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0.0 - 5.0 years

2 - 5 Lacs

New Delhi, Gurugram

Work from Office

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Hiring for International processes - voice 12th Pass Freshers can apply as well Must have good communication Salary up to 38k in hand + Incentives Location - Gurugram Should be comfortable with 24/7 shifts WhatsApp Mehak on 9711488408 for more info Required Candidate profile Good verbal communication skills mandatory Should be comfortable working in night shifts Whatsapp Mehak on 9711488408 to book your slot for the interview

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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**"Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. International Voice & Non Voice Process in Whitefield: - Call Kulsukm on 7026022000 or 9964080000 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must call Samreen-7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must call Samreen-7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must call Samreen-7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must call Samreen-7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must call Samreen-7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 3.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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-Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- More Detail Contact HR Omkar :-9822644197 ( WhatsApp/Call)

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

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Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Process Type: Voice (Inbound/Outbound) Chat Support Technical / Customer Support Please Call HR Sobiya On- 6362039269 or 9964080000 Open Roles: Customer Support Executive (Voice & Non-Voice) Technical Support Associate International Call Center Executive Email / Chat Support Telecaller (Domestic BPO) - English & Hindi Please Call HR Sobiya On- 6362039269 or 9964080000 Eligibility: Qualification: 10th / 12th / Diploma / Any Graduate Experience: Freshers & Experienced candidates welcome Languages: English / Hindi / Regional languages (for domestic) Shifts: Rotational / Day / Night shifts (depending on process) Salary: Domestic BPO: 15,000 35,000/month + Incentives International BPO: 25,000 45,000/month + Incentives Incentives + PF + ESI + Performance Bonuses Call HR Sobiya On- 6362039269 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 5.0 years

0 - 1 Lacs

Hyderabad

Work from Office

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Hiring Telugu Tele Caller / Customer Service for a leading BPO Must be any graduate(no arrears)-All docs must Aadhar & PAN must If interested contact Arjuna-9810615875 Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 * Required Candidate profile Day shift Best salary & Great incentives plan Must be 10+2+ & any graduate(No backlog) Contact Arjuna-9810615875 Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 * Perks and benefits Salary + Provident Fund + Good Incentives

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0.0 - 5.0 years

0 - 2 Lacs

Hyderabad, Chennai, Bengaluru

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Hiring for Tamil Or Malayalam Customer Support / Customer Service for Indore Location Must be 10+2 Pass. Day shift, 6 Days working, Contact- Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Arjuna-9810615875 * Required Candidate profile Outstation candidates will get 1way tickets, with accommodation: 14 days stay with breakfast included. Salary 23,000 CTC Relocation Support: Up to 10,000 Great incentives plan Must be 10+2 Pass * Perks and benefits Salary + Provident Fund + Good Incentives

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0.0 - 5.0 years

0 - 2 Lacs

Indore, Bangalore Rural, Bengaluru

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Hiring for Kannada Customer Support / Customer Service for Indore Location Must be 10+2 Pass. Day shift, 6 Days working, Contact - "Call Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Arjuna-9810615875 * Required Candidate profile Outstation candidates will get 1way tickets, with accommodation: 14 days stay with breakfast included. Salary 23,000 CTC, 19500 In Hand Relocation Support: Up to 10,000 Great incentives plan * Perks and benefits Salary + Provident Fund + Good Incentives

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0.0 - 3.0 years

1 - 3 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

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Resolving customer queries Will be responsible for Generating sales Help customers with their questions or issues. Outbound / Inbound calls Call/whatsapp - HR Rajeshwari 8791881514 Required Candidate profile Excellent communication skills in English 12th pass / Freshers can apply Comfortable in Rotational shifts Immediate joiner Should have good interpersonal skills

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1.0 - 6.0 years

1 - 4 Lacs

Gurgaon/Gurugram

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BPO Hiring For International Cell Phone Chat Process 4.28 LPA Grad/UG with 1Year Exp. with International BpO B.E./B.TECH < 65% & 1 Year Exp With International BpO 24/7 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1.0 - 6.0 years

1 - 4 Lacs

Gurgaon/Gurugram

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BPO Hiring For International Cell Phone Chat Process 4.28 LPA Grad/UG with 1Year Exp. with International BpO B.E./B.TECH < 65% & 1 Year Exp With International BpO 24/7 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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0.0 - 5.0 years

5 - 10 Lacs

Gurugram

Remote

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Permanent work from home is offered *Candidates who are well versed with French Language *Outstanding verbal & listening skills in English is must *Freshers are welcomed *Salary upto 10Lac PA *Rotational shifts *2 week offs Barkha @ 8851644223 Required Candidate profile Need only B2 Certified candidates *Any dropout/12th pass/UG & Graduate (Fresher & experienced) both can apply *Work from home *Telephonic Interview *Experienced candidates will have added advantage

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1.0 - 6.0 years

1 - 3 Lacs

Gurgaon/Gurugram

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Hiring For Telecom Chat Process Grad Fresher 20K U/G & BE/ Btech 6 Months exp with International BpO Must 20K & UG /BE/Btech/ Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

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0.0 - 3.0 years

2 - 4 Lacs

Hyderabad

Work from Office

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Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 2 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

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1.0 - 3.0 years

1 - 4 Lacs

Hyderabad

Work from Office

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Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

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4.0 - 9.0 years

4 - 7 Lacs

Bengaluru

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4 years in BPO ,1 year as a Team Leader on paper International Voice Technical process * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

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0.0 - 2.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

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Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- Upto 13k in hand + incentives Experience- Upto 16k in hand + incentives. Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate Job location:- Karishma chowk Kothrud , Pune. To schedule your interview Call or send your CV through WhatsApp HR Dhanashree :- 9765799435

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0.0 - 4.0 years

1 - 3 Lacs

Pune

Work from Office

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12th Pass Under Graduates / Graduate Experienced candidates who have worked in Outbound domestic voice calling process Good communication skills in Hindi, Marathi, English, Tamil, Telagu, Kannada, Bengoli, Malyalam SHIFT TIME - 9:30 am to 6:30 pm Required Candidate profile -Qualification:Min HSC -Salary-12,200+incentive -Freshers/Experienced both can apply. -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Shweta:-9822946582 Perks and benefits * Unlimited Incentives *

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 3.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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* Hiring For IDFC PL * - Average Hindi candidate with good selling skills - Sales Process - Salary: 12500 To 17,000 In hand (Incentives on sales ) - Minimum HSC Pass to Any graduate - shift timing - 9:30am-6:30pm - work from office Required Candidate profile Candidate should be willing to work from office. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mangesh:- 7798214006 Perks and benefits competitive salary with unlimited Incentives

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0.0 - 3.0 years

1 - 2 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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HIRING FOR SKINSI Process Customer Service Salary IN HAND - 15000/- FRESHERS ARE WELCOME Need Immediate Joiners Required Candidate profile Candidate should be willing to work from office. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mangesh:- 7798214006 Perks and benefits Immediate Joining & Supportive Environment

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0.0 - 5.0 years

1 - 3 Lacs

Pune

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Process: BFL Customer Services Golden Opportunity for candidates to start their career HSC/ Graduate Freshers Good Communication Salary: Upto 14000/- CTC Required Candidate profile • Work Location: Pune How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Saumya:- 8263043709(Call and What's app)

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0.0 - 5.0 years

1 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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We are looking for Voice Process - Inbound (International) who has prior experience in international UK/US/AUS voice process. Freshers are also welcome with good communication skills Job Location: Gurgaon Eligible candidates can connect with us at 9997196123 / 9147047908 (Call/ WhatsApp) 5 Days Work from Office (Both side transport) Work Experience- 0-3 Years Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category International customer service Voice Working Conditions Flexibility to work in 24*5 shifts (5 days working) Education Skills - Graduate Undergrad & Post Graduate can Apply NOTE: Interested candidates can share their profile directly at saloni@humanbeforeresource.com

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0.0 - 5.0 years

2 - 3 Lacs

Chandigarh, India

On-site

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If you are interested in moving to BPO or are already working there but looking for job change , please get in touch and we will be very happy to assist you. HIRING FOR CHANDIGARH & MOHALI LOCATION PLZ CALL SOURABH @ 9779924404 Rotational / Night Shifts for International process Your Dream Career can take a shape right here Exciting Opportunity for Top Talent to Work In Multinational BPO Graduates or BE/ B-Tech with basic Technical Trouble shooting Skills can apply for International Process Candidates with minimum qualification of 10+2 are also welcome to Apply but they must posses Excellent Communication Skills in English We are Hiring Customer Support Associates to work for the Inbound International BPO process @ Gurgaon & Chandgarh location Candidates looking for first time job or job change are also attracted to work in BPO because of the healthy work environment & employee friendly culture of BPO Industry. Handsome Salary with Incentives 5 Days work International. Domestic 6 Day Week Work Growth Opportunity for those who want to work long term State of Art Infrastructure , Fully Air Conditioned. Cafeteria, Gym, ATM & other facilities within premises Located in centre of town with good public transport facility Good PG accommodation available nearby office. Note :- We don't any kind of Fee or Registration Fee or any other charges for our services Best Regards, Sourabh Bakshi Connecting The Dots +91 9779924404

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Exploring Inbound Jobs in India

The inbound job market in India is thriving with opportunities for job seekers looking to work in customer service, sales, and marketing roles. Inbound jobs typically involve interacting with customers or clients who reach out to the company for assistance, inquiries, or purchases. These roles require good communication skills, problem-solving abilities, and a customer-centric approach.

Top Hiring Locations in India

If you are looking for inbound job opportunities in India, consider exploring job markets in the following major cities:

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities have a high concentration of companies in various industries that actively hire for inbound roles.

Average Salary Range

The average salary range for inbound professionals in India varies based on experience and location. Entry-level positions in inbound roles can expect to earn between INR 2.5-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

Inbound professionals can progress in their careers from roles such as Customer Service Executive to Team Leader, Manager, and eventually to Head of Customer Experience. The career path may vary depending on the industry and company size.

Related Skills

In addition to strong communication skills, inbound professionals are often expected to have skills such as:

  • Problem-solving abilities
  • Customer relationship management
  • Sales and negotiation skills
  • Knowledge of CRM software
  • Multitasking capabilities

Interview Questions

Here are 25 interview questions for inbound roles, categorized by difficulty level:

  • Basic
  • What is your understanding of inbound customer service?
  • How do you handle customer complaints?
  • Can you explain the importance of good communication skills in inbound roles?

  • Medium

  • How do you prioritize incoming customer inquiries?
  • Share an experience where you successfully upsold a product to a customer.
  • How do you ensure customer satisfaction in a high-volume inbound call center?

  • Advanced

  • Describe a time when you had to de-escalate a challenging customer situation.
  • How do you stay updated on industry trends to better assist customers?
  • Share a strategy you implemented to improve the efficiency of inbound processes in your previous role.

Prepare well for these questions to showcase your skills and experience effectively during the interview process.

Closing Remark

Inbound jobs in India offer a rewarding career path for individuals who excel in customer interactions and problem-solving. By honing your skills, gaining relevant experience, and preparing thoroughly for interviews, you can secure a fulfilling role in the inbound job market. Good luck with your job search!

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