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5.0 - 10.0 years
5 - 10 Lacs
Pune, Maharashtra, India
On-site
Key Responsibilities: 1. Systems and Infrastructure Management: Design, deploy, and maintain Windows and Linux-based systems in both on-premises and cloud environments. Ensuring the reliability, security, and performance of the systems. Administer core services such as Active Directory, DHCP, DNS, and Group Policy. 2. Cloud Infrastructure: Architect, implement, and manage Azure infrastructure components, including virtual machines, virtual networks, storage accounts, Azure AD(Entra ID), and enterprise app registrations. Manage AWS cloud resources, including EC2 instances, S3 buckets, RDS databases, and IAM roles. 3. Virtualization and Storage Solutions: Utilize VMware and Windows hypervisor technologies to design, deploy, and manage virtualized environments for performance and scalability. Design and maintain enterprise backup and storage solutions, including Rubrik and PureStorage. 4. Automation and Orchestration: Automate infrastructure provisioning, configuration, and deployment using tools like Terraform, Ansible, PowerShell, and Azure Automation. 5. Monitoring and Performance Optimization: Monitor system performance using tools such as DataDog and LogicMonitor. Implement performance tuning measures to enhance infrastructure reliability and efficiency. 6. Security and Compliance: Implement security best practices, access controls, and compliance measures in line with SOC2 and SOX standards. 7. Collaboration and Innovation: Work with cross-functional teams to design scalable, secure, and highly available infrastructure solutions. Share expertise and mentor team members through documentation and training sessions. 8. Disaster Recovery: Develop and maintain backup strategies and disaster recovery plans for critical systems and data. Continuous Learning: Stay current with emerging technologies and industry best practices related to infrastructure engineering, cloud computing, and virtualization. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 5+ years of experience in infrastructure engineering with a focus on Windows and Linux operating systems and cloud platforms (Azure and AWS). Strong proficiency in Windows server administration, Linux system administration, and performance tuning. Hands-on experience with Azure services such as VMs, Azure Networking, Azure Storage, and enterprise app registrations. Familiarity with AWS services and tools, including EC2, S3, RDS, VPC, and CloudFormation. Expertise in VMware vSphere, ESXi, and vCenter. Experience with scripting and automation tools like PowerShell, Python, and Bash. Excellent communication and collaboration skills. Strong problem-solving abilities and adaptability in a fast-paced environment. Certifications (Preferred): Microsoft Certified: Azure Administrator Associate (AZ-104) or equivalent. AWS Certified Solutions Architect - Associate or equivalent. VMware Certified Professional (VCP).
Posted 3 weeks ago
9 - 14 years
40 - 50 Lacs
Bengaluru
Work from Office
Infrastructure Engineer Experience: 8 - 14 Years Employment Type: Full-Time Joining: Immediate Joiner Preferred Work location Bangalore / Hybrid (weekly 3 days work from office in rotational shift) *Need candidates only from Bangalore location only. About the role We are seeking an experienced Infrastructure Engineer to join our team at, a leader in blockchain technology and solutions. The ideal candidate will have a strong background in infrastructure management and a deep understanding of blockchain ecosystems. You will be responsible for designing, implementing, and maintaining the foundational infrastructure that supports our blockchain platforms, ensuring high availability, scalability, and security. Your expertise in AWS cloud technologies and database management, particularly with RDS, PostgreSQL, and Aurora, will be essential to our success. Responsibilities: Design & Deployment: Develop, deploy, and manage the infrastructure for blockchain nodes, databases, and network systems. Automation & Optimization: Automate infrastructure provisioning and maintenance tasks to enhance efficiency and reduce downtime. Optimize performance, reliability, and scalability across our blockchain systems. Monitoring & Troubleshooting: Set up monitoring and alerting systems to proactively manage infrastructure health. Quickly identify, troubleshoot, and resolve issues in production environments. Security Management: Implement robust security protocols, firewalls, and encryption to protect infrastructure and data from breaches and vulnerabilities. should be aware of VPC Virtual private cloud good in this Collaboration: Work closely with development, DevOps, and security teams to ensure seamless integration and support of blockchain applications. Support cross-functional teams in achieving network reliability and efficient resource management. Documentation: Maintain comprehensive documentation of infrastructure configurations, processes, and recovery plans. Continuous Improvement: Research and implement new tools and practices to improve infrastructure resiliency, performance, and cost-efficiency. Stay updated with blockchain infrastructure trends and industry best practices. Incident management: Incident dashboard management. Integrate dashboard using different power tools. Requirements: Educational Background: Bachelors degree in Computer Science, Information Technology, or a related field. Experience: Minimum of 7 years of experience in AWS infrastructure engineering, using terraforms, Terra-grunt, and Atlantis with incident management and resolution using automation (infrastructure as a code) , AWS infrastructure cloud provisioning. Should be aware of VPC Virtual private cloud. Technical Skills: Terraform and Automation AWS Cloud watch Hands-on experience with monitoring tools (e.g., Prometheus, Grafana). DevOps with CI/CD pipelines. Incident management resolution and reporting. Proficiency in cloud platforms (e.g., AWS, GCP, Azure) and container orchestration (e.g., Docker, Kubernetes). Strong knowledge of Linux/Unix system administration. Understanding of networking protocols, VPNs, and firewalls. Participate in on-call rotations to provide 24/7 support for critical systems. Security Knowledge: Strong understanding of security best practices, especially within blockchain environments. Soft Skills: Excellent problem-solving abilities, attention to detail, strong communication skills, and a proactive, team-oriented mindset. Experience working with consensus protocols and node architecture.
Posted 1 month ago
8 - 13 years
40 - 50 Lacs
Bengaluru
Work from Office
Role-Infrastructure Engineer Location-Bangalore Duration-Permanent Exp-8+ years About the role We are seeking an experienced Infrastructure Engineer to join our team at, a leader in blockchain technology and solutions. The ideal candidate will have a strong background in infrastructure management and a deep understanding of blockchain ecosystems. You will be responsible for designing, implementing, and maintaining the foundational infrastructure that supports our blockchain platforms, ensuring high availability, scalability, and security. Your expertise in AWS cloud technologies and database management, particularly with RDS, PostgreSQL, and Aurora, will be essential to our success. Responsibilities: Design & Deployment: Develop, deploy, and manage the infrastructure for blockchain nodes, databases, and network systems. Automation & Optimization: Automate infrastructure provisioning and maintenance tasks to enhance efficiency and reduce downtime. Optimize performance, reliability, and scalability across our blockchain systems. Monitoring & Troubleshooting: Set up monitoring and alerting systems to proactively manage infrastructure health. Quickly identify, troubleshoot, and resolve issues in production environments. Security Management: Implement robust security protocols, firewalls, and encryption to protect infrastructure and data from breaches and vulnerabilities. should be aware of VPC Virtual private cloud good in this Collaboration: Work closely with development, DevOps, and security teams to ensure seamless integration and support of blockchain applications. Support cross-functional teams in achieving network reliability and efficient resource management. Documentation: Maintain comprehensive documentation of infrastructure configurations, processes, and recovery plans. Continuous Improvement: Research and implement new tools and practices to improve infrastructure resiliency, performance, and cost-efficiency. Stay updated with blockchain infrastructure trends and industry best practices. Incident management: Incident dashboard management. Integrate dashboard using different power tools. Requirements: Educational Background: Bachelors degree in computer science, Information Technology, or a related field. Experience: Minimum of 7 years of experience in AWS infrastructure engineering, using terraforms, Terra-grunt, and Atlantis with incident management and resolution using automation (infrastructure as a code) , AWS infrastructure cloud provisioning. Should be aware of VPC Virtual private cloud. Technical Skills: Terraform and Automation AWS Cloud watch Hands-on experience with monitoring tools (e.g., Prometheus, Grafana). DevOps with CI/CD pipelines. Incident management resolution and reporting. Proficiency in cloud platforms (e.g., AWS, GCP, Azure) and container orchestration (e.g., Docker, Kubernetes). Strong knowledge of Linux/Unix system administration. Understanding of networking protocols, VPNs, and firewalls. Participate in on-call rotations to provide 24/7 support for critical systems. Security Knowledge: Strong understanding of security best practices, especially within blockchain environments. Soft Skills: Excellent problem-solving abilities, attention to detail, strong communication skills, and a proactive, team-oriented mindset. Experience working with consensus protocols and node architecture.
Posted 1 month ago
3 - 5 years
8 - 10 Lacs
Pune, Mumbai (All Areas)
Hybrid
Short Description for Internal Candidates The role is responsible for assisting with the management of escalated severity 1 and 2 issues as required. Ensuring audits and compliance requirements are reviewed and complied with Working closely with IT Security team in deploying and updating anti-virus agent infrastructure Regular and ad-hoc reporting of server infrastructure vulnerabilities Ensure all server infrastructure vulnerabilities are remediated in accordance to MUFG policies. The role will form part of and collaboratively contribute to the team that is responsible for ensuring all server infrastructures complies with MUFG security policies. Description for Internal Candidates Overview The role is responsible for assisting with the management of escalated severity 1 and 2 issues as required. Ensuring audits and compliance requirements are reviewed and complied with Working closely with IT Security team in deploying and updating anti-virus agent infrastructure Regular and ad-hoc reporting of server infrastructure vulnerabilities Ensure all server infrastructure vulnerabilities are remediated in accordance to MUFG policies The role will form part of and collaboratively contribute to the team that is responsible for ensuring all server infrastructures complies with MUFG security policies Key Accountabilities and Main Responsibilities Strategic Focus Compliance with MUFG security policies in regards to all server infrastructures Monitoring of server infrastructure vulnerabilities through regular and ad-hoc reporting Operational Management Available to consistently work outside of normal business hours including weekends to remediate vulnerabilities across the server fleet Supporting the escalation of severity 1 and 2 issues Governance & Risk Ensure adherence to legal and regulatory requirements Support MUFG assurance programs that deliver effective risk management and compliance practices Experience & Personal Attributes Degree-educated or relevant professional qualifications are desirable but not essential 3+ Years of experience in IT with at least 2 years on a server operational capacity Advanced understanding and skills of virtualisation technologies Significant experience displaying an excellent understanding of physical and virtualised server management products Strong understanding of technical issue resolution across multiple OS platforms and core infrastructure technologies A track record in and/or proven ability to manage time, prioritise work, and multi-task workloads A track record in and/or proven ability in understanding of basic network concepts for problem resolution. Personal commitment to and visible role modelling of the organisation's behaviours and values A problem solving mindset, with in depth knowledge of IT Infrastructure technology of multiple operating system platforms and configurations Must have an understanding of Windows Updates including deployment, supporting tools and troubleshooting Ability to achieve targets and deadlines with minimal supervision Experience with virtualisation management tools such as VMware and Azure. Excellent understanding of virtualisation operational components and management of operating systems in virtual environments Excellent understanding of core Microsoft infrastructure technologies including Active Directory, basic networking etc. Understanding of UNIX operating systems (Ubuntu, Oracle, Red Hat, CentOS) general administration, update processes and trouble shooting Highly Regarded: Operational knowledge of HCL BigFix patching management tool including relevance language Advanced skills in Unix platforms including Ubuntu, Oracle, Red Hat and CentOS Advanced skills in Azure or VMware virtualisation management tools Experience with CrowdStrike management portal, sensor deployment and reporting Experience with vulnerability remediation for Windows or Unix platforms Experience with Tenable.IO Nessus configuration and reporting Ability to automate processes through scripting including PowerShell, BASH, dos batch, etc.
Posted 1 month ago
4 - 9 years
5 - 8 Lacs
Hyderabad
Remote
Position Summary: The Technical Support Analyst at HCM has a vital role in managing and maintaining the companys IT infrastructure to support seamless operations and ensure system integrity. This position requires a deep understanding of IT systems, including Salesforce administration, SaaS platform management, and hands-on experience with IT hardware and data management. The ideal candidate will address daily IT tasks, resolve technical issues, and ensure that the IT infrastructure aligns with the strategic needs of the business. Key Responsibilities and Essential Duties: IT System Management: • SaaS Platform Oversight: Manage and optimize usage of SaaS platforms such as Salesforce, ensuring administration of SaaS applications meet departmental needs. • Hardware Support: Address hardware issues, manage setups, and perform regular system upgrades and maintenance. • Software Installation and Management: Oversee the installation, configuration, and updating of software applications, ensuring tools are available and functional for all users. Network and Security Management: • Network Support: Support staff on local area networking (LAN) issues, including VPN configurations, client specific connections and internet connectivity troubleshooting. • Security Protocols: Manage antivirus software, and monitor system security to prevent, detect, and resolve security threats. Technical Support and Troubleshooting: • Help Desk Operations: Manage the IT help desk within Atera, respond to tickets, and resolve issues related to software, hardware, and network. • User Support and Training: Provide support and guidance to users on core business applications, including troubleshooting and preventive maintenance, and onboarding new employees. • Support Opportunities: Collaborate with IT personnel to identify and support opportunities for process improvement. Project and Vendor Management: • Vendor Relations: Liaise with IT vendors and service providers to ensure adequate support and service level agreements. • Project Coordination: Lead IT projects, including system implementations and upgrades, coordinating with internal and external stakeholders to meet project timelines and objectives. Key Competencies: • Technical Proficiency: Strong understanding of IT systems, network management, and data security. • Problem-Solving: Ability to quickly diagnose and resolve technical issues. • Communication: Excellent verbal and written communication skills, capable of explaining technical details to non-technical staff. • Project Management: Skilled in managing IT projects with a focus on delivery, documentation, and detail. Key Skills: • IT Infrastructure Management • Data Security and Network Administration • Troubleshooting and Technical Support • Vendor and Project Management Required Expertise: • Proven experience in managing IT infrastructure within a healthcare setting is preferred. • Demonstrable skills in managing SaaS platforms, particularly Salesforce. • Strong background in IT support, hardware troubleshooting, and network security. • Proficient in systems diagnostics and troubleshooting hardware-related issues. Job Qualifications, Skills, Abilities Requirements: • Bachelor’s degree in Information Technology, Computer Science, or a related field. • Minimum of 3 years of experience in IT administration, with a focus on application management and user support. • Certifications in network security, systems administration, or related fields are highly desirable. Work Environment: • This role may require occasional travel to different company locations and the flexibility to handle urgent IT issues outside of standard business hours. Remote work options are available based on company policy and project needs. Physical Demands: • The position is mostly office-based but involves occasional physical activities like managing IT hardware setups and minor repairs. Top 5 skills and competencies that are crucial for success in this role: 1. Technical Proficiency: o Skill Details: This role must have a strong understanding of IT infrastructure, including hardware, software, and networks. This includes the ability to troubleshoot and resolve issues with these systems, ensuring they operate efficiently and effectively. 2. Problem-Solving Skills: o Skill Details: This role requires excellent analytical and problem-solving skills to diagnose and resolve IT issues quickly. Identification of root cause and documenting a sustainable solution within our wiki is paramount to scalable issue resolution. 3. Project Management: o Skill Details: The ability to manage projects is crucial, especially when implementing applications or upgrades. This includes planning, executing, and monitoring projects, ensuring they are completed in alignment with established timelines in Smartsheet. 4. Communication and Interpersonal Skills: o Skill Details: Effective communication is vital for this role, interactions with non technical staff, providing support, and explaining concepts in an understandable manner. They also need to collaborate cross functionally and with external vendors. 5. Security and Compliance Knowledge: o Skill Details: With the increasing importance of data security, especially with patient health information, this role needs a thorough understanding of security protocols and compliance regulations. This includes managing firewalls, antivirus software, and other security measures to protect the company’s data and systems. These skills and competencies ensure the Technical Support Analyst can manage the company's IT infrastructure effectively, support business operations, and protect sensitive information, aligning with the strategic goals of Healthcare Chaos Management. Scorecard Metrics: Technical Support Analyst 1. System Uptime and Reliability • Metric: Percentage of system uptime vs. downtime. • Goal: Achieve and maintain system uptime of 99.97% or higher. 2. Response and Resolution Time • Metric: Average time to respond to and resolve IT tickets. • Goal: Reduce response time to under 1 hour and resolution time to under 4 hours for critical issues. 3. User Satisfaction • Metric: User satisfaction ratings collected through surveys following issue resolution. • Goal: Maintain a user satisfaction rating of 90% or higher. 4. IT Security Monitoring • Metric: Number of security incidents and compliance breaches. • Goal: Achieve zero compliance breaches and reduce security incidents by 10% year-over year. 5. Project Implementation Efficiency • Metric: On-time and on-budget completion of IT projects. • Goal: Complete 90% of IT projects on time and within budget. 7. Hardware and Software Inventory Management • Metric: Accuracy of IT inventory records and timeliness of updates. • Goal: Maintain 100% accuracy in IT inventory records with monthly updates. 8. Cost Efficiency • Metric: IT department costs vs. budget. • Goal: Keep IT operational costs within 95% of the budgeted amount. 9. Backup and Disaster Recovery • Metric: Effectiveness of backup and disaster recovery processes. • Goal: Successfully test and verify backup and disaster recovery processes bi-annually. 10. Vendor Management • Metric: Vendor performance ratings based on service level agreements (SLAs). • Goal: 95% vendor SLA fulfillment rate. Role & responsibilities Preferred candidate profile Perks and benefits
Posted 3 months ago
3 - 8 years
0 - 3 Lacs
Udaipur
Work from Office
Technical Skills: Lead implementation and migration projects across various platforms and technologies. Deploy and configure Microsoft Server Technologies (including Server 2016, 2019, 2022). Setup, manage and optimise VMWare ESXi and Hyper-V environments. Configure and Administer MS 365 Platforms , including SharePoint , OneDrive , and MS Teams . Lead and carry out migration projects including email, Data and Microsoft Servers Migrations Carry out P2V and V2V MS Server Migration. Implement Veeam Backup & Replication Technologies for data protection. Configure and maintain Network Firewalls , including Fortigate , Draytek , and Unifi Ubiquiti . Role & responsibilities Strong technical expertise in setting up and migrating Microsoft technologies and cloud platforms. Hands-on experience with VMWare ESXi, Hyper-V, and Network Firewall solutions and MS36 suite Solid understanding of backup technologies, specifically Veeam. Strong problem-solving skills and attention to detail. Excellent communication skills and the ability to work well within a team. Ability to manage multiple projects simultaneously while meeting deadlines. Proven experience in delivering IT implementation and migration projects. Desirable Skills: Certifications in relevant technologies (Microsoft, VMWare, Veeam, etc.). Knowledge of ITIL or other project management methodologies. Experience with cloud-based migrations and infrastructure setup. Required candidate profile: Qualifiation : MCA/ B.Tech/ B.E/BCA Job Nature: Full Time Ready to relocate to Udaipur Benefits: Leave encashment Day Shift with a flexible schedule Onsite work opportunity at the UK office Willingness to Travel: 25% (Preferred)
Posted 3 months ago
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