Job Title: Customer Support Representative (CSR) Company: Infologia Technologies Job Type: Full-time Salary: ₹15,000 – ₹22,000 (Take Home) Job Summary: We are looking for dynamic and customer-focused Customer Support Representatives (CSR) to join our call center team at Infologia Technologies . As a CSR, you will play a key role in delivering exceptional service, qualifying customers based on specific requirements, and ensuring a high level of satisfaction. This role requires excellent communication skills, problem-solving abilities, and a passion for customer care in a fast-paced, target-driven environment. Key Responsibilities: Customer Qualification: Engage with customers to understand and qualify them as per client requirements. Process Adherence: Follow standard operating procedures while maintaining service quality and compliance. Issue Resolution: Provide accurate information and effective solutions to customer inquiries. Documentation: Maintain clear and accurate logs of all customer interactions and follow-ups. Performance Goals: Meet or exceed performance targets such as call handling time, resolution rate, and customer satisfaction scores. Required Skills: Communication: Excellent verbal and written communication skills in English. Customer Service: Strong customer focus with the ability to handle a wide range of inquiries. Problem Solving: Analytical mindset to quickly understand and address customer needs. Technical Proficiency: Basic computer knowledge including CRM and call center software. Time Management: Ability to work efficiently in a high-volume, fast-paced environment. Show more Show less

Job Summary: We are seeking a dedicated and professional Customer Support Representative to join our team. The successful candidate will be responsible for providing timely, efficient, and accurate support to our customers through chat and voice communication channels. This role requires a customer-first mindset, excellent communication skills, and a commitment to resolving issues promptly and effectively. Key Responsibilities: Handle customer queries through live chat, voice calls, and emails in a courteous and professional manner. Provide real-time assistance via chat process for general inquiries, technical support, or service-related issues. Attend incoming customer support calls (voice process) and ensure first-call resolution wherever possible. Identify and resolve customer concerns effectively, maintaining a high level of satisfaction. Maintain detailed and accurate records of customer interactions using CRM tools. Escalate unresolved or complex issues to the appropriate internal departments. Conduct follow-ups with customers to confirm resolution and satisfaction. Achieve performance targets related to response time, resolution rate, and customer satisfaction scores. Strive to enhance the customer service experience with every interaction. Qualifications & Requirements: Bachelor’s degree in any discipline (preferred). 2–3 years of experience in a customer support or BPO environment handling chat and voice processes . Excellent communication skills in English (verbal and written). Ability to remain patient, empathetic, and understanding with customers. Strong multitasking, organizational, and problem-solving abilities. Proficiency with CRM systems, helpdesk tools, and Microsoft Office applications. Willingness to learn and adapt in a dynamic work environment. Positive attitude and strong commitment to delivering exceptional customer service. Benefits: Competitive salary based on experience (₹15,000 – ₹22,000 per month) Fixed day shift schedule ensuring work-life balance Friendly and inclusive work environment Opportunities for career advancement and skill development Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Paid sick time Schedule: Morning shift Supplemental Pay: Performance bonus Application Question(s): Wiling to Commute to work on your own? Willing to Join Immediately! Language: English (Preferred) Work Location: In person

Job Summary: We are seeking a dedicated and professional Customer Support Representative to join our team. The successful candidate will be responsible for providing timely, efficient, and accurate support to our customers through chat and voice communication channels. This role requires a customer-first mindset, excellent communication skills, and a commitment to resolving issues promptly and effectively. Key Responsibilities: Handle customer queries through live chat, voice calls, and emails in a courteous and professional manner. Provide real-time assistance via chat process for general inquiries, technical support, or service-related issues. Attend incoming customer support calls (voice process) and ensure first-call resolution wherever possible. Identify and resolve customer concerns effectively, maintaining a high level of satisfaction. Maintain detailed and accurate records of customer interactions using CRM tools. Escalate unresolved or complex issues to the appropriate internal departments. Conduct follow-ups with customers to confirm resolution and satisfaction. Achieve performance targets related to response time, resolution rate, and customer satisfaction scores. Strive to enhance the customer service experience with every interaction. Qualifications & Requirements: Bachelor’s degree in any discipline (preferred). 2–3 years of experience in a customer support or BPO environment handling chat and voice processes . Excellent communication skills in English (verbal and written). Ability to remain patient, empathetic, and understanding with customers. Strong multitasking, organizational, and problem-solving abilities. Proficiency with CRM systems, helpdesk tools, and Microsoft Office applications. Willingness to learn and adapt in a dynamic work environment. Positive attitude and strong commitment to delivering exceptional customer service. Benefits: Competitive salary based on experience (₹15,000 – ₹22,000 per month) Fixed day shift schedule ensuring work-life balance Friendly and inclusive work environment Opportunities for career advancement and skill development Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Paid sick time Schedule: Morning shift Supplemental Pay: Performance bonus Application Question(s): Wiling to Commute to work on your own? Willing to Join Immediately! Language: English (Preferred) Work Location: In person

Job Summary: We are seeking a dedicated and professional Customer Support Representative to join our team. The successful candidate will be responsible for providing timely, efficient, and accurate support to our customers through chat and voice communication channels. This role requires a customer-first mindset, excellent communication skills, and a commitment to resolving issues promptly and effectively. Key Responsibilities: Handle customer queries through live chat, voice calls, and emails in a courteous and professional manner. Provide real-time assistance via chat process for general inquiries, technical support, or service-related issues. Attend incoming customer support calls (voice process) and ensure first-call resolution wherever possible. Identify and resolve customer concerns effectively, maintaining a high level of satisfaction. Maintain detailed and accurate records of customer interactions using CRM tools. Escalate unresolved or complex issues to the appropriate internal departments. Conduct follow-ups with customers to confirm resolution and satisfaction. Achieve performance targets related to response time, resolution rate, and customer satisfaction scores. Strive to enhance the customer service experience with every interaction. Qualifications & Requirements: Bachelor’s degree in any discipline (preferred). 2–3 years of experience in a customer support or BPO environment handling chat and voice processes . Excellent communication skills in English (verbal and written). Ability to remain patient, empathetic, and understanding with customers. Strong multitasking, organizational, and problem-solving abilities. Proficiency with CRM systems, helpdesk tools, and Microsoft Office applications. Willingness to learn and adapt in a dynamic work environment. Positive attitude and strong commitment to delivering exceptional customer service. Benefits: Competitive salary based on experience (₹15,000 – ₹22,000 per month) Fixed day shift schedule ensuring work-life balance Friendly and inclusive work environment Opportunities for career advancement and skill development Show more Show less

Job Title: Front Office Executive / Admin Executive Location: Chennai, Tamil Nadu Job Type: Full-Time Salary: ₹15,000 – ₹22,000 per month (Based on experience) Age Limit: 21 to 30 years Job Summary: We are seeking a dedicated and professional Front Office Executive / Admin Executive to be the first point of contact for our organization. This role is pivotal in ensuring smooth front desk operations and providing essential administrative support across departments. Key Responsibilities: Greet and welcome visitors and clients in a warm and professional manner. Answer, screen, and direct incoming phone calls promptly. Manage the scheduling and booking of meeting rooms and appointments. Maintain the reception area, ensuring it is clean and presentable. Handle incoming and outgoing mail and deliveries efficiently. Assist with administrative tasks such as data entry, filing, and document preparation. Coordinate with various departments to ensure smooth office operations. Manage office supplies inventory and place orders as necessary. Ensure compliance with company policies and procedures. Qualifications: Bachelor’s degree in any discipline is preferred. 2–3 years of proven experience in a front office or administrative role. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, Outlook). Professional appearance and demeanor. Ability to handle sensitive information with discretion. Preferred Skills: Customer service orientation. Time management and problem-solving skills. Familiarity with office management procedures and basic accounting principles. Benefits: Competitive salary and performance-based incentives. Comprehensive health insurance and wellness programs. Opportunities for professional development and career growth. Inclusive and collaborative work culture. Flexible working arrangements, as per role requirements. Job Types: Full-time, Permanent Pay: Up to ₹22,000.00 per month Schedule: Day shift Ability to commute/relocate: Chromepet, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Work Location: In person

Job Title: Front Office Executive / Admin Executive Location: Chennai, Tamil Nadu Job Type: Full-Time Salary: ₹15,000 – ₹22,000 per month (Based on experience) Age Limit: 21 to 30 years Job Summary: We are seeking a dedicated and professional Front Office Executive / Admin Executive to be the first point of contact for our organization. This role is pivotal in ensuring smooth front desk operations and providing essential administrative support across departments. Key Responsibilities: Greet and welcome visitors and clients in a warm and professional manner. Answer, screen, and direct incoming phone calls promptly. Manage the scheduling and booking of meeting rooms and appointments. Maintain the reception area, ensuring it is clean and presentable. Handle incoming and outgoing mail and deliveries efficiently. Assist with administrative tasks such as data entry, filing, and document preparation. Coordinate with various departments to ensure smooth office operations. Manage office supplies inventory and place orders as necessary. Ensure compliance with company policies and procedures. Qualifications: Bachelor’s degree in any discipline is preferred. 2–3 years of proven experience in a front office or administrative role. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, Outlook). Professional appearance and demeanor. Ability to handle sensitive information with discretion. Preferred Skills: Customer service orientation. Time management and problem-solving skills. Familiarity with office management procedures and basic accounting principles. Benefits: Competitive salary and performance-based incentives. Comprehensive health insurance and wellness programs. Opportunities for professional development and career growth. Inclusive and collaborative work culture. Flexible working arrangements, as per role requirements. Job Types: Full-time, Permanent Pay: Up to ₹22,000.00 per month Schedule: Day shift Ability to commute/relocate: Chromepet, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Work Location: In person

Job Title: O2C Analyst Company: Infologia Technologies Location: Chrompet, Chennai (On-site) Experience: 2 to 5 years Salary: ₹4 – 4.5 LPA Employment Type: Full-time Job Overview: We are looking for an O2C Analyst with 2–5 years of experience to manage the end-to-end Order to Cash process. The candidate should have experience in billing, collections, cash applications, and customer account management. Key Responsibilities: Process customer invoices and ensure timely billing Manage collections and follow up on outstanding payments Apply incoming payments and reconcile customer accounts Resolve billing and payment disputes with internal teams and customers Maintain accurate records and support audit/compliance requirements Qualifications: Bachelor’s degree in Commerce, Accounting, or related field 2–5 years of experience in O2C/Accounts Receivable Experience with ERP systems (SAP, Oracle, etc.) Good communication and problem-solving skills Show more Show less

Job Title: P2P Analyst Company: Infologia Technologies Location: Chrompet, Chennai (On-site) Experience: 2 to 5 years Salary: ₹4 – 4.5 LPA Employment Type: Full-time Job Summary: We are hiring a P2P Analyst with 2–5 years of experience to manage the end-to-end Procure-to-Pay process. The ideal candidate should have hands-on knowledge in invoice processing, vendor coordination, and ERP systems. Key Responsibilities: Process purchase orders, invoices, and payments accurately and on time Maintain and update vendor master data Resolve invoice and payment discrepancies with vendors Coordinate with procurement and finance teams for process efficiency Ensure compliance with internal policies and audit requirements Prepare reports and assist with month-end closing Qualifications: Bachelor’s degree in Commerce, Accounting, or a related field 2–5 years of experience in P2P or Accounts Payable Working knowledge of ERP systems like SAP or Oracle Strong attention to detail, communication, and time management skills Show more Show less