10666 Inbound Process Jobs - Page 44

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0.0 - 3.0 years

1 - 3 Lacs

faridabad, gurugram, delhi / ncr

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Hiring for Premium International Voice Process We are looking for Voice Process - Inbound (International) who has prior experience in international US Voice process. Freshers are also welcome with excellent communication skills Job Location: Gurgaon 5 Days Work from Office (Both Side Cab) Shift: Night Shift (US Shift) Work Experience 0-36 months Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort...

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2.0 - 7.0 years

2 - 5 Lacs

mumbai suburban, goregaon, mumbai (all areas)

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**Please read the below JD the same is for Phone Banking Inbound Customer Service process** MEGA WALK_IN DRIVE on 31st October (11am to 3 pm) Job Location and Interview Location: Grnd flr, Gate no. 2 Zone 2 Parle Products Pvt Ltd. (Inside Parle G Compound) ,VS Khandekar Rd., Navpada, Vileparle East Mumbai 400057 We are hiring for Assistant Manager only. Please find JD below. We are looking at Graduates with excellent English-speaking skills and Immediate joiners are preferred. Post Graduate freshers are also welcome. Note : We have 5 days working with rotational shifts and rotational week - offs No night shift for females ( any 9hr shift between 8am to 8pm) No transportation facility provide...

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0.0 - 5.0 years

3 - 5 Lacs

mumbai

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TECH MAHINDRA - HIRING for Chat Process - FRESHERS/EXPERIENCED Key Responsibilities: - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international process experience are also welc o me to Apply Selection Process: - HR Interview - Mock Chat Assessment - Ops Interview Shift Requirements: - Candidates should be comfortable working rota...

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0.0 - 5.0 years

2 - 3 Lacs

bengaluru

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Hi Job Seekers We are hiring for the position of Customer Service Executive Locations- Shivaji Nagar Kudlu Gate Manyata Tech Park Electronic City Job Details: Experience: Freshers are elegible Salary: Up to 3.5 LPA Eligibility: Graduation is mandatory Key Requirement: Excellent verbal and written communication skills Roles & Responsibilities: Handle inbound and outbound customer queries via phone, email, or chat Provide accurate information about products/services Resolve customer complaints in a professional and timely manner Maintain customer records and follow up as needed Ensure a high level of customer satisfaction If you're a motivated individual with strong communication skills and lo...

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, navi mumbai

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Process -- HYBRID PROCESS shifts: 24/7 Rotational shift any 9hrs with 2 RO HSC/ grad freshers Salary- Fresher 18k in hand Experienced in travel - 23K to 29K in hand Shared cv on Email - sushma@careerguideline.com Contact - HR Sushma 89766 90773

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0.0 - 4.0 years

3 - 4 Lacs

gurugram, delhi / ncr

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Hi Jobseeker, Greeting from Shiningstars ITPL We are hiring for Customer Service Executives at DELHI AND GURUGRAM Salary-Upto 4 LPA Fresher/ Experienced / Undergraduate/ Graduate all can apply LANGUAGES THAT ARE REQUIRED IS TAMIL, MALAYALAM AND KANNADA. Working Conditions : Rotational Shift (Day/Night) 5/6 working days Weekly off : Rotational Key Responsibilities: Handle high volume of inbound and/or outbound calls inquiries from customers. Assist customers with queries related to products, services, billing, troubleshooting, and account management. Resolve customer complaints efficiently and empathetically. Record customer interactions and update account information accurately . Adhere to c...

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0.0 - 5.0 years

1 - 3 Lacs

kolkata

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Hi Jobseekers, We are hiring for Inbound oice process for Delhi location for one of the multinational BPO. Please go through the job description - Job Title: Customer Care Executive Process - Inbound Process Executive Location: Salt Lake, Kolkata Job Type: Full-Time Experience Required: 0 to 5 years of experience into Customer Service 8 Shift: 6 days working with one Rotational offs /day rotaional Shifts (as per business requirement) Salary Details: Up to 3 LPA CTC per month (based on experience and performance in interview) Roles and Responsibilities: Process and respond to customer queries through email or chat support. Perform accurate data entry and documentation tasks. Maintain confiden...

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0.0 - 3.0 years

1 - 4 Lacs

noida, gurugram, greater noida

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Mega hirings for Noida & Gurugram location. Non voice and voice process. UG and Graduate Freshers and Experience Salary- 15k to 45k (Noida) 15k to 40k (Gurugram) Cab allnce Contact me or drop your resume for more information. 9076544890 HR Aakash.

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1.0 - 3.0 years

2 - 3 Lacs

noida

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Job Title: Customer Relationship Manager Location : Delhi NCR Department : Sales & Customer Support Reporting to : Program Manager Role Summary We are seeking a motivated and customer-focused Customer Relationship Manager to join our growing team at BytePe. This role involves handling both inbound and outbound calls to support customers and onboard retailers, resolving queries efficiently, and driving product adoption and sales conversion . The ideal candidate will have strong communication skills, sales acumen, and experience using CRM tools to manage and document customer interactions. Key Responsibilities Handle inbound calls from customers and retailers to resolve queries related to Byte...

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0.0 - 3.0 years

1 - 2 Lacs

dumka

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Roles and Responsibility Handle customer inquiries and resolve issues via phone, email, or chat. Provide accurate information about products or services to customers. Resolve customer complaints and concerns professionally and courteously. Collaborate with internal teams to improve customer experience. Maintain high levels of product knowledge to effectively support customers. Identify opportunities to upsell or cross-sell products or services. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software ap...

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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SBI Renewal - Voice Process -Need Good communicatio -SALARY : 22k CTC, 20 K In hand -Need mandatory 1 year of any Sales Exp -Min qualification : HSC -shift time- 9:30 to 6:30 -rotational week off -Unlimited Incentives EASY SELECTION Required Candidate profile Min Qualification HSC Location:- Majiwada, Thane West To schedule your interview Call or send your CV through WhatsApp HR Namrata - 8624868754 Perks and benefits High Incentives and growth opportunities.

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0.0 - 3.0 years

1 - 2 Lacs

ranchi

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Roles and Responsibility Handle customer inquiries and resolve issues via voice and chat support. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Develop and maintain knowledge of products and services. Identify and escalate complex issues to senior team members. Maintain accurate records of customer interactions. Job Requirements Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and adapt to changes. Strong analytical and critical thinking skills. Proficient in using technology and software applications. Ability to build strong relationships with customers and colleagues. Willingnes...

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0.0 - 1.0 years

1 - 2 Lacs

ranchi

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Roles and Responsibility Handle customer inquiries and resolve issues via voice and chat. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Develop and maintain knowledge of products and services. Identify and escalate complex issues to senior team members. Maintain accurate records of customer interactions. Job Requirements Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and critical thinking skills. Proficient in using computer systems and software applications. Ability to work collaboratively as par...

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0.0 - 3.0 years

1 - 2 Lacs

hazaribag

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Roles and Responsibility Handle customer inquiries and resolve issues via phone, email, or chat. Provide accurate information about products or services to customers. Resolve customer complaints and concerns professionally and courteously. Collaborate with internal teams to improve customer experience. Maintain high levels of product knowledge to effectively support customers. Identify opportunities to upsell or cross-sell products or services. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software ap...

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0.0 - 3.0 years

1 - 3 Lacs

hazaribag

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Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services. Identify and escalate complex issues to senior management when necessary. Maintain accurate records of customer interactions and transactions. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability...

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0.0 - 3.0 years

1 - 2 Lacs

ranchi

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues via phone, email, or chat. Provide accurate information about products or services to customers. Resolve customer complaints and concerns professionally and courteously. Collaborate with internal teams to improve customer experience. Maintain high levels of product knowledge to effectively support customers. Identify opportunities to upsell or cross-sell products or services. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software ap...

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0.0 - 3.0 years

1 - 2 Lacs

kanke

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Roles and Responsibility Handle customer inquiries and resolve issues via voice and chat support. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Develop and maintain knowledge of products and services. Identify and escalate complex issues to senior team members. Maintain accurate records of customer interactions. Job Requirements Any graduate or postgraduate degree. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and adapt to changes. Strong analytical and critical thinking skills. Proficient in using technology and software applications. Ability to learn quickly and take on new c...

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0.0 - 3.0 years

1 - 3 Lacs

ranchi

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Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services. Identify and escalate complex issues to senior management when necessary. Maintain accurate records of customer interactions and transactions. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability...

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0.0 - 3.0 years

1 - 2 Lacs

kanke

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Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Stay updated with product knowledge and industry trends. Contribute to the development of process improvements and best practices. Job Requirements Minimum 1 year of experience in voice and chat support or related fields. Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and adapt to changes. Proficiency in using computer applications and software. Excelle...

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0.0 - 3.0 years

1 - 3 Lacs

dhanbad

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Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services. Identify and escalate complex issues to senior management when necessary. Maintain accurate records of customer interactions and transactions. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability...

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0.0 - 3.0 years

1 - 2 Lacs

ranchi

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Stay updated with product knowledge and industry trends. Contribute to the development of process improvements and best practices. Job Requirements Minimum 1 year of experience in voice and chat support or related fields. Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and adapt to changes. Proficiency in using computer applications and software. Excelle...

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0.0 - 1.0 years

1 - 3 Lacs

hazaribag

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Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Work effectively in a team environment to achieve common goals. Job Requirements Excellent written and verbal communication skills are required for effective interaction with customers. Strong problem-...

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0.0 - 1.0 years

1 - 3 Lacs

ranchi

Work from Office

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Work effectively in a team environment to achieve common goals. Job Requirements Excellent written and verbal communication skills are required for effective interaction with customers. Strong problem-...

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0.0 - 5.0 years

1 - 3 Lacs

hyderabad

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Roles and Responsibility Handle customer inquiries via voice and chat support professionally. Provide timely and accurate solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex issues. Maintain high levels of product knowledge to effectively support customers. Meet performance targets and quality standards. Continuously improve processes and procedures to enhance customer experience. Job Requirements Any graduate degree is required. Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills are necessary. Familiarit...

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0.0 - 1.0 years

1 - 3 Lacs

dhanbad

Work from Office

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Work effectively in a team environment to achieve common goals. Job Requirements Excellent written and verbal communication skills are required for effective interaction with customers. Strong problem-...

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