3668 Information Technology Jobs - Page 48

Role & responsibilities Job Vacancy: Urgent Requirement for Computer Teacher/AI-Secondary Teacher @ Vibgyor School Magarpatta Conduct and organize the learning process/session in classroom. Gear the process of teaching to the needs of all students with a concern for their interests, handicaps, special talents, individual styles and pace of learning. Treat children with dignity and respect. Be approachable to students and parents Promote maximum student participation and assist students in analyzing and improving methods and habits of study. Monitor students progress constantly and adjust the pace of work accordingly. Ensure that all children pay attention to the Lesson plan delivered. Enforce regulations concerning the students conduct and discipline and maintain appropriate standards for student behavior in the classroom and in the school premises. Enhance and implement teaching methodologies such as hands on learning activities, games, classroom discussions, documentaries, movies and mind maps . Be responsible for the emotional and physical well being of every child. Preferred candidate profile Experience: 3-10 Years Location:Magarpatta

If Your Interested then mail us your resume on anujab@itm.edu or on you can call me on 8657547930 Organization: ITM Group of Institution(www.itm.edu) Company Location: Navi Mumbai Desired Candidate Profile: Minimum 1-3 years of experience as an Instructor or Trainer From Reputed Industries/Institutes Demonstrated ability to teach and mentor students at the university level Familiarity with current technologies and industry trends Ability to work independently and as part of a team Experience working with diverse student populations Job description: Deliver engaging and informative lectures in the field of Computer Science Engineering Should be Good with problem-solving skills. Full Stack Web Developer Must have knowledge of Frontend and Backend. Should have excellent exposure to both practical aspects of the topic. Open to learning and teaching new concepts and technologies. Must be able to handle the batch as per the timeline. Maintain active engagement with the IT industry through professional development activities and partnerships Contribute to the development of new programs and initiatives in the field of Information Technology

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills : Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Explore outside market opportunities in application, database and infrastructure related projects from new clients and meet management expectations Explore outside market opportunities with existing clients to increase revenue Required Candidate profile Provide quick response to client's query related to project assignment, project timelines, administrative work and any project related tasks Prepare, review n ensure adherence to Fu policies and SOPs

SUMMARY Our client is IT MNC part of one of the major insurance groups based out of Germany and Europe. The Group is represented in around 30 countries worldwide, with Over 40,000 people worldwide, focusing mainly on Europe and Asia. Our client offers a comprehensive range of insurances, pensions, investments and services by focusing on all cutting edge technologies majorly on Could, Digital, Robotics Automation, IoT, Voice Recognition, Big Data science, advanced mobile solutions and much more to accommodate the customers future needs around the globe thru supporting millions of internal and external customers with state of-the-art IT solutions to everyday problems & dedicated to bringing digital innovations to every aspect of the landscape of insurance. Job Location: Hiranandani Gardens, Powai, Mumbai Mode: Work from Office Requirements Roles & Responsibilities: Define project scope, objectives, and deliverables in collaboration with stakeholders. Develop comprehensive project plans, including timelines, budgets, and resource allocation. Manage and coordinate project teams, including security engineers, analysts, and other technical resources. Track project progress, identify and manage risks and issues, and implement effective mitigation strategies. Ensure adherence to project management methodologies and best practices. Stay up-to-date with the latest cyber security trends and technologies. Skill & Competencies: Strong track record of delivering IT projects in a large, complex environment. (7 years), especially experience in the implementation of financial and regulatory requirements in the CFO context in Group-wide systems and their integration Proven 5+ years experience as a PM Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience (typically 5+ years) managing IT projects, with a significant focus on cyber security initiatives.

Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Design and present solution concepts, create user stories, and collaborate with engineering to plan and deliver solutions in regular sprint-based release cycles.Collaborate with business users, sales, and customer representatives to capture feature requirements, use cases, and test scenarios.Work with the UX team to develop intuitive front-facing applications. Prioritize and refine the feature backlog and adapt release plans to changing business and strategic decisions. Roll out features with zero regression impact or with minimal change management or impact on consuming applications. Coordinate dependencies with the broader team to align scope definitions and timeline expectations. Identify and overcome barriers to execution by mitigating risks, triaging defects, and anticipating conflicts. Support feature adoption through comprehensive documentation and walkthroughs. Qualifications Bachelor’s degree in technical fields such as Information Technology, Computer Science, etc. 4+ years of experience working as a Product Manager in the B2B software space.Proven expertise in working on complex problems and driving impact. Previous work on AI products will be a major plus Experience in Data Analytics Ability to collaborate with product, engineering, design, QA, and customer- facing teams within your assigned module and across modules. Experience in agile software development and with collaboration tools such as Jira and Confluence. Understanding of enterprise customer needs, preferably in the procurement and supply-chain industry. Experience in interacting with business stakeholders, especially who operate in a non-technical role, to capture business and customer requirements.Understanding of how to build a low-code/no-code solution or hands-on experience in this area. Comfortable working with third-party applications involving API handshakes and integrations.Excellent writing and speaking skills for interacting with global customers.

Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Design and present solution concepts, create user stories, and collaborate with engineering to plan and deliver solutions in regular sprint-based release cycles.Collaborate with business users, sales, and customer representatives to capture feature requirements, use cases, and test scenarios.Work with the UX team to develop intuitive front-facing applications. Prioritize and refine the feature backlog and adapt release plans to changing business and strategic decisions. Roll out features with zero regression impact or with minimal change management or impact on consuming applications. Coordinate dependencies with the broader team to align scope definitions and timeline expectations. Identify and overcome barriers to execution by mitigating risks, triaging defects, and anticipating conflicts. Support feature adoption through comprehensive documentation and walkthroughs. Qualifications Bachelor’s degree in technical fields such as Information Technology, Computer Science, etc. 4+ years of experience working as a Product Manager in the B2B software space.Proven expertise in working on complex problems and driving impact. Previous work on AI products will be a major plus Ability to collaborate with product, engineering, design, QA, and customer- facing teams within your assigned module and across modules. Experience in agile software development and with collaboration tools such as Jira and Confluence. Understanding of enterprise customer needs, preferably in the procurement and supply-chain industry. Experience in interacting with business stakeholders, especially who operate in a non-technical role, to capture business and customer requirements.Understanding of how to build a low-code/no-code solution or hands-on experience in this area. Comfortable working with third-party applications involving API handshakes and integrations.Excellent writing and speaking skills for interacting with global customers.

This is a position based in Bangalore, India. The duration of the internship program will be 1 year. The Calix intern programs provides the opportunity to learn business skills, gain exposure to communications platforms, and contribute to a growing company. The Quality Analyst role is a hands-on exposure to the processes, measures and tools used to develop 24x7 uninterrupted communications, cloud, and software platforms. Similar positions or industry roles include Quality Engineering, Business Intelligence or Data Analyst. Success is defined by linking internal process measures to Quality initiatives that improve the customer experience. You will be challenged to excite Calix Leaders with data, information, and predictive insights. Responsibilities and Duties: Mentored by our experienced senior engineers, your work will contribute to our Quality Management System. Perform Excel and Power BI data analysis and draw conclusions or come up with recommendations on the next course of action(s) based on results of analysis. Participate or support audits to ensure that they are effective in meeting their intended purpose. Track, update and distribute Business/Performance/KPI dashboards/reports on a timely basis. Participate in the review and selection of critical early measures of hardware, software, or Cloud quality. Help identify, document and track inefficiencies and non-value-added steps in current processes and status of actions taken to eliminate them. Recommend and validate alternate solutions when it comes to data collection, analysis and reporting tools and processes. Assist in identifying and documenting Risks and Opportunities in QMS processes and tools and recommend preliminary order of priority based on business or operational impact. Assist in administrative tasks during meetings like preparing presentation decks, documenting highlights, action items and distributing meeting minutes. Qualifications: Proficient in Microsoft Office Suite. Statistical analysis tools are a plus. Have knowledge of Networking, WiFi, Cloud, and programming skills Show innovation through unique ideas and propose them to the team. Strong verbal and written communication skills Strong analytical skills with the ability to properly present data/results to the appropriate target audience Motivated, risk averse attitude, detail-oriented, critical thinker with analytical problem-solving skills. Bachelors or Masters in Computer Science / Information Technology / Electronics & Communication / Electrical & Electronics. Location: Bangalore, India

We are looking for an experienced Senior ABAP Developer to join our growing CPIT Private Cloud Delivery Organization. As a developer, you will be responsible for end-to-end feature development from requirements, design and implementation across global deployments at scale. The ideal candidate must also possess a strong delivery ethos coupled with a willingness to engage deeply and creatively to solve. The ideal candidate will have at least 8 years of development experience. As part of the job, you will get an opportunity to work with all different functions of Architects, DevOps, QA and Development. Your tasks shall include: Lead development activities by crafting high-quality, clean, scalable and reusable code by championing best practices in software engineering architecture and processes. Take part in SAFe ceremonies such as Daily Stand-Ups, Iteration Planning, Reviews and Retrospectives. While you will have your own development tasks to work on, we are also a team with a strong focus on alignments and exchanging development approaches with other team members, our team architect and product owner. What you bring bachelors degree in Computer Science, Engineering, or a related field. Proficiency in ABAP programming language, 8+ years in experience. Strong hands-on experience in OO ABAP. Prior hands-on experience in CDS views, RAP Development & UI5. Hands on experience in building interfaces based on REST API. Strong debugging & troubleshooting skills in ABAP & Ui5. Knowledge in BOPF or FPM Development is a plus. Experience in working in an agile environment according to SAFe methodology Experience /Knowledge in the full life cycle of software development, from design and implementation to testing and deployment and knowledge of agile software development processes Strong problem-solving and analytical skills and attention to detail. Strong communication and collaboration skills, ability to work in global and cross-cultural teams. Showcasing programming skills and problem-solving abilities through personal or academic projects is highly valued. Structured and goal-oriented approach to work. Fluency in English is a must for this role.

We are seeking a Senior Oracle ERP Report Developer to design, develop, and maintain reporting solutions within Oracle Cloud ERP. This role requires deep technical expertise in Oracle reporting tools (BI Publisher, OTBI, BICC), along with a solid understanding of finance and HCM business functions. The ideal candidate will partner with business and IT teams to deliver accurate, scalable, and insightful reporting solutions and provide end-user support and training ESSENTIAL FUNCTIONS: Develop reports using Oracle ERP Cloud tools including BI Publisher, OTBI, and BICC. Translate business requirements into scalable, maintainable technical solutions. Create and manage technical documentation including design specs and data mappings. Analyze business needs and translate them into data-driven insights. Validate and ensure data accuracy, completeness, and integrity in reports. Develop ad-hoc reports and schedule data extracts for multiple business units. Engage with Finance, HCM, PPM, and IT stakeholders to gather and clarify reporting needs. Collaborate with technical and functional teams to implement the best practices. Troubleshoot and resolve issues related to report performance and data discrepancies. Provide knowledge transfer and guidance to junior developers and power users. Conduct training sessions on report usage and best practices. REPORTING RELATIONSHIPS: Will report to Team Lead, IT-BI QUALIFICATIONS: Bachelors degree in computer science, Cybersecurity, Information Technology, or a related field. 3 t0 5 years of hands-on experience with Oracle ERP Cloud and reporting tools (BI Publisher, OTBI, BICC). Strong SQL and PL/SQL scripting skills. Experience with Oracle Cloud data models and subject areas. Ability to optimize report performance and manage large datasets. Familiarity with Oracle Financials (GL, AR, AP), HCM, and PPM modules. Understanding of ERP business processes and data structures. Strong problem-solving and analytical abilities. Effective verbal and written communication. Ability to work independently and manage multiple tasks. Collaboration : Works cross-functionally with Finance, HCM, IT, and Application teams to gather requirements and deliver scalable reporting solutions. Aligns reporting outputs with stakeholder needs. Communication : Translates reporting logic and data models into business-friendly language. Communicates technical limitations and solutions clearly to non-technical stakeholders. Accountability : Takes ownership of the full report development lifecycle \u2014 from requirement analysis to deployment and post-release support. Ensures data integrity and on-time delivery. Analytical Thinking : Breaks down complex data requirements into structured, optimized report logic. Diagnoses data issues, mismatches, and performance bottlenecks effectively. Receptiveness to Feedback : Incorporates user and stakeholder feedback into report improvements. Participates in peer reviews and adheres to coding/reporting standards. Continuous Learning: Keeps up with Oracle Cloud ERP updates and new features in BI Publisher, OTBI, and BICC. Evaluates new reporting capabilities and contributes to knowledge sharing within the team.

Create and maintain optimal data pipeline architecture. Identify, design, and implement internal process improvements, automating manual processes, optimizing data delivery, re-designing infrastructure for scalability. Design, develop and deploy high volume ETL pipelines to manage complex and near-real time data collection. Develop and optimize SQL queries and stored procedures to meet business requirements. Design, implement, and maintain REST APIs for data interaction between systems. Ensure performance, security, and availability of databases. Handle common database procedures such as upgrade, backup, recovery, migration, etc Collaborate with other team members and stakeholders. Prepare documentations and specifications. What you'll bring: bachelors degree in computer science, Information Technology, or related field 1+ years of experience SQL, TSQL, Azure Data Factory or Synapse or relevant ETL technology. Prepare documentations and specifications. Strong analytical skills (impact/risk analysis, root cause analysis, etc) Proven ability to work in a team environment, creating partnerships across multiple levels. Demonstrated drive for results, with appropriate attention to detail and commitment. Hands-on experience with Azure SQL Database

This role is part of Alcons Information Technology function, a team that delivers cutting-edge technology solutions to Alcon associates and customers to help our people and the world see brilliantly. The Principal I, IT Business Systems Analysis (Science/Tech/Engineering Path), is primarily responsible for leading the design and implementation of complex business systems, working with cross-functional teams to ensure technical solutions align with strategic business goals. Specifics include: Lead the design and implementation of large-scale IT systems that meet business objectives and are scalable for growth Act as the primary point of contact for business and IT teams, ensuring effective communication and alignment Provide technical leadership and guidance to analysts and other project team members Ensure solutions are scalable, efficient, and align with long-term business strategies Evaluate emerging technologies and recommend improvements to existing systems Lead high-impact IT systems analysis projects with significant business implications Make high-level decisions related to IT system design and architecture, ensuring systems are designed to meet future business needs Provide input on business strategy and align IT solutions with business goals All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations . Key Responsibilities: We are seeking a highly skilled and motivated IT Business Analyst (IT BA) to lead our Product Oriented Delivery (PoD) team. The IT BA will be accountable for major deliverables including ML Data model, Visualization, Migration of solution to production, pilot learnings, and market archetype setup. While not a people leader role the , ideal candidate must demonstrate strong traditional leadership skills along with traversal leadership and leadership through influence. The IT BA will need to challenge and refine concepts with the product owner, and collaborate with multiple stakeholders. Lead the POD team and be accountable for major deliverables such as ML Data model, Visualization, Migration of solution to production, pilot learnings, and market archetype setup. Demonstrate leadership skills to lead the team and be able to challenge and fine-tune the concept together with the product owner. Bridge the gap between business needs and technical solutions. Gather and document requirements (write user stories) , analyze data, and collaborate with stakeholders to ensure the AI/ML models align with business objectives., demonstrate strong business acumen, and decompose user stories to determine where solutions should reside. Collaborate with multiple stakeholders , including POD engineers, other BAs, Product Owners, Scrum Masters, Tower leads, Solution Architect, and Technical Architect. Stay involved from user story creation through development and release , ensuring that the final product meets business needs. Key Requirements/Minimum Qualifications: Education: bachelors degree or equivalent years of applicable experience. Experience: 10+ years of applicable experience. Excellent analytical skills to understand, structure and describe business requirements to the development team. Strong communication skills with a proven ability to understand key concepts and communicate effectively with technical staff, business stakeholders and senior management. Experience in Agile projects involving multiple countries and business stakeholders. Working understanding of the Salesforce.com platform and tools, and Data Lakes. IT Tools: Jira, Confluence, MS Excel & PowerPoint proficient Experience in AI, especially machine learning AWS and/or Salesforce.com certifications Experience in the medical device or pharmaceutical industry. Fluency in both Waterfall and Agile approaches and methodologies, particularly SCRUM. Experience of working on global IT projects involving multiple service delivery teams and external vendors. Experience of working with global business stakeholders. Technical background, ideally in Salesforce.com, AWS or other cloud CRM or data platform. Strong coordination and communication skills. Basic SQL (required)

We're seeking a Project Leader, who is a self-starter , and brings a unique mix of data engineering expertise and analytical problem-solving ability to play a key role in the delivery of cutting-edge analytical solutions at BCN Labs. This role sits at the intersection of robust data platform engineering, software development and client-oriented delivery, requiring both hands-on implementation skills and the knack for strategic thinking to solve real world business problems. As a PL, you will drive the end-to-end data pipeline lifecycle - from designing robust architectures to deploying production-grade analytical solutions. you'll also work closely with analysts, data scientists and business stakeholders to frame problems, validate solutions, and lead teams in client delivery. A PL will be responsible to: Architect and Deliver Scalable Data Pipelines : Build, optimize, and maintain batch and streaming pipelines using modern data engineering tools and frameworks (eg, PySpark, Airflow, Snowflake etc). End-to-End Project Leadership: Own the full delivery cycle from data ingestion and transformation to application deployment and monitoring in the cloud. Analytical Framing : Work with project teams to understand business needs and help shape technical solutions that are analytically sound and measurable in terms of business value. Mentorship and Team Leadership : Lead a team of engineers and analysts, providing technical guidance, code reviews, and project oversight to ensure quality and impact. Help build the next layer of people with full-stack capabilities at BCN Labs. Hands-on Development : Write and review clean, modular, production-ready code. Ensure scalability, reusability, and maintainability of solutions. Client & Stakeholder Engagement : Communicate complex technical concepts and insights clearly and persuasively to non-technical audiences, both internally and externally. Data Infrastructure Innovation: Contribute to internal tooling, frameworks, and automation efforts to accelerate the Labs data engineering capabilities. Collaborate on Analytical Solutions : Work with data scientists by enabling high-performance, we'll-governed data environments and workflows. Education & Experience: bachelors or masters degree in Computer Science, Information Technology, Engineering, or a related field. 5+ years (Masters + 3+ years) of proven experience in data engineering, software development, and building scalable data pipelines in a production environment. Demonstrated expertise in driving end-to-end analytical solution delivery from data ingestion and transformation to cloud deployment and performance optimization. You will fit into our team-oriented structure with a college/hostel-style way of working, having the comfort of reaching out to anyone for support that can enable our clients better Core Technical Skills: Expertise in Python with solid experience in writing efficient, maintainable, and testable code for data pipelines and services. Strong skills in SQL (and NoSQL DB) for data transformation, analysis, and performance tuning. Proficiency with HTML, CSS, JavaScript, AJAX to build data-driven UIs or Web Apps. Experience in developing, integrating and consuming RESTful APIs and working with microservices architecture. Frameworks & Platforms: Hands-on experience with Python-based frameworks like FastAPI, Django and/or Streamlit for building data apps or APIs. Solid frontend development skills, with experience using modern JavaScript frameworks such as React and/or Vue.js to build interactive, data-driven UIs and Web Apps. Familiarity with Docker, Git, CI/CD pipelines, and modern software delivery practices. Experience deploying and managing data solutions on AWS or Azure (eg, Lambda, EC2, S3, Data Factory). Strong preference for candidates with real-world experience in Apache Airflow, PySpark, and Snowflake. Knowledge of container orchestration (Eg: Kubernetes) is a plus

Proficiency in WebSphere Application Server (WAS) & IBM CPQ Sterling management and troubleshooting over UNIX servers. Monitoring and incident response Automation of operational tasks Capacity planning and performance optimization Service-level objectives (SLOs) and error budgets management Continuous improvement of systems and processes Collaboration : Working closely with development and operations teams. Problem-solving : Addressing complex challenges in system design, reliability, and performance. Efficiency : Focusing on automation and optimization to reduce manual workload. If this sounds like you, then you may be a great fit for Pitney Bowes. Desired Profile : WebSphere Application Server (WAS) & IBM CPQ Sterling Admin - Intern Education : UG - Any Graduate - Any Specialization. Excellent interpersonal written and verbal skills in English. Self-motivated and directed with the ability to effectively prioritize and execute tasks in a timely manner. Eager to learn and contribute to a dynamic team. The Job Work within a corporate information technology operations organization Middleware (WebSphere) & IBM CPQ administrator maintaining and updating the environment as per standards. Administering the environment to meet the day-to-day demand in an efficient cost-effective manner. Support projects as required to meet IT objectives while managing available time based on priorities. Provide reports and metrics as needed to support operations requirements analysis and growth planning. Responsibilities: Assist in WebSphere Application Servers (WAS) & CPQ Sterling maintenance tasks, including upgrades, Fix Pack installation, backups, restores, and performance tuning. Monitor system performance and identify potential bottlenecks. Assist in the deployment and configuration of WAS and server infrastructure. Contribute to the automation of regular support tasks using scripting languages. Participate troubleshooting and resolving WAS & CPQ related issues. Document Infra configurations and admin procedures. Assist in the implementation of security best practices for WAS/IHS/CPQ & other support tools. Learn and apply cloud computing concepts (eg, AWS, Azure, GCP) if applicable. Contribute to the design and implementation of different Middleware components. Required Skills: Able to understand the existing complex WebSphere landscape and suggest enhancements and simplifications Basic understanding of Middleware Application Servers (WAS) & concepts (eg, 3-tier architecture). Experience working on LINUX / AIX / WINDOWS operating systems. Middleware Infra component minoring, patching and trouble shooting. Basic scripting skills (eg, Ansible, Python, PowerShell). Understanding of networking concepts. Strong problem-solving and analytical skills. Excellent communication and teamwork skills. Ability to learn quickly and adapt to new technologies. Understanding of CI/CD pipeline (ie Git, Jenkins etc.) for automation. Working knowledge on monitoring tools such as Grafana, AppDynamics, Splunk, Dynatrace, LogicMonitor etc. Learning Opportunities: Gain hands-on experience in WAS & CPQ Sterling administration and systems engineering. Learn best practices for middleware Application server design, implementation, and maintenance. Develop skills in system monitoring, troubleshooting, and performance tuning. Gain experience with industry-standard database and systems engineering tools. Learn about cloud computing and its application in database and systems engineering. Improve your scripting and automation skills. Exposure to DevOps practices. Opportunity to work with real world data. Good to have: Experience with cloud services (AWS, Microsoft Azure) a plus Automation and Scripting experience. Bash, PowerShell etc. Familiarity with containers and orchestration. Docker, Kubernetes, and AWS ECS/EKS etc. Shifts Rotational: Weekend Oncall Support Public Holidays - Oncall Support We will: Provide the will: opportunity to grow and develop your career Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits globally ( P B Live we'll ) Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.

An candidate will be a self-starter who is passionate about discovering and solving complicated problems, learning complex systems, working with numbers, and organizing and communicating data and reports. You will be detail-oriented and organized, capable of handling multiple projects at once, and capable of dealing with ambiguity and rapidly changing priorities. You will have expertise in process optimizations and systems thinking and will be required to engage directly with multiple internal teams to drive business projects/automation for the RBS team. Candidates must be successful both as individual contributors and in a team environment, and must be customer-centric. Our environment is fast-paced and requires someone who is flexible, detail-oriented, and comfortable working in a deadline-driven work environment. Responsibilities Include Works across team(s) and Ops organization at country, regional and/or cross regional level to drive improvements and enables to implement solutions for customer, cost savings in process workflow, systems configuration and performance metrics. Basic Qualifications Bachelors degree in Computer Science, Information Technology, or a related field Proficiency in automation using Python Excellent oral and written communication skills Experience with SQL, ETL processes, or data transformation Preferred Qualifications Experience with scripting and automation tools Familiarity with Infrastructure as Code (IaC) tools such as AWS CDK Knowledge of AWS services such as SQS, SNS, CloudWatch and DynamoDB Understanding of DevOps practices, including CI/CD pipelines and monitoring solutions Understanding of cloud services, serverless architecture, and systems integration As a Business Intelligence Engineer in the team, you will collaborate closely with business partners, architect, design, implement, and BI projects & Automations. Responsibilities: Design, development and ongoing operations of scalable, performant data warehouse (Redshift) tables, data pipelines, reports and dashboards. Development of moderately to highly complex data processing jobs using appropriate technologies (eg SQL, Python, Spark, AWS Lambda, etc) Development of dashboards and reports. Collaborating with stakeholders to understand business domains, requirements, and expectations. Additionally, working with owners of data source systems to understand capabilities and limitations. Deliver minimally to moderately complex data analysis; collaborating as needed with Data Science as complexity increases. Actively manage the timeline and deliverables of projects, anticipate risks and resolve issues. Adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation. Internal job description Retail Business Service, ARTS is a growing team that supports the Retail Efficiency and Paid Services business and tech teams. There is ample growth opportunity in this role for someone who exhibits Ownership and Insist on the Highest Standards, and has strong engineering and operational best practices experience. Basic qualifications: 5+ years of relevant professional experience in business intelligence, analytics, statistics, data engineering, data science or related field. Experience with Data modeling, SQL, ETL, Data Warehousing and Data Lakes. Strong experience with engineering and operations best practices (version control, data quality/testing, monitoring, etc) Expert-level SQL. Proficiency with one or more general purpose programming languages (eg Python, Java, Scala, etc) Knowledge of AWS products such as Redshift, Quicksight, and Lambda. Excellent verbal/written communication & data presentation skills, including ability to succinctly summarize key findings and effectively communicate with both business and technical teams. Preferred qualifications: Experience with data-specific programming languages/packages such as R or Python Pandas. Experience with AWS solutions such as EC2, DynamoDB, S3, and EMR. Knowledge of machine learning techniques and concepts. 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modeling, warehousing and building ETL pipelines Experience in Statistical Analysis packages such as R, SAS and Matlab Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience in data mining, ETL, etc and using databases in a business environment with large-scale, complex datasets

Dashboard Development & Management : Design and maintain advanced Splunk dashboards to deliver comprehensive insights into system performance and File Transmission component health. Performance Optimization : Improve dashboard efficiency when handling large datasets using techniques such as optimized queries, summary indexing, and data models. Advanced Regex Utilization : Apply sophisticated regular expressions to create accurate search queries and extract meaningful data. Custom Alert Configuration : Implement highly customized alerting mechanisms to detect anomalies, manage alert actions, throttle conditions, and integrate with lookup tables and dynamic time-based arguments. File Transmission Monitoring : Track and report on each stage of file transmission, continuously refining monitoring strategies for enhanced reliability and visibility. Cross-Functional Collaboration : Work closely with various teams to integrate Splunk monitoring with broader IT systems and workflows. Conduct discovery of file transmission workflows, including file life cycle, endpoint configurations, log analysis, SLA definitions, and exception scenarios. Develop and deploy advanced Splunk queries to ensure end-to-end visibility into file transmission processes. Configure and optimize alerting mechanisms for timely detection and resolution of issues. Design and implement IT Service Intelligence (ITSI) strategies to enhance monitoring capabilities and deliver actionable insights. Establish and manage monitoring frameworks based on the file life cycle to ensure traceability and accountability. Collaborate with IT and operations teams to integrate Splunk with other tools and resolve data ingestion issues. Analyze monitoring data to identify trends, detect anomalies, and recommend improvements. Serve as a Splunk subject matter expert, providing guidance, best practices, and training to team members. What You Will Need to Have Education : bachelors and/or masters degree in Information Technology, Computer Science, or a related field. Experience : Minimum of 10 years in IT, with a focus on Splunk, SFTP tools, data integration, or technical support roles. Splunk Expertise : Proficiency in advanced SPL techniques including subsearches, joins, and statistical functions. Regex Proficiency : Strong command of regular expressions for search and data extraction. Database Skills : Experience with relational databases and writing complex SQL queries with advanced joins. File Transmission Tools : Hands-on experience with platforms like Sterling File Gateway, IBM Sterling, or other MFT solutions. Analytical Thinking : Proven problem-solving skills and the ability to troubleshoot technical issues effectively. Communication : Strong verbal and written communication skills for collaboration with internal and external stakeholders. Attention to Detail : High level of accuracy to ensure data integrity and reliability. What Would Be Great to Have Scripting & Automation : Proficiency in Python or similar scripting languages to automate monitoring tasks. Tool Experience : Familiarity with tools such as Dynatrace, Sterling File Gateway, and other MFT solutions. Linux Proficiency : Strong working knowledge of Linux and command-line operations. Secure File Transfer Protocols : Hands-on experience with SFTP and tools like SFG, NDM, and MFT using SSH encryption. Task Scheduling Tools : Experience with job scheduling platforms such as AutoSys, Control-M, or cron.

we're seeking an Associate - Front-End Developer to join our team and bring analytical applications to life through elegant, user-friendly interfaces. you'll work closely with data scientists, product leads, and backend developers to build front-end experiences for tools and Applications, used by clients and non-technical stakeholders. As an Associate - Front-End Developer, you will: Build Data-Driven Interfaces : Develop responsive, performant, and intuitive user interfaces that simplify interaction with complex data and analytical frameworks. Collaborate with business stakeholders to translate mockups into production code, and collaborate with data scientists , when necessary. Integrate APIs and Back-End Systems : Build front-end components that interface seamlessly with Python-based back-ends and RESTful APIs. Contribute to Internal Platforms : Help evolve internal products and tools using modern frameworks, focusing on maintainability, performance, and scalability. Maintain Code Quality and Best Practices: Participate in code reviews, follow component-driven architecture, and ensure maintainable, reusable code across the UI stack. Continuously Improve User Experience: Optimize applications for cross-browser performance, accessibility, and responsiveness across devices. Engage in Agile Delivery: Be part of a cross-functional team, contributing to sprint planning, reviews, and collaborative iteration. Demonstrate Strong problem-solving skills, team collaboration, and a proactive attitude toward learning and improvement. Education & Experience : bachelors or masters degree in Computer Science, Information Technology, Engineering, or a related field. 1-2 years of real-world experience in front-end development, building user-focused web applications. You will fit into our team-oriented structure with a college/hostel-style way of working, having the comfort of reaching out to anyone for support that can enable our clients better Core Technical Skills: Proficiency in HTML5, CSS3, and modern JavaScript (ES6+). Experience with React.js (preferred), Vue.js, or Angular for building interactive UIs. Familiarity with state management tools like Redux or Context API. Comfortable integrating with RESTful APIs (developed in FastAPI, Django) and handling asynchronous data fetching. Understanding of cross-browser compatibility, accessibility standards, and web performance optimization. Development Tools & Practices: Experience with version control using Git in collaborative environments (eg, GitHub) Exposure to component-driven development and working with tools like Storybook or design handoff tools like Figma. Comfortable working in Agile/Scrum environments with daily collaboration and regular iterations. Familiarity with automated testing and debugging best practices is a plus

The primary purpose of this role is to translate business requirements and functional specifications into logical program designs and to deliver code modules, stable application systems, and software solutions. This includes developing, configuring, or modifying integrated business and/or enterprise application solutions within various computing environments. This role will be working closely with stakeholders and cross-functional departments to communicate project statuses and proposals. Roles & Responsibilities: Translates business requirements and specifications into logical program designs, code modules, stable application systems, and software solutions with occasional guidance from senior colleagues; partners with the product team to understand business needs and functional specifications. Develops, configures, or modifies integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using various programming languages. Tests application using test-driven development and behavior-driven development frameworks to ensure the integrity of the application. Conducts root cause analysis of issues and participates in the code review process to identify gaps. Implements continuous integration/continuous delivery processes to ensure quality and efficiency in the development cycle using DevOps automation processes and tools. Ideates, builds, and publishes reusable libraries to improve productivity across teams. Conducts the implementation and maintenance of complex business and enterprise software solutions to ensure successful deployment of released applications. Solves difficult technical problems to ensure solutions are testable, maintainable, and efficient. Years of Experience: 2 years of experience in software development or a related field 2 years of experience working on project(s) involving the implementation of solutions applying development life cycles (SDLC) through iterative agile development 2 years experience working with any of the following: frontend technologies (user interface/user experience), middleware (microservices and application programming interfaces), database technologies, or DevOps Education Qualification & Certifications (optional) Required Minimum Qualifications : 2 years of experience writing technical documentation in a software environment and developing and implementing business systems within an organization Bachelors degree in computer science, computer information systems, or related field (or equivalent work experience in lieu of degree) Skill Set Required: React.js Expertise: Core fundamentals, state management (Hooks/Context, ideally Redux/Recoil), routing, and testing. Modern JavaScript (ES6+): Strong grasp of core concepts and asynchronous programming. HTML & CSS Proficiency: Semantic structure and styling (preprocessors/CSS-in-JS a plus). Frontend Build Tools: Familiarity with Webpack, Babel, npm/yarn. API Interaction: Understanding of RESTful APIs and data fetching (eg, fetch, Axios). Basic Node.js Understanding (Beneficial): While primarily frontend, some awareness of Node.js for tooling or potential full-stack contributions is a plus.

Design, develop, and manage databases on the AWS cloud platform Develop and maintain automation scripts or jobs to perform routine database tasks such as provisioning, backups, restores, and data migrations Build and maintain automated testing frameworks for database changes and upgrades to minimize the risk of introducing errors Implement self-healing mechanisms to automatically recover from database failures or performance degradation Integrate database automation tools with CI/CD pipelines to enable continuous delivery and deployment of database changes Collaborate with cross-functional teams to understand their data requirements and ensure that the databases meet their needs Implement and manage database security policies, including access control, data encryption, and backup and recovery procedures Ensure that database backups and disaster recovery procedures are in place and tested regularly Develop and maintain database documentation, including data dictionaries, data models, and technical specifications Stay up-to-date with the latest cloud technologies and trends and evaluate new tools and products that could improve database performance and scalability Heres What You Need: Bachelors degree in Computer Science, Information Technology, or a related field Minimum of 3-6 years of experience in designing, building, and administering databases on the AWS cloud platform Strong experience with Infra as Code (CloudFormation/AWS CDK) and automation experience in Python In-depth knowledge of AWS database services such as Amazon RDS, EC2, S3, Amazon Aurora, and Amazon Redshift and Postgres/Mysql/SqlServer Strong understanding of database design principles, data modelling, and normalisation Experience with database migration to AWS cloud platform Strong understanding of database security principles and best practices Excellent troubleshooting and problem-solving skills Ability to work independently and in a team environment Good to have : AWS certifications such as AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or AWS Certified Database Specialty are a plus

The Cloud and Connectivity organization is actively looking for a VMware ESX Platform Operations Engineer to join them. Do you like to solve challenges and have an interest in large scale impact? Would you like the ability to impact global public and private cloud infrastructure operations through AI and Automation? If so, please apply. Job Summary: You will work in our Infrastructure Hosting Platform area developing and supporting the global technical operations of VMWare ESX based Infrastructure (IaaS) capabilities hosted on-premises along with Microsoft Azure. You will work closely with the team to maintain optimal performance and stability of our virtual infrastructure, contributing to the reliability and efficiency of our services across the organization. This role will have the opportunity to work with the most critical infrastructure supporting all Lilly Manufacturing and research sites in multi-datacenter stretch clusters. If you have a solid background in VMware administration, server virtualization, and thrive in dynamic enterprise environments, this role is for you. Our goal is to improve all aspects of our infrastructure availability and reliability through repeatable patterns, new architectural designs, improvements in observability to prevent outages to help increase value across the organization. The role will also provide guidance and direction to our global Lilly operations SMEs and connect with other platform infrastructure operations SME to deliver the daily operations associated with this area. How you'll Succeed Be Bold - You will drive Infrastructure Operations to never have to fix the same problem twice through adoption of AI OPS, Event Driven Automation, and robust Observability. Be Fast - You will accelerate initiatives in areas such as: Infrastructure AI OPS automation, cloud IaaS management, and cloud infrastructure as code to enable critical business projects. Be Proactive - You will have groundbreaking chances to transform our operations processes using proactive, predictive, and automated AI & Observability capabilities. Be Your Best - You will bring a high learning agility and Infrastructure operations / engineer skills to help us enable the Lilly Technology strategy, identifying tech opportunities, and accelerate our AI OPS journey. What You Should Bring Technical expertise and leadership to turn ideas and concepts into solutions. Linux, Windows, VMware vSphere, Dell SAN storage or Cloud certifications are a bonus, or we are willing to help you develop. Technical leadership supporting enterprise grade infrastructure solutions and leading the deployment at multiple global locations. Strong Hands-on experience with automated infrastructure availability and resiliency (VMWare/vSphere/Storage replication) at enterprise scale along with virtualized Windows or Linux OS platforms. Knowledge and experience with modern VMware ESX, Azure VMware Service, IaaS cloud services (EC2, Azure Compute), or languages and tools such as Python, JSON, YAML, ARM, Git is a bonus. Optimize, configure, and maintain private cloud infrastructure capabilities to help Build, Configure, and Maintain systems. Consistent track record of high quality, agile focused, team-based solution delivery. Excellent analytical, problem solving and communication skills, working across global and diverse teams. Deep understanding of networking concepts like VLANs and trunking. Configure and manage VMware networking components, including Distributed Switches (vDS), to ensure efficient and secure network communication. Experience with Zerto and VMware HCX technologies is a plus. Key Responsibilities Infrastructure Design and Implementation: Lead the design, deployment, and management of VMware environments to support critical business applications. Team Leadership: Manage and mentor a team of engineers, providing technical guidance and fostering a collaborative work environment. Be able to lead and deliver small/medium scale projects like LCM s, new Manufacturing sites, new tool implementations etc, Performance Optimization: Ensure the optimal performance, scalability, and reliability of VMware infrastructures. Identify and resolve performance bottlenecks. Troubleshooting and Support: Provide advanced troubleshooting for complex issues and ensure timely resolution to minimize downtime in the Vmware Infrastructure. Automation and Scripting: Identify, develop and maintain automation scripts to streamline operations and improve efficiency. Capacity Planning: Conduct capacity planning and performance analysis to ensure the infrastructure can meet future demands. Documentation: Maintain comprehensive documentation of system configurations, procedures, and troubleshooting guides. Collaboration: Work closely with other teams, including platform,network, storage, and security teams, to ensure seamless integration and operation of systems. Incident, Change and Request Management: Lead incident response efforts and perform root cause analysis to prevent future occurrences. Ensure changes and requests are addressed in a timely fashion by the team. Continuous Improvement: Identify areas for improvement in existing processes architecture and toolsets and implement enhancements to increase efficiency and reliability. Remote Support : Provide remote support to globally dispersed teams, ensuring consistent and reliable VMware services across all locations. Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Certifications: VMware certifications such as VMware Certified Professional (VCP) are highly desirable. Additional certifications in related technologies are a plus. Experience: 5-15+ years of experience in VMware administration and operations within enterprise environments. Technical Skills: VMware ESXi Proficiency: Expert in installation, configuration, and management of VMware ESXi hosts. VMware Tools: Extensive experience with vCenter Server, VMware Update Manager (VUM), and other VMware management tools. Virtualization Concepts: Understanding of virtualization technologies, including experience with virtual machine provisioning and resource management. Clustering Technologies: Strong understanding of HA, DRS clusters, and Metro Stretch Clusters. Server Clustering: Proven ability to add, modify, and delete server clusters within vCenters. Networking Skills: Proficient in networking concepts such as VLANs, trunking, and VMware networking components like Distributed Switches (vDS). Physical Hardware Knowledge: Experience managing physical hardware from various vendors, ensuring optimal operation through regular patching and firmware updates. Automation Expertise: Skilled in scripting and automation using tools like PowerShell, Python, and familiarity with automation platforms. Additional Skills: Cloud Services: Knowledge and experience with Azure VMware Service and IaaS cloud services like AWS EC2 and Azure Compute. Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve technical issues effectively. Time Management: Ability to work independently, manage multiple priorities, and meet deadlines effectively in a fast-paced environment. Customer Focus: Commitment to providing high-quality service and support to internal stakeholders. Modern Toolsets: Familiarity with new-age management and monitoring tools. Communication: Strong verbal and written communication skills, capable of working across global and diverse teams. Leadership: Demonstrated ability to provide technical leadership and guide teams in high quality, agile focused, team-based, enterprise-grade, infrastructure solutions delivery globally. Desirable Skills: Cloud Services Exposure: Basic understanding of cloud platforms such as Microsoft Azure or AWS. Storage Technologies: Knowledge of storage solutions and how they integrate with VMware environments. Monitoring Tools: Experience with monitoring and management tools for infrastructure health. OS Proficiency: Knowledge of Linux and Windows operating systems. Scripting Languages: Familiarity with JSON, YAML, ARM templates. Version Control Systems: Familiarity with version control systems like Git is a plus. Soft Skills Strong analytical and troubleshooting skills, with the ability to handle complex technical challenges. Ability to prioritize, multitask, and work effectively under pressure in a fast-paced environment

Global Merchant & Network Services (GMNS) brings together American Express merchant-and network-related businesses to enable a sharp focus on using the power of our network to provide unique value to all of our mutual customers. The organization manages the relationships with the millions of merchants around the world that accept American Express and runs the company s payment network and manages bank partnerships globally. In support of GMNS s mission, Global, Strategy, Operations & Processes (GSOP) is focused on delivering a friction free, resilient, and efficient operational core for critical merchant experiences; strengthening monitoring and adherence to network and merchant policies; and leading key operational excellence functions. As part of GSOP, the Merchant Onboarding & Maintenance team prioritizes strengthening governance for merchant account setup, account management, and Know Your Customer (KYC) activities. This team manages our merchant hierarchy structures, which are used at Amex for merchant account management (including contracting, pricing, offers, client management and data enrichment purposes). Ensuring merchant accounts are correctly linked and managed is essential for Amex systems that rely on a merchant s hierarchy. Merchant Hierarchy team is looking for a highly skilled and motivated data analyst to join our team. The ideal candidate will be a data analyst with strong leadership skills, keen analytical mindset, and a dedication to turning data into successful hierarchy implementation strategies. They will need to analyze large amounts of data and turn that research into information to help the merchant business be compliant and supportive of customers. Key Responsibilities: P rovide support for the Merchant hierarchy maintenance process within GMNS. Establish and enforce data management and governance requirements for Merchant hierarchy initiatives. Develop and implement strategies to extract, transform, and analyze information from diverse sources using SQL. Construct advanced Excel models and reports to visualize and convey key insights and trends to stakeholders. Collaborate with cross-functional teams to identify business requirements, define metrics, and devise data-driven solutions. Continuously enhance data processes and workflows to optimize efficiency. Use analytical skills for evaluating data across simple and complex business processes, with meticulous attention to detail. Be a quick learner and work independently on complex processes through completion. Qualifications : bachelors degree in Computer Science, Information Technology, Statistics, or related field. Experience as Data Analyst in a similar role, with strong proficiency in Data Science Libraries, SQL and Excel. Demonstrated track record of driving meaningful business value though data management and strategy. Proficient understanding of relational databases and data warehousing concepts Ability to make timely and integrity-driven decisions. Effective communication and presentation skills for seamless collaboration across internal stakeholders and teams. Familiarity with Amex data, particularly in the context of Merchant hierarchies, is preferred. Knowledge of LUMI Big query and Python is an advantage. We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

The CTS QA Specialist must possess a solid understanding of End User Support technologies for PC and Mac OS platforms, along with expertise in QA methodologies and automation tools including Automation Anywhere, PowerShell, Python, Bash, and AppleScript. This role focuses on designing, automating, managing, optimizing, and building test cases to ensure defect-free releases to the workstation environment. Automation is the cornerstone of this position, directly impacting the end user experience and optimal workstation environment performance. The successful candidate will be evaluated on their ability to increase test coverage through automation while reducing manual testing effort, and on the quality of automated reporting systems that clearly demonstrate test case success rates for change control meetings. Key Focus Areas: The ideal candidate should be passionate about: Automation Excellence Comprehensive Test Automation : Develop, implement, and maintain robust automated testing frameworks using Automation Anywhere, Python, PowerShell, and AppleScript CI/CD Integration : Integrate automated tests into CI/CD pipelines to enable continuous testing throughout the release lifecycle to include: Automated Test Execution : Configuring tests to run automatically whenever code changes are pushed or new builds are created Pipeline Integration : Embedding test scripts directly into deployment pipelines using tools like Jenkins, Azure DevOps, GitLab CI, GitHub Actions, etc Gated Deployments : Setting up quality gates that prevent deployments from proceeding if critical tests fail Environment Consistency : Ensuring tests run against environments that closely match production Feedback Loops : Providing immediate test results to developers and IT teams after each test run Reporting Integration : Generating automated test reports as artifacts of the CI/CD process that can be presented during change control meetings Parallel Testing : Running multiple tests simultaneously to reduce overall testing time in the pipeline Self-healing Test Scripts : Create intelligent test scripts capable of adapting to minor UI changes to reduce maintenance overhead. Testing & Quality Assurance Functionality Testing : Conduct thorough testing for all workstation releases including patches, software releases, drivers, policies, and other deployments for both PC & Mac environments Patch and Driver Testing : Rigorously test patches, drivers, and BIOS updates to ensure zero negative impact on application performance or functionality Regression Testing : Implement automated regression test suites to quickly validate that new changes dont break existing functionality Reporting & Analytics Automated Reporting : Design and implement automated reporting solutions that provide real-time visibility into test execution results and quality metrics Change Control Documentation : Generate comprehensive test summary reports for change control meetings, highlighting test coverage, pass/fail rates, and risk assessments Trend Analysis : Develop dashboards to track quality trends over time and identify recurring issues for proactive resolution Collaboration & Process Improvement Cross-functional Collaboration : Work closely with development and IT teams to identify and resolve issues efficiently Stakeholder Communication : Effectively communicate findings and recommendations to stakeholders at all levels Continuous Improvement : Stay updated with the latest QA technologies and best practices to continuously enhance testing processes Documentation & Knowledge Sharing : Maintain thorough documentation of test scripts and processes, and actively share knowledge with team members Metrics & KPIs Quality Dashboards : Partner with analytics teams to implement comprehensive dashboards that demonstrate the effectiveness of QA efforts Release Readiness Metrics : Establish clear, quantifiable metrics to determine release readiness for change control approval Automation ROI Tracking : Measure and report on the ROI of automation initiatives, including time saved and defect prevention rates This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Preferred Qualifications 3 or more years of work experience with a Bachelor s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Bachelors degree in Information Technology, Computer Science, or related field Minimum of 4 years of relevant QA experience with emphasis on automation Demonstrated experience building and maintaining automated test frameworks Extensive experience in a QA environment focusing on UI and system testing Proficiency with Automation Anywhere and ability to create complex automation workflows Strong scripting skills in Python, PowerShell, and AppleScript Experience supporting both Windows and MacOS environments Expertise in generating automated test reports and dashboards Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and collaboratively within a team Demonstrated ability to provide exceptional customer service Experience with test management tools and defect tracking systems Knowledge of ITIL frameworks and best practices Experience presenting test results in change control meetings Familiarity with data visualization tools (Power BI, Tableau, etc.) Strong understanding of networking concepts Experience with cloud-based testing platforms Certification in relevant QA methodologies (ISTQB, etc.) Proactive attitude with a focus on continuous improvement Excellent attention to detail and commitment to delivering high-quality work Strong organizational skills with the ability to manage multiple tasks and projects

We are seeking an experienced professional to join our Pune, India office as a Senior Security Operations Analyst with a strong background in Security Information and Event Management (SIEM) platforms, specifically in Microsoft Sentinel and Wiz. The ideal candidate will be responsible for leading advanced threat detection, response, and monitoring activities. This role will be critical in enhancing our cybersecurity posture and ensuring the ZS environment remains secure against emerging threats. What you'll do: Manage the day-to-day operations of Microsoft Sentinel, including rule creation, log ingestion, data analytics, and alert triaging Develop and tune detection rules, use cases, and analytics within Sentinel to improve threat visibility and detection capabilities Leverage Wiz Defend to detect and respond to runtime threats across cloud workloads and Kubernetes environments in real-time Continuously monitor and investigate alerts generated by Wiz Defend to enhance threat detection, triage, and incident response capabilities Perform proactive threat hunting to identify and mitigate advanced threats Conduct in-depth incident investigations and coordinate response efforts to ensure swift remediation Collaborate with internal stakeholders and the Threat Intelligence team to identify and mitigate potential security threats Generate reports and dashboards to communicate SOC performance metrics and security posture to leadership Continuously improve SOC processes and playbooks to streamline operations and response efforts Mentor junior SOC analysts and provide guidance on security best practices This role requires participation in a rotational shift Flexibility and availability to respond to urgent incidents outside of assigned shifts, as needed What you'll bring: Strong analytical and problem-solving abilities Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams Proven ability to remain calm and efficient under a high-pressure environment Proficient in using SIEM tools, such as Microsoft Sentinel Experience with data migration strategies across SIEM platforms Experience on Cloud Security Operations and Incident Response platforms such as Wiz In-depth understanding of cyber threats, vulnerabilities, and attack vectors Proficient in creating KQL queries and custom alerts within Microsoft Sentinel Expertise in developing SIEM use cases and detection rules Skilled in incident response and management procedures Experienced in conducting deep-dive investigations and root cause analysis for incidents Adept at collaborating with stakeholders to resolve complex cybersecurity challenges Ability to automate routine SOC processes to enhance operational efficiency Experienced in mentoring and guiding junior analysts in security operations Knowledge of major cloud platforms (AWS, Azure, GCP), including their security models, IAM roles, virtual private cloud (VPC) configurations, and cloud-native security tools Good to have skills and abilities: Excellent interpersonal (self-motivational, organizational, personal project management) skills Knowledge of vulnerability management and scanning best practices such as CVE database and the CVS System Ability to analyze cyber threats to develop actionable intelligence Skill in using data visualization tools to convey complex security information Academic Qualifications: Bachelors degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience) 4+ years of experience in a Security Operations Center (SOC) environment, with a focus on SIEM management Strong hands-on experience with Microsoft Sentinel, including data connectors, KQL queries, analytics rules, and workbooks Experience with SIEM migration Expertise in incident response, threat detection, and security monitoring Solid understanding of Windows, Linux, and cloud security concepts Relevant certifications (eg, CompTIA Security+, Microsoft Certified: Security Operations Analyst, GCIA, GCIH, OSDA, GCFA) are preferred Preferred Security Cloud Certifications: AWS Security Specialty

Identity and Access Management (IAM): Administer and maintain IAM solutions to ensure secure and appropriate access to organizational resources. Implement and manage user provisioning, de-provisioning, and access reviews across cloud and on-premises systems. Support the integration of IAM with Office 365, Azure AD, and other enterprise applications. Create New Conditional Access Policies to cater to business needs and well as Review and optimize Conditional Access Policies Monitor and respond to IAM-related incidents, ensuring timely resolution and documentation. Collaborate with internal teams to enforce role-based access controls (RBAC) and least privilege principles. Participate in IAM-related projects such as onboarding new applications, automating access workflows, and enhancing authentication mechanisms (e.g., MFA, conditional access), Secret and Certificate rotation etc. Maintain and update IAM documentation, including process flows, SOPs, and technical configurations. Office 365 Administration: Perform day-to-day administration of Office 365 services including SharePoint Online, PowerApps, Teams etc. Configure and manage Office 365 security features such as Data Loss Prevention (DLP) and Defender for Office 365. Support compliance initiatives by maintaining audit logs, retention policies, and access controls. Assist in troubleshooting and resolving Office 365-related issues and service requests. Work with the Security Operations team to ensure Office 365 logs are integrated into SIEM and relevant alerts are generated. Operational Security and Projects: Participate in security operations tasks such as user access audits, incident response, and vulnerability remediation. Support project-based initiatives including IAM tool upgrades, Office 365 feature rollouts, and security policy implementations. Conduct periodic reviews of access controls and security configurations to ensure compliance with internal policies and external regulations. Collaborate with cross-functional teams to implement security enhancements and operational improvements. What will you need to succeed? Education: Bachelor s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Experience: 4+ years of experience in IT Security with a strong focus on Identity and Access Management and Office 365 administration. Hands-on experience with Azure AD, Conditional Access, MFA, and IAM lifecycle processes. Experience managing Office 365 tenants and security configurations. Familiarity with Defender for Office 365 and Microsoft compliance tools. Skills: Strong understanding of IAM principles, RBAC, and authentication protocols. Proficiency in Microsoft PowerShell for automation and administration tasks. Experience with Microsoft Graph API is a plus. Solid troubleshooting and analytical skills. Effective communication and collaboration abilities. Ability to manage multiple operational tasks and project deliverables simultaneously. Good to have: MS-102 or equivalent Microsoft certification. Benefits Highlights: 5 Days working in a Fast-paced work environment. Work directly with the senior management team Reward and Recognition Employee friendly policies Personal development and training Health Benefits, Accident Insurance

In this role, the person will report to the Product Manager Travel & Lifestyle Services, this role is an exciting opportunity for a PO/Analyst, the person will be working on data related products and to maintain quality of data for TLS in the Big Data Platform Cornerstone. Minimum Qualifications 5+ years experience in travel domain or minimum background in financial domain At least 5 years of experience in technology product management or data-related products. At least 5 years of experience in Software Architecture and Software Development. 3 years experience with SQL Experience with agile methodologies, ie, rally, agile. An ability to solve complex problems and a highly analytical approach. Demonstrate the ability to learn and be curious to understand and master the travel domain. You are excited and passionate for the travel domain. Self-starter with the ability to think creatively and strategically Strong communication and stakeholder management skills Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment. Demonstrate the ability to maintain a positive attitude and sense of humor in the face of chaos and challenges Has a successful record of leading and coordinating business, delivery, and technology teams to define, prioritize, and deliver on a product roadmap Strong product management skills that will take full ownership from analysis through implementation. High degree of organization, individual initiative, and personal accountability. Platform Knowledge Experience working w/ Hadoop and Big Data Platform Cornerstone, Google Cloud Platform (GCP) Proficient in Microsoft Suit, Power BI, Tableau, and SQL Education Bachelors in related fields (Computer Science, Information Technology, Engineer, Electronics) Preferred Qualifications Masters in related in fields (Computer Science, Information Technology, Engineer, Electronics) We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities