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Head of (Software) Engineering

Caterpillar Inc.

12.0 - 16.0 years

Chennai, All india

On-site

Role Overview: As a Manager Software Engineering at Caterpillar Inc., you will play a crucial role in leading a team focused on Operations to deliver top-notch service quality and metrics for Cat Digital data Platform and applications. Your work will involve process, technology, and results orientation to ensure operational excellence and continuous improvement. Key Responsibilities: - Lead Tier-2 and Tier-2.5 teams across platform and application support, ensuring timely resolution of day-to-day operational issues. - Drive operational excellence by streamlining support processes and mentoring the team for high service levels. - Maintain ownership of Tier-2 scope of work and align with ITSM ...

Posted 1 week ago

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