepared to work on a rolling rota Meticulous attention to detail Strong verbal and written communication skills, with both internal and external clients Positive attitude to trying out different things and offering innovative solutions The roles key responsibilities are: Working with the Service Management tool, to ensure the workload is monitored and actioned when required Resolving, progressing or escalating calls appropriately and in line with customer SLA s Using the Batch Scheduling System to configure and define customer batch jobs in line with customer and regulatory requirements and maintaining documentation accordingly Assist the smooth transition from testing to production support mode Adhere to the company s change process whenever a modification is required on customer systems Working in conjunction with other Sopra teams as per customer and workload requirements Provide regular updates, escalating where applicable, to the Operations Team Leader and customers on urgent issues, following the Critical Incident Management process Provide feedback into quality initiatives and service improvements to ensure the quality of product or service is maintained and improved upon Supporting the team WIKI, producing knowledge articles and updating and maintaining documentation and procedures On a rota basis, ensure all Operations reports and statistics are kept up to date and issued accordingly Ensuring day to day jobs are executed and communicated accordingly

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4.0 - 6.0 years

6 - 8 Lacs

bengaluru

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Job Description Experience: 4+ yrs Location: BLR Qualification: Includes Bachelor / Masters Degree in Information Technology or Engineering, or equivalent qualification Job Description: Participates in business analyses, specifications, testing, data migration, and training in accordance with contractual commitments. Supports the customer through, or performs, product configuration of average complexity, in alignment with customer requirements and usage, taking full advantage of the potential of the situation. Able to support & manage the production launch, the optimization, and the deployment. Co-facilitates then gradually lead user or project management meetings working closely with customers. Available for customer assistance and support assignments in their field without supervision Hands-on experience with complete Trellix lifecycle management including installations, deployments, upgrades, and performance optimization Strong skills in threat hunting, incident response, custom rule development, database management, and creating executive dashboards with compliance reporting capabilities. Skills Security Product Management - Data Security & Antivirus Management, like McAfee, Defender, TrendMicro etc... Vulnerability management - vulnerability (infra and app) scans and remediation plans Mitigation - thinking analytically and executing efficiently. Analyze and optimize orchestration and automation between security tools Collaboration, Facilitation - significant experience building client relationships Communication Skills - Communicate security and technology needs effectively Training/Certification: EndPoint Security Management tools/products, Technical Skills: System Admin Windows System Admin Linux, System Admin MacOS (Nice to have) SQL management basics At least one EPP knowledge McAfee/Trellix ePO console 5.10 McAfee/Trellix ePO infrastructure management McAfee/Trellix ePO policy management McAfee/Trellix ENS & Agent troubleshooting capabilities McAfee/Trellix Application Control (SolidCore) Certifications: Mandatory - Trellix EPO Administrator Preferred - SC-200, Certificate in CyberSecurity Total Experience Expected: 04-06 years Qualifications Qualification includes Bachelor / Masters Degree in Information Technology or Engineering or equivalent qualification

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6.0 - 9.0 years

8 - 11 Lacs

gurugram

Work from Office

Role: Data Engineer Skills: Skills: Minimum of 6-9 years of experience hands on experience on AWS Glue, Python, Pyspark, good in writing codes . Exp. with Airflow and SQL. Authoring ETL processes using Python and PySpark ETL process monitoring using CloudWatch events Experience with cloud infrastructure management tools (AWS CloudFormation, Azure Resource Manager). Proficiency in scripting or programming languages (Python, PowerShell, etc.) for automation and infrastructure-as-code. Knowledge of networking concepts and technologies, including virtual private clouds (VPCs), subnets, and load balancers. Familiarity with containerization technologies (Docker, Kubernetes) and microservices architecture. Understanding of security best practices for cloud environments, including identity and access management (IAM), encryption, and network security groups. Experience with monitoring and logging tools for cloud infrastructure (CloudWatch, Azure Monitor, Stackdriver).

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20.0 - 24.0 years

50 - 65 Lacs

noida

Work from Office

Summary: The Regional IT Director is responsible for the overall planning, implementation, and maintenance of IT infrastructure and systems across the assigned region. This role ensures the smooth operation of technology services, supports business objectives, and maintains a secure and efficient IT environment in alignment with global IT policies and practices. The Regional IT Director will lead a team of IT professionals and collaborate with other teams within the global corporate IT organization to deliver effective IT solutions and support users in his region. Essential Duties and Responsibilities: Leadership & Management: Supervise, mentor, and develop a team of IT professionals within the region. Conduct performance reviews, set goals, and provide ongoing feedback to team members. Foster a positive and collaborative team environment, focusing on internal customer experience. Manage IT budgets and resources for the region. Delegate tasks effectively and monitor progress. Maintain a customer-centric and service-oriented culture across the IT functions Act as Change leader and advocate for Digital transformation initiatives Infrastructure Management: Oversee installation, configuration, and maintenance of network infrastructure (LAN/WAN, Wi-Fi), servers, laptops, and other IT equipment and services within the region, adhering to corporate standards and in collaboration with the global IT infrastructure teams. Ensure the availability, reliability, and security of IT systems. Manage and troubleshoot network connectivity issues. Implement and maintain disaster recovery and business continuity plans as required. Security & Compliance: Enforce corporate IT security standards and practices across the region. Implement and enforce IT security policies and procedures. Assist in the monitoring of network and endpoint security and response to security incidents. Ensure compliance with relevant corporate policies, regulations, and industry standards (e.g., HIPAA, PCI DSS). Manage user access and permissions, following corporate Identity and Access Management policies and procedures. Project Management: Manage IT projects within the region, including planning, execution, and implementation. Develop project timelines and budgets. Drive alignment of regional projects with corporate IT roadmaps and digital transformation goals.Track project progress and report to management. Vendor & Partner Management Manage relationships with local IT vendors, oversee contract execution performance. Assist the corporate purchasing team in negotiating contracts and service level agreements. Communication & Collaboration: Communicate effectively with IT staff, end-users, and management. Partner with other organizations in the region to understand their IT needs and ensure appropriate solutions are provided. Work very closely as an integrated team with global IT management to provide regular updates on corporate and regional IT initiatives and issues, handle incident management in the scope of responsibility. Continuous Improvement: Stay up-to-date with the latest IT trends and technologies. Identify opportunities to improve IT effectiveness and efficiency. Recommend and implement new technologies and solutions, working in collaboration with the corporate IT infrastructure teams to guarantee the delivery of standard solutions within a common operating model. Total Experience Expected: 20-24 years Qualifications Master s degree in computer science, Information Systems, or a related field. Minimum of 10 years of proven experience in IT management, in a multi-national context (Europe, USA), with experience in a multi-site or regional scope. Excellent leadership, communication, and interpersonal skills, including in a multi-cultural environment. Strong experience in budgeting, resource and project management. Knowledge of relevant technologies and platforms (e.g., Windows, MacOS, Mobile devices, Office 365, Windows Server, Linux, storage, cloud computing, networking, cybersecurity). A prior operational experience in any of those area is required Relevant certifications (e.g., CompTIA Security+, MCSE, CCNA) are a plus. Preferred Skills: Experience in the High Tech industry. Prior experience in Software Development or IT operations in a software product oriented organization would be a appreciated. Knowledge of ITIL or other IT service management frameworks. Experience with end user devices (laptops, mobile devices, related management tools) would be appreciated. Experience with cloud computing platforms (e.g., AWS, Azure, GCP) would be a plus

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3.0 - 7.0 years

0 Lacs

haryana

On-site

As a Jira and Confluence Administrator at our company, you will be responsible for managing, maintaining, and optimizing our Atlassian environment, which includes Jira, Confluence, Bitbucket, and more. Your role will involve hands-on experience in project and space administration, migrating from data center to cloud, patching and vulnerability remediation, as well as managing the underlying infrastructure such as VMs and instances hosting the Atlassian stack. **Key Responsibilities:** - Manage and administer projects and spaces within Jira and Confluence - Lead the migration process from data center to cloud environment - Perform patching and vulnerability remediation tasks as required - Maintain and manage the VMs and instances that host the Atlassian stack **Qualifications Required:** - Proven experience as a Jira and Confluence Administrator or similar role - Hands-on experience with project and space administration - Familiarity with migrating applications to cloud environments - Strong knowledge of patching and vulnerability remediation processes If there are any additional details about the company in the job description, please provide those for a more comprehensive overview.,

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6.0 - 11.0 years

7 - 15 Lacs

chennai

Work from Office

Responsibilities: * Manage infrastructure projects from planning to execution. * Collaborate with cross-functional teams on project delivery. * Ensure compliance with company policies and procedures.

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7.0 - 10.0 years

0 - 3 Lacs

hyderabad, chennai, bengaluru

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TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together. What we are looking for Role: GCP Infra admin, Terraform, Ansible Experience Range: 7 – 10 Years (ONLY)!! Mode of Interview : Telephonic Location: Chennai/Kolkata/Bangalore/Hyderabad Must Have: Strong knowledge of core GCP services and their integrations Hands-on experience deploying Cloud Run, Internal Load Balancer, Cloud Storage Buckets, custom IAM roles, and Pub/Sub using IaC (preferably Terraform) Proficient in Git/Terraform/GCP workflows Prior experience working in multi-vendor environments; must be able to collaborate effectively with Google consultants and communicate crisply Good to Have: Strong knowledge of core GCP services and their integrations Hands-on experience deploying Cloud Run, Internal Load Balancer, Cloud Storage Buckets, custom IAM roles, and Pub/Sub using IaC (preferably Terraform) Proficient in Git/Terraform/GCP workflows Prior experience working in multi-vendor environments; must be able to collaborate effectively with Google consultants and communicate crisply Madatory: Strong knowledge of core GCP services and their integrations Hands-on experience deploying Cloud Run, Internal Load Balancer, Cloud Storage Buckets, custom IAM roles, and Pub/Sub using IaC (preferably Terraform) Proficient in Git/Terraform/GCP workflows Prior experience working in multi-vendor environments; must be able to collaborate effectively with Google consultants and communicate crisply Minimum Qualification: 15 years of full-time education Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Seniority Level Associate Industry IT Services and IT Consulting Employment Type Full-time Job Functions Information Technology Skills Ansible Infrastructure Terraform

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3.0 - 8.0 years

10 - 12 Lacs

noida, gurugram

Work from Office

Previous experience working on a 24x7 cloud or SaaS operation team. Experience with infrastructure management and monitoring. Strong knowledge of DevOps Platform tooling ( Chef, Puppet, and Docker

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3.0 - 8.0 years

3 - 8 Lacs

prayagraj

Work from Office

Job Title: IT Infrastructure Management Experience Required: 4+ Years Location: PPGCL Job Summary: We are looking for an experienced IT Infrastructure Support professional with 1215 years of expertise in managing enterprise infrastructure environments. The role requires strong technical knowledge of servers, networks, and IT security, along with proven experience in leading and mentoring IT teams. The ideal candidate will ensure reliable IT operations, security compliance, and smooth service delivery to support business needs. Key Responsibilities: Lead and manage the IT infrastructure support team, ensuring high availability of systems and services. Oversee installation, configuration, monitoring, and maintenance of servers, networks, and IT security systems. Manage firewall, endpoint security, and related IT security controls to safeguard the organizations environment. Plan and execute infrastructure upgrades, migrations, and capacity enhancements. Ensure compliance with IT policies, cybersecurity standards, and regulatory requirements. Collaborate with vendors, OEMs, and internal stakeholders for issue resolution and project delivery. Drive implementation of IT best practices, disaster recovery, and business continuity processes. Provide technical leadership, guidance, and mentoring to team members. Maintain documentation, SOPs, and performance reports for IT infrastructure. Support digital initiatives and ensure alignment of IT infrastructure with business goals. Key Skills & Competencies: Strong hands-on knowledge of server administration (Windows/Linux), networking, and IT security solutions. Experience in firewall management, intrusion detection/prevention, and endpoint protection. Proficiency in virtualization, storage, and cloud-based infrastructure will be an advantage. Proven ability to lead teams, manage workloads, and deliver results under pressure. Strong analytical, problem-solving, and communication skills. Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. Relevant certifications such as CCNA/CCNP, MCSA/MCSE, ITIL, CISSP, or CISM will be a strong plus. If Interested Please contact me on -7042690394 or Share me your cv on - recruitmentdel@layamweb.com

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8.0 - 10.0 years

8 - 15 Lacs

bengaluru

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Job Description : We are seeking a highly skilled Senior Cloud Engineer with over 8 years of experience to design, deploy, and manage scalable, secure, and high-performance cloud infrastructure. Based in Bangalore, you will architect solutions, optimize CI/CD pipelines, and ensure robust cloud operations for our enterprise applications, leveraging AWS, Azure, or GCP. Key Responsibilities : Architect and deploy resilient, high-availability cloud solutions (AWS, Azure, GCP) aligned with enterprise goals. Design and implement CI/CD pipelines using tools like Jenkins, GitLab, or Azure DevOps for continuous delivery. Manage and optimize cloud infrastructure (e.g., EC2, VPC, Kubernetes, Terraform) for scalability and cost efficiency. Ensure cloud security best practices, including IAM, encryption, and compliance (e.g., GDPR, ISO 27001). Collaborate with cross-functional teams to automate SDLC processes and integrate with DevOps tools (e.g., Ansible, Docker). Monitor and troubleshoot cloud environments using tools like CloudWatch, Prometheus, or New Relic. Act as a technical mentor, guiding junior engineers and driving best practices. Optimize performance for large-scale, low-latency applications, ensuring 99.99% uptime. Required Skills and Qualifications : 8+ years of experience in cloud engineering, with expertise in AWS, Azure, or GCP. Proficiency in IaC (Terraform, CloudFormation), containerization (Docker, Kubernetes), and CI/CD tools. Strong knowledge of cloud security (e.g., IAM, VPC, firewalls) and compliance frameworks. Experience with monitoring tools (e.g., CloudWatch, ELK Stack) and automation (e.g., Ansible, Go scripting). Hands-on experience with databases (e.g., PostgreSQL, MySQL) and networking (TCP, load balancing). Bachelors degree in Computer Science, Engineering, or related field (or equivalent experience). Certifications (preferred): AWS Solutions Architect, Azure Administrator (AZ-104), or GCP Professional Cloud Architect. Excellent problem-solving, communication, and leadership skills. Preferred Skills : Experience with multi-cloud or hybrid cloud deployments. Familiarity with serverless architectures (e.g., Lambda, Azure Functions). Knowledge of microservices and API management (e.g., REST, GraphQL).

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8.0 - 12.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Principal Infra Developer in the Life and Annuities Insurance domain, you will play a key role in managing and optimizing infrastructure solutions, focusing on Mulesoft Platform Administration. Your responsibilities will include: - Overseeing the design and implementation of tailored infrastructure solutions - Ensuring optimal performance and reliability through effective Mulesoft Platform Administration - Collaborating with cross-functional teams to integrate new technologies and enhance existing systems - Providing technical expertise and guidance in infrastructure development and maintenance - Monitoring system performance, troubleshooting issues, and minimizing downtime - Developing and maintaining documentation for infrastructure processes and configurations - Implementing security measures to protect data and ensure compliance - Evaluating and recommending new technologies for improved efficiency - Coordinating with stakeholders to translate business requirements into technical solutions - Managing infrastructure projects from inception to completion - Conducting audits and assessments for improvement - Facilitating training sessions for team members - Driving innovation and continuous improvement in infrastructure practices Qualifications: - Extensive experience in Mulesoft Platform Administration with a strong understanding of integration and middleware solutions - Solid background in Life and Annuities Insurance domain knowledge application to infrastructure projects - Proficiency in managing hybrid work environments for effective collaboration and productivity - Strong problem-solving skills for complex infrastructure issues - Expertise in implementing security protocols and maintaining compliance - Excellent communication skills for stakeholder liaison and technical information presentation - Commitment to continuous learning and staying updated with the latest infrastructure technologies Certifications Required: - Mulesoft Certified Platform Architect - Insurance Domain Certification,

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5.0 - 10.0 years

6 - 11 Lacs

ariyalur

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Role & responsibilities Coordinating unit level Admin services execution Guest house Management of Catering Service, Housekeeping & general management in plant. Ensuring & Managing Gate Canteen & Cafeteria Housekeeping of office premises for Cement Plant & Captive Power Plant Best utilization of pest control service RO Water maintenance & water supply to the Plant Active member & coordinating EMC, Sports, Events, Health Club, Ladies Club and other Employee Welfare activities Ensuring the timely services of refreshments 24 X 7 Admin services in shut down & break down Budget monitoring and control, SAP Knowledge Managing employees & family grievances/ expectations on Admn services Colony Management and basic acumen of building maintenance Arrangement of livelihood facilities like Cooperative store, Vegetable & Fruits Store. Exposure in Interior Project is added advantage Managing the entire workspace management

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3.0 - 8.0 years

10 - 14 Lacs

kolkata

Work from Office

About The Role Project Role : Cloud Platform Engineer Project Role Description : Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure. Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance. Must have skills : Infrastructure Service Management, Critical Incident Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Platform Engineer, you will engage in the design, construction, testing, and deployment of cloud application solutions that seamlessly integrate both cloud and non-cloud infrastructure. Your typical day will involve collaborating with cross-functional teams to ensure that the infrastructure and platform environments are effectively deployed, while also creating proofs of architecture to validate their viability, security, and performance. You will be at the forefront of innovation, working on complex projects that require a deep understanding of cloud technologies and infrastructure management. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of cloud strategies that align with organizational goals.- Monitor and optimize cloud infrastructure performance to ensure reliability and efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Service Management, Critical Incident Management.- Strong understanding of cloud architecture and deployment models.- Experience with automation tools for infrastructure management.- Familiarity with security best practices in cloud environments.- Ability to troubleshoot and resolve complex infrastructure issues. Additional Information:- The candidate should have minimum 3 years of experience in Infrastructure Service Management.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 5.0 years

7 - 11 Lacs

navi mumbai

Work from Office

About The Role Skill required: Tech for Operations - Customer Technical Support Designation: SW/App/Cloud Tech Support Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationProvide technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems. What are we looking for? Contract conversion SR Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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4.0 - 8.0 years

5 - 8 Lacs

bengaluru

Work from Office

Keeping up the pace Youll set the facility management team on the right track through ample engineering planning and management. Youll drive success in terms of functionality and stability by finding new ways to improve the system and making sure that everyone knows where they stand. You need to ensure that team members can efficiently respond to all engineering challenges, at the same time comply with the policies and procedures. Youll bring out the team player in you to keep all key performances in check. All eyes on the plan Youll ensure that all risk mitigation plans are in place. Do such plans comply with our clients designated procedures and policies Are all engineering reports in order You constantly need to monitor and evaluate all critical environment equipment across the accounts site to make sure everything is running smoothly as possible. Tracking review reports should also keep you busy, as doing so is instrumental in implementing improvement plans across the sites. Taking facilities operations up a notch Maintaining high-quality facilities operations is your top priority. To achieve this, youll work closely with your Account Director to keep the reliability of facilities operations. Youre in charge of reviewing the planned preventive maintenance programmes, as well as ensuring that service standards are aligned and maintained with regional operations procedures. Youll take the lead in pushing the ONEVIEW system to your staff, and use it to ensure consistency against regional policies and procedures. Youll also be responsible for quality assurance by keeping the M&E systems in check. The Technical Manager is responsible for leading and overseeing all engineering operations within the organization, ensuring alignment with strategic business objectives. This role involves managing multidisciplinary engineering teams, driving innovation, and ensuring the successful delivery of complex projects across product development, infrastructure, and R&D domains. The individual will be accountable for setting technical direction, optimizing processes, and ensuring high standards of quality, reliability, and performance in all engineering outputs. In addition, the Technical Manager will oversee infrastructure management, including server and R&D lab operations, chiller systems, diesel generators (DGs), thermal chambers, and other critical facilities, ensuring their optimal functionality and compliance with industry standards. The ideal candidate possesses strong leadership, project management, and cross-functional collaboration skills, with a proven ability to translate technical strategies into actionable initiatives that support long-term organizational growth and operational excellence. Key strengths/requirements from the candidate that brings in this role include: Technical Proficiency: A solid understanding of critical server technologies, hardware, and software to provide effective leadership in a development lab setting. Strategic Planning: Proven ability to develop and execute strategic plans for facility management, ensuring alignment with timelines, and technical operations with our organizational objectives. Team Leadership: Experience in leading cross-functional teams, fostering a collaborative and innovative environment, and mentoring technical staff to achieve their full potential having good communication skills and Presentability. Risk Mitigation: Ability to identify and mitigate potential risks, ensuring the continuous and secure operation of our critical server environment. Problem-Solving: A track record of identifying and resolving complex technical issues promptly, minimizing downtime and optimizing lab operations. Compliance and Security: Expertise in maintaining compliance with industry standards and implementing robust security measures to safeguard critical server environments. Technology Integration: Contributing to the integration of cutting-edge technologies that align with industry best practices. Risks under control Being an engineering manager also requires you to be on top of your risk management game. Are there any major M&E equipment risks Is information uploaded into our systems accurate and complies with the audit process Is the disaster recovery and business continuity planning implemented and reviewed periodically Are escalation procedures observed These are just some of the questions that you constantly need to ask yourself as our risk management agent. Tracking project effectiveness Youll be involved in project review, execution and information documentation. Youll keep track of the M&E portions of all project proposals, and participate in the technical aspects of the M&E portion of any projects bidding process. It is also your job to keep project information together for future use. Managing the team Youll oversee all engineering-related trainings of staff members, as well as ensure their compliance to necessary licenses and certifications. Youre also in charge of ensuring the quality of management reports through the teams deliverables and administration of the ONEVIEW portal. Sound like you To apply, you need to be: Experienced and client centric You must have a university degree in engineering/facility management, with eight years experience in the field. Youll need a strong grasp of client satisfaction, as youll constantly communicate with our stakeholders. Well expect you to provide them with solutions that will continuously improve their systems and save them costs. Youll also strive to determine if we can provide them other services that may help improve their conditions further. A strong, flexible leader Do you have an excellent command of spoken English and Chinese languages Are you a proactive leader who can think laterally and deliver innovative solutions Do you have strong people skills, capable of boosting staff satisfaction and morale If your answers are yes to our questions, lets discuss how we can put your expertise into action as our engineering manager. On-site Bengaluru, KA Scheduled Weekly Hours: 48

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5.0 - 10.0 years

7 - 12 Lacs

mumbai

Work from Office

Oversee day-to-day campus operations, ensuring all infrastructure and systems (HVAC, electrical, plumbing) are well-maintained. Conduct routine inspections to identify issues and ensure timely resolution. Ensure classrooms, offices, and common areas remain safe, clean, and fully functional. Develop and implement preventive maintenance schedules. Administration & Compliance Manage administrative processes to ensure smooth campus functioning. Ensure compliance with safety regulations, fire safety checks, and emergency preparedness protocols. Oversee campus security systems (CCTV, alarms, access control) and ensure adherence to safety guidelines. Budget & Vendor Management Manage the facilities and administration budget, monitoring expenditures and identifying cost-saving opportunities. Negotiate with vendors, manage supplier contracts, and maintain strong external relationships. Oversee inventory management for supplies and ensure timely procurement. Space & Event Coordination Optimize utilization of classrooms, meeting rooms, and event spaces. Coordinate with academic and event teams for campus activities, ensuring smooth logistics and setup. Supervise AV setup, seating, and facility readiness for events. Sustainability & Initiatives Lead eco-friendly initiatives including recycling, waste management, and energy-saving practices. Support projects that align with long-term sustainability goals. People & Team Management Supervise maintenance, janitorial, and security teams to ensure schedules are followed and tasks completed effectively. Provide training on safety protocols, compliance, and facility best practices. Foster a positive, collaborative working environment across internal and external stakeholders.

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5.0 - 9.0 years

19 - 32 Lacs

bengaluru

Work from Office

About the Role: The ideal candidate will have a strong background in application and cloud security, be capable of mentoring junior engineers, and have expertise in optimizing our platform's infrastructure. Role and Responsibility: Infrastructure Management : Design, build, and maintain highly available, scalable infrastructure on AWS and GCP (Firebase, RTDB). Microservices Management: Support 20+ microservices in a Service-oriented Architecture (SoA). Cloud and Application Security: Implement and improve cloud and application security practices to ensure the platform's resilience. Networking: Configure and manage networking components such as VPN, NAT, VPC, ensuring secure connectivity between Cloud and branch networks. Monitoring & Logging: Leverage tools like New Relic, Graylog, Sentry, and Bugsnag for performance monitoring, logging, and error tracking. CI/CD Pipelines: Develop and optimize CI/CD pipelines for faster, safer code deployments. Mentorship: Provide mentorship to junior DevOps and product engineers on infrastructure design and security best practices. Automation: Enhance automation in infrastructure provisioning, monitoring, and recovery using tools like Docker, Kubernetes, and Terraform. Database Management: Manage and optimize databases such as PostgreSQL, MySQL, and Redis. Skills we are looking for: 5-8 years of experience in a DevOps or related engineering role. Strong hands-on experience with AWS (EC2, RDS, S3, Lambda, etc.) and exposure to GCP services (Firebase, RTDB). Proficiency in containerization and orchestration using Docker and Kubernetes. Experience with monitoring and error tracking tools like Datadog, ELK, Elastic APM, New Relic, Graylog, Sentry, and Bugsnag. Solid understanding of networking concepts (VPN, NAT, VPC, Route tables) and secure cloud connectivity. Expertise in building high availability systems with robust backup and disaster recovery solutions. Experience in optimizing CI/CD pipelines and infrastructure-as-code (e.g., Terraform). Familiarity with programming languages like Python, Golang, and JavaScript (React Native, React JS, Next JS). Knowledge of relational databases like PostgreSQL and MySQL, and NoSQL databases like Redis. Experience with cloud and application security best practices. Strong communication and leadership skills, with experience mentoring junior engineers.

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12.0 - 17.0 years

14 - 19 Lacs

pune

Work from Office

Do you have a proven track record of application development with hands on Agile Software delivery experienceDo you have experience of building and supporting large digital platforms involving cloud native, vendor integrations, APIs, event driver micro services, reporting, analytics, and ETLDo you have an innovative mindset that can drive the IT platforms to the next level We are looking for a Full Stack Engineer to: join our banking platform application development team. develop best-in-class applications using the latest cloud technologies. As the worlds largest wealth manager, UBS Global Wealth Management provides comprehensive advice, solutions and services to wealthy families and individuals around the world. Clients who work with UBS benefit from a fully integrated set of wealth management capabilities and expertise, including wealth planning, investment management, capital markets, banking, lending and institutional and corporate financial advice. GWM - US provides advice-based solutions through financial advisors who deliver a fully integrated set of products and services specifically designed to address the needs of ultra-high net worth and high net worth individuals and families. It includes the domestic US business, the domestic Canadian business and international business booked in the US. Youll be working in the WMA Technology team in Pune. problem-solving: excellent analytical and problem-solving skills, with the ability to debug and resolve complex issues effectively java development: extensive experience with Java development (minimum 12 years), with a solid understanding of core Java concepts, design patterns, and best practices backend frameworks: proficient in building backend services using Spring Boot, including experience with microservices architecture and RESTful APIs good to have experience in React, Redux azure cloud: familiarity with cloud-based services, deployments, and infrastructure management, hands on experience on azure web apps, azure functions, azure data factory is preferred database development: knowledge of relational/non-relational databases from the software developer perspective collaboration: excellent communication and collaboration skills to work effectively within a team and across different technical disciplines. good to have knowledge of PostgreSQL DB, familiarity with Test Automation frameworks (Selenium, Cucumber) and BDD & Unit Testing good to have experience in DevOps prior financial/banking experience is highly desirable

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5.0 - 10.0 years

10 - 12 Lacs

bengaluru

Work from Office

Manage /maintain all IT infra including n/w,servers,security systems, & cloud services. Ensure high availability of systems and minimal downtime across all depts & sites. Need to coordinate with the internal team for the Website dev., design,testing Required Candidate profile Strong understanding of project mgmt tools,ERPs,and CRM platforms used in real estate Knowledge of n/w,cybersecurity,database mgmt,cloud services. Exp. with system integration / enterprise automation.

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12.0 - 17.0 years

14 - 19 Lacs

pune

Work from Office

col-tn-12 col-lg-8 padding-0 centered"> About this Position The Incumbent shall lead project teams, define project scope, goals, and deliverables, and develop comprehensive project plans which includes setting timelines, allocating resources, and managing budgets. What you ll do Technical Expertise: Oversee the design, procurement, and installation of key plant equipment such as mixers, pumps, Reactors, Filling, Packaging machines and material handling systems. Ensure all equipment meets operational and safety standards. As-Built Document Analysis: The ability to thoroughly review and interpret outdated or incomplete "as-built" drawings, piping and instrumentation diagrams (P&IDs), and other historical plant documents. Site and Equipment Assessment: Expertise in assessing the current condition and integrity of existing equipment, pipelines, and structural components. This includes identifying signs of wear, corrosion, and structural weaknesses that could affect the project. Interference and Clash Detection: Strong spatial reasoning and the ability to identify potential physical interferences between new and old equipment, piping, and structures, often using 3D scanning and modeling software. Legacy System Integration: Knowledge of how to integrate modern control systems (e.g., DCS, PLC) and equipment with older, often obsolete, plant technology. Infrastructure Management: Supervise projects related to civil infrastructure, including the design and construction of buildings, foundations, and specialized structures like warehouse racking systems, Building extension, Strengthening Projects Safety and Compliance: Implement and enforce safety protocols, with a strong focus on mitigating chemical hazards. Ensure all project activities comply with local, state, and MIDC, DISH regulations regarding environmental, health, and safety standards. Cross-Functional Collaboration: Work closely with various departments, including operations, maintenance, engineering, and procurement, to ensure seamless project execution. Act as the primary point of contact for stakeholders. Shutdown and Turnaround Planning: Expertise in meticulously planning and managing plant shutdowns (turnarounds) to execute modifications efficiently within a tight, non-negotiable timeframe. Management of Change (MOC): A deep understanding of the Management of Change process, ensuring that all modifications are properly documented, reviewed, and approved by all relevant stakeholders (e.g., safety, operations, engineering) before implementation. What makes you a good fit Should have a Bachelors degree in Chemical Engineering, Mechanical Engineering, or a related field.. Minimum 12 years of progressive experience in project management within the chemical or continuous process industry Proven experience with civil infrastructure projects, including warehouse design and racking systems. A strong understanding of chemical hazards, safety protocols, and regulatory compliance (PSSR, DRA, Gate reviews) Proficient in project management methodologies and software (e.g., MS Project, Primavera P6). Excellent leadership, communication, and interpersonal skills with the ability to manage and motivate a diverse team. Some perks of joining Henkel Diverse national and international growth opportunities Global wellbeing standards with health and preventive care programs Gender-neutral parental leave for a minimum of 8 weeks Employee Share Plan with voluntary investment and Henkel matching shares Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children Competitive accident and term life policies for up to 3 times annual gross salary Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.

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6.0 - 11.0 years

8 - 13 Lacs

hyderabad, chennai, coimbatore

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IBM MQMFT (Managed File Transfer) Specialist No. of Positions: 1 Position: IBM MQMFT (Managed File Transfer) Specialist Location: Coimbatore | Hyderabad | Chennai Total Years of Experience: 6+ Years (with at least 4+ years in IBM MQMFT) About the Role: We re looking for an experienced professional with strong technical expertise in IBM MQMFT Managed File Transfer. The ideal candidate should be able to manage installations, upgrades, migrations, and provide end-to-end support for MFT jobs, while collaborating effectively with cross-functional teams. Key Responsibilities: Install/upgrade IBM MQMFT software Create/migrate MFT agents, monitors, and jobs Perform unit testing and support integration testing Work with Windows/Linux OS commands and shell scripting Collaborate with application, infrastructure, and testing teams Lead programs independently and deliver within timelines What We re Looking For: Strong technical skills in IBM MQMFT Excellent coordination and communication skills Ability to work independently and drive results

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3.0 - 8.0 years

5 - 10 Lacs

hyderabad

Work from Office

Who We Are MassMutual India Since 1851, MassMutual s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We re people helping people A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other. Together, we re stronger. Job Description Knowledge, skills, and abilities: Technical Skills 1. Hardware Knowledge: o Understanding of servers, networking equipment, and storage devices. 2. Networking: o Familiarity with network protocols (TCP/IP, DNS, DHCP). o Basic understanding of firewalls, routers, and switches. 3. Operating Systems: o Proficiency with various operating systems, particularly Linux and Windows Server. o Basic scripting skills (e.g., Bash, PowerShell). 4. Data Center Infrastructure Management (DCIM): o Knowledge of DCIM tools for monitoring and managing data center resources. o L1 infrastructure Monitoring through OpenText OBM, Sitescope, Orion SolarWinds etc. 5. Cloud Infrastructure Support: o Providing Level 1 support, handling the initial point of contact for end-users seeking technical assistance. o Escalate complex issues to higher level support or specialized teams as necessary. o Monitor cloud environments and services for availability, performance, and security. o Knowledge of JIRA and Confluence. o Basic knowledge on GitHub 6. Security: o Awareness of physical and network security practices. o Understanding of access control systems and security protocols. 7. Batch Monitoring and Reporting: o Knowledge on TWS/DWC Batch Monitoring. o Basic Knowledge on MFT Operations and scheduled reporting. Operational Skills 1. Monitoring and Maintenance: o Experience with ITOM monitoring tools. o Ability to perform routine maintenance and respond to alerts and issues promptly. o Experience in critical situation handling and collaboration. 2. Disaster Recovery: o Basic Knowledge of backup and recovery procedures. o Experience with disaster recovery planning and execution. 3. ITIL Fundamentals: o Incident, Change, Problem, CMDB & Request tickets etc. o Working knowledge of ServiceNow ITSM Tool 4. Documentation: o Strong skills in creating and maintaining technical documentation and standard operating procedures (SOPs). Soft Skills 1. Problem-Solving: o Ability to diagnose and resolve technical issues efficiently. o Analytical thinking to identify and address potential problems. 2. Attention to Detail: o Meticulous in following procedures and ensuring accuracy in tasks. 3. Communication: o Effective verbal and written communication skills to coordinate with team members and other departments. 4. Teamwork: o Ability to work collaboratively in a team environment. o Flexibility to assist with various tasks and projects as needed. 5. Time Management: o Capability to manage multiple tasks and prioritize effectively under pressure. o Comfortable in shift duties (24x7 coverage, 4 shift/ day) Certifications (Optional but Beneficial) 1. CompTIA Network+ 2. CompTIA Server+ 3. Cisco Certified Network Associate (CCNA) 4. AWS Certified Cloud Practitioner Foundational 5. ITIL V4 Foundation 6. Microsoft Certified Systems Associate/Engineer (MCSA/MCS Why Join Us We ve been around since 1851. During our history, we ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work certified and Indias Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard. Does this sound like a great fitApply today!

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1.0 - 2.0 years

3 - 4 Lacs

noida

Work from Office

Project Description: Experience in Service Desk Management and Voice Support with strong communication skills Monitor the events or alerts on monitoring tools, perform initial investigation, and raise with the Support team. Requirements: Excellent customer service skills with a high level of focus on quality Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or in-person. Monitor IT infrastructure and applications using tools like CTLM, Centreon, Zabbix, and ITSM platforms (ServiceNow, SMAX). Handle incidents, alerts, and requests via ticketing tools, providing first-line fixes or escalating to L2/L3 as needed. Log and document incidents, generate reports, and track recurring issues to identify trends and potential problems. Maintain ITIL-compliant procedures and update service documents, SOPs, and KB articles. Develop dashboards for uptime, availability, and utilization metrics for infrastructure and applications. Collaborate with the monitoring team, manage shifts, and provide training and documentation support. Maintain and Update Service Documents and SOP. Responsible for identifying potential problems and/or trends of repetitive Incidents Preferred experience in cloud environments (OCI, Azure) and certifications relevant to IT operations and monitoring. Good knowledge on Service Desk with written and oral communication skills. Proficiency in Operating Systems, Active Directory, VPN, ServiceNow, and ITIL practices. Experience with monitoring tools like Zabbix, SolarWinds, Centreon, CTLM and Nagios. Expertise in Excel reporting, PowerPoint, and SOP documentation Ability to handle incidents, escalate issues, and ensure end-to-end resolution. Total Experience Expected: 01-02 years

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11.0 - 17.0 years

25 - 35 Lacs

pune

Hybrid

Hiring: IT Infrastructure Lead Pune (Financial/Banking Domain) We are hiring an IT Infrastructure Lead for a leading European client setting up their first-ever office in India (Pune) . This is a rare and exciting opportunity to be part of a foundational team and play a key leadership role in building IT operations from the ground up. Location: Pune, India Initial phase: Fully remote (first couple of months) Later: 5 days working from office (Hybrid flexibility possible) Key Requirements : Strong experience in leading IT infrastructure teams Mandatory experience in the financial or banking domain Proven ability to manage operations, strategy, and team leadership Excellent communication and stakeholder management skills About the Role: Be a core part of the India launch team Lead infrastructure strategy and execution for a global financial institution Work closely with international teams and leadership Ideal Candidate: Based in Pune or open to relocating Able to join within a reasonable notice period Looking for a long-term leadership opportunity in a growing setup If you’re an experienced IT Infrastructure professional ready to take on a high-impact leadership role, we’d love to hear from you! Role & responsibilities Preferred candidate profile

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