Incident Reduction Jobs – Apply to Latest Incident Reduction Job Vacancies

2 - 5 years

4 - 7 Lacs

Mumbai

Work from Office

Primary Skill Extensive experience of process definition and implementation covering various life cycles Development / Maintenance / Transformation / Improvement / Innovation Perform service contract, SOW, scope statement reviews to gather service, quality, risk and compliance management requirements Building Process awareness in Engagement - Provide necessary process training , walkthrough of the processes and templates , assisting in Tools Setup Perform periodic audits covering process, quality assurance, compliance, metrics and risk reviews aligned with customers expectations Identify and facilitate improvement initiatives with quantified benefits r e.g. Incident reduction , FMEA effectiveness , Six Sigma Initiatives, Early Alerts etc Monthly reviews and reporting of performance, findings, recommendations, alerts and inferential analysis to the management Ensure readiness of the account project for internal and external audits Secondary Skill Clear understanding of various IT industry best Standards, frameworks and models ISO 9001, ISO 20000 , CMMi, Agile , Lean & Six Sigma , ITIL, ASM , DevOps, SAFe Participate / Conduct focus reviews and deep dive reviews of critical projects Skills (competencies) Active Listening Adaptive Thinking Analytical Thinking Assertiveness Attention to Detail Business Agility Change Management Conflict Management Continuous Improvement Decision-Making Emotional Intelligence Financial Control Influencing Innovation Managing Difficult Conversations Negotiation Proactiveness Problem Solving Project Governance Project Management Project Planning Project Reporting Project Tracking Relationship-Building Risk Assessment Risk Management Scope Management Stakeholder Management Strategic Governance Strategic Thinking Team Management Time Management Unified Project Management (UPM) Unified Service Management (USM)

Posted 3 months ago

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