163 Incident Reporting Jobs - Page 7

TitleOperations Command ExecutiveBusiness unitIntegrated Facilities ManagementReporting toTransport Governance Lead Duties & responsibilities- The role is responsible to man the helpdesk 24*7 for AsPac region for Transport Command Center and Centralised Workplace Helpdesk. - Respond to customers requisition and/or issues through calls, emails and Corrigo Portal. - Follows-up and directing WOs requisition to right person as per defined KPIs - Live monitoring of application/software for command center and responding to any deviation as per defined process. - Proactive and ability to respond to incidents/accident real time and take corrective action as per defined processes. - Report preparation viz; WOs pending follow up and reminder to concerned person, Driver Behaviour reports, Incident Reporting, Incident report preparation, daily call logs and activity completed report, any other report preparation as required by management. - Liaising with various counterparts with the organisation in AsPac region.Performance objectives- Provide Superior Client Service (weighting 50%) - Initiative or Process Improvement in Functional Area (weighting 40%) - Personal and Professional Development (weighting 10%)Key skills- Good Communication skills both written and spoken. - Customer Centric - Knowledge MS office. - Corrigo Portal - Team player and ownership of role importance tasks to be performed. - Vigilant.Employee specification- Candidate should be graduate. - Position will be based out of Pune - Experience in customer support in IT/ITES/Hospitality industry of minimum 6 months. - Ability to remain at workstation for long period of time. - Prior experience in employee transport and/or workplace helpdesk will be preferred. What this job involves: A highly skilled professional The role is responsible for monitoring of application/software for command centre, candidate must be physically able to perform duties including ability to remain in stationery position(sitting), must be able to assess/identify hazards, communicate/signal any escalation. Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers and call tracking. Part of the tasks are general admin and other help desk activities. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Proven experience with continuous improvement initiatives and client reporting is also vital for this role matched with strong computer literacy. ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.

GIFTCL invites application for the position of Assistant Engineer - Instrumentation. This is a contractual position for a period of 5 years. The remuneration will be commensurate with qualification and experience. The candidate should have done B. tech/ B.E. in Instrumentation/Electronics/ Information Technology / Electrical Engineering with minimum 03 years of experience or Diploma in Instrumentation /Electronics/IT/ Electrical Engineering with minimum 06 years of experience. Relevant Experience in OT/IT Networking and SCADA/IBMS systems of any of the following plant: Control Command Centre/ Substation/WTP/ /HVAC/STP/Process automation. Detailed job description is as under, Candidate shall be posted in shift/General as & when required & will be available for any critical condition to attain the break downs. He shall be responsible for monitoring GIFT utilities SCADA system from the City Control Command Centre for GIFT Company limited & required to do following activities- Ensuring the Connectivity of all utilities SCADA at the City Control Command Platform. Configuration, Integration, testing & Maintenance of Networking Devices (Firewalls, Routers, Switches, Wireless Controller, Access points, IEDs, Relays & other Networking devices. Perform L1 tasks like LAN/VLAN/WAN Creation, Port mapping, Routing, User Mapping & connectivity, DHCP, Wireless Connectivity issues etc. Installation and maintenance of network hardware and software, analyses problems, and monitors networks to ensure their availability to users. Supervision of Operation & Maintenance activities pertain to Instrumentation & Control. Regular monitoring of the KPI parameters of System. Regular updating and compilation of data received from the various department of engineering. Preparation of monthly incident reports of utilities plant. Centrally, coordination with the other utilities for informing about the downtime. Regular monitoring the major component of Software and Hardware ensuring the highest availability of the System Lead the Site acceptance test in coordination with the vendor and closure the same with checklist and MOM. Troubleshooting of Field Instruments. Implementing & ensuring Safety practices while working. Maintaining system handing over and taking over charge sheets. Competencies Required : Knowledge of PLC and SCADA System, Automation protocols & Server Client Architecture Experience with network diagnostic, monitoring and analysis tools. Expertise in Maintenance of OT/IT network (LAN and WAN) and system security. operating Systems (OS) installation & up gradation. Working and troubleshooting on routing protocols. Configuration of VLANs, RSTP, MSTP, IGMP, SNMP. Knowledge of Field Instruments/Analysers (Flow, BTU, Pressure, Level, DPIT, DO, PH, TDS, TSS, FRC, BOD, COD, Conductivity, Relays, and its wiring. Good Knowledge on Networking Layers, OSI layers and Fibre Optic Network-GPON. Understanding & Awareness of OT Cyber Security. Job Location: GIFT City, Gandhinagar Last date for submitting application is 27th May 2025.

Role & responsibilities Assist in implementing safety policies and procedures in the workplace. Conduct safety inspections and audits under supervision. Support in risk assessment and hazard identification. Monitor the use of PPE and enforce safety compliance. Assist in preparing safety reports and documentation. Participate in safety training sessions and drills. Report and document incidents and near misses. Preferred candidate profile Must have diploma degree in Industrial Safety

Role and Responsibilities: Position Overview: We are seeking a motivated Junior Operation Risk Analyst to join our Asset Management client. This role involves testing, documenting, and monitoring asset management risk and control processes, ensuring robust controls, and providing insightful data analysis. The ideal candidate will possess strong risk management, analytical skills, proficiency in Excel, and the ability to document and challenge existing processes. Key Responsibilities: Operational Risk Management - Proven experience in identifying, assessing, and mitigating operational risks to ensure compliance and enhance organizational resilience. Elicit Requirements: Collaborate with stakeholders to gather and define business requirements for asset management processes. Document Processes: Create detailed documentation of current processes, workflows, and controls within the asset management framework. Challenge and Document Controls: Evaluate existing controls, identify gaps, and propose improvements to enhance process efficiency and compliance. Data Analysis: Utilize strong analytical skills to analyse data, identify trends, and provide actionable insights to support decision-making. Excel Proficiency: Leverage advanced Excel skills to manage, manipulate, and analyse large datasets effectively. Reporting: Prepare and present reports on findings, recommendations, and progress to senior management and other stakeholders. Continuous Improvement: Participate in ongoing process improvement initiatives to optimize asset management operations. Job requirements Experience and Qualifications: Bachelor's degree in business, Finance, Economics, or a related field with 1-4 years experience. Proven experience in risk management, business analysis, preferably within asset management or financial services. Strong proficiency in Microsoft Excel, including advanced functions and data analysis tools. Excellent analytical thinking and problem-solving skills. Ability to work independently and collaboratively in a team environment. Strong communication skills, both written and verbal, with the ability to convey complex information clearly. Detail-oriented with a focus on accuracy and quality. Familiarity with asset management principles and practices is a plus. Experience with data visualization tools (e.g., Power BI, Tableau) is advantageous. Knowledge of regulatory requirements and compliance standards in asset management. How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a permanent full-time position located in Hyderabad. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. Who Are We: Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services. Our 3 offerings are: • Managed Services • Consulting & Solutions • Technology To know more about Delta Capita and our culture click here: Working at DC - Delta Capita. Delta Capita India is a Great Place to Work Certified Organization. Please refer to DC GPTW

Customer Relationship Manager Gurgaon, India Permanent Role Job Summary: The Customer Relationship Manager will be responsible for managing and enhancing the overall experience of applicants interacting with QMC. The role includes handling IRs (Incident Reports), applicant queries, and coordinating with the call center and other support teams to ensure smooth operations and timely resolution of concerns. Key Responsibilities: Act as the primary point of contact within the Ops team for applicant inquiries, feedback, and concerns. Coordinate with Operations, Clinical, and other supporting departments to ensure timely and accurate communication and service delivery. Monitor applicant satisfaction and implement initiatives to enhance the overall applicant experience. Qualifications: Bachelors or Master’s degree in healthcare or healthcare management. Minimum of 2 years’ experience in healthcare customer service or applicant relations Good PPT, Excel and Data analysis skills Good communication, interpersonal, and problem-solving skills. Strong multitasking and prioritization abilities in a dynamic setting. Familiarity with CRM and applicant management systems.

This opening is with India's leading Pharma / Speciality Chemicals Manufacturing Company for their Office in Hinjewadi, Pune. Role : Night Duty Officer Level : Executive / Sr Executive Working Timings : Regular during Night Shift This is full time Company / Regular / Permanent roll working in the Night Shift only. No rotation/ It is a regular Night Shift role. 2 Saturdays off along with Sundays. Location: Hinjewadi Candidates already working in Pune or Hinjewadi will be given preference. Transport : Free Pick up / Drop services available. It's a full time company roll job for working during Night Shift only. You will be on the permanent rolls of the company. Your shift will be Night Shift only. It's a Night Shift Duty role. Qualification: Graduation in Science (Chemistry). Experience : 7 years to 12 years in Safety / EHS / Facilities Management of Chemical Mfg units. Those working in IT / Hotels Cos are not eligible. Desirable Qualification: Additional Diploma in Safety / Fire Safety will be an added advantage Key Roles: Act as a Lead of Safety for Emergency and report to Seniors for any gaps as per reporting matrix during Night Shift. Safety Mock Drill / Incident Investigation, Safety Compliances, PTW, Work Permit. Fire Safety, Working of Fire Safety for Night Shifts. Smooth Functioning of Operations during Night Shift. Co-ordinate with Security Incharge for any Security lapses. Monitoring / Patrolling of Office premises. Reporting any abnormal / hazardous incidents / near misses to the Concerned Department Heads. Support in First Aid / Emergency medical care during Night Shift. Maintain Log Book and Reporting It's a full time company roll job for working during Night Shift only. You will be on the permanent rolls of the company. Your shift will be Night Shift only. It's a Night Shift Duty role.

This opening is with India's leading Pharma / Speciality Chemicals Manufacturing Company for their Office in Hinjewadi, Pune. Role : Night Duty Officer Level : Executive / Sr Executive Working Timings : Regular during Night Shift This is full time Company / Regular / Permanent roll working in the Night Shift only. No rotation/ It is a regular Night Shift role. 2 Saturdays off along with Sundays. Location: Hinjewadi Candidates already working in Pune or Hinjewadi will be given preference. Transport : Free Pick up / Drop services available. It's a full time company roll job for working during Night Shift only. You will be on the permanent rolls of the company. Your shift will be Night Shift only. It's a Night Shift Duty role. Qualification: Graduation in Science (Chemistry). Experience : 7 years to 12 years in Safety / EHS / Facilities Management of Chemical Mfg units. Those working in IT / Hotels Cos are not eligible. Desirable Qualification: Additional Diploma in Safety / Fire Safety will be an added advantage Key Roles: Act as a Lead of Safety for Emergency and report to Seniors for any gaps as per reporting matrix during Night Shift. Safety Mock Drill / Incident Investigation, Safety Compliances, PTW, Work Permit. Fire Safety, Working of Fire Safety for Night Shifts. Smooth Functioning of Operations during Night Shift. Co-ordinate with Security Incharge for any Security lapses. Monitoring / Patrolling of Office premises. Reporting any abnormal / hazardous incidents / near misses to the Concerned Department Heads. Support in First Aid / Emergency medical care during Night Shift. Maintain Log Book and Reporting It's a full time company roll job for working during Night Shift only. You will be on the permanent rolls of the company. Your shift will be Night Shift only. It's a Night Shift Duty role.

Roles & Responsibilities: 1.Handling alerts and incident on XDR platform 2.Alert & incident triage and analysis 3.Proactively investigating suspicious activities 4.Log all findings, actions taken, and escalations clearly in the XDR and ITSM platform 5.Execute predefined actions such as isolating blocking IPs or disabling user accounts, based on set protocols. 6.Adhere to established policies, procedures, and security practices. 7.Follow-up with tech team for incident closure 8.Participating in daily standup and review meeting 9.L1 Analyst has responsibility to closely track the incidents and support for closure. 10.Escalate more complex incidents to L2 analysts for deeper analysis. 11.Work & support on multiple cybersecurity tool (DLP, GRC, Cloudsec tool, DAM) 12.Handle XDR alerts and followup with customer team for agent updates Key Responsibilities: Security Monitoring & Incident Response Governance Define and maintain security monitoring, threat detection, and incident response policies and procedures.Establish and mature a threat intelligence program, incorporating tactical and strategic threat feeds.Align SOC operations with evolving business risk priorities and regulatory frameworks.Platform & Toolset Management Evaluate, implement, and enhance SIEM platforms, ensuring optimal log ingestion, correlation, and rule effectiveness.Assess and manage deployment of EDR, XDR, SOAR, and Threat Intelligence solutions.Maintain and update incident response playbooks and automation workflows.Ensure consistent platform hygiene and technology stack effectiveness across SOC tooling.SOC Operations & Threat Detection Oversee 24x7 monitoring of security events and alerts across enterprise assets.Lead and coordinate proactive threat hunting across networks, endpoints, and cloud.Manage and support forensic investigations to identify root cause and recovery paths.Govern use case development, log source onboarding, and alert/event triage processes.Regulatory Compliance & Incident Management Ensure timely and accurate incident reporting in compliance with RBI, CERT-In, and other authorities.Retain logs in accordance with regulatory data retention mandates.Enforce and monitor security baselines for endpoints, in line with internal and regulatory standards.Advanced Threat Management & Reporting Plan, conduct, and report on Red Teaming and Purple Teaming exercises to test detection and response capabilities.Participate in and contribute to the Risk Operations Committee (ROC) meetings and initiatives.Review and track SOC effectiveness through KPIs, metrics, and regular reporting dashboards. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Required Qualifications: Bachelor’s or Master’s degree in Cybersecurity, Computer Science, or related field.2 years of experience in SOC management, incident response, or cyber threat detection roles.Hands-on expertise with SIEM (e.g., Splunk, QRadar, Sentinel), EDR/XDR tools, and SOAR platforms.Proven experience in playbook development, forensics, and threat hunting methodologies.Strong understanding of RBI/CERT-In incident reporting guidelines and log retention requirements.Familiarity with MITRE ATT&CK, threat modeling, and adversary emulation techniques. Preferred technical and professional experience Preferred Certifications: GCIA, GCIH, GCFA, CISSP, OSCP, CEH, CHFI, or similar certifications

Roles & Responsibilities: 1.Handling alerts and incident on XDR platform 2.Alert & incident triage and analysis 3.Proactively investigating suspicious activities 4.Log all findings, actions taken, and escalations clearly in the XDR and ITSM platform 5.Execute predefined actions such as isolating blocking IPs or disabling user accounts, based on set protocols. 6.Adhere to established policies, procedures, and security practices. 7.Follow-up with tech team for incident closure 8.Participating in daily standup and review meeting 9.L2 Analyst has responsibility to closely track the incidents and support for closure. 10.Working with logsource and usecase management in integrating log sources and developing & testing usecase 11.Work & support on multiple cybersecurity tool (DLP, GRC, Cloudsec tool, DAM) 12.Developing SOP / instruction manual for L1 team 13.Guiding L1 team for triage/analysis and assist in clousure of cybersecurity alert and incidents 14.Handle XDR alerts and followup with customer team for agent updates 15.Escalate more complex incidents to L3 SME for deeper analysis. Key Responsibilities: Security Monitoring & Incident Response Governance Define and maintain security monitoring, threat detection, and incident response policies and procedures.Establish and mature a threat intelligence program, incorporating tactical and strategic threat feeds.Align SOC operations with evolving business risk priorities and regulatory frameworks.Platform & Toolset Management Evaluate, implement, and enhance SIEM platforms, ensuring optimal log ingestion, correlation, and rule effectiveness.Assess and manage deployment of EDR, XDR, SOAR, and Threat Intelligence solutions.Maintain and update incident response playbooks and automation workflows.Ensure consistent platform hygiene and technology stack effectiveness across SOC tooling.SOC Operations & Threat Detection Oversee 24x7 monitoring of security events and alerts across enterprise assets.Lead and coordinate proactive threat hunting across networks, endpoints, and cloud.Manage and support forensic investigations to identify root cause and recovery paths.Govern use case development, log source onboarding, and alert/event triage processes.Regulatory Compliance & Incident Management Ensure timely and accurate incident reporting in compliance with RBI, CERT-In, and other authorities.Retain logs in accordance with regulatory data retention mandates.Enforce and monitor security baselines for endpoints, in line with internal and regulatory standards.Advanced Threat Management & Reporting Plan, conduct, and report on Red Teaming and Purple Teaming exercises to test detection and response capabilities.Participate in and contribute to the Risk Operations Committee (ROC) meetings and initiatives.Review and track SOC effectiveness through KPIs, metrics, and regular reporting dashboards. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Required Qualifications: Bachelor’s or Master’s degree in Cybersecurity, Computer Science, or related field.3-7 years of experience in SOC management, incident response, or cyber threat detection roles.Hands-on expertise with SIEM (e.g., Splunk, QRadar, Sentinel), EDR/XDR tools, and SOAR platforms.Proven experience in playbook development, forensics, and threat hunting methodologies.Strong understanding of RBI/CERT-In incident reporting guidelines and log retention requirements.Familiarity with MITRE ATT&CK, threat modeling, and adversary emulation techniques. Preferred technical and professional experience Preferred Certifications: GCIA, GCIH, GCFA, CISSP, OSCP, CEH, CHFI, or similar certifications

Roles & Responsibilities: 1.Handling alerts and incident on XDR platform 2.Alert & incident triage and analysis 3.Proactively investigating suspicious activities 4.Log all findings, actions taken, and escalations clearly in the XDR and ITSM platform 5.Execute predefined actions such as isolating blocking IPs or disabling user accounts, based on set protocols. 6.Adhere to established policies, procedures, and security practices. 7.Follow-up with tech team for incident closure 8.Participating in daily standup and review meeting 9.L1 Analyst has responsibility to closely track the incidents and support for closure. 10.Escalate more complex incidents to L2 analysts for deeper analysis. 11.Work & support on multiple cybersecurity tool (DLP, GRC, Cloudsec tool, DAM) 12.Handle XDR alerts and followup with customer team for agent updates Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Key Responsibilities: Security Monitoring & Incident Response Governance Define and maintain security monitoring, threat detection, and incident response policies and procedures.Establish and mature a threat intelligence program, incorporating tactical and strategic threat feeds.Align SOC operations with evolving business risk priorities and regulatory frameworks.Platform & Toolset Management Evaluate, implement, and enhance SIEM platforms, ensuring optimal log ingestion, correlation, and rule effectiveness.Assess and manage deployment of EDR, XDR, SOAR, and Threat Intelligence solutions.Maintain and update incident response playbooks and automation workflows.Ensure consistent platform hygiene and technology stack effectiveness across SOC tooling.SOC Operations & Threat Detection Oversee 24x7 monitoring of security events and alerts across enterprise assets.Lead and coordinate proactive threat hunting across networks, endpoints, and cloud.Manage and support forensic investigations to identify root cause and recovery paths.Govern use case development, log source onboarding, and alert/event triage processes.Regulatory Compliance & Incident Management Ensure timely and accurate incident reporting in compliance with RBI, CERT-In, and other authorities.Retain logs in accordance with regulatory data retention mandates.Enforce and monitor security baselines for endpoints, in line with internal and regulatory standards.Advanced Threat Management & Reporting Plan, conduct, and report on Red Teaming and Purple Teaming exercises to test detection and response capabilities.Participate in and contribute to the Risk Operations Committee (ROC) meetings and initiatives.Review and track SOC effectiveness through KPIs, metrics, and regular reporting dashboards. Preferred technical and professional experience Required Qualifications: Bachelor’s or Master’s degree in Cybersecurity, Computer Science, or related field.2 years of experience in SOC management, incident response, or cyber threat detection roles.Hands-on expertise with SIEM (e.g., Splunk, QRadar, Sentinel), EDR/XDR tools, and SOAR platforms.Proven experience in playbook development, forensics, and threat hunting methodologies.Strong understanding of RBI/CERT-In incident reporting guidelines and log retention requirements.Familiarity with MITRE ATT&CK, threat modeling, and adversary emulation techniques.Preferred Certifications: GCIA, GCIH, GCFA, CISSP, OSCP, CEH, CHFI, or similar certifications"

Job Title: FLS Executive Fire, Life & Security Location: Nexus Vega City, Bengaluru Experience: Minimum 25 years in Fire & Safety / Security operations (preferably in malls, commercial buildings, or hospitality sector) Job Description: We are hiring an experienced Fire, Life, and Security (FLS) Executive for our mall operations. The ideal candidate will be responsible for ensuring the safety and security of all mall visitors, staff, and assets by monitoring and managing fire safety systems, emergency preparedness, and day-to-day security operations. Key Responsibilities: Monitor and manage fire safety systems. Conduct regular fire drills , evacuation procedures, and safety training Oversee CCTV surveillance , access control , and patrolling activities Ensure compliance with fire safety norms and local regulations Coordinate with AMC vendors for periodic maintenance of fire equipment Maintain logs, incident reports, and safety audit documentation Handle emergency situations, crowd control, and evacuation during crises Liaise with local fire departments , police , and emergency services Conduct regular safety inspections of the mall premises Key Skills: Fire Safety Life Safety Systems CCTV & Security Monitoring Emergency Response Access Control Building Management System (BMS) Incident Management Compliance & Auditing Risk Assessment Vendor Coordination Employment Type: Full-time Qualifications: Graduation

-Vision plus(V+) Production Support Monitor application and batch job alerts related to VisionPLUS. - Perf-orm daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc. - Handle initial triage of incidents and user tickets. Required Candidate profile Provide quick fixes&workarounds for known issues.Maintain SOP documentation& knowledge base for recurring issues. - Escalate unresolved or complex problems to L2/L3 teams.Prepare RCA&incident reports.

About The Role Job Role Analysis of new requirement and translation of the same to RSD. Preparation of Requirement documents, test plans, incident reporting. Carrying out the testing for the projects and resolution of the issues. Co-ordination with various departments, users, product team, support teams like OPS, IT, Vendors for requirement gatherings, enhancements. Thorough analysis for system issues faced and provide effective solutions Working with internal customers to resolve the issues, enhance the current system to reduce the manual intervention. User training on system enhancements. Prepare User Guides and train users on newly developed Systems Proper project management and follow up Liasoning with the partners Job requirement Good working knowledge in Wealth Management Domain/Financial Product. Strong business understanding for financial products. Well versed with Office Automation tools like MS Excel, MS Access etc. Strong ability to work with multiple teams needed. Should have good analytical skills and an eye for detail. Should be a Graduate or a Post Graduate. Should be an effective Team Player Experience in digital and technological project implementation Post graduate (MBA/CA) would be preferred. At-least 3-4 years of relevant Wealth or financial industry experience in the project implementation. Prior experience in project Management role. Proven business analysis skill with detailed knowledge across a financial environment. Ability to handle multiple in-flight projects and deliver within given timeframes. Graduate with relevant wealth industry experience of 8 yrs or more can be considered.