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10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a Sales Support Specialist in the energy or turbine industry, you will play a crucial role in assisting sales representatives by preparing proposals, quotes, and contracts for turbine control systems. Your responsibilities will involve collaborating with engineering and product teams to customize solutions based on customer requirements. You will be required to analyze customer specifications to ensure compatibility with turbine control systems, as well as identify and document deviations from standard offerings. Your role will also include supporting customers in understanding product functionalities, applications, and benefits. Furthermore, you will be responsible for managing customer inquiries and providing timely responses to technical and commercial questions. You will need to coordinate with cross-functional teams to ensure the timely delivery of products and services. Maintaining accurate records of sales activities, customer data, and technical documentation in CRM systems will be a key part of your day-to-day tasks. Your insights and input to the sales and marketing team on customer needs and market demands will be highly valued. To excel in this role, you should be a graduate engineer with over 10 years of experience in sales support, technical support, or a related role in the energy or turbine industry. Strong experience with turbine control systems, automation, or industrial controls is highly preferred. Your technical acumen and ability to understand complex control systems will be essential. Proficiency in CRM software, MS Office Suite, and sales management tools is required. A proactive approach to addressing customer needs and driving sales outcomes is crucial. Staying updated on turbine control technologies, industry trends, and competitor offerings will be necessary to succeed in this role. A problem-solving mindset, along with a customer-focused approach, will be key to effectively supporting sales efforts. Your good analytical, communication, and interpersonal skills will be beneficial in building strong relationships with customers and internal teams.,
Posted 1 week ago
1.0 - 7.0 years
0 Lacs
bengaluru, karnataka, india
On-site
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary As a Senior Field Service Engineer , you will provide preventive maintenance, troubleshooting, repair, calibration and installation support on various mechanical, electro-mechanical, and electronic units. You interact with customers on a daily basis and completes associated administrative tasks as required. Think of this as an electrical-mechanical-plumber-Customer Service Engineer all rolled into one! Every day, something special happens at STERIS. What will YOU help us do next What You Will Do Perform preventive and corrective maintenance required on STERIS and related product lines. This includes: disassembling, replacing, or repairing defective parts; reassembling as required; troubleshooting, adjusting/calibrating ready for use by using standard and specialized tools by using technical manuals etc. Troubleshoot, repair or refurbish standard and special purpose equipment and systems components. Perform administrative duties as assigned to ensure effective planning, utilization, and required paperwork completion. This includes, but is not limited to: communicating schedule changes to the Customer Operations Department daily; computer synchronization daily; complete service reports and activities within two business days after completing a customer visit, maintain on-site Customer Service Logs/Total Maintenance Care books according to STERIS procedures; and maintain tools and parts inventory to prescribed levels as required by Service Manager Develop and maintain effective, communicative relationships with customers, managers. Communicate activities to customers include scheduling of Preventive Maintenance and estimated time of arrival for unscheduled work. Utilize provided product and industry knowledge to assure customers expectations of service are exceeded. Respond to routine customer and sales questions regarding equipment operation and performance or direct questions straight to more experienced colleagues. Maintains courteous, smart and professional demeanor when working with customers, contractors, management and colleagues. Utilize customer protocols when entering and exiting facilities. Follows all STERIS and Customer Health & Safety protocols and procedures. Learn about STERIS solutions for our customers to enhance sales and growth in the field and pass on leads to management and sales where possible. The Experience, Skills And Abilities Needed Associate&aposs degree in Electronics, mechanical or similar degree, plus one year of related experience, or a High School Diploma/GED with a minimum of five years of experience Excellent interpersonal and Customer communication skills Strong technical and troubleshooting skills Proficiency in computers and Windows software General knowledge of the following: principles and methods of sterilization, steam generators, operating lights and tables, industrial controls, central processing systems, and modular transport systems. Strong organizational and problem-solving skills Ability to work independently without supervision Flexibility to handle multiple and changing priorities Ability to work flexible hours, sometimes outside normal business hours and travel as required Valid and clean drivers license STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 18,000 associates and Customers in more than 100 countries. STERIS strives to be an Equal Opportunity Employer. Show more Show less
Posted 3 weeks ago
10.0 - 14.0 years
0 Lacs
andhra pradesh
On-site
As a Graduate in Electronics with at least 10 years of experience in sales, business development, or branch operations within the electronics, industrial automation, or related sectors, you should possess a strong understanding of electronic products, industrial controls, and automation solutions. Additionally, proficiency in sales management tools along with exceptional analytical and strategic planning skills is crucial for this role. Your role will involve developing and executing sales strategies to drive product promotion and lead generation. To succeed in this position, you must exhibit excellent leadership qualities and be adept at team management. Effective communication, negotiation, and presentation skills are essential to engage with clients and stakeholders successfully. Moreover, a willingness to travel extensively within the region of Andra Pradesh is expected. In terms of responsibilities, you will be required to develop and implement regional sales strategies aimed at achieving revenue targets. Identifying and targeting potential customers across industrial, commercial, and institutional sectors is key to expanding the client base. Building and nurturing long-term relationships with key clients through regular visits to promote products and services is a fundamental aspect of your role. Furthermore, ensuring compliance with local laws and regulations related to sales and branch activities, as well as mitigating risks associated with business operations in the region, will be part of your core responsibilities. Your strategic approach and proactive measures will contribute significantly to the overall success of the sales and branch operations within the region.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You should have proven prior experience in sales of utility meters, Automation or IoT systems in order to be considered for this position. A strong exposure to the Utility Billing and Energy management domain, along with excellent communication skills, is crucial for success in this role. Your responsibilities will include: - Understanding and capturing business and technical requirements. - Providing sales support to customers and salespersons through email and phone. - Preparing solution presentations/schematics based on the findings and understanding of the customers" business requirements. - Delivering product solution presentations to support the sales process. - Providing sales support in fulfilling RFI's, RFP's, compliance, and other customer requests. - Coordinating with clients for enquiry clarifications, quotations, and submission of required documents. - Researching local markets to identify and develop lists of new leads for sales team follow-up. - Having a good understanding of a range of Industrial Controls, Process Automations, Variable Speed Drives, PLC, SCADA, and software and analytics, including relevant networking. - Supervising daily operations and sales functions to maximize revenue and customer satisfaction. - Having basic knowledge and understanding of industrial communications networks such as Ethernet IP/ MBUS/ BACNET/ DLMS/ Modbus, etc. - Demonstrating excellent verbal communication, written communication, and presentation skills. - Developing and delivering engaging sales presentations to convey product benefits. - Ability to multi-task, prioritize, and manage time effectively. - Coordinating with concerned departments to ensure sales, marketing queries, and deliveries are handled efficiently. This is a full-time position with a Monday to Friday schedule and morning shift. A Bachelor's degree is preferred for this role. The work location is in person.,
Posted 1 month ago
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