2931 Inbound Process Jobs - Page 8

Skill required:Query Management - Service Desk Voice Support Designation:Customer Service Associate Job Location:Noida Qualifications:Any Graduation Years of Experience:1-3 What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer service support to clients with respect to their operations. The team acts as a Single Point of Contact ("SPOC") to meet the communication needs of both users and clients, and to satisfy both customers and clients. In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements. What are we looking for Ability to work well in a team Adaptable and flexible Agility for quick learning Collaboration and interpersonal skills Written and verbal communication Roles and Responsibilities In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Noida

Skill required: Voice - Customer Service Designation: Customer Contact Comms New Associate Qualifications: Any Graduation/12th/PUC/HSC Years of Experience: 0 to 1 years Language - Ability: English(International) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Ability to establish strong client relationshipAbility to handle disputesAbility to manage multiple stakeholdersAbility to meet deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation,12th/PUC/HSC

SUMMARY Battery Manufacturing Assembly Line Operator Location Ahmednagar, Maharashtra Type Onsite Work, Apprentice Salary 15,713/- per month (take-home) Qualification ITI - Any trade and Class 12th Shifts Rotational Job Role & Responsibilities As a Battery Manufacturing Assembly Line Operator, you will be an integral part of our battery production process. Your responsibilities will include: Operating machinery to facilitate battery production. Assembling battery components with precision and meticulous attention to detail. Adhering to safety procedures and maintaining a clean and organized work environment. Collaborating with team members to achieve daily production goals. Requirements Requirements: Educational Qualification: ITI/ Class 12 in any trade Experience: Freshers (Male) Physical Fitness: Candidates must be physically fit for the role. Willingness to relocate to Ahmednagar. Shift Flexibility: Willingness to work in rotational shifts. Educational Qualification: ITI/ Class 12 in any trade Experience: Freshers (Male) Physical Fitness: Candidates must be physically fit for the role. Willingness to relocate to Ahmednagar. Shift Flexibility: Willingness to work in rotational shifts. Benefits Competitive Salary: 15,713/- per month (take-home). Meals and Accommodation: Accommodation and food is available at minimum cost. Overtime Pay: Over Time Pay available. Rs. 139 / Hour Certification: NSDC Apprentice Certificate after successful completion. Learning & Growth: Hands-on experience and learning opportunities in a supportive environment.

Skill required: Voice - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer service experience Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

In this role, you will deliver high-quality support, address customer inquiries, resolve issues, and provide accurate information across multiple channels to ensure a positive customer experience.

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Customer Service ManagementCustomer Service Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer CommunicationsWritten and verbal communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: Any Graduation Years of Experience: 7 - 11 Years Language - Ability: English - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do n this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.NAIn this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Ability to manage multiple stakeholders Collaboration and interpersonal skills Agility for quick learning Written and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Hiring Freshers & Experience candidates Salary 12k to 14k Inhand Location: Chennai/ Hyderabad Graduation- Not Mandatory 6 Days Working Languages: Good English & Tamil/ Kannada/ Malayalam/ Hindi Call Sameera 9403893923 For More Info . .

Opening for Freshers and Experience candidates in BPO Domain. English + Hindi/ Tamil/ Malayalam is required. Customer Support- Voice Process. Salary 12-14k Take-home Immediate joining Rotational week off -Call Sameera 9403893923 For More Info . . Required Candidate profile Language- English + Tamil or Hindi or Malayalam Graduation not Mandatory. Customer Support - Mail / Chat / Non voice / Call center / BPO Back office

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Customer Service ManagementCustomer Support OperationsCustomer Service Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Should have good communication in English. Freshers are eligible Cab is available Rotational week off Rotational shift CTC 3.5L to 4L based on the experience. Domestic Voice process Call 7200550458, 9361349589, 7092982513 Required Candidate profile A degree/ Diploma is accepted 12th and above is accepted for experienced candidates.

We are seeking a dedicated and customer-focused BPO Customer Support Advisor to handle customer queries, provide information, resolve complaints, and ensure excellent service delivery across inbound and outbound channels (phone, email, chat).

Roles and Responsibilities Handle customer inquiries via phone calls, emails, or chats to resolve their issues and concerns. Provide accurate and timely resolutions to customers' problems while maintaining a high level of professionalism. Collaborate with internal teams to escalate complex issues and ensure seamless resolution. Maintain records of all interactions with customers using CRM software. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-2 years of experience in BPO voice process (customer support) or similar industry. Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts including evenings, nights, weekends, and holidays as per business requirements. Strong problem-solving skills with attention to detail and ability to multitask effectively. send your CVs on: aditi.bhadouria@teleperformancedibs.com 8830191790

Job description Dear Candidate, Greetings from Teleperformance...!!! We Have an exciting opportunity for you to join our team at Teleperformance, a leading BPO company. We are looking for enthusiastic and driven individuals to the roll of customer service and sales Representative. Walk in with your resume and walk out with an offercarry Id Proof and Resume on below mention Location.. Location: Teleperformance Plot No - 94-95/96-97,Udyog Vihar, Phase-4,Gurgaon, sector 18Landmark opposite to airtel building and Seva tower(Nearest Metro Station MG Road) Key Responsibility : Provide top-notch customer service to clients via calls. Understand customer needs and promote products or service effectively. Meet and exceed sales targets and KPIs Handle customer inquiries, resolve issue, and provide product information. Maintain accurate records of interactions in our CRM system. Up sell and cross-sell products or services to maximize sales opportunities. Requirements : Graduation and under-graduate both can apply. Strong communication and interpersonal skills. Excellent problem solving abilities. Proficiency is using customer service software and CRM systems. Ability to work in a fast - paced and target- driven environment. Flexibility to work in rotating shifts and off. Benefits: Competitive salary with performance-based incentives. Comprehensive Training and Ongoing development opportunities. Career advancement and growth within the company. Supportive and collaborative work environment. How to Apply :If you are ready to take your career to the next level dynamic and rewarding environment, we'd love to hear from you. Please send your resume with detailing your relevant experience to below mentioned details. Regards, Shrijata Ghosh 7042778971 shrijata.ghosh@teleperformancedibs.com

Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH FRESHERS CAN APPLY Graduation Mandatory

Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH FRESHERS CAN APPLY Graduation Mandatory

Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH FRESHERS CAN APPLY Graduation Mandatory

Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH FRESHERS CAN APPLY Graduation Mandatory

Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH FRESHERS CAN APPLY Graduation Mandatory

Job description 0 TO 4 years of experience in BPO industry or related field. Proficiency in Malayalam, Kannada, Tamil, Telugu languages (spoken). Strong voice processing skills with ability to handle international calls. Ability to work effectively in a fast-paced environment with multiple priorities. 21.7 K CTC 6 DAYS WORKING ROTATIONAL SHIFTS AND ROTATIONAL WEEK OFF interested CANDIDATES FEEL FREE TO REACH OUT;; - AKANKSHA SRIVASTAVA CALLING :- 8858474127 WHATSAPP :- 9625310110 HAVE A HARD COPY OF YOUR CV AND MENTION ( HR AKANKSHA SRIVASTAVA ) ON TOP OF YOUR CV

Greetings !! Great Chance for all the job Seekers from Gurgaon location to be a part of a Ienergizer , a leading company in BPO sector dedicated to providing exceptional service and innovative solutions to our clients. We are looking for a motivated and customer - focused individual to join our team as a customer Service Executive. Key Responsibilities :- Handle Outbound customer calls. Address customer queries and complaints promptly and professionally. Provide accurate information about products and services. Maintain a positive, empathetic and professional attitude towards customer. Follow up with customers to ensure their issues and resolve in the given TAT. Identify and escalate priority issues to the appropriate channels. Participate in training sessions to improve knowledge and service skills. Requirements :- Good communication skills in English. Strong Problem solving abilities and attention to detail. Bachelor's degree is a must. Day Shift 6 days of work No Transport Walkin Interviews:- 23-June-25 to 2-July-25 Ienergizer : Ienergizer Plot no 512-513, Udyog vihar phase -3, Sec -19 , Gurgaon Contact HR:- Sushil 9958785988 , Mayur @8826214837 Regards, Talent Acquisition Team Ienergizer

Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH FRESHERS CAN APPLY Graduation Mandatory

Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH FRESHERS CAN APPLY Graduation Mandatory

Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH FRESHERS CAN APPLY Graduation Mandatory