About Lowes
Lowes is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowes operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowes supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.Lowes India, the Global Capability Center of Lowes Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowes India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India
About The Team
Vendor Performance ensures the best experience for Lowes customers by delivering the right home improvement products, with the best service and value, across every channel and community we serve.
Job Summary
The Vendor Performance Analyst role focuses on driving medium-to-long-term improvements within Vendor Performance. Functions of the role include generating vendor data analysis, driving Supplier On-time and Fill Rate performance, processing monthly vendor scorecards and chargebacks, managing vendor inquiries, and building relationships with vendors and other key cross-functional stakeholders within Lowes.The successful candidate will be an individual who can identify and support strategic improvement initiatives for vendor compliance performance while being able to dive deep into areas of opportunity and develop solutions and processes towards improvements.
Roles & Responsibilities
Core Responsibilities:
- Execute the vendor chargeback process and manage vendor inquiries regarding the same.
- Proactively analyze vendor data and identify and address issues
- Liaise between Supply Chain, Operations, Accounting, and Merchandising teams to resolve vendor issues quickly
- Partners with Merchandising, Supply Chain Planning and Replenishment to improve vendor performance and provide teams with data and metrics to ensure vendor performance is considered in business decisions (i.e. Product Line Reviews)
- Prepares management level reports and handles a category to improve OTIF performance.
- Support (Sr.) Analyst with data & reporting
- Assist with developing process improvement recommendations and help to manage end-to-end implementation.
- Assist with vendor management training materials and facilitate sessions as needed.
- Coordinate, minute, and document monthly vendor performance feedback
Years Of Experience
Bachelors Degree; Business or Related Field plus 2+ years relevant experience
OR
Relevant work experience in retail merchandising, inventory planning, vendor performance management, assortment planning or forecasting roles for total of 3-year experience in lieu of education
Education Qualification & Certifications (optional)
Required Minimum Qualifications
- Bachelor&aposs degree BBA, BCom, Operations Research or Related Field
Skill Set Required
Primary Skills (must have)
- Experience with data analysis and providing insights about the data.
- Experience working with Excel and other data/reporting tools.
- Excellent writing and communication skills, including the ability to develop analytical documents for presentation to management.
Excellent problem-solving and time-management skills
Secondary Skills (desired)
- Experience in Data mining and visualization tool such as Power BI, SQL, MS Access, VBA
- Advance Excel
Lowe&aposs is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
