1.0 - 5.0 years

0 Lacs

lucknow, uttar pradesh

On-site

As a customer service representative in the insurance industry, your primary role will be to attend calls and provide information to both potential and existing clients regarding insurance policies, as well as communicate any policy modifications effectively. You will also be responsible for soliciting the sale of additional products and services, ensuring customer issues are resolved efficiently, and keeping clients well-informed and satisfied at all times. Maintaining strong customer relationships and recording all customer interactions, including complaints and actions taken, will be crucial aspects of your job. Additionally, you will need to send out correspondence such as emails, newsletters, and other forms of communication to customers, all while upholding the company's reputation and providing price quotes to potential clients. To succeed in this role, you should possess multitasking abilities, effective verbal and non-verbal communication skills, and the willingness to assist customers, especially in handling difficult situations. Basic typing and computer skills, along with the capacity to work flexible hours, are also essential. Sound judgment, good listening skills, and the ability to analyze situations critically and resolve problems efficiently in a fast-paced environment will be key to your success. Qualifications for this position include excellent communication and interpersonal skills, attention to detail, a good command of English, and basic computer knowledge. You should also be capable of communicating, presenting, and influencing effectively. This is a full-time position with health insurance benefits, requiring a Bachelor's degree and at least 1 year of work experience. The work location is in Lucknow, Uttar Pradesh, and reliable commuting or relocation is necessary.,

Posted 6 days ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.