10666 Inbound Process Jobs - Page 47

We are looking for a passionate and experienced Customer Care Executive to join our team in the fashion & apparel industry . The ideal candidate will be responsible for handling voice and email-based customer interactions, with a strong focus on customer retention . Key Responsibilities: Handle inbound customer calls and emails with a focus on customer satisfaction and retention. Resolve queries related to products, orders, returns, and services in a professional and timely manner. Maintain accurate records of customer interactions using internal systems. Qualification: A ny graduate Skills : Excellent communication skills required (spoken/written).

, || Immediate Joiners Preferred || Were looking for International Voice Process || Blended Process || Chat Support || Associates to join our dynamic team! If you have excellent communication skills and a passion for customer service, this is your chance to grow with us. Job Roles Available: Fresher Openings CTC: 2.75 LPA 3.80 LPA Transport Allowance: 4,000 Training & Growth Opportunities Available Voice Process CTC: Up to 5.50 LPA | Take-Home: 38,061 Transport Allowance: 4,000 | Incentives: 2,500 Chat Support CTC: Up to 5.00 LPA | Take-Home: 36,000 Transport Allowance: 4,000 | Incentives: 2,000 Requirements: Graduate/Undergraduate candidates can apply Strong English communication skills (Wr...

Job Role: Cross Sales Executive IDFC FIRST Bank Job Description: We are hiring for the Cross Sales Process for IDFC FIRST Bank. The role involves promoting and selling the banks financial products to existing or potential customers. Candidates must have strong communication skills, a customer-focused approach, and the ability to meet sales targets. Salary: Freshers: 15,000 (in hand) Experienced: 20,500 (in hand), 25,000 CTC Shift Timings: 9:30 PM to 6:30 PM Employment Type: Full-time Working Days: 6 days a week Week Off: Sunday (fixed) Location: Relaible tech park, Airoli Navi Mumbai Interview Process: HR Round Client Interview (Face-to-Face) Aptitude Test Requirements: Qualification: Gradua...

BPO Telecaller - Inbound & Outbound Process -Shift: 9:30am to 6:30pm -Good communication Marathi And Hindi/English -HSC Freshers are welcomed -Male and Female both can apply -Fresher Salary:- Upto 14k In hand. -Exp Salary:- 16k In hand + Incentive Required Candidate profile -Qualification: Min HSC -Location:- Kharadi,Pune To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact HR :-8432231927 Perks and benefits Good Salary with Incentives !

Hiring Customer Support Associate (Fresher & Experienced) Roles and Responsibilities : Provide world-class customer support through chat, email, or voice channels for a variety of clients. Address customer inquiries, resolve issues, and provide timely solutions to enhance customer satisfaction. Work on multiple processes including back-office operations, backend processing, and CSR activities. Collaborate effectively with team members to achieve targets and goals. Maintain accurate customer records and interactions using CRM software. Desired Candidate Profile : Fluency in English with excellent communication skills. Comfortable working in night & rotational shifts and adhering to a work-fro...

HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities : Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empathy, and accuracy in all written communication with customers. Product Knowledge: Acquire and...

Hiring Customer Support Associate (Fresher & Experienced) Roles and Responsibilities : Provide world-class customer support through chat, email, or voice channels for a variety of clients. Address customer inquiries, resolve issues, and provide timely solutions to enhance customer satisfaction. Work on multiple processes including back-office operations, backend processing, and CSR activities. Collaborate effectively with team members to achieve targets and goals. Maintain accurate customer records and interactions using CRM software. Desired Candidate Profile : Fluency in English with excellent communication skills. Comfortable working in night & rotational shifts and adhering to a work-fro...

HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities : Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empathy, and accuracy in all written communication with customers. Product Knowledge: Acquire and...

Hiring Customer Support Associate (Fresher & Experienced) Roles and Responsibilities : Provide world-class customer support through chat, email, or voice channels for a variety of clients. Address customer inquiries, resolve issues, and provide timely solutions to enhance customer satisfaction. Work on multiple processes including back-office operations, backend processing, and CSR activities. Collaborate effectively with team members to achieve targets and goals. Maintain accurate customer records and interactions using CRM software. Desired Candidate Profile : Fluency in English with excellent communication skills. Comfortable working in night & rotational shifts and adhering to a work-fro...

We are hiring for India's Leading MNC BPS for Process Associate (Non Voice, Email Support, Voice Support, Blended Process) Skills Required Excellent Communication Skills, Problem-solving Skills, Community Management, What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. Experience- 0 - 10 Years Responsibilities : Ability to work independently. Good communication skills, both verbal and oral Quick learner and adaptable to learn new processes, concepts,...

We are hiring for India's Leading MNC BPS for Process Associate (Non Voice, Email Support, Voice Support, Blended Process) Skills Required Excellent Communication Skills, Problem-solving Skills, Community Management, What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. Experience- 0 - 10 Years Responsibilities : Ability to work independently. Good communication skills, both verbal and oral Quick learner and adaptable to learn new processes, concepts,...

We are hiring for India's Leading MNC BPS for Process Associate (Non Voice, Email Support, Voice Support, Blended Process) Skills Required Excellent Communication Skills, Problem-solving Skills, Community Management, What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. Experience- 0 - 10 Years Responsibilities : Ability to work independently. Good communication skills, both verbal and oral Quick learner and adaptable to learn new processes, concepts,...

Process: Customer service Location : Thane Process details: *Inbound process Prior experience* : *Graduate with 1 year calling experience in customer service Shift timing: Day rotational Wee off : 1 Rotational off Salary : upto 21k in hand /25k ctc Round of interview: Hr / ops / client / Amcat *Excellent communication skills* Immediate joiner Regards, Asif Shaikh 7620698905

Hiring Fresher & Experience candidates for one of our leading contact centre Roles and Responsibilities Provide customer support through chat, email, or voice channels for various clients. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Work on multiple processes such as back-office operations, backend processing, CSR activities, and more. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of interactions with customers using CRM software. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with w...

Hiring Fresher & Experience candidates for one of our leading contact centre Roles and Responsibilities Provide customer support through chat, email, or voice channels for various clients. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Work on multiple processes such as back-office operations, backend processing, CSR activities, and more. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of interactions with customers using CRM software. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with w...

Hiring Fresher & Experience candidates for one of our leading contact centre Roles and Responsibilities Provide customer support through chat, email, or voice channels for various clients. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Work on multiple processes such as back-office operations, backend processing, CSR activities, and more. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of interactions with customers using CRM software. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with w...

Roles and Responsibility Manage and respond to customer inquiries via chat and blended processes. Provide excellent customer service and resolve issues efficiently. Collaborate with team members to achieve process goals and objectives. Develop and maintain knowledge of products and services for accurate responses. Identify and escalate complex issues to senior team members or supervisors. Analyze customer feedback and suggest improvements to processes. Job Requirements Minimum 1 year of experience in a related field, preferably in HR or BPO. Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and adapt to changing situations. Proficiency...

Roles and Responsibility Handle international collections from clients across various industries. Develop and implement effective collection strategies to meet business objectives. Build and maintain strong relationships with clients to ensure timely payments. Identify and mitigate potential risks associated with collections. Collaborate with internal teams to resolve customer complaints and issues. Analyze collection data to identify trends and areas for improvement. Job Requirements Strong knowledge of international collections and recovery processes. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and...

Roles and Responsibility Handle international collections from clients across various industries. Develop and implement effective collection strategies to meet business objectives. Build and maintain strong relationships with clients to ensure timely payments. Identify and mitigate potential risks associated with collections. Collaborate with internal teams to resolve customer complaints and issues. Analyze collection data to identify trends and areas for improvement. Job Requirements Strong knowledge of international collections and recovery processes. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and...

Roles and Responsibility Manage and coordinate recruitment processes, including scheduling interviews and communicating with candidates. Develop and implement effective employee engagement strategies to boost morale and productivity. Provide exceptional customer service through various channels, including phone, email, and chat. Collaborate with cross-functional teams to achieve business objectives and drive growth. Analyze data and metrics to identify trends and areas for improvement in HR operations. Develop and maintain relationships with external partners and vendors to support HR initiatives. Job Requirements Proven experience in HR operations, preferably in a similar role or industry. ...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide exceptional customer service through various channels, including phone, email, and chat. Resolve complex customer complaints and concerns in a timely and efficient manner. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services for accurate information. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in a similar role. Strong communication and interpersonal skills are essential. Ability to wo...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide exceptional customer service through various channels, including phone, email, and chat. Resolve complex customer complaints and concerns in a timely and efficient manner. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services for accurate information. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in a similar role. Strong communication and interpersonal skills are essential. Ability to wo...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide exceptional customer service through various channels, including phone, email, and chat. Resolve complex customer complaints and concerns in a timely and efficient manner. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services for accurate information. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in a similar role. Strong communication and interpersonal skills are essential. Ability to wo...

Roles and Responsibility Handle international collections from clients across various industries. Develop and implement effective collection strategies to meet business objectives. Build and maintain strong relationships with clients to resolve outstanding issues. Conduct thorough research to identify potential risks and opportunities. Collaborate with internal teams to ensure seamless operations and efficient workflow. Analyze data to provide insights for process improvements and optimize results. Job Requirements Proven experience in international collections or a related field. Strong knowledge of BPM/BPO industry trends and practices. Excellent communication and interpersonal skills. Abi...

Roles and Responsibility Handle customer inquiries and resolve issues via phone, email, or chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions. Stay updated with process changes and updates. Collaborate with other teams to improve overall performance. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended voice and chat process environment. Strong problem-solving and analytical skills. Adaptability to changing situations and priorities. Proficient in using computer systems and software applications. Ability to work in a dynamic and rapi...