Medical Information Associate Primevigilance

0.0 - 2.0 years

2 - 4 Lacs

pune

Work from Office

PrimeVigilance is looking for a Medical Information Associate to be responsible for supporting the Medical Information team in handling initial adverse event and medical information inquiries in English and French. Responsibilities To provide approved responses to medical enquiries (healthcare professionals, patients, pharmaceutical clients) including call handling To accurately identify, document and report adverse events/side effects, pregnancy and other special situation events, and product quality complaints within required timeframes To ensure that all medical information enquiries are tracked and fully documented within the Medical Information database accurately and completely To participate in the out-of-hours provision of medical information for clients who have contracted a 24/7 enquiry handling service Providing management with regular updates regarding project status and metrics concerning enquiries Assisting in departmental regulatory inspection preparedness for the company pharmacovigilance system and actively participating in PV inspections or audits; Life science / bio medical background healthcare related degree (chemistry, biology, biotechnology, pharmacy, nursing) Customer service or call centre experience preferred Comfortable receiving enquires by phone

Posted 13 hours ago

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Associate SME - Collaboration Microland

2.0 - 5.0 years

4 - 7 Lacs

bengaluru

Work from Office

Required Skills Technology | Collaboration and Messaging Roles | Skype Administrator Behavioral | Aptitude | Communication Domain | IT in Banking | Customer Support Technology | Unified Communications Platforms | Microsoft Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Messaging Administrator Associate - MS-203 Details: Technical Skills: - Messaging- Complete hands-on experience on installing and managing Microsoft Exchange, Server 2010/2013/2016/2019, Administration of Office 365, Managing of Exchange Load Balancers (NLB, WNLB, Clustering), Managing of email gateways (IronPort, ProofPoint, EOP) and Understanding of SPF, DKIM, DAG, Patch management, mail flow, message tracking - Unified Communication and Collaboration - In-depth knowledge of various UCC services like Teams, OneDrive, SharePoint etc and In-depth hands-on experience on Microsoft 365 - LDAP- Active Directory and Azure Active Directory user administration, Directory Sync from AD to AAD and Authentication protocols - End-User- Outlook 2013/2016/2019/ProPlus/Mobile clients, Teams, desktop/mobile clients, OneDrive/BOX desktop sync and Offline and Online archive management - PowerShell- Advanced PowerShell scripting knowledge Functional Skills: -. Need to performing the regular BAU activities on the Exchange Servers/Exchange Online/any other messaging infrastructure, periodic maintenance, installing patches, and supporting L1/L2 teams. This role also includes the bigger Unified Communication and Collaboration (UCC) portfolio including administration of Teams, OneDrive, BOX, SharePoint, Yammer etc. - Manage, Proactive monitoring, Administer, Troubleshoot, and provide L1/L2 support for email infrastructure - Plan and execute upgrades, projects defined by customers - Address the tickets escalated from L1/L2 team - Document the architecture and participate along with architects to define the DR, failovers etc. - Manage and lead team of L1/L2

Posted 1 week ago

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