12264 Information Technology Jobs - Page 26

Responsibilities Create and resolve trouble tickets following standard run books. Follow all ticket handling process and procedures. Use tools to monitor network infrastructure and proactively respond to network abnormalities. Manage a queue of trouble tickets working to resolve issues within standard SLAs. Identify possible major incidents and issues and proactively escalate to NOC Manager and Director. Note all incidents with clear work log notes and communicate Root Cause Analysis when resolved. Escalate and engage Tier 2 level resources when necessary. Join Major Incident Bridge, when necessary, communicate application and device performance as needed. Complete daily checks and provide r...

Job Responsibilities Process and Continuous ImprovementDrive the strategy for R1 RCMs IT Asset Management (Hardware and Software) practice.Create partnerships with IT Platform Owners, End user support, ITSM, Sourcing and other relevant areas within/outside of ITEnsure quality control through the lifecycle of IT assets by developing and implementing appropriate procedures to track and manage the IT Assets.Safeguard a detailed inventory of hardware and software assets and apply the information gathered to enable immediate corrective action on vulnerabilities, strengthen policy/governance, support audits, understand the software spend and manage end of life/end of services risk avoidance. Maint...

The Senior (L2-L3) SCCM Administrator would need to have at least 8 to 14 years of directly related experience supporting SCCM operations and engineering. SCCM Infrastructure Engineer to join the core infrastructure team within the Digital Technology function. This role is critical to the core infrastructure services team, requiring a highly effective individual with strong technical skills who is excited by working in a multi-platform environment and who can drive operational excellence. Technical Skill: Microsoft System Center Configuration Manager (MS SCCM). Vulnerability mitigation Skills. Windows OS Troubleshooting, Windows Server 2016, 2019, or 2022. Advanced troubleshooting skills and...

Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performa...

Roles and Responsibility Design, develop, and implement IT solutions to meet business requirements. Lead cross-functional teams to deliver high-quality projects on time. Collaborate with stakeholders to identify and prioritize project requirements. Develop and maintain technical documentation and reports. Troubleshoot and resolve complex technical issues efficiently. Mentor junior engineers to improve their skills and knowledge. Job Requirements Strong understanding of CRM/IT Enabled Services/BPO industry trends and technologies. Excellent leadership and communication skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong problem-solving and analytical s...

- Required to work on Access Request Management fulfilment operations and tickets within defined SLAs - Required to perform UAA (User Access Administration) audit activities - Manage On/Off Boarding tasks - Required to perform Application role- based access, Prov/De Provisioning tasks - Required to manage access of inhouse applications such as Account Creation, Modification and Deactivation - Required to provision accounts in Enterprise directory services (Active Directory) - Required to perform tasks in O365 User provisioning - Basic administration of MS Azure Active Directory - Required to perform Multi Factor Authentication (MFA) admin tasks - Required to generate Status Reports, Dashboar...

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients, and each other. With our proven and scalable operating model, we complement a healthcare organizations infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. Should be able to work on Cisco switches, firewalls, wireless and other allied technologies. Work collaboratively with delivery, technical architects, management, and other verticals. Work with a team with a diverse array of talents and respo...

Were looking for a self-motivated Sr. infrastructure to join our Global infrastructure team. We have a relentless focus on driving results for our customers and enabling them to invest more into patient care; in turn, this allows us to continue to grow our company and your career. By reporting to the Manager, infrastructure Operations, the candidate will be responsible for managing the windows Server, Azure and AWS instances hosted on prem and in cloud from all the aspects. This role will require troubleshooting and a high sense of responsibility for the problems as requests. Communication and timeliness are a must in problem solving, initiating change, and escalation. Your day-to-day role w...

The ideal candidate will manage user access provisioning, deprovisioning, and ensure secure access management processes. Key Responsibilities: Process user access provisioning and deprovisioning requests via IDM tools. Assign roles based on subprocess and department. Handle ServiceNow tickets for access creation, modification, and deactivation. Provide email support for access-related queries and MFA setup assistance. Ensure timely processing of deactivation requests (within 24 hours). Maintain compliance with access control policies and SLAs. Required Skills & Qualifications: Experience with IDM tools and user access management. Familiarity with ServiceNow or similar ITSM platforms. Underst...

Position Overview: This position will primarily concentrate on automating User Access Reviews and ensuring Audit Compliance, along with other ITRM responsibilities as assigned. The selected candidate will oversee user access review automation, maintain regulatory compliance, and actively support audit functions. This role requires deep expertise in access control, compliance mandates, and hands-on experience with implementing and managing automated solutions. Key Responsibilities: *User Access Review Automation: * Design, implement, and manage automated user access review solutions. Develop, enhance, and maintain scripts, tools, and processes to optimize access review workflows. Collaborate ...

Position Overview: This position will primarily concentrate on automating User Access Reviews and ensuring Audit Compliance, along with other ITRM responsibilities as assigned. The selected candidate will oversee user access review automation, maintain regulatory compliance, and actively support audit functions. This role requires deep expertise in access control, compliance mandates, and hands-on experience with implementing and managing automated solutions. Key Responsibilities: *User Access Review Automation: * Design, implement, and manage automated user access review solutions. Develop, enhance, and maintain scripts, tools, and processes to optimize access review workflows. Collaborate ...

Position Summary A PAM Engineer plays a critical role in managing and configuring R1s Privileged Access Management (PAM) platform and workflows. As a subject matter expert on PAM systems and workflows, a PAM Engineer ensures continued function and inter-operability between PAM systems and identity providers within the environment. Additionally, the PAM Engineer plans, coordinates, and executes new PAM implementations throughout the organization with both organic and non-organic growth. Essential Responsibilities Interface with the organization to manage intake projects for new PAM implementations, including adding new environments or domains, adding controls to existing resources, and expand...

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients, and each other. With our proven and scalable operating model, we complement a healthcare organizations infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. We're looking for an ideal candidate who is out-of-the-box ready and motivated to keep themselves on task. Will also work to proactively reduce recurrence of technical problems utilizing standards, procedures, processes, and best practices Ro...

Lead end-to-end AI transformation programs, from strategy formulation to roadmap execution and benefits realization across multiple industries. Define target operating models, AI adoption frameworks, and risk mitigation plans for clients. Drive alignment between business objectives and technology capabilities, ensuring measurable value creation. Act as the primary point of contact for senior stakeholders, including CxOs and account leadership teams. Build trusted relationships by providing strategic guidance and influencing decision-making. Facilitate executive workshops to co-create AI strategies and transformation blueprints. Lead the preparation of proposals, client presentations, and tho...

Design, develop, and implement AI agents/plugins/interfaces and APIs, ensuring integration with various systems aligns with the core product/ platform development strategy. Estimate and manage technical efforts, including work breakdown structures, risks, and solutions, while adhering to development methodologies and KPIs. Maintain effective communication within the team and with stakeholders, proactively managing expectations and collaborating on problem-solving. Contribute to the refinement of development/engineering methodologies and standards, anticipating potential issues and leading the resolution process. Skills and attributes for success Must-Have Skilled in full-stack application de...

Create the product vision and strategy and align with key stakeholders. Be the voice of the customer to cross-functional product development teams Manage the entire product lifecycle from strategic planning to tactical execution. Seeks feedback on use of product and features to ensure a human centered approach towards a frictionless environment Builds and maintains relationships with facilities stakeholders Partner with engineering teams to deliver on the product roadmap. Develop and maintain quality assurance processes to deliver high-quality solutions. Establish goals and review metrics to measure the success and identify areas of improvement. Managing vendors and internal teams that suppo...

Design, develop, and maintain automated solutions using VBA for Excel and other Microsoft Office applications. Collaborate with business stakeholders to gather requirements and translate them into effective VBA solutions with SQL. Estimate technical effort, work breakdown structure, risks, and solutions at a solution level Create and maintain SQL queries and scripts to extract, manipulate, and analyze data from various databases, including Microsoft Access and SQL Conduct testing and debugging of VBA, SQL and Power Query solutions to ensure high-quality deliverables. Proactive approach to identifying issues and presenting solutions and options, and where appropriate, leading to resolution Do...

Design, develop, and implement AI agents/plugins/interfaces and APIs, ensuring integration with various systems aligns with the core product/ platform development strategy. Estimate and manage technical efforts, including work breakdown structures, risks, and solutions, while adhering to development methodologies and KPIs. Maintain effective communication within the team and with stakeholders, proactively managing expectations and collaborating on problem-solving. Contribute to the refinement of development/engineering methodologies and standards, anticipating potential issues and leading the resolution process. Skills and attributes for success Must-Have Skilled in full-stack application de...

Security design & architect professional who is responsible for designing, building, testing, and implementing network security systems within an organisation s IT network- On-Prem & Cloud. Experienced in planning, designing, deployment, configuration, integration, and management of firewall solutions such as Palo Alto, Checkpoint, Fortinet etc Plan, design, deploy, configure, integrate, and manage proxy/Zscaler solutions. Identify requirements, design documents, and implement technical solutions for scalable and resilient network security architecture. Experience in building networks by taking into consideration various factors like bandwidth requirements, infrastructure requirements and se...

Design, develop, and implement AI agents/plugins/interfaces and APIs, ensuring integration with various systems aligns with the core product/ platform development strategy. Estimate and manage technical efforts, including work breakdown structures, risks, and solutions, while adhering to development methodologies and KPIs. Maintain effective communication within the team and with stakeholders, proactively managing expectations and collaborating on problem-solving. Contribute to the refinement of development/engineering methodologies and standards, anticipating potential issues and leading the resolution process. Skills and attributes for success Must-Have Skilled in full-stack application de...

Implement the overall QA Policy & Strategy for allocated projects within the allocated Apex QA team, supporting the drive for increased QA Automation. Implement the Project Test Plans that will take the project team through an end-to-end journey to prove successful deployment and implementation. Define, execute, and analyse test cases (manual & Automated) collaborating with the team to validate the achievement of acceptance criteria. Conduct review meetings to share test case status, discuss concerns and risk items, drive comprehensive test coverage, and assure general team alignment. Track defects and bugs using the defect tracking system, track resolution progress and validate resolutions ...

Design and deploy dynamically scalable, highly available, fault-tolerant, and reliable applications on AWS. Select appropriate AWS services to design and deploy an application based on given requirements. Migrate complex, multi-tier applications on AWS. Implement cost-control strategies. Design and deploy enterprise-wide scalable operations on AWS. Collaborate with cross-functional teams to ensure that the system is implemented correctly and take responsibility for any issues that might arise because of the designed architecture. Advise on best practices for cloud security and compliance. Manage and monitor AWS cloud resources. Create and maintain disaster recovery strategies. Provide expert...

This Position reports to: Demand & Consultancy Manager At ABB, we are looking for an IS Portfolio Manager for Technology and Platform Demand who will play a critical role in shaping and driving our digital transformation journey. This is your opportunity to work with infrastructure services such as hosting, cloud, networks, and monitoring while collaborating with senior leaders and global teams. In this role, youll manage complex portfolios and influence how ABB delivers technology and platforms worldwide, ensuring business value and innovation at every stage. Your role and responsibilities In this role, you will have the opportunity to lead the identification, planning, and coordination of ...

This Position reports to: IS Domain Owner Your role and responsibilities (Mandatory) Owns E2E platform services within SAP GTS, DMS, GRC and Solman Application lifecycle Managment. Focuses on innovation, performance, account management, portfolio management, Service design, Demand and escalation management, stakeholders & expectation management, financial management, resource management and cross-platform technology enablement across the enterprise The work model for the role is: Hybrid This role is contributing to the IS Functional Technology Services-Core ERP Domain . Main stakeholders are Application Manager/ ERP Managers. Business representatives, BA CIO and IS cluster heads etc., You wi...

This Position reports to: IS Department Manager - Data and Network Your role and responsibilities In this role, you will have the opportunity to lead defined service lines in the design and development of end-to-end lifecycle roadmaps and effective and efficient delivery of services together with a team of dedicated internal and external suppliers. Each day, you will be responsible to design, implement, and maintain the framework to deliver the services in scope, on time, within budget, and in line with the customers expectations. You will also showcase your expertise by managing multiple third-party global vendor contracts to assure high service quality and optimizing the cost.The work mode...