718 Individual Contributor Jobs - Page 4

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting as liaison between customers, production and distribution departments related to specific customer orders Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets. Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesnt need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes. Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Ubers Commerce Platform Engineering group is vital for maintaining and enhancing the infrastructure that enables all Uber lines of business to conduct transactions. As a central and mission-critical system, all commerce in and out of Uber flows through these systems, demanding strict 4 9s availability. This is one of our largest scalable systems, and its complex day-to-day interactions require careful coordination from engineers with a deep sense of quality, security, and ingenuity. The Order Platform team provides a reliable, self-service platform for accessing commerce data and capabilities across Uber. It serves as a single point of integration between various Uber businesses and commerce systems, acting as the single source of truth for all transactions performed by any Uber business, including Uber Rides and Uber Eats. As a critical central platform, we bridge the gap between infrastructure and product. We solve deep technical challenges at scale within problem domains specific to Uber s business. As a Staff Software Engineer, youll own the end-to-end delivery of large initiatives, from design to production readiness. Youll also support and consult with other engineers on their projects and mentor the team. Youll partner closely with engineering leadership, product managers, and technical program managers to develop roadmaps. What the Candidate Will Need / Bonus Points What the Candidate Will Do Design, scale, code, monitor, and maintain a highly critical set of services. Contribute to, lead, own, and deliver multiple high-impact and complex projects or features. Mentor and groom junior engineers . Basic Qualifications MS/BS in Computer Science or a related field, with at least 12 years of individual contributor experience as a software engineer. Fluent in one-of Go, Java, or C++ . The ability to dive deep into a problem while also appreciating the challenge of understanding broader implications. Solid understanding of distributed systems architecture including concepts like consensus, convergence, load balancing, data consistency, and performance/efficiency. Proven ability to identify and resolve performance and scalability issues . Strong communication skills , both written and verbal, to articulate complex ideas to various stakeholders. Experience as a tech lead who has mentored or led small teams in building product features at scale. Experience being on-call and handling operational issues for a large-scale distributed system. Preferred Qualifications Prior experience in fintech or payments . Prior experience with Go . Experience with batch and/or streaming computation platforms . *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.

Ubers Commerce Platform Engineering group is vital for maintaining and enhancing the infrastructure that enables all Uber lines of business to conduct transactions. As a central and mission-critical system, all commerce in and out of Uber flows through these systems, demanding strict 4 9s availability. This is one of our largest scalable systems, and its complex day-to-day interactions require careful coordination from engineers with a deep sense of quality, security, and ingenuity. The Order Platform team provides a reliable, self-service platform for accessing commerce data and capabilities across Uber. It serves as a single point of integration between various Uber businesses and commerce systems, acting as the single source of truth for all transactions performed by any Uber business, including Uber Rides and Uber Eats. As a critical central platform, we bridge the gap between infrastructure and product. We solve deep technical challenges at scale within problem domains specific to Uber s business. As a Staff Software Engineer, youll own the end-to-end delivery of large initiatives, from design to production readiness. Youll also support and consult with other engineers on their projects and mentor the team. Youll partner closely with engineering leadership, product managers, and technical program managers to develop roadmaps. What the Candidate Will Need / Bonus Points What the Candidate Will Do ---- Design, scale, code, monitor, and maintain a highly critical set of services. Contribute to, lead, own, and deliver complex projects or features. Recruit, onboard, and proactively mentor engineers. Serve as an escalation point for other engineers to troubleshoot and manage severe incidents in production; encourage the adoption of best practices in incident management within the team. Basic Qualifications ---- MS/BS in Computer Science or a related field, with at least 7 years of individual contributor experience as a software engineer. Fluent in Go, Java, or C++ . Solid understanding of distributed systems architecture including concepts like consensus, convergence, load balancing, data consistency, and performance/efficiency. Strong communication skills , both written and verbal, to articulate complex ideas to engineering teams. Experience being on-call and handling operational issues for a system serving production traffic. Preferred Qualifications ---- Prior experience in fintech or payments . Prior experience with Go . Proven ability to identify and resolve performance and scalability issues . Experience as a tech lead who has mentored or led small teams in building product features at scale. *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.

Position Summary Job Description Software Development Engineer: Plans, designs, develops and tests software systems or applications for software enhancements and new products including cloud-based or internet-related tools. Most companies should be able to match to a specific software development engineer position. Use this position if company does not breakout software development positions such as Software Engineer (Applications) (5141-5146) or Software Engineer (Systems) (5161-5166). Supervisory Responsibilities This position has no supervisory responsibilities. Job Level Description Works on short-term assignments that often require the application of independent judgment. Fully competent, career-level individual contributor. Qualifications Education Bachelors degree in related field. Years of Related Experience Years of experience 5 to 8 years Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment. Work Conditions Scientific Games, LLC and its affiliates (collectively, SG ) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

Ubers Commerce Platform Engineering group is vital for maintaining and enhancing the infrastructure that enables all Uber lines of business to conduct transactions. As a central and mission-critical system, all commerce in and out of Uber flows through these systems, demanding strict 4 9s availability. This is one of our largest scalable systems, and its complex day-to-day interactions require careful coordination from engineers with a deep sense of quality, security, and ingenuity. The Order Platform team provides a reliable, self-service platform for accessing commerce data and capabilities across Uber. It serves as a single point of integration between various Uber businesses and commerce systems, acting as the single source of truth for all transactions performed by any Uber business, including Uber Rides and Uber Eats. As a critical central platform, we bridge the gap between infrastructure and product. We solve deep technical challenges at scale within problem domains specific to Uber s business. As a Software Engineer II, youll contribute to the end-to-end delivery of initiatives, from design to production readiness. Youll work closely with engineering leadership, product managers, and technical program managers to develop roadmaps and ensure seamless execution. What the Candidate Will Need / Bonus Points What the Candidate Will Do ---- Design, scale, code, monitor, and maintain a highly critical set of services. Contribute to, lead, own, and deliver complex features as part of a larger project. Proactively mentor interns or new college graduates. Develops and maintains tests, monitoring, and alerting to ensure robust and stable code, while also helping define related standards. Basic Qualifications ---- MS/BS in Computer Science or a related field, with at least 3 years of individual contributor experience as a software engineer. Fluent in Go, Java, or C++. Knowledge of distributed systems architecture including concepts like consensus, convergence, load balancing, data consistency, and performance/efficiency. Strong communication skills, both written and verbal, to articulate complex ideas to engineering teams. Preferred Qualifications ---- Prior experience in fintech or payments. Prior experience with Go. Experience being on-call and handling operational issues for a system serving production traffic. *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.

In-depth hands on experience in React, ReactJs and Javascript -- Individual contributor + technical unblocking of team Develop, write and implement software programming applications following established architecture standards as well as software development and project management methodologies. Implementing low level solutions for business problems. Document the code changes, package the code, and unit test it. Keep up-to date with latest technologies, trends and provides inputs/recommendations to project manager or the architect as required. Write high quality code using the guidelines and effectively debug the code. Candidate Profile: Education: B.E. / B.Tech / MCA / MCS Experience: Overall 6+ years of experience of which major should be in Front-End skills. Knowledge and Skills: Writing semantic, modern, and accessible HTML mark-up. ReactJS, React hooks (v17), Type Script, JavaScript Basic knowledge of HTML & CSS, React Testing library for unit testing Knowledge of WebPack Organizing and writing modular, well-structured CSS. Experience with JS frameworks such as React, Redux, Backbone, or Marionette. EXPERIENCE 4.5-6 Years SKILLS Primary Skill: Frontend Development Sub Skill(s): Frontend Development Additional Skill(s): BootStrap, ReactJS, CSS, HTML, JavaScript Development, typescript, Redux Saga

To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives- Accountabilities Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives- Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget- Mentor and support team members professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement- Evaluation and enhancement of engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity- Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development- Enforcement of technology standards, facilitate peer reviews, and implement robust testing practices to ensure the delivery of high-quality solutions- Director Expectations To manage a business function, providing significant input to function wide strategic initiatives- Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide-- They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business- Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally- They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions-- Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives- Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function- Escalates breaches of policies / procedure appropriately- Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence- Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate- Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives- Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives- Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations- Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area- Negotiate with and influence stakeholders at a senior level both internally and externally- Act as principal contact point for key clients and counterparts in other functions/ businesses divisions- Mandated as a spokesperson for the function and business division- All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard- The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others

An exciting opportunity which requires a talented marketeer with an innate ability to turn data into actionable insights, and implement actions to drive strong engagement outcomes- This role requires strong business and customer first acumen and offers exposure to multiple senior stakeholders within Amazon Prime VideoAs this function has direct impact to business outcomes, it is a perfect fit for an ambitious, strategic, self-starter with a keen understanding on the customer funnel and how to drive streaming conversion- The candidate should be an experienced marketer with deep customer marketing knowledge, and experience driving conversionCandidates will have experience working cross-functionally across internal teams, as well as an aptitude for data analysisA mind for innovation, thinking big, and learning through testing is highly valuedThis role will be based out of Mumbai- This is an individual contributor roleSharp analytical skills, high ownership and customer obsession, and proven ability to prioritize ruthlessly to achieve results will be critical to succeed in this role- 1) Drive Customer Engagement: Full ownership of customer engagement metrics, understanding, analyzing and reporting them on a regular cadence (weekly, monthly, annually) to the India PV Organization, taking actions to increase engagement, and influencing others where required 2) Plan for Success: Design & Execute a customer driven storefront roadmap aimed at increasing customer engagement and conversions as soon as they visit Prime Video Hub leveraging personalization, Global tools and manual experimentation 3) Optimize for Conversions: Execute the vision proposed by systematically running a well-defined program with clarity on projects, ownership, and delivery timelinesOptimize conversions by fine tuning and tweaking storefront placements through experimentsUtilize data to build an operating plan that maximizes conversions daily- 4) Influence Product: Interface with Global Storefront Product teams and hold them accountable to driving performance in IndiaContribute to and manage experiments from an India perspective and ensure that all rollouts drive incremental conversion without harming engagement- 5) Stakeholder Management: Collaborate across multiple teams to provide visibility for entertainment content that resonates well with the right customers, but also know where to provide less support where it damages engagementAn ability to lead with confidence and conviction in prioritizing levers is integral 6) Increase visibility: Raise the profile of Storefront Marketing within the Prime Video Organization by presenting regular Quarterly Performance Reviews and Annual Roadmaps outlining initiatives run locally as well as by Global Product teams 7) Drive entertainment hub: Strengthen the offering to the customer by leveraging our business lines to drive engagement, across TVOD, Prime Video content and add-ons via marketplace, AMXP etc-, About the team The PV IN Engagement team is a close-knit collaborative team with strong aptitude for data and ability to manage complex tasks driving customer engagement metrices for Prime Video IndiaThis team also takes full ownership of customer engagement which requires a solid grasp of key engagement metrics and a track record of high performance 5+ years of professional non-internship marketing experience Experience using data and metrics to drive improvements Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) Experience building, executing and scaling cross-functional marketing programs Experience building and optimizing multiple, simultaneous marketing campaigns Experience managing or working within cross-functional marketing and creative teams Experience in multi-territory campaign management Experience in digital marketing and content production timelines and process

Optimus Books Design team Our expertise ranges from brand development to high-volume content production, with studio capabilities in design, UX, video and photographyWe partner with Amazon businesses to delight customers and drive engagement- The ideal candidate would be highly motivated, self-directed, enthusiastic person who works well under pressure and can thrive in a deadline driven atmosphereThey must have a strong individual sense of aesthetics and be able to conceptualize stylish, elevated ideasIn addition, they should have the ability to deliver clean, web-ready designs based on existing style guides and brand guidelines in a fast-paced production environmentThis position requires strong organizational skills, digital expertise, intrinsic design abilities, typographic skills, and acute attention to detailThe ability to manage multiple projects and communicate with key stakeholders is essentialAn online portfolio of work is REQUIRED- Ability to create innovative, multi-platform ad campaigns using Photoshop, Illustrator- Leverage creative best practices to optimize user experience and drive performance of key advertising initiatives Collaborate with the Amazon design community at large to ensure consistent brand use across multiple marketing channels Candidate has to follow editing SOP to spot/catch errors in the content- The role will require the candidate to quickly understand operation workflow tools- The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed- The role is an individual contributor role- In addition the associate should have acute attention to detail, excellent communication skills, and a professional demeanor- Partner with design leadership and product management partners to consistently deliver high-quality creative that meets placement specs- Ability to deliver clean, web-ready designs based on existing style guides and brand guidelines in a fast-paced production environment- Expert Knowledge of Photoshop, Illustrator Educational qualification of Bachelor s DegreeOr equivalent experience Ability to work with minimal supervision- Comfort working in a fast paced, highly collaborative, dynamic work environment- Willingness to support several projects at one time, and to accept reprioritization as necessary- Excellent analytical, logical reasoning, verbal and written skills- An online portfolio demonstrating strong visual design skills and advertising experience across a range of media and platforms Exceptional attention to detail Experience with Project Management software Experience in creating banners/promotions using Photoshop, Illustrator is preferred - Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes Self starter, good team player Strong attention to detail in editing content and deep dive and identify root causes of issues Good at problem solving, data analysis and troubleshooting issues related to content editing Good interpersonal skills to manage ongoing relationships

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting as liaison between customers, production and distribution departments related to specific customer orders Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets- Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates- Executes specialized projects and activities and typically works according to set principles- Usually generates and initiates own workload and doesnt need instructions or guidelines- Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product- Positions at this level are expected to significantly improve the day-to-day activities/processes- Manages and oversees the implementation of short-term activities within the team- Decisions are of an operational nature within a defined scope- Positions on this level delivers their share of professional responsibilities focusing on professional excellence- Typically manages a team of Individual Contributor co-workers-

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting as liaison between customers, production and distribution departments related to specific customer orders Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets- Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates- Executes specialized projects and activities and typically works according to set principles- Usually generates and initiates own workload and doesnt need instructions or guidelines- Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product- Positions at this level are expected to significantly improve the day-to-day activities/processes- Manages and oversees the implementation of short-term activities within the team- Decisions are of an operational nature within a defined scope- Positions on this level delivers their share of professional responsibilities focusing on professional excellence- Typically manages a team of Individual Contributor co-workers-

Role and Responsibilities: Your specific duties will be based on your experience as a Power Platform Developer. In this role, you will be responsible for designing and delivering solutions by best practices. You will work closely together with our enthusiastic team of both business and technical specialists. Expected Activities: Participate in workshops and interviews with business process SMEs to gather and confirm business process details and document process definitions. More senior developers will lead these workshops and interviews. Architect, develop, and design robust Power Platform solutions that meet business requirements while leveraging the capabilities of the Power Platform and Azure services. Proficient in integrating Power Platform with other Microsoft services and third-party systems using APIs and connectors. Serve as an expert on licensing and create financial plans and ROI models that explain the cost implications of adopting the Power Platform. Collaborate with cross-functional teams to ensure alignment of solutions with overall business objectives and IT strategy. Provide training and support to end-users and stakeholders on Power Automate best practices, tools, and techniques. Qualifications and Skills: Five years of Experience in Power Platform services, including licensing models and Azure Must have SharePoint experience and Canvas app development experience. Experience with MS PowerApps, Power Automate desktop, MS Flow, and Canvas Understand Power Platform Architecture and experience in design solutions in Power Platform Experience in creating Custom Web resources for Power Apps Developing and using custom connectors Consume functions/APIs to retrieve/update data from the database Should hold (a Big plus) relevant accredited certifications, viz. Power Platform Certifications (or equivalent): PL-200, PL-400, PL-600, etc Desired characteristics in candidates: Demonstrate excellent written and verbal communication skills. Passion to work and learn fast in a fast-paced, high-energy, and challenging environment with peers who challenge you to improve. Thrive to learn and improve sales and marketing skills. Has proven analytical and problem-solving skills. Is highly self-driven with a sense of motivation. Has been both a team player and an individual contributor. Compensation and start dates: Hiring now for immediate start Salary: Competitive base and bonus determined by level and experience Benefits: Healthcare, relocation, vacation, holidays WonderBotz is an Equal Employment Opportunity employer.

Step into a role of Senior Analyst at Barclays, where you ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practise and previous experience. To thrive in this role, you will need some previous experience in: You may be assessed on key critical skills relevant for success in role such as: Candidates should have a good data analytical skillset Be good communicators Have a good knowledge of how the control and risk environment operates Strong customer focus and drive to the right thing for customers and the bank. Desirable skills sets: Excellent communication skills Hands on experience on using PowerApps will be added advantage Must have experience in underwriting/complex baking operations role. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To support the Specialist Customer Care team by providing exceptional customer service while resolving more complex customer needs/requests. Accountabilities Support the provision of customer service through various communication channels including chat, email and phone. Support the execution of customer service requirements to resolve more complex customer needs, requests and enquires. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement and providing recommendations for change in customer care processes, by providing feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of customer inquiries and issues related to the bank s products and services, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness . Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs.

Position Summary: Responsible for creating and delivering marketing tactics and advertising campaigns. Analyzes customer requirements, develops messaging architecture and competitive positioning, specifies vehicles/projects, secures resources, communicates project development and drives creative development processes. Responsible for the development, implementation and analysis of interactive advertising and e-commerce programs and packages. Manages the marketing and implementation of programs and analyzes their effectiveness. May be responsible for processing and/or scheduling web-based advertising. Develops models for vertical markets, campaigns and ad models and conducts research studies. Responsible for implementing and driving channel programs. Defines and maintains VAR programs and agreements; recruits and develops joint business ventures of VARs and defines and implements VAR marketing, training and support programs. Responsible for planning and market research activities designed to increase sales growth and expand market share. Develops and implements strategic marketing policies and objectives. Evaluates and adjusts strategies to respond to changing and/or competitive markets. Identifies and maintains relationships with product partners, third party vendors, etc. Responsible for strategic customer acquisition programs. Develops and implements direct mail programs; develops, conducts and maintains consumer marketing and customer profiling practices and directs list management and analysis. Develops marketing strategies for new and existing products and services. Researches trends and technologies to meet customer needs. Works with sales to ensure that sales reps have necessary collateral and advertising materials. What you bring to the role: Entry-level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area. Works on projects of limited scope and complexity. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Uses company standard policies and procedures to resolve issues in which answers can be readily obtained. Work is reviewed regularly by supervisor or more senior peers. Requires broad theoretical knowledge typically acquired from advanced education. Typically requires a four year college degree or equivalent experience and 0-2 years functional experience.

Position Summary: Designs, develops, tests, debugs and implements operating systems components, software tools, and utilities. Determines systems software design requirements. Ensures that system improvements are successfully implemented and monitored to increase efficiency. Generates systems software engineering policies, standards and procedures. What you bring to the role: Entry-level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area. Works on projects of limited scope and complexity. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Uses company standard policies and procedures to resolve issues in which answers can be readily obtained. Work is reviewed regularly by supervisor or more senior peers. Requires broad theoretical knowledge typically acquired from advanced education. Typically requires a four year college degree or equivalent experience and 0-2 years functional experience.

Position Summary: Designs, develops, tests, debugs and implements operating systems components, software tools, and utilities. Determines systems software design requirements. Ensures that system improvements are successfully implemented and monitored to increase efficiency. Generates systems software engineering policies, standards and procedures. What you bring to the role: Entry-level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area. Works on projects of limited scope and complexity. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Uses company standard policies and procedures to resolve issues in which answers can be readily obtained. Work is reviewed regularly by supervisor or more senior peers. Requires broad theoretical knowledge typically acquired from advanced education. Typically requires a four year college degree or equivalent experience and 0-2 years functional experience.

Position Summary: Assists in designing, developing, testing, and debugging data pipelines, tools, and integration workflows. Supports in identifying data engineering requirements and contributes to the development of scalable data solutions. Ensures that data processes are monitored and maintained to improve reliability and efficiency. Helps in documenting data engineering standards, practices, and operational procedures. What you bring to the role: Entry-level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area. Works on projects of limited scope and complexity. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Uses company standard policies and procedures to resolve issues in which answers can be readily obtained. Work is reviewed regularly by supervisor or more senior peers. Requires broad theoretical knowledge typically acquired from advanced education. Typically requires a four year college degree or equivalent experience and 0-2 years functional experience.

Position Summary: Designs, develops, tests, debugs and implements operating systems components, software tools, and utilities. Determines systems software design requirements. Ensures that system improvements are successfully implemented and monitored to increase efficiency. Generates systems software engineering policies, standards and procedures. What you bring to the role: Entry-level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area. Works on projects of limited scope and complexity. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Uses company standard policies and procedures to resolve issues in which answers can be readily obtained. Work is reviewed regularly by supervisor or more senior peers. Requires broad theoretical knowledge typically acquired from advanced education. Typically requires a four year college degree or equivalent experience and 0-2 years functional experience.

So, what s the role all about The Support Engineer role is to deliver technical support to end users about NICEs Product efficiently and effectively in fulfilling business objectives. The Application Support Consultant/T2 is also responsible for the health and well-being of our customers hosted solutions How will you make an impact As L2 , Interfacing with various R&D groups, Customer Support teams, Business Partners and Customers Globally to address CSS Recording and Compliance application related product issues and resolve high-level issues. Maintain quality and on-going internal and external communication throughout your analysis Implement and install CSS products all over the world (first of a kind installs) Provide the highest level of support and minimize R&D escalations. Prioritize daily tasks and manage critical issues and situations. Contribute to the Knowledge Base, document troubleshooting and problem resolution steps and participate in Educating/Mentoring other Advanced Support engineers. Initiate and performing changes on production systems and proactively escalate any issues that cannot be resolved within the established timeframes. Involved with and you are the subject matter expert (SME) for the other support engineers in projects for new releases and service packs of the CSS products Develop training materials to be used by all engineers working with CSS Software, internal and for Business Partners as part of the NPI process. Have you got what it takes Should have a good Linux/Unix exposure on different flavor of Servers. Should have good DB expertise, Oracle/MSSQL. Working knowledge of administrating UNIX, Linux or Windows servers. Experience of supporting Web based applications In-depth, hands-on knowledge of and experience with enterprise and desktop applications. At least 3-5 years of technical experience within the industry and/or proven customer support experience Globally, preferably within Financial Institutes (Trading environments) Having knowledge of the following (stated as keywords): Tetra systems, Voice Trading Solutions like IPC, Etrali and BT, Avaya, Cisco, Mitel, would be beneficial. Good working knowledge (Certificates are very welcome) of: Windows Operating Systems, TCP/IP, Linux, Wireshark, EMC, MySQL and MS SQL Server Databases, Microsoft Office Experience with Networking and IP/SIP communication analysis Strong Telephony background would be an extra perk to have. Good IT skills in troubleshooting and ownership from begin to end. What s in it for you Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! Requisition ID: 8021 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE

So, what s the role all about We are seeking a highly skilled and experienced Senior Full Stack Software Engineer to join the GenAI Solutions for CX , our fully integrated AI cloud customer experience platform. On this role you will get the exposure to new and exciting technologies and collaborate with professional engineers, architects, and product managers to create NICE s advanced line of AI cloud products How will you make an impact Develop end to end cloud applications on top of AWS using Angular, C# and many AWS services Develop both Micro Frontends and Microservices Ensure high-quality deliverables and efficient project execution and continuous improvement Take part in all aspects of applications lifecycle, having an opportunity to impact on the implementation of the feature as part of working in an agile team Have you got what it takes Bachelor s or Master s degree in Computer Science or a related field. 5+ years of hands-on experience as a full-stack engineer (Angular/ASP . NET core preferred) with extensive knowledge in TypeScript, JavaScript. Good understanding with Micro Frontends and Microservices architecture Proven success in building and maintaining enterprise products that serve active customers. Strong problem-solving skills and a critical, logical approach to technical challenges. Excellent communication and collaboration abilities, with a team-first mindset. Fluent English What s in it for you Join an ever-growing, market-disrupting global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy FLEX! Requisition ID: 7990 Reporting into: Tech Manager Role Type: Individual contributor About NiCE

Join Barclays as an Analyst - Cost Utility role, where to support in execution of end to end monthly financial close, performing aged accrual analysis, Vendor cost analysis, production of financials, flash, providing support in commentaries , executing APE amendments, Normalization at AE levels , supporting FC & FBP in relation to any queries from auditors. At Barclays, we dont just anticipate the future - were creating it. To be successful in this role, you should have below skills: Qualified CA / CMA / CPA / ACCA / CFA / MBA Finance from premier institute with minimum a year of relevant experience CA Inter / Commerce Graduate with minimum few years of relevant experience Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Some other highly valued skills may include below: Knowledge of SAP and understanding around Ledger hierarchy Broad understanding of Finance Business Partnering Intermediate to Advanced excel and Powerpoint skills Knowledge of automation tools like Alteryx You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Noida office. Purpose of the role To provide financial expertise and support to specific business units or departments within the organisation, and act as a liaison between the finance function and various business units, helping to bridge the gap between financial data and business decisions. Accountabilities Development and implementation of business unit financial strategies, plans and budgets, using insights to evaluate the financial implications of strategic initiatives and recommend appropriate actions. Development of financial models to forecast future performance, assess investment opportunities, and evaluate financial risks for business units, and to analyse the impact of business decisions on financial performance and provision of recommendations. . Cross functional collaboration to provide financial insights and guidance to business unit stakeholders. Identification of opportunities and implementation of financial process improvements that streamline financial operations. Support to business units in identification, assessment, and mitigation of financial risks, including provision of training and guidance to business units on financial risk management and compliance practices. Analysis and presentation of financial data to provide insights into business performance, identify trends, and support decision-making. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting as liaison between customers, production and distribution departments related to specific customer orders Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets. Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesnt need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes. Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting as liaison between customers, production and distribution departments related to specific customer orders Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets. Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesnt need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes. Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: The Software Engineer-II designs, develops, troubleshoots, and debugs software programs for software enhancements and new products. Develops software tools including operating systems, compilers, routers, networks, utilities, databases, and Internet-related tools. Determines software s compatibility with hardware and/or influences softwares design in relation to hardware. Position Reports to: Manager, Software Engineering Job Overview: The Software Engineer-II designs, develops, troubleshoots, and debugs software programs for software enhancements and new products. Develops software tools including operating systems, compilers, routers, networks, utilities, databases, and Internet-related tools. Determines software s compatibility with hardware and/or influences softwares design in relation to hardware. Essential Duties and Responsibilities : Understand end-user requirements. Write commercial/enterprise-grade software. Provide input on designs for software enhancements and new products. Ability to identify the presence of code problems & bring to attention to senior engineers for resolution. Basic level of Mainframe Assembler / COBOL / C knowledge A bility to debug and fix Mainframe programs Document and communicate on technical topics without direction. Seek to shadow other Engineers; working to debug customer issues. Work under limited direction of a manager and/or team lead to implement software enhancements, correct defects, and/or create new products. Understand hardware and software systems. Proficient at programming while working in a team. Works well in a team. Team-oriented, collaborative, accountable, dependable. Self-directed learning of the application subject matter Exercises curiosity Required Qualifications: Minimum of 2-5 years of software engineering experience Proven track record of software development in the real world Proficient in one or more programming languages Preferred Qualifications: Can-do attitude Curious and asks "why" Education: Bachelors degree or equivalent. Travel Requirements: 0 - 10% Job Family Group: Engineering Job Family: Software & Quality Assurance Engineering Job Profile Name: Software Engineer P2 Employee Type: Individual Contributor Job Level: P2 (Developing) . Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware. com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

Based at Mumbai with travelling throughout Maharashtra Employment type: Contract-basis Salary: As per experience Current opportunity: ERAF is looking for a dynamic professional who is passionate about sustainable development and possesses the ability to work in multi stakeholder teams and communicate with multi-levels of personnel from government as well as private agencies. Job Responsibilities: The job responsibilities of the Project Consultant will include, but are not limited to Assisting the team to develop project proposals, implementation strategies, action plans and detailed project reports, Assisting the team to develop data collection formats and carrying out site visits, Assisting the team in developing training programs and organising trainings and workshops, Assisting the team in preparing presentations, workshop reports, progress reports, minutes of meetings etc., Assisting ERAF mentors with research, writing technical papers, preparing presentations course modules etc. Required Skills: Professional, positive work ethic and desire to make a difference, Excellent interpersonal communication skills Ability to multi -task and shift priorities as needed and work as an individual contributor as well as part of a team, Familiarity with the Environment Protection Act, 1986, and its rules and regulations, EIA, SBM, SDGs, HSE, ecosystem services and other relevant concepts, Experience in sample collection and analysis, Ability to analyse and collate data, Ability to carry out desk research, Adept in using online platforms to mine subject specific literature, Ability to prepare and give presentations using various mediums, Excellent reading, writing and communication skills in Marathi, Hindi and English, Proficiency in Microsoft Office applications Qualifications: Education: Master s Degree or equivalent, preferably in the field of Environment Studies Work experience: minimum 2 years experience in projects such as EIAs and ESRs involving data management, or any other environment-based projects would be preferred