4 Industry Clouds Jobs

As a highly accomplished and strategic Salesforce Solution Architect, you will be responsible for leading solution design processes for new business opportunities by understanding client needs and translating them into innovative Salesforce solutions. Your role will involve architecting scalable, secure, and high-performing solutions that align with client objectives and technical landscapes, defining technical visions, and presenting proposed solutions to clients through compelling presentations. In the pre-sales phase, you will act as the primary technical point of contact, collaborating with sales teams to develop winning strategies, conduct discovery workshops, and deliver tailored solution proposals. You will contribute to creating sales collateral, participating in client presentations, and articulating technical capabilities and solution differentiators in RFP/RFI responses. Additionally, you will play a key role in contributing to the development and refinement of Salesforce & AI go-to-market strategies, collaborating with marketing teams to create impactful content, staying updated on Salesforce product updates, industry trends, and competitive landscapes, and identifying opportunities for new service offerings based on market demand. Your responsibilities will also include collaborating with delivery teams, providing technical guidance and mentorship, contributing to internal knowledge assets, and methodologies related to Salesforce solutioning and pre-sales. To be successful in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, along with 10+ years of experience in the Salesforce ecosystem focusing on solution architecture and pre-sales activities. You are expected to have deep knowledge of the Salesforce platform, including Agentforce, Salesforce Einstein features, and various clouds, a proven track record of successfully architecting complex Salesforce & AI solutions, strong communication and presentation skills, and the ability to work independently and collaboratively in a fast-paced environment. Relevant Salesforce Consultant certifications are highly preferred, and experience with industry verticals, other CRM systems, integration tools, project management methodologies, and pricing models for Salesforce implementations will be advantageous.,

Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is seeking a highly motivated Director of Professional Services for it's Global Delivery Centre. The ideal candidate will have experience working in a Global Delivery Centre set up and a strong Salesforce background with a passion for development and growth. As a Director of Professional Services you should have expertise in building strong competency with large teams across geographies. Should have pre-sales management experience with a deep knowledge of enterprise sales cycles. Should have Salesforce project implementation experience with the different engagement models.We seek an outstanding and experienced leader who will lead a highly motivated and performant industry focused Services team to deliver maximum value and satisfaction to our customers and teams.The successful candidate will be a key member of the Leadership Team. You will have a depth and breadth of experience managing a team of service engineers, across industries & domains and multiple product lines. You will have exceptional leadership, communication, strategic, analytical, pre-sales, and consulting skills, as well as a track record of building high performing teams. Additionally, you will have a track record of success in the following areas: Internal and external stakeholder management C level relationships and the ability to translate these into revenue Transformational thinker and leader, taking the business to the next level through disruptive thinking and innovation People and Organisational leadership Responsibilities: Manage and grow an industry focused professional services team with the top talent and organization structure Provide leadership, technical direction, and mentor to maintain a high-performing, highly engaged team with maximum utilization Build and foster relationship for a greater and closer collaboration with the Regional Salesforce Professional services teams Business Development - Leverage existing relationships to help win new Salesforce clients. Participate in business development with prospective clients including solution definition, pre-sales, estimating, negotiating and project planning. Present solutions and proposals to internal and external stake holders. Focus on innovation to ensure the team is constantly innovating in their approach to deliver maximum value of Salesforce products. Build and nurture relationship with internal teams like product & engineering, external system integrator and technology partners to solidify our partnership and commitment to the customer while penetrating deeper within accounts. Hire world class talent, promote diversity (age, gender, experience, and heritage) and manage performance to ensure career growth opportunities Embody Salesforce values and provide exemplary leadership Experience/Skills Required: 15+ years of experience working for a consulting firm or a professional services division of a software company that delivers software based business solutions related to Sales, Marketing, Services and Support Strong Salesforce experience in Sales, Services and/or Industry clouds Proven success in building a Salesforce consulting organisation with a will to win and a track record of leading a team of 100 plus members while demonstrating continuous improvement. Track record of at least 5 successful Salesforce cloud project implementations. Experience of one or more large scale transformation projects successfully completed Track record of selling solutions at the C-level Track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth Passion for technology and innovation, and a proven forward thinker Ability to quickly grasp and distinctly explain technology and business concepts Strong understanding of business processes and their implementation into enterprise applications Excellent analytical, influencing and communication skills: Demonstrate the ability to collaborate effectively across teams (both internal and external) to garner support and achieve outsized impact Degree or equivalent proven experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and , and our AI agents accelerate your impact so you can . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Description Salesforce is seeking a highly motivated Director of Professional Services for its Global Delivery Centre. The ideal candidate will have experience working in a Global Delivery Centre set up and a strong Salesforce background with a passion for development and growth. As a Director of Professional Services you should have expertise in building strong competency with large teams across geographies. Should have pre-sales management experience with a deep knowledge of enterprise sales cycles. Should have Salesforce project implementation experience with the different engagement models. We seek an outstanding and experienced leader who will lead a highly motivated and performant industry focused Services team to deliver maximum value and satisfaction to our customers and teams. The Candidate Would Be Able To Drive Successful Delivery Outcomes, Especially Focused On Quality - For a Portfolio Of Programs While Working With a Matrix Of Practices, Engaging With Project Teams Distributed Across Geographies And Internal Business Units. Additionally, You Will Have a Track Record Of Success In The Following Areas Internal and external stakeholder management C level relationships and the ability to translate these into revenue Transformational thinker and leader, taking the business to the next level through disruptive thinking and innovation People and Organisational leadership Responsibilities Manage and grow an industry focused professional services team with the top talent and organization structure Provide leadership, technical direction, and mentor to maintain a high-performing, highly engaged team with maximum utilization Build and foster relationship for a greater and closer collaboration with the Regional Salesforce Professional services teams Business Development - Leverage existing relationships to help win new Salesforce clients. Participate in business development with prospective clients including solution definition, pre-sales, estimating, negotiating and project planning. Present solutions and proposals to internal and external stake holders. Focus on innovation to ensure the team is constantly innovating in their approach to deliver maximum value of Salesforce products. Build and nurture relationship with internal teams like product & engineering, external system integrator and technology partners to solidify our partnership and commitment to the customer while penetrating deeper within accounts. Hire world class talent, promote diversity (age, gender, experience, and heritage) and manage performance to ensure career growth opportunities Embody Salesforce values and provide exemplary leadership Experience/Skills Required 15+ years of experience working for a consulting firm or a professional services division of a software company that delivers software based business solutions related to Sales, Marketing, Services and Support Strong Salesforce experience in Sales, Services and/or Industry clouds Proven success in building a Salesforce consulting organisation with a will to win and a track record of leading a team of 100 plus members while demonstrating continuous improvement. Track record of at least 5 successful Salesforce cloud project implementations. Experience of one or more large scale transformation projects successfully completed Track record of selling solutions at the C-level Track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth Passion for technology and innovation, and a proven forward thinker Ability to quickly grasp and distinctly explain technology and business concepts Strong understanding of business processes and their implementation into enterprise applications Excellent analytical, influencing and communication skills: Demonstrate the ability to collaborate effectively across teams (both internal and external) to garner support and achieve outsized impact Degree or equivalent proven experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Show more Show less

Salesforce is looking for a highly motivated Director of Professional Services to join its Global Delivery Centre. The ideal candidate should have experience in working within a Global Delivery Centre and a solid background in Salesforce with a strong focus on development and growth. As the Director of Professional Services, you will be responsible for building strong competency within large teams across different geographies. You should also possess pre-sales management experience and a deep understanding of enterprise sales cycles, along with prior experience in Salesforce project implementation using various engagement models. We are in search of an exceptional leader who can lead a high-performing Services team focused on delivering maximum value and satisfaction to our customers and teams. The successful candidate will drive successful delivery outcomes, particularly emphasizing quality, for a portfolio of programs. This role involves working closely with a variety of practices, engaging with project teams spread across geographies and internal business units. Additionally, you should have a proven track record in the following areas: - Managing internal and external stakeholders - Building and maintaining C-level relationships and translating them into revenue - Being a transformational thinker and leader, driving the business forward through innovative and disruptive ideas - Demonstrating strong people and organizational leadership skills Key Responsibilities: - Managing and developing an industry-focused professional services team with top talent and an effective organization structure - Providing leadership, technical guidance, and mentorship to maintain a high-performing and engaged team with optimal utilization - Establishing and nurturing relationships for better collaboration with Regional Salesforce Professional Services teams - Engaging in Business Development activities by leveraging existing relationships to acquire new Salesforce clients - Focusing on innovation to ensure the team continuously enhances its approach to deliver maximum value from Salesforce products - Cultivating relationships with internal teams like product & engineering, external system integrators, and technology partners to strengthen partnerships and enhance customer commitment - Recruiting top-tier talent, promoting diversity, and managing performance to create growth opportunities for team members - Exemplifying Salesforce values and providing exceptional leadership Experience/Skills Required: - At least 15 years of experience working for a consulting firm or a professional services division of a software company specializing in software-based business solutions related to Sales, Marketing, Services, and Support - Strong expertise in Salesforce Sales, Services, and/or Industry clouds - Proven success in establishing a Salesforce consulting organization, leading a team of over 100 members, and showcasing continuous improvement - Track record of at least 5 successful Salesforce cloud project implementations - Experience in successfully completing one or more large-scale transformation projects - Demonstrated success in selling solutions at the C-level - Consistent delivery of revenue targets, accurate forecasting, and a focus on team development and growth - Passion for technology and innovation, along with a forward-thinking mindset - Ability to grasp and articulate technology and business concepts clearly - Strong understanding of business processes and their implementation in enterprise applications - Excellent analytical, influencing, and communication skills, with a focus on effective collaboration across internal and external teams to drive significant impact - Degree or equivalent experience required, with evaluation based on core competencies relevant to the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.),