2931 Inbound Process Jobs - Page 7

Job Description. Job Title - Customer Service Executive (International Chat Process with Upselling or Interpreter Role) : Blended Process Location : Gurgaon Excellent communication skills in English (both verbal and written). Qualifications : Graduates & Undergraduates Both can apply Excellent communication skills in English (both verbal and written). Experience : Freshers & Experienced Both Eligible Interview mode : Virtual only Salary : Up to 27k CTC to 31K CTC Perks & Benefits : Both Side Cab Facilities within hiring Zone. 5 Days working Rotational Shifts 2 Days roaster off To apply share below mentioned details along with resume on WhatsApp - 7317327980 (HR Kirti) Name - Contact - Email - Qualification - Experience - Current Address - Thanks and Regards, Kirti Singh Talent Acquisition Executive Teleperformance.

Openings for day shift with 2 ways cab hiring for voice process inbound, day shift with weekend off Whitefield location salary:- 4.5 ctc and incentives if interested call Kulsum- 9538866407 or sadiqa-

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice, International Semi Voice & Social Media Escalation. Job Discription Company- First Source 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift For More Details Call HR Kulsum-7026022000 or 9964080000 or visit jobshop.ai to explore other open positions with us

inbound customer service bpo jobs in gurgaon We are here with lots of oppotunities in BPO. Inviting applicants for Customer Service Executive Role. Profile - Customer Service Hiring For Voice Process Only Graduate can apply. minimum 1 year experience required Excellent communication in english is required. Salary Structure - UP To 35K Ctc Roles & Responsibilities - Overseeing the customer service process. Resolving customer complaints brought to your attention. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Preferred Candidate- Any candidate with good English communication can apply. Must be fluent in English. Undergraduate with bpo experience must be an advantage. Must be comfortable with working from office. Candidate must be versatile in terms of rotational shift. Gurgaon - 5.5 days Working + Bonus Other Benefits - ( Performance Bonus + Retention Bonus) ( PF & ESIC) ( HIKE in salary after six months) ( Festives & Celebration Days) INTERESTED CANDIDATES CAN CONTACT @ 7428679111 @ 9821754050

Job Title: Customer Service & Upselling Executive Voice Process (Thane / Juinagar) Company: IDFC First Bank Experience Required: 0 2 Years (Fresher can apply) Salary depends on the profile and the interview. Salary: 16,000 26,000 per month + Incentives Location: Thane, Juinagar (Mumbai) Employment Type: Full Time, Permanent Role Category: Voice process Job Description. We are hiring Customer Service & Upselling Executives for our voice-based process. The role involves managing inbound and outbound calls, resolving customer queries, and promoting relevant banking products and services through upselling and cross-selling techniques. Key Responsibilities Handle inbound/outbound customer calls professionally and empathetically Resolve customer queries related to products, services, transactions, and account issues Upsell/cross-sell banking products such as credit cards, loans, insurance, and savings plans Achieve daily/monthly targets for upselling and customer satisfaction Maintain accurate call records in the CRM system Follow quality, compliance, and escalation protocols as per company standards Desired Candidate Profile Education: Graduate in any discipline Experience: Freshers or candidates with up to 3 years of experience in customer service or telesales Skills Required: Excellent communication in English & Hindi (regional languages a plus) Strong persuasion and interpersonal skills Perks and Benefits Fixed Salary + Attractive Incentives Pickup and Drop Facility Available On-the-job Training and Development Performance-based Growth Opportunities Work with a reputed banking process

**"One Roof, Multiple Opportunities Call Center Jobs with JobShop!** - Bangalores best BPOs are hiring freshers and experienced candidates through JobShop. - Apply today to explore high-paying roles with job stability and career growth. Join us now! Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details: Call HR Sadaf-6362015960 or 9964080000 or visit jobshop.ai to explore other open positions with us

Job Description: **"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds-1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us

Role & responsibilities Candidates should have very good communication skills. The candidate should be comfortable with 24/7 shifts. The candidate should have good learning skills. The candidate should have basic knowledge of computers. The candidate must be 12th passed and must have the original DMC. The candidate must be above 18 years. Benefits:- Best career growth Provident fund Health insurance Cab facility Send your cv at : 9056288584 or Email:- Hr.kabalikrutzone22@gmail.com

Should have good communication in English. Freshers are eligible Cab is available Rotational week off Rotational shift CTC 3.5L to 4L based on the experience. Domestic Voice process Call 9962374457, 9791593200, 7200550458 Required Candidate profile A degree/ Diploma is accepted 12th and above is accepted for experienced candidates.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadia @ 7898822545, Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hi, We are hiring for Domestic Customer support - Voice process. Hindi & Malayalam is mandatory Day Shift job Freshers and Experienced both can apply Work location - Kochi, chennai, Bengaluru, Hyderabad Direct walkin interview 1 day rotational off. Day Shift job Max Sal 18 take Home + Incentives Immediate joining required Pls call Tharshika 9514466618 for more info Thanks, Tharshika 9514466618

Hiring For Domestic premium voice process Any Graduate with minimum 06 month's of BPO experience Or fresher's with fluent English communication Must Day shift work from office Salary upto 18 to 25k Call or WhatsApp @7838882457 Shristi

Job description : Role: Associate Customer Support Industry Type- BPO. Employment Type-Full Time, Permanent. Education Qualification- Any Graduation. Work Location: Pranava One Building 5th Floor Opp: Irrum Metro Station 5 Days Working (Rotational Week Off) Pure dayshifts only. Roles & Responsibilities: Handle customer calls and provide information. Explaining about products. Handling calls related to quires, survey and feedback. Handling enquiry and service calls. Have to solve the queries or the problems of the customers. Eligibility Criteria: Excellent in English and Hindi. Fresher and Experience (6 Months on papers) Sales experience would be an advantage. Candidate should be willing to work from office. Immediate Joiners preferred No Cab Facility. Interview Venue- Tech Mahindra BPO Limited - Plot no 53/a, Ohri Towers, 1-154, Sebastian Road, Near Clock Tower, Secunderabad, Telangana 500003.

Process details: inbound process upselling Experience :Graduate /HSC With 6 months experience in calling process with documents Shift timing: 6.30 am to 8:30 pm in between 9 hrs. shift 5 days working 2 rotational week off *CTC : 27000CTC Required Candidate profile In hand: 22000k Location: MALAD Doj: Immediate hiring

!! ONLY FOR MUMBAI LOCATION!! Position : E-Commerce CUSTOMER SERVICE. Location : Andheri East, Chandivali Process : Domestic Inbound Voice Process Education : HSC/Any Graduate Age limit: 20 to 39 year Experience: Both Fresher and Experienced. Shift timing: From 6:00 am to 12:00 pm any 9 hr Rotational Shift, 6 Days Working and 1 Rotational week off Salary : Between 16k to 18k in hand + Performance Incentives Responsibility: - Handling and resolving general enquiries of customers. - Handling complaints etc. Key Skills: ~ Good communication skills, both English and Hindi. ~ Good knowledge of computer. ~Ready to work in Voice/Non Process. Benefits: Centralized pick-up and drop from Andheri and Ghatkopar Station during the day. . Contact: HR Florica :7861817388

Ecommerce Inbound Voice Process (It’s Domestic Process) Position – Customer Service Associate CTC –19K CTC Per month & 15.5 K in hand Shift – 24*7 rotational (Must be flexible for all shifts) Required Candidate profile Weekly Offs – 2 Rotational offs Good communication skill in English Minimum Qualification Required 10+2 or above Interview Process – HR round, Assessment & Ops

It’s International Voice Process Excellent communication skills Minimum Qualification Required 10+2 or above For International Voice Process: CTC - 30 K and 25 K in hand Training will be done on day time only Required Candidate profile Shift – Night shift (04:00 PM to 11: 00 AM, Any 9 hours Shift) Cab facility: in odd hours only (11:00 PM to 05:00 AM; either pick/drop) 2 Rotational week off Interview Process – HR , Assessment & Ops.

International Tech.Voice Process Experience-1 year min in International Tech Voice Process CTC-Up to 4 LPA Any Graduate Location-Pune/Bangalore Night Shifts WFO-5 Days Working Excellent Communication HR Anugrah:7737536478 / genesisanugrah@gmail.com Required Candidate profile The candidate must have at least 1 year of experience in International Technical Voice Process in Service Desk. Should have good communication and must be a Graduate. Semi-Voice exp. can also apply. Perks and benefits Both Side Cabs Salary+Incentives+Allowances

inbound customer service bpo jobs in gurgaon We are here with lots of oppotunities in BPO. Inviting applicants for Customer Service Executive Role. Profile - Customer Service Hiring For Voice Process Only Graduate can apply. minimum 1 year experience required Excellent communication in english is required. Salary Structure - UP To 35K Ctc Roles & Responsibilities - Overseeing the customer service process. Resolving customer complaints brought to your attention. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Preferred Candidate- Any candidate with good English communication can apply. Must be fluent in English. Undergraduate with bpo experience must be an advantage. Must be comfortable with working from office. Candidate must be versatile in terms of rotational shift. Gurgaon - 5.5 days Working + Bonus Other Benefits - ( Performance Bonus + Retention Bonus) ( PF & ESIC) ( HIKE in salary after six months) ( Festives & Celebration Days) INTERESTED CANDIDATES CAN CONTACT @ 7428679111 @ 9821754050

Hiring for Am*x Credit Card Support- Dayshifts Roles & Responsibilities: *Join Domestic Credit Card Support *Resolve queries & upsell premium products *Voice process | Day shifts | WFO *Step into a trusted global financial brand! Required Candidate profile Eligibility: 1. Need Candidates with excellent comm. skills. 2. Comfortable with WFO. 3. Grad/UG both can apply Salary- upto 27K CTC + Lucrative Incentives HR Shila - 9311974917 (Call/WhatsApp)

Role & responsibilities Understand and manage various audit processes, interpret results, and implement action plans accordingly. Maintain accurate reporting to ensure compliance and continuous improvement. Flexibility to work in any shift to meet the demands of the warehouse. Ensuring smooth and efficient processes, including picking, packing, and coordination of goods. Addressing all challenges that may arise during the order fulfillment process and maintaining product integrity. Oversee all types of product placement and putaway processes, ensuring optimal storage and organization of goods within the warehouse. Familiarity with various audit processes, results interpretation, and action plan implementation, along with accurate reporting skills.Maintain accurate reporting to ensure compliance and continuous improvement. Collaborate with diverse teams, including warehouse staff, management, and other departments, fostering a cohesive and cooperative work environment. Effectively managing and guiding a large team of warehouse personnel, fostering a positive work culture and ensuring optimal team performance.

Job Fair!!! Company Name ICCS TNEB Opening for VOICE PROCESS (INBOUND /Outbound CUSTOMER CARE) We need immediate joiners only JOB LOCATION: CHENNAI (Mount road) REGIONAL LANGUAGES: TAMIL required WALK-IN TIME: 10AM - 4PM LOCATION: TNEB PROCESS -MOUNT ROAD TNEB Corporate office building,minnagam building 1st floor anna Salai , mount road,opp geetham hotel, Near mount road Lic stop Chennai Requirement : Tamil Job Description: Mount road: We are hiring for TNEB Customer care role-100 openings Tamil inbound voice process Walkin for Interview between 11AM to 4PM Interview Date: 25/06/2025 to 28/06/2025 Address: TNEB Corporate office building, Minnagam building 1st Floor, Anna salai, Mount road, Opp Geetham hotel, Near Mount road LIC stop Chennai Carry updated CV and all academic certificate Xerox copies Qualifications: Any degree/Diploma (with arrears also can apply) CTC: 12366+OT +Attendance Bonus Shift : Rotational shift timing : (8AM to 2PM) (2days) (2PM TO 8pm) (2days) (8PM TO 8AM) (2days) OR (8AM TO 8PM) (2days) Week off : Rotational week off Night shift timing : (8PM TO 8AM) (4days) Week off : Weekly 3 week off Interested candidates Share your Resume: contact number: 9444630696 NIVARTHANA HR Kindly call to schedule your Interview Mention in Resume (NIVARTHANA) Refer your Friends ALL THE BEST

Experience in handling a sales team is mandatory. This position is for a FORTUNE 100 Client based in NOIDA. Excellent English written and oral communications skills are a must. The challenge: This position will have the responsibility for the 24x7 delivery of support services of Adobe's largest and most strategic enterprise customers. Leading a team of approximately ~12-18 Technical Support specialists, this position has responsibility to ensure each team member is effectively trained and equipped to resolve technical incidents for Adobe product offerings. This includes building a team culture of service excellence, technical credibility, and efficient problem resolution to address customer concerns. What you'll do 1. Lead and manage the Enterprise support team to build and promote a culture of service excellence. 2. Work with Adobe support managers & leaders to benchmark, identify, implement, and measure support as well as business-related metrics. 3. Manage your teams performance to ensure all KPIs and service level agreements are met. 4. People management, including hiring, goal-setting mentoring, and progressive discipline. 5. Ensure effective workforce planning, skills, and resources to enable support of expected customer needs and call volumes. 6. Where necessary, lead and engage cross-functional teams, domestically and/or regionally, to share and engage technical expertise and experience to support the timely delivery of business and customer needs. 7. Build strong technical expertise and capability within the team. 8. Develop and deliver key initiatives to improve business processes and customer service delivery 9. Assist in the development and implementation of strategic plans initiatives and direction 10. Lead the engagement of all parties necessary to ensure the timely management, communication and address of Customer concerns, escalations and issues 11. Participate in departmental projects and deployments of new products and services pre and post-launch 12. Act as liaison between technical support team, cross-functional departments and engineering staff 13. Act as the customers advocate in working with Engineering and Product Management on supportability of product and the customers experience of using Adobe products 14. What you need to succeed 15. At least 5 years+ experience leading a 24/7 team with exposure to enterprise segments in customer care or logistics 16. Deep knowledge of services operations, including benchmark measures for success 17. Ability to lead by influence and work effectively in highly matrixed organizations 18. Ability to think strategically, as well as tactically, and to exercise sound judgment in priority/goal setting 19. Strong knowledge and experience with industry best practice multi-channel contact center tools (CRM, CTI, Knowledge Management) and processes 20. Proven ability leading and building high-performing teams focused on continual improvement, process development, communication and knowledge sharing 21. Ability to develop and mentor a customer service organization that can empathize with customers and convey confidence Experience in a customer environment is preferred

Responsibilities: guidelines while Quality Auditor Job description: The quality auditor is responsible for evaluating and improving the quality and effectiveness of the processes within the organization. This role involves conducting audits, identifying defects, analysing performance metrics, providing actionable feedback, and collaborating with cross-functional teams to resolve issues and customer interactions. Eligibility criteria: Minimum of 2 years of experience as a quality auditor in sales and support Key Abilities: Evaluate customer interactions, identify areas for improvement, and provide actionable feedback to enhance agent effectiveness Experience in analyzing trends, conducting root cause analysis, and collaborating with cross-functional teams to drive continuous quality improvements Thorough knowledge of industry-standard tools & good communication skills Organized, self-motivated, and proactive, with the ability to prioritize tasks Flexible approach and ability to adapt to changing business needs and processes Excellent analytical skills, organization, critical thinking, and problem-solving skills Proficiency with computers, especially MS Office (Specifically Excel), Power BI, and other analytics software Ability to recognize patterns and trends in large data sets and use numerical information to develop business strategies Excellent presentation, research, and verbal and written communication Ability to summarize and explain complex information to others Responsibilities: Assess and monitor both inbound and outbound sales calls, focusing on adherence to company scripts, customer engagement strategies, and sales processes. Evaluate various customer support interactions, including calls, emails, live chats, and other communication methods, to confirm compliance with company policies, procedures, and quality standards. Identify opportunities for improvement in customer interactions by evaluating key performance metrics such as professionalism, tone, problem-solving effectiveness, empathy, and product knowledge. Ensure all interactions meet service quality standards, enhance customer satisfaction, and comply with established quality guidelines while driving efficiencies and maximizing customer value. Provide management with actionable insights on areas needing improvement that directly impact both customer experience and sales results. Work collaboratively with cross-functional teams to implement corrective actions and preventative strategies to improve the overall customer experience and boost sales growth. Track key performance indicators (KPIs) related to sales quality and customer satisfaction over time, providing leadership with insights and identifying areas for improvement. Perform trend analysis on reviews to uncover gaps in customer support processes, sales techniques, and areas for improvement in customer satisfaction, process compliance, and upselling opportunities Take initiative by suggesting strategies and changes that help meet business objectives and drive performance Work with the enablement team and use root cause analysis to suggest required training Demonstrate necessary soft skills in all communication formats/channels and be cognizant & respectful of regional and global interaction nuances Maintain reports and data to provide valuable insights into business performance and individual representative effectiveness Demonstration of measurable streamlining initiatives by using quality methodologies and a thorough understanding of Global Quality Guidelines Positioning the right questions to encourage solution-driven thinking and have an empathetic approach to the learner's abilities and feelings Desired Skills and Competencies: Attention to detail Strong communication skills Analytical & critical thinking Accountability Transparency and integrity Emotional Intelligence Focused

International Process - Voice/ Chat (MNC) 5 Days working Location - Jaipur & Gurgaon Freshers/Experienced Good communication skills Relocation Bonus- 10K Lucrative Incentives Rotational shifts Contact - Bhawani - 8714641680 Bharat - 8290697811