Service Help Desk (Communications) Gleeds

3.0 - 7.0 years

0 Lacs

navi mumbai, maharashtra

On-site

The Executive - Service Help Desk (Communication) serves as the primary central point of contact and communication hub for all operational activities, incidents, and service requests within a 24/7 mission critical data center environment. You are responsible for ensuring timely, accurate, professional, and consistent information flow between internal operations teams, external clients, vendors, and management. Your role will play a crucial part in maintaining transparency and managing expectations during critical events and routine service delivery. You will act as the central communication point during all operational incidents such as power outages, cooling system failures, network disrupt...

Posted 1 month ago

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