3001 Inbound Process Jobs - Page 23

Hi Folks! Greetings from Taskus! We are known for our inclusiveness, fostering an environment where you and your career can thrive a place where your voice matters. We have a fantastic position to work hashtag #ridiculouslygood and make it a big impact on hashtag #TaskUs where hashtag #peoplefirstculture thrives. Role: Teammate Location: Gurugram, Haryana Industry : BPO Experience:12 months of International voice experience Excellent communication skills required Grad/Undergrad both can apply Shifts: Rotational shifts & Week-offs Work from Office Salary : Competitive To apply for the above position, click on the below mentioned link or share the resumes on Email: divya.rawat@taskus.com, ritika.srivastava@taskus.com Walk in- Monday to Saturday 12 Pm - 7 pm Virtual Interview Link: https://taskus.zoom.us/j/5951041292 Virtual Interview Timings: 12 PM to 7 PM Location:- Plot no, 404 & 405, Udyog Vihar Phase 3 Rd, Udyog Vihar III, Sector 20, Gurugram, Haryana.

Department Retail Liabilities | Digital Banking Position Grade M1 Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all company policies and procedures. Graduate with decent English communication. Candidate should have a pleasing personality and should be presentable. Should be dedicated and display integrity. Willingness to learn with an attitude of continuous improvement. Willing to work in rotating shifts EXPERIENCE - Kotak Mahindra Bank, Noida - Sr. Manager-Talent Acquisition - Nov 2022 - PRESENT Handling the hiring for pan India on contact center for Front level and mid-level. Spoc for multiple Business Vertical which includes Premium Process. Handling End to End Recruitment of Contact Centre bulk hiring for Premium process through diverse channels and closing 80-100 numbers ever month. Also taking care of support level of hiring for Mumbai Centre. Developing customized sourcing strategies keeping in mind cost of hire, delivery TAT, candidate profile and resources thereby ensuring 100% fill rate as per requirements and compliance standards. Reviewing pre-Joining pre joining checks and documentation as per the compliance requirements of the organization and maintaining 100% adherence. Maintain MIS to analyze the quality of the hiring done in the zone. Managing active base of vendor/Consultancies which includes frequent interaction to understand the challenges been faced at their end, If any & smoother processing of their payments without delay. Ensuring smoother on boarding & exit processes been followed without fail & analyse the candidates self-experience through questionnaire filled by him/her at both stages. HDB financial Services, Noida Centre HRJan 2019 - Oct 2022 Handling end-to-end mid to senior recruitment through Job Portals, Referrals, Consultants and Internal Company Database. Identifying future staffing needs. Responsible for effective manpower planning for Non-IT positions like Marketing, Legal, Customer Experience, and Sales & HR Professionals. Sourcing via diverse channels like Job portals, LinkedIn and referencing to maintain a healthy sourcing mix. Preliminary screening and conducting first stage interview. Pre & post offer documentation, Negotiating with candidates Formulating the salary structure of new hires. Preparing and issuing offer letters, appointment letters & confirmation letters. Background verification, Joining formalities, induction for all the new hires. Ensuring smooth on-boarding process and making new hires familiar with the organizational goals and objective Building effective and trustworthy relationships with employees. Interacting and meeting employees to understand challenges and grievances to resolve the same. Currently acting as a first level of escalation for all employee-related queries. Maintaining healthy internal communications and ensuring proper channels for the escalations. Organized many employee communication forums like One on One Interviews, Skip level meeting, project team meeting etc. Organized fun activities at the location level. Planning & execution of monthly engagement events. Taking new initiatives to boost employee morale and engagement level. Conducting exit interviews. Sharing all the Full and Final inputs with the payroll team to process. Ensuring healthy separation and issuing relieving letters. Indiamart Intermesh Ltd., Noida Executive- Talent Acquisition - Sept 2017 -Jan 2019 Work with the Talent Acquisition team along with hiring managers/stakeholders to assist in ongoing recruitment efforts. Identify future talent needs and proactively recruiting and sourcing; develop talent pool or social engagement. Manage the recruitment process and life cycle, including initial assessments, interviews, documentation and offers. Searching candidates according to the requirement through various recruitment methods such as Portals, Head hunting and referencing. Pre & Post offer documentation, Issuing offer letter & appointment letter. KAZO Fashion Private Limited, Noida Management Trainee Talent Acquisition & Talent Management - Nov 2016- Sep 2017 Handled role of HR leader where I have to foster people centric approach which enable to deliver organization goals in a healthy work culture, single point of contact for sales team for any of their business needs or grievance redressal. Acting as a bridge between Business Head and Sales Managers via effective communication of the message vice versa . Worked in close cohesiveness with the Sales Team, looking after their business needs including manpower. Annual Manpower Planning budgeting and adherence to the same Responsible for entire life cycle management for pan India Sales and HO employees - Recruitment, On boarding, Compensation, Performance Management, Exit Management. SKILLS HR Policy Execution Recruitment/ Talent Acquisition Induction/orientation Training & Development Employee Relations / Welfare Employee Engagement Payroll Management Grievance Handling AWARDS Go-Getter Award at HDB Financial Services(2021) Employee of the Month at HDB Financial Services(2019) EDUCATION MSW(HR), Kurukshetra University(2014-2016) B.Com, Delhi University(2012-2014) 12th from CBSE Board(2012) 10th from CBSE Board(2010)

Key Responsibilities and Accountability Engaging in active listening with customers, confirming, or clarifying information and diffusing angry customers, as needed. Understanding client requirements and offering a product; accordingly, answering potential customers' questions and follow-up call questions Need to adhere to the shift adherence Qualification: 10+2 OR Graduates Experience: Freshers OR Experience (Tele calling) Language Proficiency: Good Communication Skills in the respective language + Hindi + English Assessment: VETI 4 / VETI 5 in Versant English Test for India CTC: Up to 18k TH to 21k TH (Will be looked at on a case-to-case basis) HR Pooja: 7880671470 HR Chanchal: 9251688424

Job Description: Role: CST Associate Blend Process (Voice & Non-Voice) Location: MIra Co-operative Housing Society, AG Nagar, MIDC, Mira Road East, Mira Bhayandar, Maharashtra 401107 Experience: 0-5 years Working Days: 6 days a week Shift Timing: 8.30 AM to 5.30 PM Role Overview: We are looking for a highly motivated and dynamic CST Associate for the Blend Process to join our team in Mumbai. The role will include both voice and non-voice processes where you will be responsible for handling customer interactions and providing support through various communication channels. Key Responsibilities: Handle inbound and outbound customer calls for voice-based customer service support. Respond to customer queries, complaints, and requests via email, chat, and other digital channels (non-voice). Provide accurate information about products, services, policies, and procedures. Troubleshoot and resolve customer issues, escalating to senior teams when necessary. Maintain a high level of professionalism while ensuring customer satisfaction. Document customer interactions accurately and follow up as required. Collaborate with internal teams to improve service quality and customer experience. Meet performance targets (KPI & SLA) including quality, productivity, and customer satisfaction. Ensure adherence to company policies and processes in all customer interactions. Skills & Qualifications: 0-6+ years of relevant experience in a blend of voice and non-voice customer service roles. Excellent communication skills in English (both written and verbal). Strong problem-solving and troubleshooting skills. Ability to multitask and manage different types of customer queries efficiently. Knowledge of CRM tools and customer service platforms is a plus. Ability to work in a fast-paced environment with minimal supervision. Flexibility to work in rotational shifts, including weekends (6 days a week). Good interpersonal skills and a team player. Preferred Qualifications: Prior experience in customer service or client-facing roles in a BPO or similar industry. Exposure to working in a customer-centric environment. Comfortable working in a diverse and dynamic team.

Hiring for 5 days working- Fresher Hexaware requirements, Process : VFS Day shift Shift Timing : 8:00 AM to 5PM Working Days : 5 Week Offs : Sat/Sun fixed HSC/Graduate Fresher can apply Excellent Communication Mandatory( Voice Selects Only) Experience/Relieving letter is mandatory *Rounds of Interview* : HR Operation Typing (30WPS, Accuracy 90 *Note* Work from office Interested candidate can share CV on sageetay1@hexaware.com

Company: Digitide Solutions (Q Connect) Day Shift with cab facility Intermediate & Above (Undergraduates/Graduates) Salary: Fresher’s: 14000 Take Home Experienced:19K CTC 2-way cab transportation up to 35 KM radius Nodal point pic & drop Required Candidate profile Location: Begumpet and Pocharam Mindspace It is day shift 6 Days Working, 1 rotational week off Languages: Good communication in English & Hindi

We are hiring for multiple International BPOs under one roof for various voice-based processes, including: Customer Service Sales Collections Travel Sales Technical Support Eligibility Criteria: Graduate Freshers and Experienced candidates can apply Excellent spoken English is a must Should be comfortable working in night shifts Candidates must be from Delhi NCR only Looking for immediate joiners Why Join Us? Multiple companies to choose from Attractive salary packages Great work environment and growth opportunities Interested? Call/WhatsApp: Shreya 9205566985 Email your resume to: shreya.j@expertstaffingsolutions.in

Job Title: Customer Support Executive Company: Tech Mahindra Ltd. Process: Aditya Birla Finance Location: NB902, 9th Floor, Empire Tower, Cloud City, Reliable Tech Park, Thane Belapur Road, Airoli, Navi Mumbai Compensation: Fresher: CTC: 2,42,600 per annum In-hand Salary: 17,900 per month Experienced (1+ years): CTC: 2,66,750 per annum In-hand Salary: 19,700 per month Qualification: Graduation (Completed Mandatory) Experience: Freshers & Experienced (1+ years in Customer Support or BPO preferred) Communication: Proficient in English (Written & Verbal) Must clear Versant Level 4 or 5 Work Days: 5 Days Working Week Offs: 2 Rotational Week Offs Key Responsibilities: Handle inbound and outbound customer queries for financial products and services. Ensure prompt resolution of customer issues with empathy and professionalism. Maintain accurate records of interactions and follow-ups. Adhere to process compliance and quality guidelines. Meet performance targets and service-level agreements

Job Overview: We are hiring for multiple International BPOs under one roof for various Voice-based Processes, including: Customer Service Sales Collections Travel Sales Technical Support This is an exciting opportunity for graduates with excellent spoken English skills to build a career in international customer support and sales domains. ________________________________________ Key Responsibilities: Handle inbound and outbound international calls. Address customer queries and resolve issues professionally. Meet process targets and quality standards. Ensure customer satisfaction through effective communication. Work closely with the team and follow process guidelines. ________________________________________ Eligibility Criteria: Education: Graduate (Freshers are welcome) Communication: Excellent spoken English is a must. Location: Candidates must be from Delhi NCR only. Availability: Looking for immediate joiners. Work Environment: Must be comfortable working in night shifts. ________________________________________ What We Offer: Competitive salary up to 6 LPA based on experience. Opportunity to work with top BPO companies. 5-day work week. Professional growth and learning opportunities. Convenient job locations in Gurgaon & Noida. ________________________________________ To Apply: Call or WhatsApp Shagun at +91 9811174183 Email your resume to shagun@expertstaffingsolutions.in

Company - Just Dial Onroll opportunity Salary - 18.5k CTC Just dial LTD Candidates must possess skills relevant to sales, such as communication, convincing power, customer handling, negotiation. Marathi/ Hindi are mandatory with English (basic) Required Candidate profile Should be graduate (Freshers are eligible) Only for Female candidates Under graduate (6 months of experience mandatory) Ready to work in the rotational shifts (day) Immediate joiners are preffered Perks and benefits EPF + ESIC

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats in a timely and professional manner. Provide accurate information to customers regarding banking products and services. Resolve customer issues efficiently by escalating complex cases when necessary. Meet performance targets set for first call resolution rate, handle time, and quality standards. Desired Candidate Profile 1-5 years of experience in BPO/Call Centre environment or similar industry. Excellent communication skills in English (written & spoken). Ability to work on an inbound voice process with good communication skills. Strong problem-solving skills to resolve customer complaints effectively.

Graduate Excellent Communication Min 2 yrs exp into Int Voice Process 5 Days working Both way cab Salary Upto 7 LPA Location-Pune *No Technical Support Prefered* Contact-9220771924 Akanksha akankshaimaginators@gmail.com

About BU: Jeevansathi.com Jeevansathi.com is one of the largest and most trusted matrimony websites in India. It has a large presence across all parts of the country and its two decades of existence has left an indelible impact on millions of lives. The platform provides a very secure and convenient matchmaking experience to all its members by ensuring 100% screening, exclusive privacy options, photo protection features and multiple ways of verification amongst other things. Job Objective: The exclusive servicing team is a premium assisted matchmaking service which helps the premium customers find the right match (marriage) for themselves or their loved ones. The objective of this role is to assist them on an end-to-end basis via calls and e-mails. The role will require a person to build a strong relationship with the client and understanding with his/her client and provide best servicing experience. Job Description: Onboarding of Premium members and help them in setting up their profile Understanding the client's requirements for a “Jeevansathi” and search for shortlisted profiles on the basis of different Indian matrimonial norms (gender, religion/caste, mother tongue, occupation, education level, income, groups, marital status , etc) Reach out to prospects on behalf of the client and help in exchanging information among them and set up their meetings Be in regular touch with the client and keep him/her updated on the work being done on their profile by weekly/monthly report Handling escalation of the clients Achieving process SLAs and MIS report generation Ensuring adherence to the defined process and accuracy levels on transactions Build long term relationship with the client by provide best serving experience Required Skills: Excellent verbal and written communication skills Aptitude for fostering positive relationship building Client handling skills Customer Focus Attention to detail Knowledge of Indian matrimonial norms Flexibility with rotational offs and rotational shifts Desired Skills: Experience in handling premium customers/large accounts within voice/inbound processes Good with MS office to capture and understand customer feedback real time Multi-Tasking (E-mails & Tools) and coordinating with different team

Hii Jobseekers Greetings from ShiningStarsITPL We are looking for a dedicated and customer-focused individual to join our team as a Customer Care Executive . Job Title: Customer Care Executive Location: Gurgaon Job Type: Full-Time Salary: 25,000 CTC per month Education: Graduate (any stream) Key Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely and professional manner Resolve product or service-related issues by clarifying the customer's complaint and determining the cause Maintain records of customer interactions, transactions, feedback, and complaints Follow up to ensure resolution and customer satisfaction Provide accurate, valid, and complete information by using the right methods/tools Escalate unresolved issues to the appropriate departments or teams Requirements: Gradaute + Experience of at least 1 year Basic computer knowledge and familiarity with customer service tools Ability to stay calm and patient under pressure Good problem-solving skills and attention to detail Flexibility to work in shifts Benefits: Fixed salary: 25,000 CTC per month Performance-based incentives (if applicable) and Quarterly Bonus 5 days working and Cabs in odd hours Opportunities for career growth and internal promotions To Apply: Send your updated resume or connect us on 9580746603.

About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world. Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world. Learn more at www.careers.idp.com Role purpose Key accountabilities Required experience

Hiring for B2B Sales process Who can apply: Only Graduates can apply Freshers welcome only from (BBA/B.COM/MBA/M.COM) Minimum 6 months of experience in Customer service/ Sales/Digital marketing Good communication skills Key Responsibilities of a B2B Sales Professional: Building and Maintaining Relationships: Developing strong relationships with key decision-makers within client organizations. Product/Service Presentations: Clearly communicating the value proposition of the company's offerings to potential clients. Negotiation and Closing Deals: Successfully negotiating contracts and closing sales to meet or exceed targets. Staying Up-to-Date: Keeping abreast of industry trends, competitor activities, and new product developments. Skills Required for B2B Sales: Communication and Interpersonal Skills: Effectively communicating with clients, building rapport, and conveying complex information clearly. Negotiation Skills: Negotiating contracts, resolving conflicts, and reaching mutually beneficial agreements. Problem-Solving Skills: Identifying and addressing client challenges, proposing effective solutions, and making sound decisions. Technical Skills: Proficiency in CRM software, sales analytics tools, and other relevant technologies. Product Knowledge: Deep understanding of the company's products or services and their applications. Sales Acumen: Ability to manage the sales cycle, forecast accurately, and close deals. Business Acumen: Understanding of business principles, financial concepts, and market dynamics. Adaptability: Ability to adjust to changing market conditions and customer needs. Time Management: Effectively managing time and prioritizing tasks to maximize productivity. Process Requirement: 6 days working General shift You can connect / WhatsApp resume on : 7838053068 - Deepanshu ----------------------------------------------------------------------------------------------------------------------------------------------

Hring Customer Care Executive Location- Chandigarh Salary 23000 Qualification- Graduation Good English skills 5 days working only Cab facility available Interested can call/whatsApp@9877874996

Key Responsibilities: - Make outbound calls to customers to explain products/services. - Handle inbound inquiries and provide necessary information. - Build and maintain relationships with customers. - Achieve sales targets and meet daily call goals. - Maintain records of calls and customer interactions. Skills Required: - Good communication and interpersonal skills. - Basic computer knowledge and data entry skills. - Ability to handle customer queries and objections confidently. - Persuasion and negotiation skills.

We are hiring for Gurgaon-based domestic and international bpo for customer support profiles.any grad or undergrad with or without experience. can apply, salary 20k to 30k inhand,excellent comms skills required Call/WhatsApp HR Riya - 9220492616

We are hiring for Gurgaon-based domestic and international bpo for customer support profiles.any grad or undergrad with or without experience. can apply, salary 20k to 30k inhand,excellent comms skills required Call/WhatsApp HR Riya - 9220492616

Greeting from 247.ai, We were impressed with your profile and are pleased to invite you for a walk-in interview for the International Voice/Chat Process position. We believe your skills align well with what we're looking for in our dynamic team. Here are the key details for your walk-in interview: Time: 9:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Google Maps Link: Click here About the Role: Position: International Voice and Non voice Customer Support Mode: Work from Office Shift: Night Rotational Shift Salary: starting from 2.5 LPA to 4.5 LPA Key Requirements & Responsibilities: Minimum Education: 12th pass. Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy information. Use CRM tools effectively. Fluent English communication (Voice/Chat) is essential. Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000 + strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row. Important Notes: This is a walk-in interview only (no online option). Please carry your updated resume and a valid ID proof. Reference: [Recruiter's Name- Aftar, Reference Code-121 & Phone number-9891917203 ] We look forward to meeting you in person! Best regards, Aftar Talent Acquisition Team [24]7.ai SMS Version [24]7.ai Hiring: International Voice Role (up to 4.3 LPA). Walk-in Interview. Mon-Fri. Time: 9:30 AM-3 PM. Venue: https://maps.app.goo.gl/ENryWG8EVRpz11pB9 Bring your resume & ID proof. Reference: [Recruiter's Name- Aftar, Reference Code-121 & Phone number-9891917203 ]

-Spot Offer -Min 6months of relevant experience --UK / US Shift (Rotational) -Salary :- 3LPA - 6LPA + Incentives + Allowances -Cab Facility Available -Rotational week off's ( 2 consecutive Days) -For More Info Call OR What's App Renuka @ 8261984933 Required Candidate profile Any Undergraduate OR Graduate. Excellent Communication Skills in ENGLISH is mandate. For More Info Call OR What's App Renuka @ 8261984933 Perks and benefits Performance Incentives Shift Allowance

Voice / Blended /Chat (US / UK / Australia) Location: Pune (Work from Office) Experience Required: 1 to 5 Years in International BPO Shifts: US, UK & Australia (Rotational) Working Days: 5 Days | 2 Rotational Offs Contact : Tausif Sayyed -8999681344

We are hiring freshers for the Sales Telecaller role. If you have good communication skills and an interest in sales, this is a great opportunity to start your career! Roles & Responsibilities: - Make outbound calls to potential customers and explain our services. - Generate leads and follow up to convert them into customers. - Maintain and update customer details in the system. - Handle customer queries and provide appropriate solutions. - Work towards achieving daily and monthly sales targets. Requirements: - Any degree holder. - Good communication and convincing skills. - Basic knowledge of MS Office (Excel & Word). - Ability to work under targets and deadlines.

CS Agent Needed! Gurgaon.Sector 48 INTERVIEW TIMINGS: 10 AM - 1:00 PM Salary- 17K CUSTOMER SERVICE Excellent Comms Skills Freshers/Exp are welcome SHIFT TIMING: 10:00 am - 7:00 pm WORKING DAYS: 6 Call HR JEET 9706756724