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0.0 - 4.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 13,000 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Sonali : 9822197285

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0.0 - 4.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 13,000 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Sonali : 9822197285

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0.0 - 5.0 years

1 - 3 Lacs

Noida, New Delhi, Delhi / NCR

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- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata:- 8624868754 Perks and benefits High Incentives and growth opportunities.

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1.0 - 4.0 years

1 - 3 Lacs

Noida

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Urgent Hiring!!!! WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 1 year bpo exp Graduates Salary: 29K CTC 5 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number Interview Details: Contact Person: HR SWATI YADAV Contact Number : 7015404344 Timing : Monday to Saturday from 10:00 AM to 3 PM. Address : I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 7015404344

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0.0 - 4.0 years

2 - 6 Lacs

Bengaluru

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Greetings From Job Shop We have job openings in Bangalore for voice, non-voice, and customer & Technical service roles. Freshers and experienced candidates can apply. Job : International Technical Support Location: Bangalore Salary: Up to 4.2 LPA + incentives Shift: US / UK & Day Shifts Experience: Minimum 6 months in international voice process, international sales, or client servicing Qualification: Graduate or undergraduate Communication: Good English skills required For More Details Call HR Sara On 6360065554 and 9964080000 Job Duties: Help customers by understanding and solving their problems Manage customer expectations and conflicts Communicate clearly with customers and team Make decisions quickly to help customers Organize work to finish tasks on time Requirements: Good verbal and written communication Flexible to work in rotational shifts At least 6 months experience in an international voice process How to Apply: For More Details Call HR Sara On 6360065554 and 9964080000

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop call Kulsum on 7026022000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Kulsum on 7026022000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Kulsum on 7026022000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Kulsum on 7026022000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Kulsum on 7026022000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Kulsum on 7026022000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Avarage comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Salary upto - 22k CTC Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Required Candidate profile HSC or Any graduate / Under graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Saloni :- 98224 72894 Perks and benefits High Incentives and growth opportunities.

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1.0 - 4.0 years

3 - 6 Lacs

Visakhapatnam

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Job Track Description Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Ability to perform analytical and operational processes. Entry-level position with limited requirements for licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a close degree of supervision. Functional Knowledge Has basic skills in a range of processes, procedures and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impacts a team, by example, through the quality service and information provided. Follows standardized procedures and practices. Receives close supervision and guidance. For consistency, methods and tasks are described in detail. Leadership Has no supervisory responsibilities. Problem Solving Ability to problem solve, self-guided. Has limited opportunity to exercise discretion. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Receives, processes, and ensures document classification are completed and transmitted to clients. May require outbound correspondence from the client to be processed. Receives documents from both electronic and hard copy forms for processing. Sorts, images, documents, files, and archives by form type. Identifies documents and their purpose; creating a database of information. Classifies documents based on contract requirements. Captures information based on client requirements. Verifies data from automated data extraction tools. Ensures transmission of processed data to the appropriate next level. Performs other duties as assigned. Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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0.0 - 3.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Requirement- IDFC Cross Sales Voice Process Need - Average Communication Salary upto - 23,000/- take home Freshers can apply Min qualification- HSC Work Location: - Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Ashwini Mob No:- 9923656681

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Position:- Executive - SBI Renewal Process Requirements:- - Educational Qualification: HSC fresher is acceptable - Language Skills: Proficiency in normal Hindi and Marathi communication is required - Shift Timing: 9:30 AM to 6:30 PM with rotational shifts - Salary: 14,500 In-hand Job Description:- As an Executive for the SBI Renewal Process, you will be responsible for making outbound calls to customers regarding their insurance premiums, due dates, and sending reminders as necessary. This role requires effective communication skills in Hindi and Marathi to ensure clear and concise interactions with customers. Key Responsibilities:- - Make outbound calls to customers to provide information about their insurance premiums. - Inform customers about due dates and send reminders for timely renewals. - Maintain accurate records of customer interactions and transactions. Qualifications and Skills:- - Minimum educational qualification of HSC (Higher Secondary Certificate) is required. - Fluent in Hindi and Marathi languages for effective communication with customers. How to Apply:- WhatsApp ur cv @ HR Nisha :- 9763458943

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1.0 - 4.0 years

1 - 3 Lacs

Noida

Work from Office

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Urgent Hiring for International process WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH FRESHER OR 6 months bpo exp Graduates/ Undergraduates Salary: 25-40K CTC 5/6 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number Interview Details: Contact Person: HR MUSKAN ARORA Contact Number : 8630583337 Timing : Monday to Saturday from 10:00 AM to 3 PM. Address : I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 8630583337

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1.0 - 4.0 years

1 - 3 Lacs

Noida

Work from Office

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Urgent Hiring for International process WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 1 year bpo exp Graduates Salary: 29K CTC 5 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number Interview Details: Contact Person: HR MUSKAN ARORA Contact Number : 8630583337 Timing : Monday to Saturday from 10:00 AM to 3 PM. Address : I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 8630583337

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Process:- JFL (Dominos) Customer Services Minimum HSC Passed Shift TIme : Part time - full time(9 hours shift) Need Avg communication Salary: 16.8 CTC, 15500 inhand Required Candidate profile:- Qualification: Min HSC Freshers/Experienced both can apply. Rounds of Interviews:- HR round Operations round Apply Now: To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh :- 9822643973

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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-Inbound Customer service -Fresher or experience -Salary 13,000 18,000 In-hand (Depends on interview) -Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- More Detail Contact HR Omkar:- 9822644197 (WhatsApp/Call)

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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- Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Omkar :- 9822644197 (Call and What's app)

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

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Job Opening – Customer Support Executive (Voice & Chat) Handle voice calls & chat support Assist customers with queries and issues Maintain daily records and reports Freshers & experienced candidates welcome if interested then call Priya 8081073001

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0.0 - 3.0 years

0 - 3 Lacs

Kolkata

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Hiring Telecaller for Fresher & Experience. - Customer support for Ecommerce - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Virtual Interview HR Connect - Ms. Suchitra - 861 760 2997 Required Candidate profile Communication skill Excellent communication needed in English and Hindi Education Higher secondary Fresher can apply Work Timing 24*7 rotational Week off Rotational,5 days working Maximum Age Limit-40

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0.0 - 3.0 years

0 - 3 Lacs

Mumbai, Navi Mumbai

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- Advisor has to resolve the doubt and queries of the customers who have applied for Visa. - Solving premium customer quires - International customer care handling - Excellent good communication skills - Ready to make inbound call HR- 861 760 2997 Required Candidate profile * HSC / Graduate can apply * 8am to 5pm fixed shift * Saturday and Sunday fixed off * Good communication in English * Fresher - salary 14.5k / 15k in hand * Experienced - salary 17k in hand

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1.0 - 6.0 years

4 - 4 Lacs

Pune

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Role: US Telecom Voice Process (Customer Support) Required: Min. 6 months' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics Must have experience from an International BPO CTC: Up to 4.2 LPA (35k in hand) Location: Pune Work from office Shifts: US 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners CONTACT: Smriti- 6307590589

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Mumbai (All Areas)

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Location:- Malad & Virar West Department:- Customer Service, Inbound, Outbound Qualification :- HSC Pass To Any graduate / Under graduate * Work From Office * Shifts Timing: - - 9:00 AM to 6:00 PM - 10:00 AM to 7:00 PM - 11:00 AM to 8:00 PM - 1 Rotational week off Preferred candidate profile HSC Pass Can apply Freshers can apply Good Hindi & English communication Salary:- 12,000 To 22,000 CTC Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- Lakshmi Mob No :- 96074 88168

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0.0 - 1.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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HSC Pass fresher can apply Average communication Hindi & Marathi only Day shift 9.30 to 6.30 Salary- 12,200 + Unlimited Incentive every month Immediate Joiner Work Location: Viman nagar , Pune Required Candidate profile Minimum HSC required. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Alisha:- 86988 79613 (Call and What's app) Perks and benefits Team Parties, Friendly Workplace, Holidays

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1.0 - 4.0 years

1 - 3 Lacs

Noida

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Join the group for more updates https://chat.whatsapp.com/GLV91cNxpMP0Mm1C3LO4Gq Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 1 Year experience in BPO Graduation Mandatory Salary: 30,000k ctc 5 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR SONALI Interview Details: Contact Person: HR SONALI Contact Number : 8130240758 Timing : Monday to Saturday from 10:00 AM to 3 PM. Address : I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 8130240758

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0.0 - 1.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Position:- Inbound And Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Fix Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,200 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Alisha :- 86988 79613

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0.0 - 4.0 years

0 - 3 Lacs

Kolkata

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Hiring Telecaller for Fresher & Experience. - Customer support for Ecommerce - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Virtual Interview HR Connect - Ms. Sangeeta - 824 024 5399 Required Candidate profile Qualification - Min 12th Pass Salary - Fresher - 15k Exp - 17k Male & Female both can apply Candidate needs to be well versed in English Office Location: Kolkata Day shift Good luck

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0.0 - 1.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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HSC Pass fresher can apply Average communication Hindi & Marathi only Day shift 9.30 to 6.30 Salary- 12,200 + Unlimited Incentive every month Immediate Joiner Work Location: Viman nagar , Pune Required Candidate profile Minimum HSC required. If interested WhatsApp HR Alisha :- 86988 79613(Call and What's app) Perks and benefits Team Parties, Friendly Workplace, Holidays

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Exploring Inbound Jobs in India

The inbound job market in India is thriving with opportunities for job seekers looking to work in customer service, sales, and marketing roles. Inbound jobs typically involve interacting with customers or clients who reach out to the company for assistance, inquiries, or purchases. These roles require good communication skills, problem-solving abilities, and a customer-centric approach.

Top Hiring Locations in India

If you are looking for inbound job opportunities in India, consider exploring job markets in the following major cities:

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities have a high concentration of companies in various industries that actively hire for inbound roles.

Average Salary Range

The average salary range for inbound professionals in India varies based on experience and location. Entry-level positions in inbound roles can expect to earn between INR 2.5-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

Inbound professionals can progress in their careers from roles such as Customer Service Executive to Team Leader, Manager, and eventually to Head of Customer Experience. The career path may vary depending on the industry and company size.

Related Skills

In addition to strong communication skills, inbound professionals are often expected to have skills such as:

  • Problem-solving abilities
  • Customer relationship management
  • Sales and negotiation skills
  • Knowledge of CRM software
  • Multitasking capabilities

Interview Questions

Here are 25 interview questions for inbound roles, categorized by difficulty level:

  • Basic
  • What is your understanding of inbound customer service?
  • How do you handle customer complaints?
  • Can you explain the importance of good communication skills in inbound roles?

  • Medium

  • How do you prioritize incoming customer inquiries?
  • Share an experience where you successfully upsold a product to a customer.
  • How do you ensure customer satisfaction in a high-volume inbound call center?

  • Advanced

  • Describe a time when you had to de-escalate a challenging customer situation.
  • How do you stay updated on industry trends to better assist customers?
  • Share a strategy you implemented to improve the efficiency of inbound processes in your previous role.

Prepare well for these questions to showcase your skills and experience effectively during the interview process.

Closing Remark

Inbound jobs in India offer a rewarding career path for individuals who excel in customer interactions and problem-solving. By honing your skills, gaining relevant experience, and preparing thoroughly for interviews, you can secure a fulfilling role in the inbound job market. Good luck with your job search!

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