Manager MCX Customer COE A Square Technologies

8.0 - 10.0 years

35 - 37 Lacs

gurugram

Hybrid

Role & responsibilities Customer CoE Managers lead multiple teams while doing case delivery for clients or IP development. They handle multiple stakeholders while working closely with expert partners , case teams across geographies and industries with focus on M/CX related projects . Managers bring specialized knowledge to MCX product(s) in development of related IP/ tools as well as leading end client/case delivery. They play a key role in driving the teams overall answer, client communication, planning etc. A manager acts as a strategic Leader who takes responsibility developing team members for key leadership roles in teams. He/she provides feedback and coaches Project Leaders on task exe...

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Manager MCX Customer COE A Square Technologies

6.0 - 11.0 years

35 - 40 Lacs

gurugram

Hybrid

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