229 Incident Jobs - Page 10

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2.0 - 4.0 years

15 - 20 Lacs

mumbai

Work from Office

Overview Design and Implementation : Manage the design and installation of workplace solutions such as office (O365), Remote connectivity, VPN, Autopilot system Build, meeting room Setup, and smart office technologies, Teams/Zoom, Intune and modern desktop management Technical Expertise : Act as a subject matter expert for workplace technologies, including Azure portal, Intune, & Windows 11 platform Collaboration : Work closely with internal teams and external vendors to build / run office Infra with custom integration solutions and ensure consistency across all office locations. Troubleshooting : Identify and resolve issues within SLA and coordinate solutions with relevant departments and v...

Posted Date not available

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2.0 - 7.0 years

5 - 15 Lacs

pune, thiruvananthapuram

Hybrid

We have an opening for a CyberArk L1 /L2 profile in Pune / Trivandrum Location These technicians have more experience than L1 support technicians and manage incident/SR requests raised by the L1s or as agreed in documented SLA (Service Level Agreement) timelines. L2 technicians follow documented processes(Run-Book/KB which they can use for immediate resolutions). L2 engineers generally have 4 or more years of experience on a specific technology platform (e.g. Windows servers, IAM, CyberArk etc.). Key skillsets include below: 1. Implementation expertise with CyberArk PAM and AAM 2. IAM Lifecycle 3. Business Analyst role play with writing new user stories 4. Good knowledge of Active Directory ...

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8.0 - 10.0 years

10 - 14 Lacs

pune

Work from Office

Role Overview The IT Service Management (ITSM) Lead holds a strategic and operational role at the heart of an organization’s technology landscape. This position is responsible for designing, implementing, and continuously improving IT service management processes, ensuring that IT services align with business objectives, and delivering value to internal and external stakeholders. The ITSM Lead acts as the bridge between technical teams and business units, championing best practices, optimizing service delivery, and fostering a culture of service excellence. Key Responsibilities IT Service Strategy and Governance: Develop and maintain the IT service management framework in alignment with indu...

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1.0 - 6.0 years

3 - 4 Lacs

pune, bengaluru

Work from Office

Int Technical Voice Process Any Grad with min 1 yr exp in Tech Support/Service Desk CTC- Upto 4 LPA + Allowances + Variables WFO-5 Days working Immediate Joiner 24*7 Shifts Both side cab Location-Pune & Bangalore

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