INBOXIST - CHENNAI

Roles and Responsibilities Configure, customize, and maintain Zoho CRM to meet business requirements Create and manage custom fields, modules, layouts, and workflows Set up and maintain sales pipelines, stages, and forecasting models Implement and maintain data validation rules and automation Import, export, and migrate customer data while ensuring data integrity Create and maintain custom reports and dashboards for sales team Design and implement sales process workflows and automation rules Create email templates, document templates, and approval processes Set up and customize Zoho Marketing Automation system for lead nurturing and campaign management Configure integration with other business applications (email, marketing tools, etc.) Gather feedback and implement system improvements Required Skills & Qualifications 1+ years of hands-on experience with Zoho CRM platform Strong understanding of CRM concepts and sales processes Experience with Zoho CRM modules: Leads, Contacts, Accounts, Deals, Activities Proficiency in creating custom fields, workflows, and automation rules Knowledge of data import/export processes and data management Experience with Zoho CRM reporting and dashboard creation Experience with Zoho Marketing Automation setup, campaign creation, and lead scoring configuration Experience with Zoho integrations (Zoho Mail, Zoho Campaigns, Zoho Desk) Basic understanding of APIs and third-party integrations Familiarity with email marketing integration Basic knowledge of HTML for email templates (preferred) Strong analytical and problem-solving abilities Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Schedule: Day shift Experience: CRM ZOHO: 1 year (Preferred) Work Location: In person