4 Incident Reduction Jobs

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0.0 years

0 Lacs

india

On-site

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by?a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations?unlock the value of technology and build a more sustainable, more inclusive world. Your Profile Proven leadership in Application Maintenance (250+ FTEs), across technologies and geographies Experience in transformation, change management, and continuous improvement Hands-on with RPA, Gen AI, NoOps, Incident reduction, Six Sigma/Lean Strong analytical mindset and data-driven d...

Posted 1 month ago

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

Role Overview: As a leader at Capgemini, you will have the opportunity to shape your career while being supported by a collaborative global community of colleagues. You will play a crucial role in helping leading organizations unleash the potential of technology and contribute towards building a sustainable and inclusive world. Key Responsibilities: - Drive productivity and transformation initiatives such as ZeroOps, Automation, and Gen AI - Manage senior stakeholders within Capgemini and client organizations - Ensure high standards in Incident, Problem, and Knowledge Management processes - Lead cost optimization and industrialization efforts to enhance contribution margins - Collaborate wit...

Posted 1 month ago

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

You should have experience in running operations with ITIL processes and be ITIL certified. Your role will require excellent analytical and troubleshooting skills, as well as strong verbal and written communication abilities. You should also demonstrate creative thinking in implementing service improvements, automation, incident reduction, standard change conversion to service request, and fail change reduction. In this role, you must be willing and flexible to learn new technologies, scale up quickly, and adapt to different roles as the situation demands. You should have practical experience with agile methodologies and tools, as well as experience in writing RFPs, solutions, and presentati...

Posted 5 months ago

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

You have experience in running operations with ITIL processes and are ITIL certified. Your excellent analytical and troubleshooting skills coupled with strong verbal and written communication abilities make you a valuable asset. Your creative thinking is evident in implementing service improvements, automation, incident reduction, standard change conversion to service request, and fail change reduction. You are open to learning new technologies, scaling up quickly, and adapting to different roles as needed. In your role, you have demonstrated expertise in running operations following ITIL processes and have experience in writing RFPs, solutions, and presentations during client visits. Your p...

Posted 5 months ago

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