Job description **"Apply with JobShop Your Ticket to the Best Call Center Careers in Bangalore!"** - Dont miss out on a golden opportunity! Apply with JobShop and gain access to top call center jobs across multiple BPOs in Bangalore. Freshers, dive into the industry with excellent training and support; experienced professionals, elevate your career with positions that reward your skills. - Join Indias largest BPO recruitment network and let us match you with the perfect job. Apply once and discover multiple openings today! Currently we are hiring for UK/Rotational BPO-International Voice Process Fresher and experience Customer care voice process. Fresher Salary 3.3 Lacs + 2.7 Lacs Variable Experience Salary 5.3 Lacs + 2.7 Lacs Variable Call Sumaiya on 7406016000 to speak to any of our HR Recruiters visit jobshop.ai to explore other open positions with us Role: Customer Retention - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Ifra on 7975182215 Join Our Tech Support Team for Apple! Are you passionate about technology and eager to work with one of the worlds leading smartphone companies? We are looking for skilled and enthusiastic individuals to join our Technical Support team for Apple. What Were Looking For: Strong technical knowledge and problem-solving skills Minimum 1 year of experience in Customer Support Excellent communication skills Willingness to work in rotational shifts Call HR Ifra on 7975182215 What We Offer: Opportunity to work with a global tech leader Competitive salary up to 30,000/month Office location: Brookefield, Bangalore Supportive and dynamic work environment If you're ready to grow your tech career with a premium brand, wed love to hear from you For More Details Please Call HR Ifra on 7975182215 Role: Technical Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of [ Process Associate ], [ Customer Service - Collections ]! Responsibilities Should be able to work in blended environment where able to cater both Inbound and Outbound calls. Should be able to effectively communicate while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all servicing efforts. Handle up to 1-179 days (early stage and late stage both) past delinquent account. Primary responsibility is to ensure that the account becomes current & provide solution to keep it current for long term. Also ensuring to identify distressed customers who cannot pay their bills and give them a short term or a long-term solution such as Hardship or a long-term arrangement. Qualifications we seek in you! Minimum Q ualifications / Skills Graduate or equivalent Should possess excellent spoken & written communication skills Must have excellent soft skills to create a good customer experience Should have sound computer knowledge Needs to be good at multitasking Preferred Q ualifications / Skills Prior collections management experience What We Offer An inclusive and dynamic work environment that values diversity. Opportunities for professional growth and skill development. A supportive culture that encourages innovation and collaboration. Come join the tech shapers and growthmakers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employerand considers applicants for all positions without regard to race, color,religion or belief, sex, age, national origin, citizenship status, maritalstatus, military/veteran status, genetic information, sexual orientation,gender identity, physical or mental disability or any other characteristicprotected by applicable laws. Genpact is committed to creating a dynamic workenvironment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process jobapplications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

Company name : Insight customer call solutions (ICCS) (TNEB) ICCS ( Inbound customer care) WE ARE HIRING FOR TAMIL VOICE PROCESS Walk-in timing -9AM to 5PM Qualification: Any degree/diploma/ Any 3 year diploma Experience - 0 to 1 years Shift - Rotational Shift WeeK Off - Rotational week off Salary up to - 13k to 14k Benefits -(OT allowance+ attendance allowance) Walk-In LOCATION:Tangedco Corporate office building,minnagam building 1st floor anna Salai , mount road,opp geetham hotel, Near mount road Lic stop Chennai-600004 Walk-In LOCATION: Goverment data center 1st floor kotturpuram Near Anna library Chennai 600020. Walk-In LOCATION: Rathha Tek Meadows Campus, Tower C, 3rd Floor, No.51, Rajiv Gandhi Salai, (OMR), Sholinganallur, Chennai-600 119 Interested candidate share your resume:6381000387 Contact person: YOGESWARI HR Apply CV to : yogeswari@iccsbpo.co.in

Role & responsibilities Answer incoming calls promptly and professionally. Inbound Calling. Hindi communication. Customer Service provider Preference: Good communication. Confidence Smart and strong personality

Hiring for International chat Process Pune Location Excellent communication skills Any grad/UG with 6mth exp in any international chat process can apply salary- Upto 31k+4k 5 days cabs+incentives VIRTUAL INTERVIEWS Call/Whatsapp Ruchi@8375848971 Required Candidate profile International voice Process-Pune Location Any gard/UG with Min 6 month exp in any international voice process is mandatory. 5 days VIRTUAL INTERVIEWS Call/Whatsapp Ruchi@8375848971

BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Customer Service Analyst - Voice Process Mumbai| Full-time (FT) | Customer Operations Shift Timings- Night Shift|Management Level- A| Travel - NA The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Analyst Role and responsibilities: Interaction with Techs in field to provide them real time support Checking status of services on account in diagnostic tools Ensure to take appropriate steps to resolve customer's problems Troubleshooting of technical issues related to customers services Tier 1.5 support Communicate effectively and close looping with client in case of observations Updating status in internal as well as client tools Meet process expectations with high quality standards and adherence to SLAs Candidate shall adhere to the information security requirements Keep a track of all technicians with regards to the jobs assigned to them Call up customers in case of any delays or to confirm appointments Answer inbound calls from technicians and/or customers Provision equipments on customers accounts once the technician has installed them Audit work orders for accuracy and make corrections if required Check for signal levels on all equipment and certify jobs as completed Call up technicians to verify their status if they are taking longer on the job Call up customers one hour prior to their appointment window end time to confirm the technician visit time Call up customers to verify if they are home or not and take another appointment in case of customers being away Add equipment to account in case there is any work order error or if the customer decided to switch some equipment Coordinate with technicians and re-assign jobs if some technicians are unable to make it to their appointment Reschedule jobs based on available schedule of customers and technicians Ensure customer satisfaction by understanding their needs and customizing the solution Coordinate with DOJ/DOI team in case of any issues with regards to provisioning or adding equipment Fill up the completion report and share with the APM/PM on a daily basis Collate and share information for all appointments that are cancelled Technical and Functional Skills: Good communication and interpersonal skills Ability to quickly and efficiently assimilate process knowledge Good at problem solving and root cause analysis Professional in conduct/behavior, appearance and communication Understanding of web technology and cable setup Needs to have ability to adapt to perpetual changes as per Business requirement. Must be reliable in terms of attendance and timing Flexible for 24X7 Shifts (Night shifts) Ability to multi-task- For Extake notes while on the call etc. Ability of analyzing information and evaluating results to choose the best solution and solve problems Basic Knowledge of excel Experience in Troubleshooting related process Experience in cable or telecom industry Ability to analyze information and evaluate results to choose the best solution and solve problems

As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Upselling on every opportunity call. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. : Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity. eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

: As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. : Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity.

Need Freshers/ Experienced Grads/ UGs Salary up to 19k - 37k + incentives + variables Location - Gurugram Work from Office Excellent comms/ written skills 5 days working Call for more details HR Kirti 9311447661

Hiring ! Inform customers about product & services Handle inbound & outbound calls Freshers and experienced both can apply.. Candidate should be flexible for rotational shifts Min Qualification should be 12th or graduation NOTE- Immediate joiners are required. Relevant candidates can contact @8264812719 for more details.

We have multiple openings in MNCs at Bangalore Location for Customer Service, Inbound, Outbound process Good english Salary: upto 4LPA +incentives Graduate fresher/Undergraduate can apply Interested candidate can call whatsapp Priya 8081073001

Job Information Job Opening ID ZR_1848_JOB Date Opened 05/04/2023 Industry Technology Job Type Work Experience 2-4 years Job Title Inside Sales Representative City Pune Province Maharashtra Country India Postal Code 411038 Number of Positions 2 Actively sourcing new sales opportunities through social media and other portals, Emails, and Cold Calling. Developing in-depth knowledge of our offerings, product features and benefits. Organizing virtual meetings to set up meetings with prospects and clients. Advise customers on suitable product & service selection based on their needs and specifications. Sales funnel planning & maintenance duly cataloged in the CRM. Creating a sales pipeline to reflect the relative placement of sales prospects in the purchasing process accurately. Following up on sales inquiries that are made by potential customers through website chats, emails, inbound calls, and similar modes. Data research and ability to utilize the data for generating Business Prospects. Coordinating with management, team and sharing the reports on time. Develop a strong pipeline of business using various methods of business development. Qualifying the customer requirement. Setting up face-to-face meetings between potential customers and Outside Sales Representatives. Job : Effective verbal and written communications skills including presentation skills. Ability to work collaboratively with employees within the sales function and across functions including Marketing, Sales Operations, System Engineering, and Services Delivery. Experience building trusted relationships with the right stakeholders at customer end. An aptitude for understanding how technology products and solutions solve business problems as well as the competitive landscape. Proficiency in all Microsoft office applications and customer relationship management (CRM) software. Proven sales experience. Strong analytical and problem-solving skills. Excellent negotiation and consultative sales skills. Exceptional customer service skills. A leader and is passionate about making things happen, collaborating well with diverse groups of people. Likes to bring creativity & innovation at work. Track record of exceeding assigned sales quotas in contiguous, multiple years. Location: Pune, Mumbai check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Information Job Opening ID ZR_1819_JOB Date Opened 31/03/2023 Industry Technology Job Type Work Experience 0-2 years Job Title Collection officer City Chennai Province Tamil Nadu Country India Postal Code 600004 Number of Positions 2 Role Description: Welcoming customers and educating them on the product and the EMI. Educate the customer on the consequences of non-payment Educating and convincing the customer for ECS & NACH ACCEPTANCE if not done Giving customers detailed account directions. Attributes we are looking for A graduate with minimum 6 months experience in tele calling inbound or outbound with fluency in English and Tamil would be an added advantage. Computer literate. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Information Job Opening ID ZR_1794_JOB Date Opened 28/03/2023 Industry Technology Job Type Work Experience 1-2 years Job Title Collection Officer City Bangalore Province Karnataka Country India Postal Code 560102 Number of Positions 5 A graduate with minimum 6 months experience in tele calling inbound or outbound with fluency in Hindi, English and Kannada and (Malayalam, Tamil & Telugu) would be an added advantage. Good communication skills. Good negotiation and convincing skills. End to end responsibility and coordinating with other departments for resolution of customer issues and other requirements. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Domain: International Customer Support (voice) Required Experience: Minimum 2 Year(International Voice Support) CTC: Up to 7 LPA Shifts: 24/7 Rotational Notice Period: Immediate Joiners Only Location: Bangalore contact - Divyanshi,8905115503 Perks and benefits Night Allownces and Incentives 2 WAys Cab

* Job description * Process:- Customer Service, IDFC, TATA Aig, Outbound Good communication required Marathi & Hindi Fixed day shift, Unlimited Incentives Fresher & Experience both can apply HSC To Any Graduate , Immediate Joining Age: 18 to 35 Salary 15k To 25k + unlimited incentives Job Location:- Airoli, Thane, Navi Mumbai Qualification:- Min HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person:- HR Pratiksha Mob NO:- 8698488197

-Process:- Inbound And Outbound Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR Pratiksha:-8698488197 Mail id :- pratiksha.shirtode@credicus.co Perks and benefits High Incentives and growth opportunities.

Required Fresher/Experience Min SSC pass out Salary: Rs 11,000 TO 16,000 in hand Age - 18 to 35 Basic Knowledge of computer Language- Marathi, Hindi, required Average English. Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification:- SSC pass out To schedule your interview Call or send your CV through WhatsApp HR Aishwarya :- 9689518944 Perks and benefits Attractive Incentives and Joining Bonus.

Required Fresher/Experience Min HSC pass out Salary: Rs 11,000 TO 16,000 in hand Basic Knowledge of computer Language- Marathi, Hindi, required Average English. Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification :- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact us:- HR Aishwarya:- 9689518944 Perks and benefits Attractive Incentives and Joining Bonus.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate, Banking Employee will be responsible to carry out the production at process level in an utmost efficient manner adhering to all the process level protocols Responsibilities As part of the Mortgage services team, you will be required to: • Ability to comprehend information/data set • Ability to deliver work as per agreed accuracy service levels along with good efficiency • Communication with onshore team for getting the resolutions on pending information Qualifications we seek in you Minimum qualifications • Any graduate Preferred skills • Ready to work on stretched working hours due to volume fluctuations • Good comprehension & e-mail writing skills • Decision making skills required • Ability to analyze and observe things • Interpersonal Skills • Excel Skills – Intermediate • Take non scripted inbound & outbound calls • Awareness of Microsoft office resources Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Join the group for more updates https://chat.whatsapp.com/GLV91cNxpMP0Mm1C3LO4Gq Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 1 Year experience in BPO Graduation Mandatory Salary: 29300 CTC 25300 IN HAND 5 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR SONALI Interview Details: Contact Person: HR SONALI Contact Number : 8130240758 Timing : Monday to Saturday from 10:00 AM to 3 PM. Address : I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 8130240758

Salary:- 12,200 in hand plus unlimited incentives every month depends on interview Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Mantri IT Park, Viman Nagar Pune-411014 Required Candidate profile -Qualification: Min HSC -Freshers/Experienced both can apply. -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priti :- 8421382934 Perks and benefits * Attractive Incentive *