159 Incident Resolution Jobs - Page 2

Primary skill :on incident resolving, technical knowledge on applications, communication skills, Should be willing to work in 24 X 7 rotational shifts Over 5 years of experience in IT, with around 4 years in production support Good knowledge in SQL and debugging skills Sound knowledge in ticketing tools like ServiceNow, JIRA, Remedy etc. Ability to follow the runbooks, create or update the run-books from time-to-time Prior experience in batch job monitoring, triaging production issues, handling user requests, monitoring file transfers etc. is must Good analytical and trouble-shooting capabilities A self-starter and can-do attitude, should be able to work with minimal guidance Excellent verba...

LEGACY REVENUE CYCLE MEDSERIES 4 (MS4) Job Description 3- 9 Years Exp Location: Hyd / Blr / Pune / Chennai Job Description: Experience with Medseries 4 (MS4) Application support, Incident Resolution, Implementation & Redesign of existing MS4 Projects, Development and Implementation of new MS4 Projects. Experience in configuring and troubleshooting Medseries 4 (MS4) solution functionalities/Components. Perform complex troubleshooting investigations and documenting notes and knowledge articles. Gather requirements and determine scope of work and plan for on time delivery. Ability to work self sufficiently on assigned time sensitive tasks. Develop and maintain good relationship with peers and c...

Cerner Scheduling and Registration Job Description 3- 10 Yrs Exp Location: Hyd/Blr/Pune/Chennai Job Description: Experience with Cerner Application support, Incident resolution, Implementation of Cerner Millennium Projects. Experience in configuring and troubleshooting CERNER solution functionalities/Components. Perform complex troubleshooting investigations and documenting notes and knowledge articles. Gather requirements and determine scope of work and plan for on time delivery. Ability to work self sufficiently on assigned time sensitive tasks. Develop and maintain good relationship with peers and client, provide timely feedback to encourage success. Strong communication skills with excel...

Job Description - 5 - 10 Yrs Exp Location: Hyd/Blr/Pune/Chennai Cerner Application support, Incident resolution, Implementation of Cerner Millennium Projects. Experience in configuring and troubleshooting CERNER solution functionalities/Components. Perform complex troubleshooting investigations and documenting notes and knowledge articles. Gather requirements and determine scope of work and plan for on time delivery. Ability to workself-sufficiently on assignedtime sensitive tasks. Develop and maintain good relationship with peers and client, provide timely feedback to encourage success. Strong communication skills with excellent interpersonal skills both in written and verbal correspondence...

Description Primary skill :on incident resolving, technical knowledge on applications, communication skills, Should be willing to work in 24 X 7 rotational shifts Over 5 years of experience in IT, with around 4 years in production support Good knowledge in SQL and debugging skills Sound knowledge in ticketing tools like ServiceNow, JIRA, Remedy etc. Ability to follow the runbooks, create or update the run-books from time-to-time Prior experience in batch job monitoring, triaging production issues, handling user requests, monitoring file transfers etc. is must Good analytical and trouble-shooting capabilities A self-starter and can-do attitude, should be able to work with minimal guidance Exc...

Location: Hyd / Blr / Pune / Chennai Common Job Description: Experience with Medseries 4 (MS4) Application support, Incident Resolution, Implementation & Redesign of existing MS4 Projects, Development and Implementation of new MS4 Projects. Experience in configuring and troubleshooting Medseries 4 (MS4) solution functionalities/Components. Perform complex troubleshooting investigations and documenting notes and knowledge articles. Gather requirements and determine scope of work and plan for on time delivery. Ability to work self sufficiently on assigned time sensitive tasks. Develop and maintain good relationship with peers and client, provide timely feedback to encourage success. Strong com...

You will be working at KPMG in India, a professional services firm affiliated with KPMG International Limited. Established in August 1993, KPMG has offices in multiple cities across India such as Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada. Our professionals leverage a global network of firms, staying informed about local laws, regulations, markets, and competition to provide services to national and international clients across various sectors. We focus on delivering rapid, performance-based, industry-focused, and technology-enabled services that demonstrate our understanding of global and local indust...

As an ETI Helpdesk Technician at EisnerAmper in Mumbai, your role is crucial in providing exceptional services to clients. You will be part of a dynamic and rapidly growing accounting and advisory firm, where you will have the autonomy to manage your days while being part of a culture that values diversity and inclusion. Your responsibilities will include providing support in a 24x7x365 environment, troubleshooting system issues, and ensuring timely incident resolution. Additionally, you will play a key role in maintaining computer hardware and software systems. - Be available on-call in a rotating schedule and answer support calls. - Diagnose and troubleshoot system issues, escalating unres...

Job Role : NOC (Network Operations Center) Lead Location : Pune Company: Adaniconnex (Data Center) (www.adaniconnex.com) Qualification : Bachelor's or Master's degree in Computer Science, Information Technology, or a related field Years of Exp : 10-14 Years Purpose/Objectives of the Job NOC (Network Operations Center) Lead is responsible for overseeing the daily operations of the network infrastructure, ensuring optimal performance, uptime, and security. The role involves leading a team of NOC engineers, implementing best practices, and driving continuous improvements to maintain the integrity and availability of the network systems. The NOC Lead also serves as the primary point of escalatio...

As an experienced and detail-oriented IT Security Operations / Administrator at our team in Thane, you will play a crucial role in managing and maintaining the organization's IT security infrastructure. Your responsibilities will include: - Configure, monitor, and troubleshoot NGFW Firewalls, firewall management servers, remote VPN, IPsec and GRE VPNs, DNS security, cloud proxies, EDR/AV systems, and other security solutions. - Perform regular health checks of supported security solutions to ensure optimal performance. In addition, you will be responsible for incident and service management tasks such as: - Monitoring and updating the Service Desk tool (RFC/SR/IM) and promptly responding to ...

Role Overview We are seeking a proactive Incident Manager with strong experience in incident lifecycle management, troubleshooting, and stakeholder communication. The ideal candidate will bring expertise in incident resolution, testing processes, Agile/SAFe practices, and cloud technologies, preferably within the automotive domain. Key Responsibilities Own and manage the incident management process end-to-end. Lead incident/issue identification, troubleshooting, and resolution. Ensure clear communication and collaboration with teams and stakeholders. Support and participate in the testing process for incident fixes. Apply Agile/SAFe practices in daily workflows. Contribute flexibly across mu...

As a Technical Support Engineer L2, you will be responsible for providing application support related to software functionality, incident resolution, and systems configuration. You will need to recognize basic and advanced problems, conduct research, provide resolutions, and follow up with customers through various mediums such as case escalations, phone, email, and chat. Your role will also involve logging and tracking calls using problem management databases, preparing statistical reports, and consulting with programmers to explain software errors or recommend changes to programs. Additionally, you will be expected to stay current on all key support topics and may be involved in testing so...

As a SAP BODS consultant at KPMG in India, you will play a key role in providing technical support and leadership for SAP systems. Your responsibilities will include managing and maintaining the SAP environment to ensure optimal performance, security, and availability. Additionally, you will be involved in system installation, configuration, upgrade, migration, backup and recovery, user administration, transport management, and troubleshooting. Key Responsibilities: - Minimum 4 years of experience in SAP BODS - Hands-on experience in ETL tools like SAP BODS and Azure Data Factory - Successful delivery of at least 1 end-to-end data migration BODS engagements involving multiple entities and co...

Job Description Summary Lead and manage the Manufacturing Execution Systems (MES) and Digital Operations at the plant, ensuring zero unplanned downtimes for plant operations. Drive minor enhancements and bug fixes on the existing application and coordinate with product teams to test and deploy major enhancements on existing digital enterprise applications & identify automation opportunities in existing processes. Coordinate with business stakeholders to get continuous feedback of the products/services in offer and gather requirements on enhancements and new projects. Coordinate with global Digital Technology Teams on related global initiatives. Collaborate with vendors to manage application ...

Role Overview We are seeking a proactive Incident Manager with strong experience in incident lifecycle management, troubleshooting, and stakeholder communication. The ideal candidate will bring expertise in incident resolution, testing processes, Agile/SAFe practices, and cloud technologies, preferably within the automotive domain. Key Responsibilities Own and manage the incident management process end-to-end. Lead incident/issue identification, troubleshooting, and resolution. Ensure clear communication and collaboration with teams and stakeholders. Support and participate in the testing process for incident fixes. Apply Agile/SAFe practices in daily workflows. Contribute flexibly across mu...

Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creatio...

Profile Summary: We are looking for a middle skilled Database Administrator (DBA) with expertise in Microsoft SQL, Azure PaSS(MI and Azure SQLDB). This role requires good technical knowledge combined with good communication skills (to interact with client), the ability to work effectively in a team, and autonomy in decision-making when necessary. The DBA will be responsible for managing, maintaining, and optimizing database systems to ensure their reliability, security, and performance. Certifications are a plus. List of Key Accountabilities: Design, implement, and maintain Microsoft SQL Server and Azure SQL databases. Ensure database security, integrity, and compliance with industry standar...

Position: IT - Senior Analyst - SAP SD Responsibilities: Analyze and understand the business requirements related to the order-to-cash process Translate business needs into technical specifications and propose effective SAP SD solutions Integrate requirements with standard SAP SD technology in SAP ECC6 and SAP S/4HANA environments Test new developments, manage system configurations, and ensure proper documentation Analyze order-to-cash process issues and propose improvements in coordination with various departments Assume greater responsibilities as a senior analyst, including mentoring junior team members and handling complex issues Requirements Required Skills: 6+ years of relevant experie...

Job Description Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers. They install, maintain, patch, upgrade and continuously improve the operating environment. Job Description - Grade Specific Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers Providesmaintenance and support for all system in scope, installs/configures/tests operating systems, troubleshoots and conductsincident resolution, liaise with other IT teams and 3d party vendors, develops and executes plans for patching, identifiesopportunities for improvements and efficiencies??

As an Incident Response Analyst at Cosm, you will play a crucial role in monitoring and ensuring the performance of Cosm's infrastructure to maintain Site Reliability for Live Entertainment Venues and Live Broadcasts. Your responsibilities will include independently monitoring and managing technical operations, leading the diagnosis and resolution of critical incidents, serving as a primary point of contact for high-impact incidents, collaborating with engineering for incident remediations, generating regular incident reports, coordinating upgrades and planned activities, providing mentorship to team members, contributing to process enhancements, working closely with field services teams, co...

As an On-site Technology Support Specialist at EY, your role is crucial in providing technology support to customers within the country or site. You will be responsible for various technology support activities in a fast-paced environment. Here are your key responsibilities: - Facilitate and support the deployment of hardware and software to end users, including installation, configuration, and testing of firm hardware. - Assist in provisioning and deprovisioning processes, such as setting up hardware/software for new hires and receiving hardware from separating employees. - Coordinate the repair of end user hardware and the reinstallation of software to resolve incidents. - Identify and add...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role We are looking for a strong Treasury Applications professional to join Kyndryl's Payments team to perform bank account management process, providing workflows for opening, closing, and maintaining bank accounts. This includes reading bank documentation and contacting banks for additional troubleshooting. You will need to identify the underlying is...

Role Overview: You will be responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers. Your main tasks will include installing, maintaining, patching, upgrading, and continuously improving the operating environment. Key Responsibilities: - Provide maintenance and support for all systems in scope - Install, configure, and test operating systems - Troubleshoot and conduct incident resolution - Liaise with other IT teams and 3rd party vendors - Develop and execute plans for patching - Maintain security, backup, and redundancy strategies - Develop capabilities on emerging technologies - Define processes, conduct compliance and quality checks ...

As a Program Management Sr Analyst at our company, you will play a key role in contributing to the development of new techniques and improving processes for the area or function. Your responsibilities will include supporting, planning, directing, and coordinating day-to-day activities of running a program or portfolio of programs. You will work closely with stakeholders to finalize project plans and track project delivery successfully. Additionally, you will implement advanced strategies for gathering, analyzing data requirements and apply best practices for effective communication and problem-solving. Key Responsibilities: - Support planning, directing, and coordination of day-to-day activi...

Job Description: As a Security Specialist, your primary role will be to design and implement comprehensive security strategies to protect IT systems and ensure compliance with industry standards. You will focus on proactive risk management and creating a secure operational environment. Key Responsibilities: - Develop and implement robust security frameworks for IT systems, applications, and networks. - Conduct assessments and audits to identify and mitigate security risks effectively. - Establish and enforce security standards to ensure adherence to industry regulations and best practices. - Monitor, analyze, and resolve security incidents while implementing corrective measures. - Collaborat...