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Tulah Clinical Wellness Retreat logo
Reservation Associate Tulah Clinical Wellness Retreat

2.0 - 5.0 years

0 - 1 Lacs

Kozhikode

Work from Office

Key Responsibilities: Respond promptly and professionally to incoming reservation inquiries via phone, email, website, and third-party booking platforms. Accurately enter and update reservation details in the property management system (PMS). Confirm guest reservations, modify bookings upon request, and manage cancellations or no-show records as per company policies. Maintain up-to-date knowledge of room types, rates, packages, promotions, and availability. Upsell rooms and services where appropriate to maximize occupancy and revenue. Collaborate with the Front Office, Sales, Clinical, Wellness and Housekeeping teams to ensure guest preferences and special requests are met. Handle group book...

Posted 3 months ago

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