172 Incident Jobs - Page 3

Join ECPL and be part of a tech-forward support team aligned with ITIL 4 best practices. We're seeking a proactive L1 Help Desk Specialist to handle incidents, troubleshoot issues, and support our growing IT services Perks and benefits PF Cab for night shift Incentives Attendance Bonus

Job Posting Title Team Lead - Deskside Location: Gurgaon Please apply on: https://kyndryl.wd5.myworkdayjobs.com/KyndrylProfessionalCareers/job/Gurgaon-Haryana-India/Team-Lead---Deskside_R-45362 Can also send application to : apeksha.patil@kyndryl.com Job Description Summary Performs varying degrees of problem determination and resolution of desktop hardware and software problems through the effective use of available technical resources, per contracted service level agreements. May also perform installs, moves, adds and change (IMAC) activities, as well as data backup and restore on certain accounts, for clients. Resolves problems and performs IMACs within Service Level Agreement objectives ...

Job Description Salesforce CRM Service Delivery Manager (SDM) Manage RUN engagements by applying ITIL best practices and ensuring client satisfaction through effective SLA management. Lead and support multi-org/global Salesforce implementations across Sales, Service, and Health Clouds. Oversee Knowledge Management processes essential for RUN operations. Ensure proactive monitoring and high availability of Salesforce applications. Deliver all RUN scope activities including Incident, Problem, Environment, and Change Management. Drive quality KPIs through corrective and preventive actions, leveraging RCA/FMA processes for resolution. Track and report weekly/monthly SLA performance. Lead and man...

The ideal candidate will be responsible for ensuring the implementation of Client and JLL HSE Procedures at the Client location. You will be in charge of conducting HSE trainings, Mock drills, and Tool box talks. It will be your duty to ensure that the site and facility operations are in compliance with the relevant HSE regulations. Timely reporting of incidents, as well as managing RCA and CAPA, will be part of your responsibilities. You will conduct HSE audits for the site and submit reports to the admin team. It will also be your responsibility to ensure that both external and internal HSE audit points are closed and take measures to prevent the recurrence of these audit points. You will ...

As a Windows System Administrator L1 at Axis Bank WVL in Mumbai/Bangalore, your role will be to provide System Admin Support Services to enhance service quality for business users. You will be responsible for CPU, Disk, and Memory monitoring using tools provided by Axis Bank, managing disk space, system log files, user accounts, incidents, and requests. Additionally, you will handle hardware management tasks like inward/outward movements, rack-stacking, power-on activities, call logging, troubleshooting with OEMs, agent and software installations, OS hardening, infra provisioning, file management, backup/restoration, OS installation and troubleshooting, compliance management, integration wit...

As a member of the Workday Support Team, your primary responsibility will be to ensure day-to-day system support through Incident and HR Case Management. This includes continuous monitoring of support service adherence to SLAs and taking necessary actions to enable refinement and further adherence. You will be expected to conduct detailed analysis of incidents to identify themes related to technical issues or end user training requirements, and then take appropriate actions accordingly. Another key aspect of your role will involve the continuous maintenance of Knowledge Base articles to provide robust reference materials for increased efficiency within the support team. You will also be resp...

Join us as a Senior Application Support Analyst at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. As a Mainframe Senior Application Support Analyst, you will be accountable for UKBA and Customer System & Risk production support, follow-the-sun mode with a focus on excelling in the service we provide to our colleagues and customers. You will be providing incident and problem management across the UKBA and Customer System & Risk Services, meeting the Bank's SLA for incident management, joining MIM calls, and suppo...

NTT DATA is looking for a Core Oracle DBA - Systems Integration Advisor to join their team in Bengaluru, Karnataka (IN-KA), India. The ideal candidate should have the skills and qualifications outlined below: Responsibilities: - Manage Oracle databases across various lifecycle stages, from development to production systems. - Configure and maintain database servers, ensuring high performance, availability, and security. - Perform database performance tuning. - Plan, deploy, maintain, and troubleshoot high-availability database environments like RAC and Dataguard. - Analyze and resolve issues in real-time. - Automate processes, track issues, and document changes for optimization. - Provide 24...

As a Rest API Java Developer at Barclays, you will play a crucial role in supporting the successful delivery of location strategy projects with a focus on planning, budgeting, quality, and governance standards. Your primary responsibility will involve leading the evolution of the digital landscape, driving innovation, and ensuring excellence in the digital offerings to provide unparalleled customer experiences. To excel in this role, you should possess expertise in various areas including Object-Oriented Analysis and Design Concepts, Spring Boot, Maven & Apache Camel framework, Core Java, Java EE component EJB, JMS, JPA, MDB, JAX-RS, RESTful API, RDBMS, Kafka/MQ integration, Junit, Mockito, ...

Job Purpose/Summary: The Identify Service Line is responsible for identifying, assessing and analyzing all of the cyber threats and vulnerabilities that can affect the Group. This Service Line is composed of three main activities: Cyber Threat Intelligence (CTI) Vulnerability Assessment SandboxingYou will be hierarchically attached to the IT Manager responsible of the CyberSOC team based in India and will daily refer to the Identify Service Line Team Leader based in India and the Identify Service Line Manager based in France. Key Responsibilities: The Cyber Threat Intelligence Analyst will be in charge of delivering these three services: Collect, analyze and exploit customized outputs from o...

You are a Senior Full Stack Developer with over 7 years of experience, specializing in .NET Core backend development and ReactJS frontend development. In this role supporting the Capital Finance division of the Banking domain project, you will work as an Individual Contributor (IC) responsible for designing, building, and maintaining web applications. Your tasks will include writing unit tests, collaborating with distributed Agile teams, and contributing to the development of secure, production-ready code. Your technical expertise should include: - C# and .NET Core: You should have at least 7 years of experience in backend development, including building RESTful APIs, implementing layered ar...

You will be working in the Store & Warehouse department as an Assistant Manager, reporting to the Department Head. Your main responsibilities will include dispensing raw materials according to standard operating procedures, ensuring compliance with cGMP regulations, and maintaining cleanliness and sanitation in the raw material dispensing area. You will be required to perform daily verification of weighing balances, record temperature and humidity levels, and ensure the proper cleaning and operation of equipment such as vacuum cleaners and barcode scanners. Additionally, you will be responsible for calibration of balances, segregation of dispensed materials for different batches, and issuing...

Experience: You should possess a minimum of 7-9 years of IT Vendor Management (Field Service Workforce) domain experience to be considered for the Lead (MVP) position at Iron Service Global. Job Description: As a Lead (MVP) at Iron Service Global, you will be responsible for leading a team through all phases of client acquisition (New Program Transition) of Field Services Operations process within strict timelines. Your duties will include understanding client requirements through SOW/NPT templates, identifying gaps between client requirements and ISG delivery capabilities in the USCA region, workforce capacity planning, predictive profit delivery, and implementing innovative data-driven pro...

NTT DATA is looking for a Core Oracle DBA - Systems Integration Advisor to join their team in BENGALURU, Karntaka (IN-KA), India. As a Core Oracle DBA, you will be responsible for managing Oracle databases across various product lifecycle environments, from development to production systems. Your duties will include configuring and maintaining database servers and processes, monitoring system health and performance, ensuring high levels of performance, availability, and security, and performing database performance tuning. You will also be involved in planning, deploying, maintaining, and troubleshooting high-availability database environments such as RAC and Dataguard. Additionally, you wil...

As a member of the Support organization, your main focus will be to provide post-sales support and solutions to Oracle customers, acting as a strong advocate for their needs. This role specifically involves supporting CEMLI retrofit tasks for EBS 12.2.x upgrade/migration activities. You will be working with customers across different time zones, requiring flexibility to work in shifts, including night shifts. Your responsibilities will include independently working on CEMLI objects - designing, developing, and testing them. You should possess technical expertise in development and have experience with EBS Financial Modules. The job will also entail investigating, analyzing, designing, and de...

NTT DATA is looking for a Core Oracle DBA - Systems Integration Advisor to join their team in BENGALURU, Karnataka, India. As a part of this role, you will be responsible for managing Oracle databases across various lifecycle environments, from development to production. This includes configuring and maintaining database servers and processes to ensure high performance, availability, and security. You will also be involved in database performance tuning, planning, deploying, and troubleshooting high-availability database environments like RAC and Dataguard. Your responsibilities will also include analyzing and resolving issues in real-time, automating processes for efficiency, providing 24x7...

You are a skilled 24*7 Operations Support Engineer who will be working in Data Movement & Data Reliability Platform Components including Self-Serve, Database Adaptor, Transactional Adaptor, Batch Materializers, Streaming Materializer, HiveSerDe, Stream2Hive, Thrive, S3Writer, Replay Capability, Data Quality Management (DQM), Data Reliability, etc. As a Lead Support Engineer, your role will be based in all PSL Locations. You should have 7 to 10 years of experience and will be employed full-time. Your responsibilities will include handling Level 1 escalation of all PD alerts, Customer Slack requests, Security Defects, and owning Infrastructure Maintenance activities of all Data Movement and Da...

Role Overview The Anti-Phishing Specialist leads the organization's efforts to detect, prevent, and respond to phishing attacks and other email-based threats. This role is pivotal in developing robust anti-phishing strategies, managing email security technologies, responding to incidents, and educating users to enhance organizational resilience against cyber threats. Key Responsibilities - Identify and facilitate takedown of phishing websites and rogue applications. - Proactively address a broad spectrum of cyber threats including DDoS, ransomware, business email compromise (BEC), spear phishing, whaling, vishing, and other social engineering attacks. - Monitor and analyze inbound emails to ...

The opportunity at Huron is to collaborate with clients and drive strategic growth, ignite innovation, and navigate constant change. By combining strategy, expertise, and creativity, Huron helps clients accelerate operational, digital, and cultural transformation. Join the team at Huron as an expert and create your future. Are you someone who is always ready to jump in, roll up your sleeves, and transform ideas into action If so, discover Huron. As a PeopleSoft Campus Solutions Student Financials Technical Support professional, your role involves providing technical support and troubleshooting expertise for the PeopleSoft Campus Solutions Student Financials modules within an educational inst...

The role of a Network Operations Center (NOC) Engineer at BT Radianz is critical in ensuring the stability, performance, and relevance of the Radianz Platform. Reporting to the Senior Manager of Customer Success and Enablement, you will be responsible for monitoring and resolving network faults, guaranteeing superior platform stability, performance, and product assurance confidence in the Radianz brand. Your primary focus will be on developing and delivering superior restoration services, frameworks, tools, standards, and technologies to foster a culture of continuous improvement. You will manage partners, suppliers, and internal teams to uphold world-class operational standards, supported b...

As a key member of our team, you will play a crucial role in delivering software solutions that facilitate the use of modular content for marketing strategies worldwide. The Ecosystem you will be working with encompasses various technologies such as Adobe, Veeva, and Custom, converging to streamline end-to-end business processes. Your expertise in server-side coding, database management, API integrations, and front-end web development will be instrumental in ensuring the success of our projects. You will be tasked with establishing and maintaining coding patterns and standards while also spearheading automation initiatives and fostering innovation within the team. In terms of technical skill...

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named...

Managing teams, overseeing daily operations, ensuring safety, quality, efficiency standards Safety Monitor production schedules to ensure deadlines &targets Improve productivity Equipment Maintenance Supply Chain Coordination Operational Efficiency Required Candidate profile Male,BE/B.Tech or equivalent , around 10year experience in senior Production position in Manufacturing company Planning & Forecasting Cost Effectiveness Resource Management Innovation – Productivity

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Global Security Operations Center (GSOC) Operator will play a critical role in monitoring daily operations, vario...

As a Cloud Managed Services Engineer (L3) at NTT DATA, you will be responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incidents and problems. Your primary objective will be to ensure zero missed service level agreement (SLA) conditions and manage tickets of high complexity, conducting advanced tasks and providing resolutions to a diverse range of complex problems. Your role will involve considerable judgment, independent analysis within defined policies and practices, and applying analytical thinking and deep technical expertise in achieving client outcomes. Additionally, you will play a key role in coaching and mentoring junior team m...