Collection Associate -Secured Loans SkillLabs

3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Collection Manager, your role involves allocating portfolios to vendors based on past performance trends and Field Officers" availability. You will be responsible for creating adequate manpower capacity for the portfolio and reviewing cases with Field Officers and Team Leaders for work assignment based on the disposition code. Your coordination with agency resources will be crucial for call planning to ensure better resolution, providing appropriate support to the agency for difficult cases, and handling collection/repo related customer service issues and escalations. Key Responsibilities: - Allocate receipt book & Repo kits and conduct periodic audits - Ensure agency billing closure wi...

Posted 2 weeks ago

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Collection Associate- Unsecured SkillLabs

3.0 - 7.0 years

0 Lacs

kolkata, west bengal

On-site

As a collection professional, you will be responsible for efficiently managing the portfolio allocation to vendors based on performance trends and Field Officer availability. You will play a crucial role in ensuring adequate manpower capacity for the assigned portfolio. Collaboration with Field Officers and Team Leaders to review cases and assign work based on disposition codes will be a key aspect of your role. Coordinating with agency resources, you will strategically plan calls to enhance resolution rates and provide necessary support to handle challenging cases effectively. Your duties will include the allocation and periodic auditing of receipt books and Repo kits, along with ensuring t...

Posted 1 month ago

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Collection Manager - Two Wheeler Loans - Hard Bkt SkillLabs

2.0 - 6.0 years

0 Lacs

karnal, haryana

On-site

As a Collection Manager, your primary responsibility will be to allocate portfolios to vendors based on past performance trends and Field Officers (FOs) availability. You will be tasked with creating adequate manpower capacity for the portfolio and reviewing cases with FOs/Team Leaders (TLs) for proper work assignment based on disposition codes. In this role, you will be required to coordinate with agency resources for call planning to achieve better resolution rates. It will be essential to provide appropriate support to agencies on challenging cases, ensuring efficient receipt book & Repo kits allocation, and conducting periodic audits. Additionally, you will be responsible for closing age...

Posted 2 months ago

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