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Front Office Executive Naukri Hospitality Jobs

0.0 - 5.0 years

2 - 4 Lacs

jaipur

Work from Office

Front Office Executive is responsible for leading a seamless guest experience, managing daily reception operations, and supervising the Front Office Associates. This role ensures high service quality, resolves complex guest issues, and maximizes revenue opportunities at the desk. Responsibilities Supervision & Shift Management: Oversee and supervise the daily shift operations of the Front Desk, ensuring associates adhere to service standards, grooming guidelines, and standard operating procedures (SOPs). Guest Conflict Resolution: Handle and efficiently resolve all elevated guest complaints and complex issues (e.g., billing disputes, reservation errors) while maintaining guest satisfaction. ...

Posted 1 day ago

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