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Accenture in India
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Inbound Sales Representative Associate

Inbound Sales Representative Associate

Accenture in India

1 - 5 years

0 Lacs

karnataka

Posted:1 day ago| Platform: Shine logo

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Skills Required

written verbal communication agility for quick learning ability to work well in a team adaptable flexible ability to meet deadlines

Work Mode

On-site

Job Type

Full Time

Job Description

As an Inbound Sales Representative Associate at Accenture, you will be aligned with the Customer Support vertical to manage and resolve customer queries, handle escalations and complaints, and provide the best resolutions. Your role will involve closing faults and complaints within SLAs, transforming customer support into a value-generating service that is a strategic differentiator in the market. The technology and platforms used in contact centers play a crucial role in enhancing customer and agent experiences, as well as contact center performance. **Key Responsibilities:** - Solve routine problems with guidance from general guidelines - Interact within your team and report to your direct supervisor - Receive detailed instructions for daily tasks and new assignments - Make decisions that impact your own work - Contribute individually within a focused scope of work as part of a team - May require working in rotational shifts **Qualifications Required:** - Any Graduation Accenture is a global professional services company with expertise in digital, cloud, and security services across more than 40 industries. With 699,000 employees worldwide, Accenture aims to deliver value and shared success by embracing change and innovation to serve clients in over 120 countries. Visit www.accenture.com for more information. In this role, Accenture is looking for individuals with strong written and verbal communication skills, agility for quick learning, ability to work well in a team, adaptability, flexibility, and the capability to meet deadlines.,

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Inbound Sales Representative Associate