We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:WFH ( laptop Mandatory) salary upto fresher 15k , exp 17k Shifts :Rotational should be fluent in kannada Call or whatsapp Manya @ 6364803282 / 6364808230 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606556306 / 6364808230 / 9606521172 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative New Assoc Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for? Ability to handle disputes Ability to meet deadlines Agility for quick learning Problem-solving skills Ability to work well in a team Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Voice - Customer Service Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportLooking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Voice Contact Center Customer service - Inbound Command over the language Fluency Flexible Dedication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Next Generation Customer Operations - Customer Service Designation: Associate Qualifications: Any Graduation Years of Experience: 1-3 years Language - Ability: English - Proficient What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Customer Service Management Adaptable and flexible Agility for quick learning Ability to perform under pressure Commitment to quality Written and verbal communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for? Ability to establish strong client relationship Ability to handle disputes Written and verbal communication Ability to work well in a team Adaptable and flexible Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Next Generation Customer Operations - Customer Service Designation: Inbound Sales Representative New Assoc Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Written and verbal communication Results orientation Prioritization of workload Commitment to quality Agility for quick learning What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers. The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents. They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely Please note that this role may require you to work in rotational shifts supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Qualifications Any Graduation

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for? Ability to handle disputes Ability to perform under pressure Ability to work well in a team Adaptable and flexible Agility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative New Assoc Qualifications: Any Graduation/B.B.M/12th/PUC/HSC Years of Experience: 0 to 1 years Language - Ability: English - Proficient What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for? Ability to perform under pressure Adaptable and flexible Agility for quick learning Ability to work well in a team Commitment to quality Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation,B.B.M,12th/PUC/HSC

Skill required: Voice - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportLooking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Voice Contact Center Customer service - Inbound Command over language Stability Dedication towards the role Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As techno-functional lead , you will be responsible for developing and implementing process controls, designing specifications, and engineering configurations. Utilizing industry design practices and systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities:- Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle Field Service Cloud (ToA) Application.- Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions.- Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization / integrations on Oracle Field Service Cloud (ToA) Projects.- Prior hands-on experience in configurations and customization in the following areas - Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages.Testing-Ability to develop software test scenarios, test cases, test scripts with detailed steps, and execute them.- Knowledge of testing the applications.- Devise and implement test strategies that adequately assess all software aspects.- Investigate and recreate reported defects.- Work with other engineers to troubleshoot and resolve coding issues.- Track and document all testing defects and resolutions.- Participate in the design and development for test automation and support. Professional & Technical Skills:- Experience developing Oracle Field Service forms.- Experience developing plug-ins is highly preferred.- Experience in programming languages such as JavaScript is highly preferred.- Experience with web services standards and technology including REST, WSDL, SOAP, XML, XML-Schema, XSL, WS standards/Security etc. Additional Information:- The candidate should have a minimum of 3 years of experience in Oracle Service Cloud Field Service Management.- This position is based at our Mumbai office.- A 15 years full time education is required.- Should be flexible to work in shifts- Successful Candidates will have the following preferred skills/background:Experience developing process flow diagrams, collecting requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solution Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, PowerShell Good to have skills : Service Desk Voice Support, French Language Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient and effective service desk support to clients. Troubleshoot and resolve technical issues reported by clients. Document all support activities and solutions for future reference. Collaborate with team members to enhance service desk processes. Stay updated on the latest technologies and trends in service desk management. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management. Good To Have Skills: Experience with Service Desk Voice Support. Strong problem-solving skills in service desk operations. Excellent communication and interpersonal abilities. Knowledge of ITIL framework and service desk best practices. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation/B.B.M/12th/PUC/HSC Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for? Ability to meet deadlines Ability to perform under pressure Ability to work well in a team Adaptable and flexible Agility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation,B.B.M,12th/PUC/HSC

Skill required: Next Generation Customer Operations - Customer Service Designation: Senior Analyst Qualifications: Any Graduation Years of Experience: 5 - 8 years Language - Ability: English - Proficient What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Proactive and inquisitive candidate required with clear and precise communication, written and oral skills Market knowledge of US Wireless and Telecom domain would be preferred Domain knowledge of International Voice process Analytical skills are also required with an eye for detail Job requires the candidate to be assertive or influence people, probe for responses and empathize with customers Proven experience in achieving targets against budget Team Building - Ability to coach, connect and motivate team members Clearly defines problems. Considers all the facts and alternatives available. Is willing to make firm and speedy decisions. Demonstrates objectivity and high quality in decision-making Ability to work with basic quality tool like RCA, CAPA, pareto, box plots etc. Ability to establish facts and develop conclusions and recommendations following detailed assessment and analysis Ability to make, communicate and deploy decisions related to people and processes and to control, monitor and evaluate the effectiveness of the decisions implemented Ability to make tough and timely decisions on task and people International Voice Experience US Telecom Experience would be desirable Roles and Responsibilities: Communicate with client customers via voice to help resolve the issues being faced Access the company's internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports Initiate required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments Adapts effectively to changing plans and priorities Is able to follow a collaborative approach with people at different levels or working style Demonstrates ownership for goals. Drives himself and others to achieve desired results. Reviews and monitors progress with course correction to ensure success. Constantly raises the bar after each achievement Manage team expectations and project SLAs Monitor knowledge sharing and retention within the team Coordinate with supervisor and manager to provide day to day insights Share with supervisor and manager performance trends of the team and agree on next steps Handling customer escalations or providing resolutions which require higher level of authorization Qualifications Any Graduation

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice, International Semi Voice & Social Media Escalation. Please Call Burhan On 9538429000 / 9964080000 Job Discription Company- First Source 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift Please Call Burhan On 9538429000 / 9964080000

**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Adeeba On 7975182651 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Adeeba On 7975182651 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Adeeba On 7975182651 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Adeeba On 7975182651 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

We are hiring for. Job Title: Tele-Sales Specialist No. of Openings: 50 Salary Range: 22-27k CTC per month Location: Bangalore Employment Type: Full-Time For More Information call or whatsapp your CV - 90238 62949 Vivek Required Candidate profile Requirements: 1. Minimum 6 months of proven Outbound Sales experience as a representative or in a similar sale. 2. Fluency in English and Hindi and any other regional language.

Hi, We are hiring for Customer Service voice process- E Commerce UG/Grad fresher can apply Salary- 3.30 LPA (20k in hand) 5 Days working Night Shifts 2 Roster offs Gurgaon Good Communication required Call/Whatsapp Anu 9910709744 Zam 9910972518 Perks and benefits PF/ESI Cab + Cab Allowances Variables

Role- Tech Support Executive 0-3 Yr Exp Into international customer Handling Any Graduate CTC- Up to 5 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Haider - 9256424833

Must have Min 1+yrs exp as a Team Leader from International Voice Process BPO. Should be Team Leader on papers from International Voice process. Must know KPI's CSAT/NPS/AHT US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

We are hiring for a Customer Service Associate for a voice process in Gurgaon. This is an excellent opportunity for both freshers and experienced candidates looking to grow in the customer support domain. Key Responsibilities: Handle inbound/outbound customer calls efficiently. Provide excellent customer service and resolve queries effectively. Maintain a professional and courteous tone while interacting with customers. Requirements: Freshers or experienced candidates in customer support are welcome. Graduation is mandatory. Communication skills: Average spoken English. Shift Timing: Fixed day shifts. Candidates looking to start or advance their career in customer service are encouraged to apply. Required Skills & Experience Fresher/Experienced in Customer Support. Communication level required- Average Spoken English Qualification: Any Particular certifications Graduation mandatory Important Points : We are hiring for Day shifts Freshers can also apply

Hiring for Customer Support Executive for MNC Fresher & Experienced both can apply. Good Communication skills Required. Need to solve customer quires and convert the lead Ready to work in rotational shifts. Looking for immediate joiners.

Customer Support- BPO (Voice/Non Voice)!! Fresher & Experienced with good communication skills can apply. Qualification- UG/Graduate/ Post graduate Salary- 2.40 to 4.20 CTC + Allowances Shift- Rotational Looking for Immediate joiners only

Hiring for Chat Process Freshers and Experienced Grad/BTECH/UG 24*7 Shift 5 days Salary Fresher (15k-21k)(27k-38k) inhand+Incentives+ transport +PF Excellent written skills required Location-GURGAON CABS AVAILABLE CALL Or Whtsapp Yamini-89202 85304 Required Candidate profile Hiring for International Non Voice Processes in Multiple MNC's,freshers and experienced can apply

Hiring! Inform customers about product & services Handle inbound & outbound calls Freshers and experienced both can apply.. Candidate should be flexible for rotational shifts Min Qualification should be 12th or graduation NOTE- Immediate joiners are required. Relevant candidates can contact @8264812719 for more details.