12434 Inbound Jobs - Page 6

Job Description : Role & responsibilities: Should have 5+ years of exp in overall. Should be as a Team leader for at least 2 years on papers. Candidate must have minimum 1 Years of Experience in international inbound process Should have good knowledge in calculation of Attrition, Shrinkage, AHT, SLA management. Should have experience in handing client Should be aware in calculating Occupancy & Utilization for Voice process Note: Interested candidates can send me your resume to the below email id or WhatsApp number. Email ID: NandhiniA1@hexaware.com Contact Number: 7358342513

Hiring for Email process 1 year of email/chat/voice experience Day Shift 6 days working Salary 23k in hand If interested call or WhatsApp Viraj- 8294897343 Puja - 9942180221 Required Candidate profile Graduate candidate with 1 year of experience 2 Round Interview Good spoken and written communication required NO VIRTUAL INTERVIEW ONLY FACE TO FACE INTERVIEW Perks and benefits Sunday fixed off PF Mediclaim

We are looking for dynamic, customer-oriented individuals to join our International Voice Process team at our Pune location. Key Responsibilities: Handle inbound/outbound calls to customers from international locations. Provide timely and accurate information to customers. Resolve customer issues or complaints by identifying the problem and offering appropriate solutions. Maintain professionalism and ensure a high level of customer service. Document and maintain records of customer interactions and transactions. Meet performance metrics, including response time and customer satisfaction. Work as part of a team to achieve departmental goals. Eligibility Criteria: Education: Any Graduate or Un...

We are looking for dynamic, customer-oriented individuals to join our International Voice Process team. Key Responsibilities Handle inbound/outbound calls to customers from international locations. Provide timely and accurate information to customers. Resolve customer issues or complaints by identifying the problem and offering appropriate solutions. Maintain professionalism and ensure a high level of customer service. Document and maintain records of customer interactions and transactions. Meet performance metrics, including response time and customer satisfaction. Work as part of a team to achieve departmental goals. Eligibility Criteria Education: Any Graduate or Undergraduate. Experience...

We are looking for dynamic, customer-oriented individuals to join our International Voice Process team at our Pune location. Key Responsibilities: Handle inbound/outbound calls to customers from international locations. Provide timely and accurate information to customers. Resolve customer issues or complaints by identifying the problem and offering appropriate solutions. Maintain professionalism and ensure a high level of customer service. Document and maintain records of customer interactions and transactions. Meet performance metrics, including response time and customer satisfaction. Work as part of a team to achieve departmental goals. Eligibility Criteria: Education: Any Graduate or Un...

Experience Needed Minimum 6 months of experience in international voice process, international sales, or client servicing Flexible to work in rotational shifts Fluent in communication Roles and ResponsibilitiesCustomer Focus Take ownership of each customer while empathizing and prioritizing customer needs Resolve conflicts and manage customer expectations Determine customer needs and provide appropriate solutions through relationship building Communication Skills Effective verbal and written communication with both external and internal customers Problem Solving Skills Approach problems logically and with good judgment to ensure the appropriate customer outcome Make appropriate decisions on ...

We are looking for dynamic, customer-oriented individuals to join our International Voice Process team. Key Responsibilities : Handle inbound/outbound calls to customers from international locations. Provide timely and accurate information to customers. Resolve customer issues or complaints by identifying the problem and offering appropriate solutions. Maintain professionalism and ensure a high level of customer service. Document and maintain records of customer interactions and transactions. Meet performance metrics, including response time and customer satisfaction. Work as part of a team to achieve departmental goals. Eligibility Criteria : Education: Any Graduate or Undergraduate. Experi...

We are looking for dynamic, customer-oriented individuals to join our International Voice Process team at our Pune location. Key Responsibilities Handle inbound/outbound calls to customers from international locations. Provide timely and accurate information to customers. Resolve customer issues or complaints by identifying the problem and offering appropriate solutions. Maintain professionalism and ensure a high level of customer service. Document and maintain records of customer interactions and transactions. Meet performance metrics, including response time and customer satisfaction. Work as part of a team to achieve departmental goals. Eligibility Criteria Education: Any Graduate or Unde...

Process:- JFL (Dominos) Rotational Shifts (11 AM - 11 PM) Role: Customer Service Communication: Good to Excellent Qualification: Min HSC Salary: Full Time: 18,000 In-hand Part Time: 10,000 Required Candidate profile • Work Location: Turbhe Navi Mumbai • Centralized Pick up and drop Available How to Apply:- Scheduled Your Interview Call Or Whatspp HR Ritul - 7796427033 Perks and benefits Team Parties, Friendly Workplace, Holidays

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative New Associate - Voice Qualifications: Any Graduation Years of Experience: 0 to 1yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software ...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software cont...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in lin...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Management Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be al...

About The Role Skill required: Omnichannel - Customer Communications Designation: Inbound Sales Representative Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital a...

About The Role Skill required: Omnichannel - Customer Communications Designation: Inbound Sales Representative Senior Analyst - Voice Qualifications: Any Graduation Years of Experience: 5 to 8yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. What are we looking for? Ability to perform under pressureAbility to meet deadlinesAbility to manage multiple stakeholdersAbility to establish strong client relationshipAbility to handle disputes Roles and...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be ali...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service New Associate - Voice Qualifications: Any Graduation Years of Experience: 0 to 1yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standar...

International Voice Process - Pune International Voice Process - Pune Eligibility Graduates/Undergraduates Freshers can apply Candidates with 1 year of International BPO experience preferred Good communication skills are mandatory Experienced candidates can receive up to 30% hike as per market standards Roles and Responsibilities Customer Care Executive role Handling customer queries through calls Energetic and enthusiastic approach to calling Managing inbound and outbound calls Shifts Rotational shifts (UK, US, AUS) Rotational offs 5 days working 2 days week off Perks and Benefits Both-way cab facility Monthly incentives Insurance Allowances Location Pune (Magarpatta, Vimannagar, Yerwada, H...

Eligibility Criteria Education: Graduates or Undergraduates Experience: Minimum 1 year in an International BPO is preferred Freshers with strong communication skills are welcome to apply Experienced candidates may be eligible for up to a 30% salary hike based on skills and current market standards Key Responsibilities Deliver exceptional customer support via voice, email, and chat Manage inbound and outbound communication across various channels Maintain a friendly, positive, and professional tone in all interactions Resolve queries efficiently, ensuring high levels of customer satisfaction Meet performance metrics, including response time, resolution rate, and customer feedback Work Schedul...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software cont...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate- Messaging Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software c...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative New Associate - Voice Qualifications: Any Graduation Years of Experience: 0 to 1yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software ...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative New Associate - Voice Qualifications: Any Graduation Years of Experience: 0 to 1yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software ...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative New Associate - Voice Qualifications: Any Graduation Years of Experience: 0 to 1yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software ...