infra-admin

Key Responsibilities:

• Support Desktop Laptop OS
• Windows Mac installation configuration troubleshooting
• Microsoft patches AV and desktop application support
• Troubleshoot Desktop Laptop OS Configuring of Driver Devices
• Install troubleshoot standard software
• Email Application Support
• Basic LAN
• IP address allocation conflicts able to differentiate the required network from others
• Wireless LAN troubleshooting
• Perform Install Move Add or Change IMAC at the workstation level
• AD domain
• Resolve Printer installation and sharing related issues Network Local Printer
• Scanner relates issues troubleshooting
• In case of hardware problems escalate to hardware vendors
• Remote Support Desktop and Remote Assistance

Technical Requirements:

• 5 years of experience in Desktop support
• Strong Experience in windows 10 and 11 support
• Able to manage a team of 10 20 members
• Mandatory to work 24X7 shifts
• Experience with scripting automation using Vbscript powershell or other scripting languages with three years experience using PowerShell to automate task would be an added advantage

Preferred Skills:

Technology->Infrastructure-Storage-Administration->Permanent Storage,Technology->Server-OperatingSystemAdministration->Windows Server Admin,Technology->Server-Virtualization->Vmware-vSphere,Technology->EUC->EUC-Others,Technology->EUC-AppCompatibility->Citrix AppDNA,Technology->EUC-VDI->Citrix XenDesktop,Technology->Storage Administration->EMC,Technology->Backup Administration->Backup Technologies,Technology->Backup Administration->Dell Netvault,Technology->SAP Technical->SAP Basis,Technology->Mobility - Middleware->Mobility - Middleware - ALL,Technology->Middleware Administration->Middleware Administration-Others,Technology->Infrastructure-Server Administration->Linux Admin,Technology->Infrastructure-Server Administration->Active Directory,Technology->Server-Virtualization->Vmware-ESX->Vmware,Technology->Infrastructure- Administration, Monitoring->Remedy-Design and Remedy-Administration->Service Now,Technology->SAP Technical->SAP HANA