You will be responsible for overseeing the day-to-day operations of the service center in Sanand, Gujarat within the Automobile (Passenger Vehicles) industry. Your role will involve managing and leading a team of technicians, service advisors, and support staff to ensure timely and quality servicing of all customer vehicles, both routine and complaint-related. It will be your duty to handle both technical and non-technical aspects of workshop operations, monitor and control the inflow of vehicles, and optimize workshop capacity utilization. You will also be required to implement processes for customer satisfaction and service excellence, with a focus on increasing service revenue, productivity, and repeat business. Additionally, maintaining service records, stock of spare parts, and tools/equipment inventory will be part of your responsibilities. Collaboration with CRM and sales teams to ensure a seamless customer experience will also be essential. To excel in this role, you should have a minimum of 5 years of experience in the automobile service industry, along with a strong technical knowledge of automotive systems such as diagnostics and repairs. You must be capable of handling team responsibilities, including discipline, training, and motivation. Knowledge of service KPIs like inflow, job card closures, and labour revenue, as well as familiarity with Dealer Management Systems (DMS) and CRM tools, are crucial for success in this position. A proactive attitude towards customer satisfaction and business growth, good communication skills, and effective problem-solving abilities are also required. Preferred qualifications include a Degree/Diploma in Automobile/Mechanical Engineering and prior experience working with OEM-authorized workshops.,
As a General Sales Manager at Infinity Vehicles Private Limited in Surendranagar, you will be responsible for overseeing sales activities, developing sales strategies, managing sales teams, and achieving sales targets. Your role will involve utilizing your Sales Management, Sales Strategy, and Team Management skills to drive business growth. Additionally, you will apply your Business Development and Client Relationship Management skills to foster strong relationships with clients and expand the customer base. To excel in this role, you must possess excellent communication and negotiation skills to effectively engage with stakeholders. Your Analytical and problem-solving skills will be crucial in identifying opportunities for improvement and addressing challenges in the sales process. Proficiency in Microsoft Office and CRM software is essential to streamline sales operations and track performance metrics accurately. The ideal candidate for this position should hold a Bachelor's degree in Business Administration or a related field. Prior experience in automotive sales would be advantageous, and a minimum of 10 years of experience in automobile sales is required to be considered for this role. If you are a dynamic and results-oriented professional with a strong background in sales management and a passion for the automotive industry, we invite you to apply for this exciting opportunity at Infinity Vehicles Private Limited.,