Incinque Business

JOB DESCRIPTION: FREIGHT BROKER {OTR} At Incinque, its more than just logistics. What we do goes beyond point-to-point delivery. Our excellence in every day operations in everything we do is driven by our obligation to our clients and our passion for delivering a best-in-class customer experience. This is our passion and our business. KEY RESPONSIBILITIES/AREAS OF INFLUENCE: Generating leads and attracting new prospects, and developing a sales pipeline. Identifying and selecting reputable and safe carriers for freight services. Providing customers with shipping quotes. Booking orders with carriers. Assisting to prepare carriers for loads. Tracking status of loads. Collaborating with shippers, carriers and dispatchers to manage scheduled collections and drop-offs. Keeping accurate records of relevant activities. Updating customers on the status of shipments, and assisting with other inquiries. Maintaining current knowledge of market trends in transportation marketplace. Manage the coordination of product deliveries; liaise between customers, warehouses, drivers and clients through effective scheduling and coordination of timely service. Process changes such as rescheduling or order cancellation Work closely with customers and drivers via telephone to provide assistance with on-road issues; advise customers on delivery status and/or to obtain information necessary to complete delivery Serve as first point of contact for both customers and drivers; effectively manage issues and complaints to resolution; escalating to supervisor as necessary Maintain responsibility for accurate filing of client paperwork, driver credentials Coordinating & planning with project and production team to ensure invoicing for completed projects is timely issued Checking Transporters bills, quotations & negotiating prices for the same Sending dispatch details to client, service engineers & marketing departments by mail or informing over telephone. Achieving plan target of logistic cost & work on optimum logistics cost. EXPERIENCE - 1+years BENEFITS - Provident Fund Work Location: In person Job Type: Full-time PAY : Up to 30,000.00 per month SCHEDULE : Monday to Friday Night shift UK shift US shift