2969 Inbound Process Jobs - Page 21

Hiring for voice process Process US telecom Qualification Only graduate fresher or exp Location Airoli In hand 18,100 Night shift allowance 4000 salary with Night allowance 22,000 + incentive 9k Client incentive offered monthly basis performance

Process:- SBI Renewals Process | Voice Process -Fresher & Exp both can apply. -Salary: 14,500 In-hand -Role: Reminder Calls -Qualification: Minimum HSC -Comms: Average to Good -Shift: 9:30 AM - 6:30 PM -Week Off: Rotational Required Candidate profile Qualification: Min HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Nisha:- 9763458943 (Call and What's app) Perks and benefits Benefits: Rotational Week off & Pick Up/Drop

**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Process & Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details: Call HR Muskan-9380964680 or 9964080000 or visit jobshop.ai to explore other open positions with us

**"Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. Job Details: 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift For More Details: Call HR Medwin-6360064569 or 9964080000 or visit jobshop.ai to explore other open positions with us

CUSTOMER CARE EXECUTIVE Location: Hyderabad, Bangalore, Chennai Qualifications - Ug or above ( Inter/ 12th/ Diploma/ Graduation/ PG) Experience - 0-3 years Skills- Good Communication Skills Salary-1.75 - 3.0 LPA Immediate Joiners Perks & Benefits: Good Salary Huge Incentives Other Benefits Shifts: Day Shifts/ Rotational Shifts 6 Days working Contact Details: Amreen : 7075848565 Sumaya : 6304807996 hr@marsbs.com

Process - JFL (Dominos) -Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- More Detail Contact (WhatsApp/Call) HR Nisha :- 9763458943

Total 5yrs of exp from BPO out of this 2 yr TL exp ON PAPER, Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Required Candidate profile Work From Office-Bhubaneswar only not for kolkata and Jamshedpur..Apply those who can relocate in-Bhubaneswar Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Good communication and convincing skills in English Contact potential or existing customers to inform them about products or services using scripts.Ask questions to understand customer req and close sales 12 plus male and female freshers can apply

Hello Jobseekers! Greetings ! Customer Support Executive Location Kolkata Working -6 days Rotational shift Salary- Up to 2LPA Quarterly bonus: 3000 Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Desired Candidate Profile Excellent communication skills with ability to handle multiple conversations simultaneously. Proficiency in blended processes, complaint handling, query resolution, semi-voice processes, telecalling techniques. For more details contact Monika(7266822602) or whatsapp your resume. Thanks and Regards, Monika Singh HR Executive Shining Stars ITPL

Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Process:- Kotak Bank Voice Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Salary:- 10,000 To 23,000 CTC Freshers and experience both can apply Good communication Marathi And Hindi Perks and benefits:- High Incentives and growth opportunities. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Akshay :- 9822146578

Greetings From The Job Factory Golden opportunities for freshers and experienced candidates Fresher's salary up to 21,000 take-home Experienced candidates can earn between 23,000 to 35,000 take-home Immediate joiners preferred 5 days of working with 2 days off Flexible shifts for a perfect work-life balance For more details Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) Email ID : divyanshithejobfactory@gmail.com Job Description: Handle queries for UK/US clients, providing appropriate assistance Demonstrate patience when dealing with challenging cases Exhibit excellent communication and problem-solving skills Respond to customer queries promptly and accurately Resolve customer issues efficiently, effectively, and empathetically Follow up with customers for additional information Provide accurate, valid, and complete information using the right tools Flexibility with shifts Eligibility: Graduates or undergraduates with good English fluency Flexibility with rotational shifts Rotational Off cab provided Unlimited Incentives and shift allowances For more details Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) Email ID : divyanshithejobfactory@gmail.com

Greetings from The Job Factory !! Hiring for International Voice Process Job Locations: Whitefield, Bellandur, Manyata tech park, BTM. Electronic City Benguluru For More Details HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in *WORK FROM OFFICE* * Should have excellent communication skills - English * Graduation not required. * Freshers and Experience both can apply ! * Working Days : 5 days working * Cab Facility : Pick up and Drop facilities * Salary:- 3 LPA to 4.25 LPA * Should be open working in a 24*7 Work environment (Rotational shifts) * Comfortable Working from office ROI: 1. HR Round 2. Operation Round For More Details HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring For Graduate fresher with international MNC- 4.30 LPA GGN Grad/BE/Btech/BCA/BBA Can apply 5 Days working environment with 24*7 Freshers are welcone Immediate JOINING Rotional Shifts wHATSAPP CV ON HR 7982739499

Hiring for TOP international in Gurgaon location Designation:- Customer service 01 year of International Voice experience is required Grad/ ug is welcome Rotational shifts Call or whatsapp CV now to schedule interview HR 79827 39499

Walk-in interviews Hiring for BPO International process 5 Days rotational shifts 2 days rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam 7428370506 - Ritu

Walk-in interviews Hiring for Fresher & Experienced International process 5 days fix day shifts 2 rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam/ 7428370506 - Ritu Location - Navi Mumbai

Hi Folks! Greetings from Taskus! We are known for our inclusiveness, fostering an environment where you and your career can thrive a place where your voice matters. We have a fantastic position to work hashtag #ridiculouslygood and make it a big impact on hashtag #TaskUs where hashtag #peoplefirstculture thrives. Role: Teammate Location: Gurugram, Haryana Industry : BPO Experience:12 months of International voice experience Excellent communication skills required Grad/Undergrad both can apply Shifts: Rotational shifts & Week-offs Work from Office Salary : Competitive To apply for the above position, click on the below mentioned link or share the resumes on Email: divya.rawat@taskus.com, ritika.srivastava@taskus.com Walk in- Monday to Saturday 12 Pm - 7 pm Virtual Interview Link: https://taskus.zoom.us/j/5951041292 Virtual Interview Timings: 12 PM to 7 PM Location:- Plot no, 404 & 405, Udyog Vihar Phase 3 Rd, Udyog Vihar III, Sector 20, Gurugram, Haryana.

Department Retail Liabilities | Digital Banking Position Grade M1 Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all company policies and procedures. Graduate with decent English communication. Candidate should have a pleasing personality and should be presentable. Should be dedicated and display integrity. Willingness to learn with an attitude of continuous improvement. Willing to work in rotating shifts EXPERIENCE - Kotak Mahindra Bank, Noida - Sr. Manager-Talent Acquisition - Nov 2022 - PRESENT Handling the hiring for pan India on contact center for Front level and mid-level. Spoc for multiple Business Vertical which includes Premium Process. Handling End to End Recruitment of Contact Centre bulk hiring for Premium process through diverse channels and closing 80-100 numbers ever month. Also taking care of support level of hiring for Mumbai Centre. Developing customized sourcing strategies keeping in mind cost of hire, delivery TAT, candidate profile and resources thereby ensuring 100% fill rate as per requirements and compliance standards. Reviewing pre-Joining pre joining checks and documentation as per the compliance requirements of the organization and maintaining 100% adherence. Maintain MIS to analyze the quality of the hiring done in the zone. Managing active base of vendor/Consultancies which includes frequent interaction to understand the challenges been faced at their end, If any & smoother processing of their payments without delay. Ensuring smoother on boarding & exit processes been followed without fail & analyse the candidates self-experience through questionnaire filled by him/her at both stages. HDB financial Services, Noida Centre HRJan 2019 - Oct 2022 Handling end-to-end mid to senior recruitment through Job Portals, Referrals, Consultants and Internal Company Database. Identifying future staffing needs. Responsible for effective manpower planning for Non-IT positions like Marketing, Legal, Customer Experience, and Sales & HR Professionals. Sourcing via diverse channels like Job portals, LinkedIn and referencing to maintain a healthy sourcing mix. Preliminary screening and conducting first stage interview. Pre & post offer documentation, Negotiating with candidates Formulating the salary structure of new hires. Preparing and issuing offer letters, appointment letters & confirmation letters. Background verification, Joining formalities, induction for all the new hires. Ensuring smooth on-boarding process and making new hires familiar with the organizational goals and objective Building effective and trustworthy relationships with employees. Interacting and meeting employees to understand challenges and grievances to resolve the same. Currently acting as a first level of escalation for all employee-related queries. Maintaining healthy internal communications and ensuring proper channels for the escalations. Organized many employee communication forums like One on One Interviews, Skip level meeting, project team meeting etc. Organized fun activities at the location level. Planning & execution of monthly engagement events. Taking new initiatives to boost employee morale and engagement level. Conducting exit interviews. Sharing all the Full and Final inputs with the payroll team to process. Ensuring healthy separation and issuing relieving letters. Indiamart Intermesh Ltd., Noida Executive- Talent Acquisition - Sept 2017 -Jan 2019 Work with the Talent Acquisition team along with hiring managers/stakeholders to assist in ongoing recruitment efforts. Identify future talent needs and proactively recruiting and sourcing; develop talent pool or social engagement. Manage the recruitment process and life cycle, including initial assessments, interviews, documentation and offers. Searching candidates according to the requirement through various recruitment methods such as Portals, Head hunting and referencing. Pre & Post offer documentation, Issuing offer letter & appointment letter. KAZO Fashion Private Limited, Noida Management Trainee Talent Acquisition & Talent Management - Nov 2016- Sep 2017 Handled role of HR leader where I have to foster people centric approach which enable to deliver organization goals in a healthy work culture, single point of contact for sales team for any of their business needs or grievance redressal. Acting as a bridge between Business Head and Sales Managers via effective communication of the message vice versa . Worked in close cohesiveness with the Sales Team, looking after their business needs including manpower. Annual Manpower Planning budgeting and adherence to the same Responsible for entire life cycle management for pan India Sales and HO employees - Recruitment, On boarding, Compensation, Performance Management, Exit Management. SKILLS HR Policy Execution Recruitment/ Talent Acquisition Induction/orientation Training & Development Employee Relations / Welfare Employee Engagement Payroll Management Grievance Handling AWARDS Go-Getter Award at HDB Financial Services(2021) Employee of the Month at HDB Financial Services(2019) EDUCATION MSW(HR), Kurukshetra University(2014-2016) B.Com, Delhi University(2012-2014) 12th from CBSE Board(2012) 10th from CBSE Board(2010)

Key Responsibilities and Accountability Engaging in active listening with customers, confirming, or clarifying information and diffusing angry customers, as needed. Understanding client requirements and offering a product; accordingly, answering potential customers' questions and follow-up call questions Need to adhere to the shift adherence Qualification: 10+2 OR Graduates Experience: Freshers OR Experience (Tele calling) Language Proficiency: Good Communication Skills in the respective language + Hindi + English Assessment: VETI 4 / VETI 5 in Versant English Test for India CTC: Up to 18k TH to 21k TH (Will be looked at on a case-to-case basis) HR Pooja: 7880671470 HR Chanchal: 9251688424

Job Description: Role: CST Associate Blend Process (Voice & Non-Voice) Location: MIra Co-operative Housing Society, AG Nagar, MIDC, Mira Road East, Mira Bhayandar, Maharashtra 401107 Experience: 0-5 years Working Days: 6 days a week Shift Timing: 8.30 AM to 5.30 PM Role Overview: We are looking for a highly motivated and dynamic CST Associate for the Blend Process to join our team in Mumbai. The role will include both voice and non-voice processes where you will be responsible for handling customer interactions and providing support through various communication channels. Key Responsibilities: Handle inbound and outbound customer calls for voice-based customer service support. Respond to customer queries, complaints, and requests via email, chat, and other digital channels (non-voice). Provide accurate information about products, services, policies, and procedures. Troubleshoot and resolve customer issues, escalating to senior teams when necessary. Maintain a high level of professionalism while ensuring customer satisfaction. Document customer interactions accurately and follow up as required. Collaborate with internal teams to improve service quality and customer experience. Meet performance targets (KPI & SLA) including quality, productivity, and customer satisfaction. Ensure adherence to company policies and processes in all customer interactions. Skills & Qualifications: 0-6+ years of relevant experience in a blend of voice and non-voice customer service roles. Excellent communication skills in English (both written and verbal). Strong problem-solving and troubleshooting skills. Ability to multitask and manage different types of customer queries efficiently. Knowledge of CRM tools and customer service platforms is a plus. Ability to work in a fast-paced environment with minimal supervision. Flexibility to work in rotational shifts, including weekends (6 days a week). Good interpersonal skills and a team player. Preferred Qualifications: Prior experience in customer service or client-facing roles in a BPO or similar industry. Exposure to working in a customer-centric environment. Comfortable working in a diverse and dynamic team.

Hiring for 5 days working- Fresher Hexaware requirements, Process : VFS Day shift Shift Timing : 8:00 AM to 5PM Working Days : 5 Week Offs : Sat/Sun fixed HSC/Graduate Fresher can apply Excellent Communication Mandatory( Voice Selects Only) Experience/Relieving letter is mandatory *Rounds of Interview* : HR Operation Typing (30WPS, Accuracy 90 *Note* Work from office Interested candidate can share CV on sageetay1@hexaware.com

Company: Digitide Solutions (Q Connect) Day Shift with cab facility Intermediate & Above (Undergraduates/Graduates) Salary: Fresher’s: 14000 Take Home Experienced:19K CTC 2-way cab transportation up to 35 KM radius Nodal point pic & drop Required Candidate profile Location: Begumpet and Pocharam Mindspace It is day shift 6 Days Working, 1 rotational week off Languages: Good communication in English & Hindi

We are hiring for multiple International BPOs under one roof for various voice-based processes, including: Customer Service Sales Collections Travel Sales Technical Support Eligibility Criteria: Graduate Freshers and Experienced candidates can apply Excellent spoken English is a must Should be comfortable working in night shifts Candidates must be from Delhi NCR only Looking for immediate joiners Why Join Us? Multiple companies to choose from Attractive salary packages Great work environment and growth opportunities Interested? Call/WhatsApp: Shreya 9205566985 Email your resume to: shreya.j@expertstaffingsolutions.in