0 years

1 - 2 Lacs

Posted:3 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job description:

  • Answering incoming calls: Responding to customer inquiries about products, services, or general information.
  • Providing support and solutions: Troubleshooting customer issues, offering guidance, and resolving problems efficiently.
  • Building customer relationships: Engaging with customers to create positive experiences and foster loyalty.
  • Documenting interactions: Maintaining records of calls and follow-up actions.
  • Meeting performance targets: Ensuring efficient call handling and contributing to overall customer satisfaction.
  • Identifying customer needs: Understanding customer requirements and suggesting appropriate solutions.

Contact HR Team

9884212112

Job Type: Full-time

Pay: ₹15,000.00 - ₹21,000.00 per month

Benefits:

  • Provident Fund

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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