16256 Incident Management Jobs - Page 9

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Splunk Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-rela...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the syst...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the syst...

Role & responsibilities WebPT is seeking a TOC (Technology Operations Center) engineer to oversee our SaaS applications health and technology operational tasks. In this role, you will be responsible for monitoring the availability, performance, and capacity of our SaaS products. A successful Sr TOC engineer will follow SOP to assist with service recovery on Linux, Windows, and Cloud hosted applications, coordinate, collaborate, and tune monitoring- based alerts, participate in operational incidents, and become immersed in challenging technology problems. Additional responsibilities include working with the release management team to deploy applications and other operational changes into the ...

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Accenture MxDR Ops Security Threat Analysis Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Specialist, you will apply security skills in device onboarding, log source integration, security threat analysis and investigation, and detection engineering, and be res...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your d...

About The Role Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : Incident Management Good to have skills : Linux, Unix Shell Scripting Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team membe...

Role: incident manager keywords: incident manager/ Request manager Desired Experience Range: 4- 8 years Location of Requirement: Chennai Responsibility Expectations from the role Incident Management / Request Management / Scout Experience Analyst Deliver weekly status reports and a monthly retrospective report that includes: Trend analysis Insights on performance metrics Analyze existing Key Performance Indicators (KPIs) to assess their relevance and effectiveness in measuring success. Identify leading and lagging indicators related to process health. Detect bottlenecks in existing processes. Prioritize issues affecting workforce experience. Analyze data specific to internal lines of busines...

Your key responsibilities: Implements and develops customer deliverables that meet or exceed customer requirements Develop and demonstrating a good understanding of business processes for their assigned functional area/data objects. Demonstrate a strong knowledge of underlying technical data structures and definitions for assigned functional process area/data objects. Contribute to an integrated data solution through data analysis, reporting and collaboration with on-site colleagues and clients. Expertise in SAP BW7.5, SAP BW on HANA/BW4 HANA Work closely with other consultants on customer site as a part of small to large size project teams Conduct requirements analysis, data analysis and cr...

Your key responsibilities: Implements and develops customer deliverables that meet or exceed customer requirements Develop and demonstrating a good understanding of business processes for their assigned functional area/data objects. Demonstrate a strong knowledge of underlying technical data structures and definitions for assigned functional process area/data objects. Contribute to an integrated data solution through data analysis, reporting and collaboration with on-site colleagues and clients. Expertise in SAP BW7.5, SAP BW on HANA/BW4 HANA Work closely with other consultants on customer site as a part of small to large size project teams Conduct requirements analysis, data analysis and cr...

Your key responsibilities: Implements and develops customer deliverables that meet or exceed customer requirements Develop and demonstrating a good understanding of business processes for their assigned functional area/data objects. Demonstrate a strong knowledge of underlying technical data structures and definitions for assigned functional process area/data objects. Contribute to an integrated data solution through data analysis, reporting and collaboration with on-site colleagues and clients. Expertise in SAP BW7.5, SAP BW on HANA/BW4 HANA Work closely with other consultants on customer site as a part of small to large size project teams Conduct requirements analysis, data analysis and cr...

Your key responsibilities: Implements and develops customer deliverables that meet or exceed customer requirements Develop and demonstrating a good understanding of business processes for their assigned functional area/data objects. Demonstrate a strong knowledge of underlying technical data structures and definitions for assigned functional process area/data objects. Contribute to an integrated data solution through data analysis, reporting and collaboration with on-site colleagues and clients. Expertise in SAP BW7.5, SAP BW on HANA/BW4 HANA Work closely with other consultants on customer site as a part of small to large size project teams Conduct requirements analysis, data analysis and cr...

Your key responsibilities: Implements and develops customer deliverables that meet or exceed customer requirements Develop and demonstrating a good understanding of business processes for their assigned functional area/data objects. Demonstrate a strong knowledge of underlying technical data structures and definitions for assigned functional process area/data objects. Contribute to an integrated data solution through data analysis, reporting and collaboration with on-site colleagues and clients. Expertise in SAP BW7.5, SAP BW on HANA/BW4 HANA Work closely with other consultants on customer site as a part of small to large size project teams Conduct requirements analysis, data analysis and cr...

Your key responsibilities: Implements and develops customer deliverables that meet or exceed customer requirements Develop and demonstrating a good understanding of business processes for their assigned functional area/data objects. Demonstrate a strong knowledge of underlying technical data structures and definitions for assigned functional process area/data objects. Contribute to an integrated data solution through data analysis, reporting and collaboration with on-site colleagues and clients. Expertise in SAP BW7.5, SAP BW on HANA/BW4 HANA Work closely with other consultants on customer site as a part of small to large size project teams Conduct requirements analysis, data analysis and cr...

Your key responsibilities: Implements and develops customer deliverables that meet or exceed customer requirements Develop and demonstrating a good understanding of business processes for their assigned functional area/data objects. Demonstrate a strong knowledge of underlying technical data structures and definitions for assigned functional process area/data objects. Contribute to an integrated data solution through data analysis, reporting and collaboration with on-site colleagues and clients. Expertise in SAP BW7.5, SAP BW on HANA/BW4 HANA Work closely with other consultants on customer site as a part of small to large size project teams Conduct requirements analysis, data analysis and cr...

Your key responsibilities: Implements and develops customer deliverables that meet or exceed customer requirements Develop and demonstrating a good understanding of business processes for their assigned functional area/data objects. Demonstrate a strong knowledge of underlying technical data structures and definitions for assigned functional process area/data objects. Contribute to an integrated data solution through data analysis, reporting and collaboration with on-site colleagues and clients. Expertise in SAP BW7.5, SAP BW on HANA/BW4 HANA Work closely with other consultants on customer site as a part of small to large size project teams Conduct requirements analysis, data analysis and cr...

Your key responsibilities: Implements and develops customer deliverables that meet or exceed customer requirements Develop and demonstrating a good understanding of business processes for their assigned functional area/data objects. Demonstrate a strong knowledge of underlying technical data structures and definitions for assigned functional process area/data objects. Contribute to an integrated data solution through data analysis, reporting and collaboration with on-site colleagues and clients. Expertise in SAP BW7.5, SAP BW on HANA/BW4 HANA Work closely with other consultants on customer site as a part of small to large size project teams Conduct requirements analysis, data analysis and cr...

Role & responsibilities Technical leadership : Leading a team of Data & Operations and managing their capabilities System design : Designing and building systems to improve reliability Collaboration : Working with development, support, and IT teams to troubleshoot issues Monitoring : Monitoring systems for health using alerts, tickets, and logging mechanisms Capacity planning : Assessing system capacity, planning for growth, and managing workloads Documentation : Documenting processes, sharing knowledge, and evaluating incidents Automation : Automating processes to reduce manual work and improve efficiency Disaster recovery : Developing and testing disaster recovery plans CI/CD pipelines: Cr...

Skills : Communications IT & Relevant Exp. - 0 1 year Domain Experience Insurance (good-to-have) Job Duties / Responsibilities - Good written and Verbal communication - Exposure to IT applications - Build sound understanding of the supported application estate. - Resolve Support Tickets strictly in a timely manner. - Willing to work in 24*7 shift - Incident Management - Service Request Fulfillment - Monitor Application Performance & Batch Jobs - Keep documentation current and prepare SOPs for routine tasks - Collaborate with internal & external teams to provide end-to-end resolution across Application issues Skills (Good-to-have) - Familiarity of commonly used Software Products in Insurance ...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by"a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations"unlock the value of technology and build a more sustainable, more inclusive world. Your role Experience - 6 to 10 years Locations - Mumbai Executing end to end Process consulting projects based on ITIL V3/V4, ISO 20000 CMMI SVC models and frameworks Strategize and Design Services Lead and Manage Transition / Transformation programs Design ITOM, Define Governance, DevOps, Agile / S...

Our Team We are an innovative global healthcare company, driven by one purpose: we chase the miracles of science to improve peoples lives. Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to turn the impossible into the possible. We provide potentially life-changing treatment options and life-saving vaccine protection to millions of people globally, while putting sustainability and social responsibility at the center of our ambitions. Sanofi has recently embarked into a vast and ambitious digital transformation program to bring better drugs and vaccines to patients faster, to improve health and save lives. About the job Joining the API Pla...

The Impact you will have in this role: The Threat Management Associate Director plays a key role in both individual contributions and cross-functional coordination. This role ensures the integrity and effectiveness of DTCCs security monitoring controls by overseeing data quality across multiple sources, identifying coverage gaps, and driving improvements in event processing and control assurance. Your Primary Responsibilities: Mitigate risks by identifying, assessing, and documenting security control gaps in monitoring systems. Support the control validation process of the Security Monitoring Assurance program. Interface with internal and external stakeholders Partner with IT teams to remedi...

The Impact you will have in this role: At DTCC, the Observability team is at the forefront of ensuring the health, performance, and reliability of our critical systems and applications. We empower the organization with real-time visibility into infrastructure and business applications by leveraging cutting-edge monitoring, reporting, and visualization tools. Our team collects and analyzes metrics, logs, and traces using platforms like Splunk and other telemetry solutions. This data is essential for assessing application health and availability, and for enabling rapid root cause analysis when issues arisehelping us maintain resilience in a fast-paced, high-volume trading environment. If you'r...