172 Incident Jobs - Page 6

Position Purpose Shared Data Ecosystem (SDE) is an ITG-FRS department hosting various applications relating to the filire unique program” in charge of collecting Accounting and Risk data from local entities in an unique stream. The Universal Plug (UP NG application) constitutes the target entry point to feed the Shared Reporting Space for non-OFS Entities BNP Paribas is looking for dynamic and highly motivated individuals for the role of IT BA for UP NG Applications. The person will be responsible to: Analyze business needs and write business/functional requirements Explain the needs/changes required in the application to Technical Teams. Test the delivery/results built by Technical Teams. D...

Role & responsibilities Review, prioritize, and respond to intake requests for service; ensure completion of requests within the expected turnaround time. Development of reporting and comprehensive summary dashboards. Coordinate, schedule, lead, document, and quantify monthly internal and external governance calls. Aggregate metrics for CSAT responses; document and drive necessary improvement actions. Drive procedural compliance and SLA achievement; investigate and resolve any deviations or failure to achieves; implement resistance controls to prevent recurrence. Manage incident and problem management processes and workflows within ServiceNow. Develop SIAM documentation including processes a...

Job Summary We are seeking a Systems Engineer with 2 to 4 years of experience to join our dynamic team. The ideal candidate will have expertise in Incident Management Service Desk Service Now Windows Networking and Desktop Support. This role requires working from the office with rotational shifts. The candidate will play a crucial role in maintaining and improving our IT infrastructure ensuring seamless operations and contributing to the companys success. Responsibilities Manage and resolve incidents efficiently to minimize downtime and ensure smooth operations. Provide exceptional support to users through the service desk addressing technical issues promptly. Utilize Service Now to track an...

About GSPANN GSPANN is a global IT services and consultancy provider headquartered in Milpitas, California (U.S.A.). With five global delivery centers across the globe, GSPANN provides digital solutions that support the customer buying journeys of B2B and B2C brands worldwide. With a strong focus on innovation and client satisfaction, GSPANN delivers cutting-edge solutions that drive business success and operational excellence. GSPANN helps retail, finance, manufacturing, and high-technology brands deliver competitive customer experiences and increased revenues through our solution delivery, technologies, practices, and operations for each client. For more information, visit www.gspann.com J...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Within our Database Administration team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Your expertise will be crucial in conf...

Job Summary This is for CWR conversion. Join our dynamic team as a Systems Engineer where you will play a crucial role in maintaining and optimizing our IT infrastructure. With a focus on networking incident management and service desk operations you will ensure seamless service delivery. This hybrid role offers rotational shifts providing flexibility while supporting our global operations. Responsibilities Manage and maintain networking systems to ensure optimal performance and connectivity across the organization. Oversee incident management processes swiftly addressing and resolving technical issues to minimize downtime. Provide exceptional service desk support assisting users with techni...

1.0 Job Responsibilities 1.1 Preparation and review of SOPs. 1.2 Handling of QMS documents- Change controls, Deviations, Incidents, OOT, CAPA and OOS. 1.3 Handling of Market Complaints, Return goods & Product recalls. 1.4 Review of RM, PM, IP and FP specifications and STPs. 1.5 Preparation and review of Calibration Certificates, COAs. 1.6 Review of Analytical Raw data. 1.7 Review of analytical method validations. 1.8 Responsible for Vendor management- Review of Vendor development documents and approval process. 1.9 Handling of regulatory inspections. 1.10 Audit compliance.

Laxmi Organic Industries Limited We are looking for candidates interested in Technical Associate - Electrical for Dahej. Total Experience 6-8 years with Supervisory License Job Title: Technical Associate Electrical Department: Engineering Reporting to: Sr. Manager Electrical & Instrumentation Functional Area: Electrical Location: Dahej Site IV Job Purpose : Maintaining normal & optimum operation of the plant (field and panel) Role and Responsibilities Strategic : Responsible to prepare the relevant shut down activities & Carrying out the jobs as per requirement. Operational: To check the status of the following day to day. a. Power factor reading. b. Status of all the drives parameters in th...

Service Desk Analyst Roles Description Act as SPOC for all IT related issues, liaising with all resolver groups to ensure seamless operations & maintaining customer satisfaction. Responsibilities 1. Monitoring the Service Desk mailbox and accordingly working on tickets viz Acknowledgment/Prioritization/Categorization/Assignment/Closure. 2. Issue escalation to local & onshore team via e-mail/telephone. 3. Reports Generation for Daily/Weekly/Monthly reports. 4. Maintaining stock availability on respective floors. 5. ID management (Aus Operations) ID request acknowledgment / ID template submission /Follow-up with respective onshore team for closure.Role & responsibilities The IT Incident Analys...

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. We are Organizing a walk-in Drive at Chennai Location. Please find details below: Date- 07-Jun-25 Venue: TCS Sholinganallur, Kumaran Nagar, 415/21-24, TNHB Main Rd, Sholinganallur ,Chennai Tamil Nadu 600119 JOB DESCRIPTION Role Service Management Location of Requirement Chennai Desired Competencies (Technical/Behavioral Competency) Must-Have Knowledge and experience of Service Management/Operation proc...

Overview Role- Application Support Analyst-Servicenow Location- Chennai, Bangalore, Hyderabad & Coimbatore Annalect is currently looking for a highly motivated and dynamic individual to join our technology team as a Technology Operations Analyst. In this role, you will play a crucial part in User access management, New Client creation within Tool, as well as tracking their application usage and health. Your responsibilities will also include interacting with user and product owner teams. Furthermore, as part of your role, you will act as an L1 support team member, providing support to global users. This will involve understanding user requirements and assisting them to get right access in ti...

Experience: 3 to 6 Years Location: Balewadi Highstreet, Pune Mode: Hybrid Skills and Requirements: Strong automation approach and continuous improvement Zero incident approach Must Have At least the following skills are required In depth knowledge of working with Nexthink and DEX Experience in the automated management and provision of workstation systems notebooks and VDIs based on MS Windows mobile devices and Macbooks Basic understanding of infrastructure In depth know how in the operation of the operating systems used and their implementation in the environment and the way of software packaging for workstation systems and their distribution Understanding of IT service management practices...

SUMMARY Hiring for service desk role for Bangalore location, Salary up-to 7 LPA Job Title: Service Desk Associate Location: Bangalore (Work from Office) Fresher Salary: 3.5 LPA CTC Exp Sal up-to 7 LPA CTC Experience: Freshers & Experienced Candidates Joining: Immediate Joiners Only Job Overview: Wipro is hiring Service Desk Associates for its offices in Bangalore. We are looking for candidates with excellent communication skills and technical knowledge to provide high-quality IT support. If you are ready to relocate, a relocation bonus will be provided. Key Responsibilities: Provide first-level IT support to end-users via phone, email, and chat. Diagnose and troubleshoot hardware, software, ...

SUMMARY Opening for service desk role for Bangalore location. Job Title: Service Desk Associate Location: Bangalore (Work from Office) Fresher Salary: 3.5 LPA CTC Exp Sal up-to 7 LPA CTC Experience: Freshers & Experienced Candidates Joining: Immediate Joiners Only Job Overview: Wipro is hiring Service Desk Associates for its offices in Bangalore. We are looking for candidates with excellent communication skills and technical knowledge to provide high-quality IT support. If you are ready to relocate, a relocation bonus will be provided. Requirements Key Responsibilities: Provide first-level IT support to end-users via phone, email, and chat. Diagnose and troubleshoot hardware, software, and n...

SUMMARY Hiring now for service desk role for Bangalore location, Salary up-to 7 LPA Job Title: Service Desk Associate Location: Bangalore (Work from Office) Fresher Salary: 3.5 LPA CTC Exp Sal up-to 7 LPA CTC Experience: Freshers & Experienced Candidates Joining: Immediate Joiners Only Job Overview: Wipro is hiring Service Desk Associates for its offices in Bangalore. We are looking for candidates with excellent communication skills and technical knowledge to provide high-quality IT support. If you are ready to relocate, a relocation bonus will be provided. Key Responsibilities: Provide first-level IT support to end-users via phone, email, and chat. Diagnose and troubleshoot hardware, softwa...

Min Exp - 10 yrs Shift - 8:30 PM to 5:30 AM IST IT SDM with strong infrastructure expertise Managing SOC & NOC teams, Incident management, vulnerability scanning, patching cycles, Must know ITSM tools Share CV at kavita.singh@elevancesystems.com

etermine the design and workout strategy for new projects. Lead the Project lifecycle closely following Governance models. • Identify and resolve issues reported within defines SLAs part of routine maintenance of existing applications built in SharePoint online. • Report extraction and automations to support different metrics, that are maintained in the applications. • Work with Stakeholders on the enhancements in the existing applications. Project Planning, Tracking, & Reporting • Workout budgetary estimates during kick off, after understanding the high-level requirements. • Support the team in project planning activities, identify risks proactively, escalating thru appropriate channels as ...

Job Title: Systems Engineer Location: Infosys BPM - Pune Job Type: Full-Time Experience-3-5 Years only Notice Period-0-30 Days Education-BE About Us: Infosys BPM is a global leader in business process management, driving innovation and excellence in various industries. We are seeking a talented Systems Engineer with upto 3 yrs experience to join our dynamic team and contribute to the development and deployment of AI models. Job Description: Education: BE is preferred. More than 3 years of relevant IT experience Should be experienced in day-to-day IT support with respect to managing endpoints - desktops, laptops, IP Phones. Should have good knowledge in implementation & administration of serv...

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained

We are looking for candidates who could join our Information Technology Team. Roles and Responsibility: Techno-Management Skill set/ BAU requirements: 1.Should have an understanding of TCP, UDP, Packet analysis,Threat and malware analysis, attack lifecycle. 2.Should be able to conceptually understand the attack kill chain. 3.Should be able to review and understand MIS reports shared by Network and Security 4.Should have a knowledge, understanding of the Microsegmentation concept and 5.As a part of security domain compliance management and should be able to manage compliance for network and security appliances(Firewalls, VPN, Anti-APT, Microsegmentation) 6.Should be able to handle Incidents a...

Greetings from Peoplefy Infosolutions !!! We are hiring for one of our reputed MNC client for Pune location. We are looking for candidates with 3 + years of experience in below skills - Primary skills : Service Management Incident management Problem and Change Management ITIL Certified Service Now Lean or Agile Good Communication Interested candidates for above position kindly share your CVs on Chitralekha. so @peoplefy.com with below details - Experience : CTC : Expected CTC : Notice Period : Location :

Job Title : Network Engineer Location State : Karnataka Location City : Bangalore Experience Required : to 4-5 Year(s) Shift: 24/7 Work Mode: Onsite Position Type: Contract Openings: 3 Looking for Immediate joiner Interested candidate share there updated resume sangeeta.t@varite.com For more information contact sangeeta @ 8929376486 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: An American multinational computer technology company headquartered in Austin, Texas, United States. A global technology provider offers a comprehensive suite of software solutions, encompassing a flagship relational database management system, enterprise resource planning, customer relationship managem...

Key Responsibilities Responsible for management of power design, delivery and installation, HVAC systems’ operation, security and service delivery Responsible for the Utility management of mission-critical Data Center Facility. Responsible for managing the overall quality and service of the operation and maintenance of multiple critical facility infrastructure systems in accordance with company's policies and procedures. Provide consistent leadership and support through planning, communicating, and managing a team of managers and professionals responsible to deliver data center facility services. Delivery of quality and consistent services and support as established by the organisation, whil...

Job Summary Monitoring and Communication Remote Infrastructure tickets monitoring across all towers Provide appropriate communication to impacted infrastructure stakeholders about business impacting incidents events in case of P1 incidents Monitor ServiceNow queues and assign to technology towers as per the shift roaster 24 by 7 on seat support Responsibilities Monitoring and Communication Remote Infrastructure tickets monitoring across all towers Provide appropriate communication to impacted infrastructure stakeholders about business impacting incidents events in case of P1 incidents Monitor ServiceNow queues and assign to technology towers as per the shift roaster 24 by 7 on seat support C...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Within our Database Administration team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Your expertise will be crucial in conf...