66 Influence Jobs - Page 3

As a Coordinator, Benefits Delivery (Benefits Specialist US) at McDonalds, you will have the exciting opportunity to oversee the execution of benefits programs, policies, and practices for the US Segment from our India Global Business Services Office. Your role will involve ensuring operational excellence in benefits administration, collaborating with vendors, and providing accurate data to support audits. It is essential that you reside within India for this position. Your responsibilities will include administering benefits programs and policies, monitoring benefits activities to suggest improvements for efficiency and employee experience, coordinating with vendors to align services with organizational needs, resolving issues with vendors, and optimizing benefits delivery processes. You will also be responsible for providing accurate data for audits and compliance reporting, maintaining records of benefits-related activities, ensuring data integrity, and compliance with regulations. Additionally, you will support the analysis of benefits processes, recommend enhancements, and prepare reports on benefits program performance. To be successful in this role, you should hold a degree in Human Resources, Business Administration, or a related field, have experience in roles related to benefits delivery, and possess a basic understanding of global leaders" needs and challenges. Preferred qualifications include basic knowledge in total rewards, benefits delivery, and HR processes, good analytical and problem-solving skills, effective communication abilities, knowledge of HR compliance and data privacy regulations, willingness to learn new systems and processes, good interpersonal skills, a positive attitude, the ability to influence others and build a strong business case, and a continuous improvement mindset. Join McDonalds and be part of a dynamic team that values innovation, collaboration, and impactful solutions for the business and customers across the globe.,

As a Change Lead - Core HR Processes at Barclays, you will be embarking on a transformative journey where you will play a pivotal role in shaping the future of the colleague experience team. Your main focus will be championing the users and customers of HR products and services, with the goal of driving improvement in experience, effectiveness, efficiency, and control. You will collaborate with the Head of Digital, Experience Leads, CoE teams, technology teams, and stakeholders inside and outside of HR to deliver value through agile delivery teams. Your responsibilities will include understanding benchmarking, process improvements, leading the delivery team, interfacing with Tech partners, and championing colleague and people leader experiences in a collaborative, data-led way. To be successful in this role, you should ideally have a Graduate/Postgraduate degree, preferably in human resources. Effective stakeholder management skills, hands-on experience in transformation and process simplification projects, excellent communication skills, and the ability to influence others are essential. You will be leading the delivery across Workday and Service Now platforms for colleague improvements and guiding the delivery of the change portfolio relating to a group of colleague journeys. Candidates with experience in the Banking/Finance domain are preferred. Your key critical skills will be assessed for success in this role, including risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. The location of the role is in Pune, India. The purpose of this role is to focus on understanding client needs, improving the client journey, developing client-centric products and services, and driving client satisfaction. Your accountabilities will include executing research to understand client needs, applying a holistic end-to-end lens to client journeys, collaborating with cross-functional teams, collecting and analyzing data, developing client-centric strategies, and analyzing the competitive landscape to identify industry trends and best practices in customer experience. If you are in a Vice President role, you are expected to contribute or set strategy, drive requirements, make recommendations for change, plan resources and budgets, manage and maintain policies/processes, deliver continuous improvements, and escalate breaches of policies/procedures. For an individual contributor, you will be a subject matter expert within your discipline, guide technical direction, lead collaborative assignments, guide team members, and provide information affecting long-term profits, organisational risks, and strategic decisions. All colleagues at Barclays are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset of Empower, Challenge, and Drive.,

As a Program Manager at Google, you will lead complex, multi-disciplinary projects from start to finish. You will work with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres, and it will be your responsibility to coordinate the players and keep them up to date on progress and deadlines. In this role within the Supply Chain Organization, you will be responsible for strategizing and enabling tools and systems for Contract Manufacturing (CM), procurement, materials fulfillment, driving business process improvements, and analytics projects. Your expertise in CM management, including the systems, is crucial to fulfill massive compute hardware and technology to Google's global data centers. Collaboration with NPI, Supply Planning, IT Engineering, Commodity Management, Contract Manufacturing, Logistics, and Suppliers is essential to drive process and system changes that enable manufacturing for Google's rapidly growing infrastructure. Partnering with Contract Manufacturing and cross-functional teams, including network design and optimization, will be critical in identifying the right operations model needed to support various manufacturing network strategies. Your problem-solving skills will be utilized to establish and drive metrics, all in the pursuit of operational excellence. Google Cloud accelerates every organization's ability to digitally transform its business and industry. Delivering enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Your responsibilities will include managing and developing processes for timely, cost-effective manufacturing while closely working with suppliers and internal cross-functional teams. Driving the team for scalable solutions and support models around invoice resolution, transactional error resolution, receiving issues, etc. Serving as subject matter expertise, defining OKRs, KPIs, and aligning on priorities for the team. Leading continuous improvement in onboarding and sustaining the CMs on the EDI/API platforms for seamless execution. Monitoring vendor/CM system performance, leveraging operational metrics to drive cycle time reduction, process quality, and optimization.,

About the Role: We are seeking a dynamic sales leader to drive revenue growth for our Digital Sales Team. The ideal candidate must possess relevant experience in overseeing digital sales teams in OEM/ SP and SI domains. Proficiency in Digital Sales models, tools, and frameworks is essential. A thorough understanding of Tata Communications" Core and Digital portfolio is a prerequisite. Candidates with prior sales experience in Managed Hosting Services, Security Services, and Unified Collaboration Services will be prioritized. People management skills and the ability to navigate a complex and matrix organization are advantageous. Key Responsibilities: The Digital Sales Leader will lead a team of Inside Sales Account Managers tasked with identifying new business prospects, upselling to existing clients, and surpassing monthly, quarterly, and annual targets to maximize revenue opportunities within the Indian region. This individual will be responsible for managing the necessary pipeline, order bookings, and revenue generation. Behaviours to Display: - Strategic Thinking: Align technology strategies with business objectives and future trends. - Collaboration & Influence: Manage stakeholders effectively and collaborate cross-functionally. - Agility & Adaptability: Navigate change, embrace challenges, and adjust strategies accordingly. - Results-Driven Approach: Focus on achieving business outcomes, efficiency, and scalability. - People Leadership: Inspire and develop high-performing teams through mentorship and empowerment. - Customer-Centricity: Understand customer needs and leverage technology to enhance user experiences. - Execution Excellence: Exhibit strong project management and execution skills to meet deadlines. Key Qualifications & Experience: - 15+ years of experience - Bachelor's Degree, preferably BE/B.Tech; MBA advantageous - Experience in Inside/Digital Sales, preferably in a Telco or software company with strong consultative selling skills - Proficiency in both hunting and farming roles - Open to candidates from industries like Telecom, SI, and OEMs - Strong written, oral, and listening skills; solid business acumen - Ability to influence and negotiate at all levels - Experience in technical, commercial, and industry-specific expertise - Familiarity with SFDC/Major CRM systems - Technical knowledge in IT, networking, software, and SAAS-based sales; Telecom Sales experience preferred - Proficiency in Windows and Microsoft Office applications,

As an AI commerce agent at Swirl, you will play a crucial role in combining videos, search, chat, reviews, and recommendations to create an interactive experience that facilitates faster product discovery and drives higher sales lift for customers. Trusted by renowned global brands such as VIVO, LG, and Puma, Swirl has a proven track record of delivering exceptional results, including a sales lift of +34% and a 13x average ROI. Your responsibilities will primarily focus on prospecting and lead generation. You will be required to identify and research potential customers who stand to benefit from the company's products or services. Initiating contact with prospects through various channels like cold calling, email, social media, and networking will be a key aspect of your outreach strategy. Additionally, nurturing leads by engaging with prospects to build relationships, answer queries, and provide detailed information about the company and its offerings will be essential. Once leads are qualified, you will pass them on to sales representatives or account managers for further action. It will be your responsibility to track your activities and results meticulously to provide valuable insights into lead generation efforts and sales pipeline performance. Staying updated with industry trends and best practices, being coachable, and remaining open to feedback are qualities that are highly valued in this role. To excel in this position, you should possess strong communication skills that enable you to articulate your message clearly and persuasively to prospects. Active listening skills will help you understand the needs and concerns of potential customers effectively. Your ability to persuade and influence prospects to engage with the company's offerings, coupled with adept problem-solving capabilities, will be crucial for success. Effective time management, resilience to bounce back from setbacks, and proficiency in data analysis to draw insights into performance metrics are also key skills required for this role. If you are looking for a dynamic opportunity where you can leverage your communication skills, engage with prospects, and contribute to driving sales growth, this role at Swirl offers a stimulating environment to showcase your talent and make a significant impact on the company's success.,

This is a key leadership position within the Trade and Working Capital Solutions (TWCS) technology team. Join an industry leader in the Trade Finance space, supporting global commerce for our customers as we invest aggressively to modernize our technology and innovate aggressively to ensure continued leadership as the global trade ecosystem rapidly evolves toward digitization. This is a new position that is focused on exploring the potential to offer existing TWCS capabilities to key partners and other banks in a Software-as-a-Service (SaaS) model. The role is 2-fold: Act as relationship managers for existing white label client as they expand and evolve their relationship with Citi. This includes managing key client technology stakeholders, providing end-to-end program management, and solutioning client needs across the Citi technology stack. Explore feasibility and business case for further monetizing TWCS IP through a more holistic SaaS model. About TTS O&T Will include standard paragraph on TTS and O&T Key Responsibilities: The role will include, but not limited to the following: - Provide technology relationship management to existing client(s). Face-off to senior technology counterparts, develop and manage SLAs and other service quality metrics, and negotiate and manage scope for any required changes. - Manage the end-to-end program for solution delivery. Ensure robust project planning, milestone identification, risk and issue management, and robust testing. Coordinate client needs across all TWCS capabilities and ensure timely, high-quality delivery. - Lead the modernization transition for clients. Articulate the modernization storyline and ensure a smooth and seamless migration from the current services to the modernized services. - Work through all aspects of security for both the current solution and the potential SaaS model. Ensure a robust security model that service the needs of conservative and highly regulated Financial Services clients. - Utilize SaaS industry best practices to evolve the model for supporting existing client(s). Define architecture enhancements and patterns to influence modernization efforts and new capability development to cater to potential future SaaS opportunities. - Partner with business stakeholders to explore additional opportunities to monetize TWCS intellectual property through SaaS or innovative models. Review market opportunity, potential pricing, and anticipated costs to identify potential market opportunities. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Qualifications & Required Experience: - 15+ years in hands-on technology leadership roles. - Experience managing technical client relationships. - Strong communication and presentation skills. - Ability to influence and negotiate with senior stakeholders. - Experience in financial services, fintech, and/or trade and logistics is a plus. - Experience leading a SaaS solution is highly preferred. - History of delivering large complex systems in a distributed environment using modern delivery techniques. - Strong technology background including architecture, cyber-security, development practices, and technology project delivery. - Experience with agile delivery, modern development practices (Dev/Ops, Dora, Microservices, and APIs), and Cloud Technology Successful candidate will possess the following leadership/personal qualities: - Demonstrate excellent communication and influence skills. Be able to articulate a complex strategy, and partner with clients to understand their needs and bring Citi solutions to them whenever possible. - Ability to lead provide technical leadership and managed in a matrixed environment. Need to influence delivery of other tech teams, coordinate across multiple teams, and influence the architecture of the organization. - Be creative, energetic, and passionate, driven by the desire to achieve a world-class standard of performance and exceptional customer experience - Be an intelligent risk taker, someone who challenges the status quo, operates across boundaries, and seeks win-win outcomes - Possess uncompromising ethics, unwavering integrity and the confidence and conviction to live and uphold the values of Citi - Be decisive and balanced in decision making; balancing strategic vs. tactical and risk vs. cost vs. speed to arrive at pragmatic and sustainable solutions. - Span boundaries to draw into Citi the best possible insight, experience, and technology capability from current and potential partner organizations. - Be disciplined in execution; retaining tight governance over multiple dimensions of performance; ensuring commitments are understood and met. - Be an outstanding leader of people able to create a compelling vision and deeply engage, inspire, and motivate people to achieve beyond their own expectations.,

You should possess an MBA in sales and marketing, preferably with an engineering background. It is essential to have successful previous experience as an enterprise sales representative or sales manager, consistently meeting or exceeding targets. You should be passionate about software, technology, and sales. Being self-motivated and capable of learning and adapting to new market demands with minimum guidance is crucial. You must demonstrate the ability to communicate, present, and influence credibly and effectively at all levels of the organization. Moreover, you should have proven ability to drive the sales process from plan to close, as well as possess strong business sense and industry expertise. Experience in Supply Chain Management & Logistics Industry Verticals would be advantageous. As a Product Sales Manager, you will be responsible for managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. Your role will involve designing and implementing a strategic sales plan to expand the company's customer base and ensure a strong presence in the market. Generating leads, prospecting, closing deals, and meeting planned sales goals are key aspects of the position. You will also be tasked with promoting the organization and its products, understanding our ideal customers and their relation to our products, presenting sales, revenue, and expenses reports, and providing realistic forecasts to the management team. Additionally, you should identify emerging markets and market shifts while staying fully aware of new products and the competitive landscape. Experience in planning and implementing sales of Saas and Paas products would be a nice-to-have for this role.,

You will play a key role in acquiring, managing, and retaining meaningful relationships that provide exceptional experiences to our customers. As a Transaction Processing Specialist in Market Operations within Commercial & Investment Banking, your primary responsibility will be to ensure the timely completion of all transaction management tasks for clients, address exceptions and client inquiries, and offer subject matter expertise. Additionally, you will be involved in daily regulatory reporting tasks, remediation activities, and process improvement initiatives. Your duties will include executing assigned tasks, taking the lead on process improvement and automation projects, independently managing tasks with minimal supervision, and maintaining a vigilant attitude towards identifying issues and risks that could impact processes or the organization. The ideal candidate should have experience in middle or back office operations, a solid understanding of the financial services industry, its products, and processes. Strong analytical skills, effective communication and presentation abilities, keen attention to detail and accuracy, a strong sense of ownership and responsibility, excellent customer focus, and the ability to drive results through effective communication, influence, and interactions are essential. A Bachelor's degree is required for this role, along with proficiency in computer skills including MS Excel, Word, PowerPoint, Outlook, etc.,

As a Talent & Development Specialist in the Global Employee Learning Team at Deutsche Bank, you will play a crucial role in providing learning opportunities to all employees worldwide. Your primary responsibility will be to work with HR and business leaders to assess current employee skills, identify gaps, and design training programs to enhance capabilities in alignment with organizational goals. Utilizing various delivery methods, including digital and virtual learning, you will execute these training programs effectively. Being part of a digital-first learning team, you will contribute to the continuous evolution of the global learning offering. Drawing upon your experience, you will design new products to address gaps in the existing learning portfolio and collaborate with preferred suppliers to deliver high-quality learning solutions. Data and insights from business stakeholders and employees will guide your decision-making process to maximize impact. Your role will also involve building and maintaining effective stakeholder relationships, offering learning consultancy support, and leading agile projects. Your responsibilities may include releasing new platforms, learning curation, marketing campaigns, governance, onboarding vendors, and evaluating impact. By understanding stakeholder needs and continuously improving based on feedback, you will drive learning adoption and actively promote learning opportunities. To excel in this role, you should have a minimum of 7-12 years of experience in learning and development, with a proven track record of leading complex projects and programs. Experience in managing third-party vendors, utilizing learning technologies, and digital learning channels is essential. Your key skills should include effective communication, interpersonal relationship-building, presentation/facilitation, senior stakeholder management, project management/agile, instructional design, problem-solving, ownership of strategic projects, procurement understanding, coaching/leadership, influence, risk management, and proficiency in Microsoft Office tools. At Deutsche Bank, you will receive training, development, coaching, and support to excel in your career. The organization fosters a culture of continuous learning, collaboration, and empowerment to drive individual and collective success. Join us in building a positive, fair, and inclusive work environment where together, we strive for excellence every day. Visit our company website for more information: [Deutsche Bank Company Website](https://www.db.com/company/company.htm).,

You will be responsible for implementing and rolling out training workshops and initiatives to positively impact business results for the Defence Channel. Your role will include monthly planning of the training schedule in alignment with the channel's defined priorities. You must possess the ability to persuade and influence the Channel Sales Head and RSMs to implement training modules for upskilling the team. Your duties will involve persuading and training the Sales Team SPOC on conducting Cantonment Events, utilizing Proposition Centric Conversation starters and Sales Tools, and encouraging their usage in customer interactions to enhance lead generation and sales conversion ratio. You will be expected to positively impact the performance of RMs based on defined parameters, demonstrating the maturity needed to manage complex business situations effectively. Tracking the training impact in terms of RM Activation, Average leads per activity, Number of FGDs to Leads, Product Mix, Activation, NOP, and APE Productivity of the RMs will also be part of your responsibilities. Ensuring compliance with defined training processes is crucial for this role. As an ATM, you will lead more complex RM development workshops and behavioral programs post internal and external certifications to enable engagement with officers and other ranks of the armed forces, providing after-sales service. You will also lead identified Sales Training projects with defined objectives as part of your role. The ideal candidate should have subject matter expertise, facilitation skills, the ability to build relationships, a learning orientation, and the capacity to build organizational capability.,

About Agoda Agoda is an online travel booking platform that offers accommodations, flights, and more. The company utilizes cutting-edge technology to connect travelers with a vast network of 4.7M hotels and holiday properties worldwide, along with flights, activities, and other travel options. As part of Booking Holdings and based in Asia, Agoda boasts a diverse team of 7,100+ employees from 95+ nationalities across 27 markets. The work environment at Agoda is characterized by diversity, creativity, and collaboration, fostering a culture of experimentation and ownership to enhance customer travel experiences. Purpose Bridging the World Through Travel Agoda believes that travel enriches people's lives, allowing them to enjoy, learn, and experience the world. Travel brings individuals and cultures closer together, promoting empathy, understanding, and happiness. The team at Agoda is united by a shared passion to make a positive impact by leveraging innovative technologies and strong partnerships to make travel easy and rewarding for everyone. Team Overview Agoda Finance plays a crucial role in the company's success by expanding its global reach and range of travel products and services. The Finance team manages day-to-day financial operations, identifies growth opportunities, and balances risk management with innovation. With a culture centered around experimentation and data analysis, Agoda Finance provides strategic insights to drive sustainable growth and development in new markets. The team also prioritizes career development, offering well-defined career tracks and development opportunities for team members. The Opportunity The Head of Tax at Agoda will be responsible for providing effective tax advice on new products and business models. They will collaborate with the finance team, Legal, and Product departments to ensure proactive tax planning that aligns with the company's objectives and goals. The ideal candidate will bring a forward-thinking approach to develop a market-leading tax department with robust processes and compliance measures. Key responsibilities include overseeing tax matters across multiple countries in North America, EMEA, and APAC, managing income tax risks, and implementing tax planning strategies to drive efficiency. Role Responsibilities In this role, you will: - Develop a deep understanding of Agoda's business and regulatory landscape - Design and implement tax planning strategies for structural efficiencies - Manage global income tax risks and ensure compliance with tax laws - Turn the Tax function into a competitive advantage for Agoda - Implement documentation and monitoring controls for tax organization - Ensure accurate reflection of Agoda's business model in contracts - Develop a best-in-class tax organization and practices - Meet international requirements and establish internal reporting metrics for business insights Qualifications for Success Experience and Knowledge: - Over 15 years of multi-disciplinary tax experience - In-house tax management experience - Team management experience of over 10 people - Deep understanding of international tax regulations and compliance procedures - Exposure to Accounting, Risks, and Controls matters - Agile environment experience with ability to handle multiple priorities - Up-to-date on digital industry innovations Competencies: - Strong team leadership skills - Excellent communication and ability to explain technical tax matters clearly - Influence and collaborate effectively - Prioritize and organize teams around key priorities Traits: - Entrepreneurial and dynamic personality - Global mindset with attention to details - Solution-driven and pragmatic - Analytical and numerical skills Preferred Qualifications: - Experience in the travel industry - Regional experience in Asia - E-commerce expertise - Tax Law degree - Knowledge of Accounting Standards Agoda is an Equal Opportunity Employer and values diversity in its workforce. Applications will be kept on file for future vacancies, and candidates can request removal of their details as needed. Agoda does not accept third-party resumes and is not responsible for any fees related to unsolicited resumes.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The Deal Manager - Assistant Director partners with Engagement Teams to support regional strategic, high-value pursuits. They engage early and at multiple stages during the pursuit process and are responsible for developing a tailored communications strategy to articulate a compelling Why EY proposition in all pursuit collateral. The Deal Manager - Assistant Director is responsible for the tactical management of all pursuit work-streams including the facilitation of pursuit readiness sessions, touchpoint campaign, draft value proposition, proposal development, and orals preparation. The Deal Manager - Assistant Director provides support, advice, and expertise in all stages of the Bid Management Process, involving in pre-RFP, RFP response, and post-RFP phase. Deal Manager - Assistant Directors are expected to manage the execution of the pursuit process, including critical path, timeline, and interdependencies. They assess the competitive situation and help develop a differentiated win strategy focused on client priorities while protecting EY's interests. They develop a power map and tactics to navigate the client buying process and provide glue to focus and guide the extended pursuit team through a structured sales approach and proposal development. Deal Manager - Assistant Directors collaborate with the extended pursuit team to define, package, and articulate a compelling client offer across scope, solution, price, and terms. They plan storyline/key messages and prepare the extended team for orals. Additionally, the Deal Manager - Assistant Director is required to identify, develop, and implement innovative approaches to pursuit management and drive adoption of these across the Region. Your key responsibilities include: - Strategic Pursuit and Opportunity Management - Develop client-centric win themes and manage the development of opportunity value propositions - Lead the development of strategic messaging and client-facing pursuit collateral - Ensure quality control of all client-facing materials during the pursuit - Act as the knowledge steward for the pursuit - Facilitate internal deal governance process - Lead post-pursuit analysis and review; make recommendations for process improvement - Supervise the work of the pursuit support team and third-party resources To qualify for the role, you must have: - Education: Bachelor's degree (advanced degree preferred), MBA (Marketing/International Business) - Experience: 12-15 years in Business Development with a minimum of 5 years in Bid Management/Pre-Sales/Pursuit Management in professional services organizations - Certification Requirements: Expected to remain current on EY training and curriculum, APMP and/or PMP Certification would be an added advantage Skills and attributes for success: - Critical thinking, organized, detail-oriented with strong analytical skills - Good understanding of Business Development and Pursuit Management - Excellent communication skills (verbal, written, and listening) - Ability to influence without authority, lead, and coach others - Proven ability to build collaborative relationships with stakeholders What we offer: EY Global Delivery Services (GDS) provides a dynamic and truly global delivery network, offering fulfilling career opportunities and the chance to work with well-known brands from across the globe. You will collaborate with EY teams on exciting projects and have access to continuous learning opportunities, transformative leadership, and a diverse and inclusive culture. EY | Building a better working world. EY exists to build a better working world, helping to create long-term value for clients, people, and society, and build trust in the capital markets.,

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsofts products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Are you a Leader who likes to engage CxOs during crisis situations Do you have mastery in leading during ambiguous situations Can you influence beyond boundaries to drive complex Customer outcomes Does Executive communications come naturally to you As the Area Support Leader (ASL) you are responsible for Area crisis response, acting on behalf of Microsoft Executives in crisis events, key customer escalation management, and ensuring customer confidence in Microsoft support and crisis response. You will liaise and triage between the customers and Senior Leaders across organizations within Microsoft, serving as the Areas trusted advisor and partner, consulting with relevant teams and customers to drive systemic improvement in customer health and resiliency. The ASL role is designed to strengthen resiliency for customers and the Area overall. As such, the ASL role requires technical ability, understanding of operational health, and the ability to manage relationships effectively when there is ambiguity, uncertainty, and pressure. The ASL should be able to converse with technical leaders in engineering and the CSA community in the CSU and be able to review components during and post customer events to avoid repeat. The ASL should exhibit executive maturity, executive presence (confidence, communications, control), impact and influence, and leadership in ambiguity. This role is flexible in that you can work up to 50% from home. Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Crisis Management Crisis Response: The ASL is responsible for coordinating crisis response during high impact service incidents. They are the Incident Commander within their Area Crisis Coordination Group (CCG), triaging and coordinating between stakeholders, reducing confusion, and instilling confidence during and after a crisis. Crisis Readiness: The ASL role requires a deep understanding of Microsoft Crisis Response processes and resources, as well as completion of Crisis Response and Field Drills training content. The ASL will need to execute on various tasks throughout the crisis lifecycle, including readiness, response, and recovery Consulting and Advising: In preparation for any future crisis, the ASL also serves as the Areas trusted advisor and partner, consulting with relevant v-teams, and customers to drive systemic improvement in customer health and resiliency Operational Health Improvement: The ASL is responsible for driving operational health improvement plans for selected customers and owning actions to prevent recurrence. Key Customer Escalation Management The ASL is responsible for managing Area executive escalations and restoring confidence with key customers. They participate in Root Cause Analysis (RCA) and Post Incident Reviews (PIR) for escalated events to fully understand the cause and the strategy to prevent recurrence and improve customer health and readiness. They may also preside over confidence engagements as the delegate for Microsoft executives, talking to the customer about why an issue occurred and how to prevent it from recurring. The ASL also provides consultative support for select customers in the same way that CE&S leadership does through their account sponsorship, including driving systemic improvement in services health for key customers in their Area. They work with the customers account teams to ensure the customers architecture is as resilient as possible to minimize business impact. Systemic Issue Management The ASL is responsible for managing systemic issues that are creating dissatisfaction for customers. They work to ensure that systemic issues are captured, reported, and communicated. The ASL is uniquely positioned to observe the impact of systemic issues on key customers and to ensure that feedback is directed to the appropriate resources for management. The ASL will consult with relevant v-teams and customers to identify opportunities for process improvement and incorporate automation where necessary to increase efficiency and effectiveness of processes. They also oversee end-to-end governance across business functions and maintain documentation for flow, controls, underlying systems, and requirements as needed How You Do It Leadership in ambiguity: The ASL should be able to demonstrate leadership in ambiguous situations, with the ability to make decisions and approach challenging situations with a clear strategy. They should be able to problem-solve and collaborate with colleagues and be able to adapt to changing circumstances. Executive presence: The ASL should have a strong executive presence, with confidence, effective communication skills, and the ability to maintain control in challenging situations. They should be able to make a good impression and communicate confidence, while also seeking feedback and demonstrating strategic thinking. Relationship management: The ASL should have strong relationship management skills, with the ability to manage relationships effectively when there is ambiguity, uncertainty, and pressure. They should be able to build trust with stakeholders and pivot reactive support conversations into strategic conversations. Impact and influence: The ASL should be able to create influence strategies that cut across organizational boundaries to achieve broad business outcomes. They should be able to secure strategic alliances or partnerships to gain widespread support and enlist commitment by involving others early and often. Executive maturity: The ASL should exhibit executive maturity, with the ability to manage themselves and their relationships effectively when there is ambiguity, uncertainty, and pressure. They should be able to provide a voice of reason in chaotic situations or offer much-needed perspective in situations that are difficult or contentious, while remaining open to learning from others. Technical ability: The ASL should have a strong technical background and be able to understand and communicate technical concepts effectively. They should be able to converse with technical leaders in engineering and the CSA community in the CSU and be able to review components during and post-crisis scenarios to avoid repeat. Understanding of operational health: The ASL should have a deep understanding of operational health, both internally in the Microsoft ATU, and at the customer level. This will be key to unpicking crisis scenarios and driving systemic improvement in customer health and resiliency. Qualifications Preferred Crisis Management and C-Suite proven communication capabilities 16+ years technology industry, customer service, or related experience OR Bachelor's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience OR Master's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience OR equivalent experience. Required Cloud Technology Certification (minimum of Azure Fundamentals. M365 Fundamentals). 12+ years technology industry, customer service, or related experience OR Bachelor's Degree in technology, business, or related field AND 9+ years technology industry, customer service, or related experience OR Master's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience OR equivalent experience. Project or program management experience. Experience working with Microsoft products and services. Recommended higher certification levels such as Level 200 and 300 certifications in Microsoft Cloud Technologies. Reactive support experience preferred Knowledge and understanding of Microsoft Unified Deal Construction preferred ,

TransUnion's Job Applicant Privacy Notice What We'll Bring About the role Youll be joining a new Business Analyst team who provide support to the Product Owners working with our Product Delivery teams. In this role, you will be working on a platform transformation programme, laying the foundation for future enhancements in one of our key product lines. Day to day you will Ensure that accurate and comprehensive requirements are defined, produced and clearly communicated to all relevant parties at the appropriate level Document key processes Engage in agile ceremonies e.g. stand ups, refinement, retro, planning etc. Work closely with key product stakeholders to enable collaborative output Provide progress updates to the Product Owner What You'll Bring Key tasks and Accountabilities Creating and maintaining key process documentation including As-is and To-be process flows Delivering documentation & recordings required for internal product demonstrations Learn and maintain a comprehensive product knowledge Stakeholder engagement with Product Delivery teams & Product Owner Transforming high level business requirements into detailed stories Prepare user stories in coordination with the Product Owner and Product Delivery teams Define User Story Acceptance Criteria in coordination with Product Owner and Delivery Team Lead refinement sessions including preparing the agenda and business requirements in coordination with the Product Owner Attend and play a key role in Agile ceremonies representing the perspective of Solutions and the broader business Support Incident Investigations Essential Skills & Experience Experience of working with agile development methods Experience of product development in a software delivery or infrastructure environment Excellent problem solving and decision making skills Strong commercial acumen Ability to work effectively under pressure Ability to identify, manage and mitigate risks Disciplined with strong planning and organisation skills and the ability balance multiple conflicting priorities Effective communication skills to influence a range of stakeholders Attention to detail Impact You'll Make Desired Skills Previous experience in working with platform migrations Proficient with process modelling tooling (e.g. Lucid Charts, Visio etc.) This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Analyst, Business Analysis,

As a Senior Supplier Quality Engineer at Honeywell, you will lead a team of quality engineers to ensure that our suppliers meet Honeywell's quality standards and strategy in the manufacture of components. Your primary responsibilities will include driving supplier performance improvement, managing supplier relationships, and ensuring the highest level of quality in our supply chain. You will report directly to our Senior Engineer Supplier Quality Engineer Manager and work out of our Pune location on an on-site work schedule. In this role, you will have the opportunity to make a significant impact by managing the day-to-day activities of your team, driving continuous improvement initiatives, and ensuring compliance with quality standards and regulatory requirements. You will also be responsible for conducting supplier audits, performing root cause analysis, and driving corrective actions to address quality issues. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. You will contribute to building a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture. Key Responsibilities: - Manage the day-to-day activities of direct reports, providing career roadmaps for each member of the team - Drive supplier performance improvement initiatives to achieve world-class levels of quality - Develop and implement supplier quality strategies to ensure compliance with quality standards and regulatory requirements - Conduct supplier audits to assess supplier capabilities and identify areas for improvement - Drive root cause analysis and corrective actions to address quality issues and prevent recurrence - Collaborate with cross-functional teams to drive continuous improvement and resolve quality issues - Monitor supplier quality metrics to identify trends and opportunities for improvement - Provide technical support and guidance to suppliers to help them meet Honeywell's quality requirements Requirements: - 5+ years of experience in supplier quality engineering or a related role - Willingness to travel as required - Master's degree in Engineering or a related field preferred - Bachelor's degree in a technical discipline such as science, technology, engineering, or mathematics - Strong knowledge of quality engineering practices and methodologies - Excellent problem-solving and analytical skills - Strong communication and interpersonal skills - Ability to work effectively in a cross-functional team environment - Experience in leading supplier performance improvement initiatives - Six Sigma certification or knowledge of Six Sigma methodologies - Knowledge of industry quality standards and requirements - Experience in conducting supplier audits and performing root cause analysis - Strong project management skills - Ability to influence and negotiate with suppliers - Continuous improvement mindset About Honeywell: Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address critical challenges around energy, safety, security, air travel, productivity, and global urbanization. Honeywell is a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Their products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Additional Information: - Job ID: HRD259538 - Category: Procurement - Location: Gate #181, Fulgaon Village, Pune, Maharashtra, 412216, India - Exempt,

Meet the Team The Strategic Enterprise team collaborates with Indian enterprises, guiding them through their digital transformation journeys. Comprised of high-performing Account Managers (AMs), the team excels in independent operation, ambitious planning, and diligent execution. Success is measured not only in numbers but by the meaningful business impact crafted for clients. We uphold the principle that doing things the right way is equally meaningful as doing the right things. Your Impact As an Account Manager - Enterprise, you will be instrumental in crafting Cisco's future by managing relationships with major conglomerates and IT services organizations in the West region. This role offers the opportunity to drive growth and improve Cisco's market presence through strategic partnerships. Key responsibilities include: Acting as the account executive within a larger account team for designated conglomerates. Collaborating with cross-functional teams to manage and expand revenue streams. Building and maintaining strategic relationships with client executives and decision-makers. Developing and executing a 1-3 year strategic account plan aligned with the client's goals. Identifying and pursuing innovative business opportunities to increase Cisco's wallet share. Providing business reporting and forecast management using methodologies like MEDDPICC. Leading innovation strategies with customers, focusing on cost savings and competitive advantage. Minimum Qualifications We are seeking an Account Executivewith 10+ years of sales experience in the technology sector for Pune region Consistent track record of selling to enterprise accounts. Strong interpersonal and time management skills. Demonstrated ability to influence senior executives and decision-makers. Possess a comprehensive understanding of Cisco's products, services, and solutions, including Cloud, AI, networking, and security technologies. Preferred Qualifications Excellent negotiation and interpersonal skills. Ability to work optimally across geographies and virtual teams. Experience in developing strategic business plans. Strong analytical and decision-making abilities. Passion for technology and innovation. #WeAreCisco: #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connectionwe celebrate our employees diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer80 hours each yearallows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!,