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Infosys Limited
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Infrastructure Analyst

Infrastructure Analyst

Infosys Limited

0 years

0 Lacs

bengaluru karnataka india

Posted:1 day ago| Platform: Foundit logo

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Skills Required

mobility - middleware - all mobility - middleware technology infrastructure-contact center telephony server-virtualization

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities :

Key Responsibilities: . DMND Lifecycle Management: . Oversee technical integration/migration projects for Telephony Scope (Webex Calling & RingCentral) throughout the entire DMND lifecycle. . Gather client requirements. . Qualify client needs. . Evaluate and prepare technical and commercial proposals in conjunction with the Solution Expert. . Submit project quotes to the client. . Construct project plans with all stakeholders. . Place orders with various suppliers. . Follow up on actions with project contributors. . Provide client reporting. . Monitor project budget. . Implement the technical solution with the Managed Service Provider (MSP). . Ensure handover to MSP support teams.

Technical and Professional Requirements:

Required Skills & Qualifications: . Proven experience in demand management or project coordination within Telephony domains (specifically Webex Calling and/or RingCentral). . Excellent communication and stakeholder management abilities, both internal and external. . Strong organizational and prioritization skills. . Proficiency in tracking and reporting on multiple concurrent demands. . Ability to work effectively in cross-functional and geographically distributed teams. . Familiarity with project management methodologies and tools.

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Infrastructure Analyst