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1.0 - 4.0 years

2 - 5 Lacs

Gurgaon/Gurugram

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hiring for International Airlines Process for Gurgaon Air Ticketing Voice Process | Amadeus | Galileo | Sabre | 38K | US/UK sales 1 year of Travel Process Experience is required Sal :- 38 k ctc 24*7 Shift 5 days working 8447212731 , 9650934814 Required Candidate profile Any Graduate & Under-Graduate can apply. Minimum 6 months of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 9911567769 / 9560028009

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0.0 - 4.0 years

4 - 6 Lacs

Noida

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Profile Brief Subscription selling process Blended process of chat and voice Rotational week offs WFH available ( performance based ) Day shit Monthly incentive plan Interested candidates can share their resume on Whatsapp 9999903614 ( Siddharth ) About BU: Jeevansathi is one of the largest and most trusted matrimony websites in India. It has a large presence across all parts of the country and its two decades of existence has left an indelible impact on millions of lives. The platform provides a very secure and convenient matchmaking experience to all its members by ensuring 100% screening, exclusive privacy options, photo protection features and multiple ways of verification amongst other things. Job Objective: The objective of this role is to sell paid services to the already registered members of the platform via chat/inbound process. Job Description: Connect to our potential customers to convert them from Free to Paid or Upgrade. Sell membership plans over any of these communication channels - phone/chat/video call and update all the details accurately in the CRM software. Achieve sales targets by counseling the registered users of Jeevansathi.com by selling High-Value packs. Maintain communication quality standards as per the defined metrics. Maximize profitability by ensuring higher conversion of leads from calls and chat. Required Skills: Excellent communication skills (both written as well as verbal) Active listening skills Strong convincing skills Client handling skills Chat proficiency Comfortable with Rotation Offs WFH (Work from Home) after 3 months of mandatory training in WFO (Work from office) mode, and afterwards depending upon performance, either WFH or WFO.

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1.0 - 5.0 years

1 - 2 Lacs

Pune

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We are looking for a highly motivated and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-5 years of experience in the BFSI industry, preferably with a background in telecalling or customer service. Roles and Responsibility Handle inbound and outbound calls from customers to resolve their queries and concerns. Provide excellent customer service and ensure high levels of customer satisfaction. Meet or exceed daily call volume targets and achieve sales goals. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to effectively communicate with customers. Job Requirements Proven experience in telecalling or customer service, preferably in the BFSI industry. Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment and meet deadlines. Basic computer skills and familiarity with CRM software are required. Strong problem-solving and analytical skills are necessary. Ability to build rapport with customers and provide effective solutions. Experience working with small finance banks is preferred. For more information, please contact us at 1370384.

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0.0 - 4.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Position:- Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 14,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rushikesh :- 9822961821

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1.0 - 5.0 years

2 - 5 Lacs

Chennai

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Hiring for International non voice process Location : Chennai Graduation mandatory International Experience Mandatory Languages :Excellent English Salary : 5.5LPA Call Swathi 6357012499 for more info. . Required Candidate profile Immediate joiners only preferred should have Excellent communication in English 2 way cab facility Rotational week off

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Neha On-797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Neha On-797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Neha On-797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Neha On-797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 5.0 years

2 - 4 Lacs

Hyderabad, Chennai, Bengaluru

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Non-Voice Process Executives: Support operations through data entry, email communication, and backend processes.Role & responsibilities Attractive incentives and performance-based bonuses. job Requirements Freshers Are Welcome! No prior experience?Excellent communication skills in English and one of the following regional languages: Hindi, Malayalam, Kannada, Telugu, or Tamil. Strong inter No problem! We provide comprehensive training to kickstart your career in the booming BPO industry.

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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**"Apply with JobShop Your Ticket to the Best Call Center Careers in Bangalore!"** - Dont miss out on a golden opportunity! Apply with JobShop and gain access to top call center jobs across multiple BPOs in Bangalore. Freshers, dive into the industry with excellent training and support; experienced professionals, elevate your career with positions that reward your skills. - Join India’s largest BPO recruitment network and let us match you with the perfect job. Apply once and discover multiple openings today! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Medwin On-7975182692 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Medwin On-7975182692 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Medwin On-7975182692 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Medwin On-7975182692 or 9964080000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Medwin On-7975182692 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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1.0 - 4.0 years

1 - 3 Lacs

Noida

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Join the group for more updates https://chat.whatsapp.com/GLV91cNxpMP0Mm1C3LO4Gq Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 1 Year experience in BPO Graduation Mandatory Salary: 29300 CTC 25300 IN HAND 5 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR GAMAN Interview Details: Contact Person: HR GAMAN Contact Number : 9870297797 Timing : Monday to Saturday from 10:00 AM to 3 PM. Address : I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 8130240758

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0.0 - 5.0 years

3 - 3 Lacs

Bengaluru

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*"JobShop Your Partner for Top Call Center Jobs in Bangalore!"** - JobShop has partnered with Bangalores leading BPOs to bring you the best call center jobs available. With just one application, youll access multiple roles, offering great pay, comprehensive training, and steady growth. Freshers and experienced candidates, come find your place in a dynamic work environment! - With JobShop, the right job is just one click away. Start your application today and see how easy it is to join a top BPO company! Job Details: Location: Whitefield, Bangalore (Work from Office) Work Mode: 6 Days Working | Rotational Day Off Salary & Benefits: Take-Home Salary: Up to 23,000 per month (2.76 LPA) Performance-Based Incentives 1 Rotational Weekly Off Eligibility Criteria: Education: Graduates only (Any stream) Experience: Minimum 1 year in Customer Service Skills: Strong Hindi communication & typing skills Other Requirements: Comfortable working in rotational shifts Ability to handle customer queries efficiently and professionally Why Join Us? Stable & Secure Banking Process Role Attractive Salary & Performance Incentives Opportunity to Work in a Growing Industry Professional & Supportive Work Environment Apply Now! Take the next step in your customer service career with a leading domestic banking process. If you're ready to grow your tech career with a premium brand, wed love to hear from you For More Details Please Call HR Kulsum-7026022000 / 9964080000 Role: Technical Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Please Call HR Sobiya On- 6362039269 or 9964080000 Process Type: Voice (Inbound/Outbound) Chat Support Technical / Customer Support Please Call HR Sobiya On- 6362039269 or 9964080000 Open Roles: Customer Support Executive (Voice & Non-Voice) Technical Support Associate International Call Center Executive Email / Chat Support Telecaller (Domestic BPO) - English & Hindi Please Call HR Sobiya On- 6362039269 or 9964080000 Eligibility: Qualification: 10th / 12th / Diploma / Any Graduate Experience: Freshers & Experienced candidates welcome Languages: English / Hindi / Regional languages (for domestic) Shifts: Rotational / Day / Night shifts (depending on process) Salary: Domestic BPO: 15,000 35,000/month + Incentives International BPO: 25,000 45,000/month + Incentives Incentives + PF + ESI + Performance Bonuses Please Call HR Sobiya On- 6362039269 or 9964080000 Perks: Immediate Joining 5/6 Days Working Cab Facility for night shifts Growth Opportunities with Top MNCs For More Details PLease Call HRSobiya On- 6362039269 or 9964080000

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3.0 - 8.0 years

3 - 8 Lacs

Hyderabad

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Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER If you have International Tech Support process exp then Call/Whtapp cv to Amit 8178259405 Neha 8287267407

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 4.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Process - Yes Bank SALES - Salary up to 17,000 + incentives - For freshers the salary would be 14,888/- take home 15,489/- ctc - Fresher/Exp - Need average to good communication skills - Shif Timing - 9am - 6pm /10am - 7pm - Age criteria : 18-32 Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below)- HR Riya:- 8551021894 Perks and benefits High Incentives and growth opportunities.

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0.0 - 4.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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- URGENT OPENING FOR DC (DEBIT CARD) UPGRADE PROCESS - SUNDAY FIXED OFF - AMAZING INCENTIVES - QUALIFICATION- 12th PASS - Salary - UPTO 21K IN-HAND - Timing - 10-7 - Note:- GOOD Communication Required Candidate profile Min qualification- HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priyanka 7875990932 Perks and benefits Incentives and growth opportunities.

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Location:- Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 Qualification :- HSC or Any graduate / Under graduate Preferred candidate profile Good communication required Marathi & Hindi Fixed day shift, Unlimited Incentives HSC Freshers are welcomed, Immediate Joining Age: 18 to 35 Male & Female both can apply Salary 14in hand 20k + unlimited incentives Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Vaibhavlakshmi :- 9607488168

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Good comms required -Salary upto 17 in hand & 22 CTC -Qualification: Min HSC -Requirements:- HSC or graduate+ any sales 6 months experience * Note:- last company documents are mandatory * - Offers - salary Slip/Bank Statement - experience letter Required Candidate profile HSC or Any graduate Location - Rabale, navi Mumbai To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact on HR Vaibhavlakshmi :- 9607488168 Perks and benefits * growth opportunities. *

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0.0 - 3.0 years

1 - 4 Lacs

Hyderabad

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Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested can reach out on HR Rutuja:-9822686638

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0.0 - 5.0 years

1 - 4 Lacs

Chennai

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Immediate Hiring for Process Associate Non-Voice Hindi, Telugu, Kannada, Candidates Only Can Apply ( Freshers / Experienced) Walk-in with Resume & Walk-Out with Offer Qualification - Any Degree 2025 Passed Outs Can also Apply / Any 3 Years Diploma Experience - 0 to 3 Years Permanent on Role Job Internal Job Promotions Salary - Fixed Salary Avg English Communication+ Any Native Languages Like Hindi, Malayalam, Odia, Bengali, Telugu Kannada PF +ESI +Gratuity General Shift (9.30 Am to 6.30 Pm) Sunday Weekoff + Monthly Paid Leaves Roles and Responsibilities: Responsible for Attending In-outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Interview Location - Matrimony.com RR Tower 3, No.95, 7th floor, Guindy Industrial Estate, Water Works Road, SIDCO Industrial Estate. Exact Landmark: Opposite to Ekkattuthangal Water Distribution Station Chennai -600032 Reference- Santhosh Raj-9789907368 Mention Santhosh Raj on the top of your Resume Company Overview: Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both matchmaking and marriage related services and is also complemented by 110+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony. With a strong leadership in matchmaking, the company has fast expanded into the $55 billion marriage services Industry Wedding Bazaar the Largest Wedding Services Provider and Mandaps the Largest Online Wedding Venues Platform The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

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Fresher / Experience both are welcome Mandate Languages: English and Hindi OR Local Lanaguage Customer support role Immediate joiners Qualification: Graduate If interested call Pallavi @ 9343632026

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0.0 - 5.0 years

2 - 4 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

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Greetings From R Cube consultants We are hiring For TOP MNC BPO Profile - Tele Sales/Customer care Executive/ Inside sales Executive LOCATION - ANDHERI (E) - INTERNATIONAL & DOMESTIC PROCESS ( ONLY EXPERIENCE CAN APPLY) LOCATION - THANE - EXPERIENCED CANDIDATES IN TELESALES - CAN SPEAK ENGLISH & HINDI Salary- 25 K - 35 K - for Andheri Thane- UPTO - 23 K Qualification- 12th/ HSC pass out 2 Rotational week off/ Rotational day shift Experience- Minimum 1 years of experience in TeleSales or Customer service + Sales/upsell/renewals. Languages required- English + Hindi Regional languages (Bengali, Gujarati, Tamil, Telegu, Kanada , Malyalam) added advantage Age - 24 years to 40 years Need Excellent English communication. 2. LOCATION MALAD -Salary- UPTO 19 K CTC FOR PLUS INCENTIVES 12th Pass CAN SPEAK ENGLISH CAN ALSO APPLY FRESHER / EXPERIENCED CAN APPLY * Language- English & Hindi Call / WhatsApp * Uma- 8287585554 * Mahi - 6307523164 * Madhvi- 8318644241 * Sonal- 7037224020 * Cheshtha- 9315107361

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0.0 - 3.0 years

2 - 4 Lacs

Gurugram

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Associate/Sr. Associate Full-time Company Description About The Role 1. Handle inbound and outbound customer calls in a professional manner. 2. Provide accurate information and resolve customer inquiries, complaints, and issues promptly. 3. Assist customers with product or service-related questions, account inquiries. 4. Utilize active listening skills to understand customer needs and ensure their satisfaction. 5. Maintain thorough knowledge of company products, services, policies, and procedures to effectively address customer concerns. 6. Document customer interactions and update customer records with accurate information. 7. Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance. 8. Upsell and cross-sell products or services basis process requirement 9. Perform all duties within team and personal targets. 10. Must be comfortable with 24*7 work environment especially night shifts. Qualifications Graduate Additional Information Nigh Shifts/Rotational Shifts Cookies Settings

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0.0 - 3.0 years

2 - 4 Lacs

Bengaluru

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Associate/Sr. Associate Full-time Company Description About The Role 1. Handle inbound and outbound customer calls in a professional manner. 2. Provide accurate information and resolve customer inquiries, complaints, and issues promptly. 3. Assist customers with product or service-related questions, account inquiries. 4. Utilize active listening skills to understand customer needs and ensure their satisfaction. 5. Maintain thorough knowledge of company products, services, policies, and procedures to effectively address customer concerns. 6. Document customer interactions and update customer records with accurate information. 7. Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance. 8. Upsell and cross-sell products or services basis process requirement 9. Perform all duties within team and personal targets. 10. Must be comfortable with 24*7 work environment especially night shifts. Qualifications Graduate Additional Information Night Shifts/Rotational Shifts Cookies Settings

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Exploring Inbound Jobs in India

The inbound job market in India is thriving with opportunities for job seekers looking to work in customer service, sales, and marketing roles. Inbound jobs typically involve interacting with customers or clients who reach out to the company for assistance, inquiries, or purchases. These roles require good communication skills, problem-solving abilities, and a customer-centric approach.

Top Hiring Locations in India

If you are looking for inbound job opportunities in India, consider exploring job markets in the following major cities:

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities have a high concentration of companies in various industries that actively hire for inbound roles.

Average Salary Range

The average salary range for inbound professionals in India varies based on experience and location. Entry-level positions in inbound roles can expect to earn between INR 2.5-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

Inbound professionals can progress in their careers from roles such as Customer Service Executive to Team Leader, Manager, and eventually to Head of Customer Experience. The career path may vary depending on the industry and company size.

Related Skills

In addition to strong communication skills, inbound professionals are often expected to have skills such as:

  • Problem-solving abilities
  • Customer relationship management
  • Sales and negotiation skills
  • Knowledge of CRM software
  • Multitasking capabilities

Interview Questions

Here are 25 interview questions for inbound roles, categorized by difficulty level:

  • Basic
  • What is your understanding of inbound customer service?
  • How do you handle customer complaints?
  • Can you explain the importance of good communication skills in inbound roles?

  • Medium

  • How do you prioritize incoming customer inquiries?
  • Share an experience where you successfully upsold a product to a customer.
  • How do you ensure customer satisfaction in a high-volume inbound call center?

  • Advanced

  • Describe a time when you had to de-escalate a challenging customer situation.
  • How do you stay updated on industry trends to better assist customers?
  • Share a strategy you implemented to improve the efficiency of inbound processes in your previous role.

Prepare well for these questions to showcase your skills and experience effectively during the interview process.

Closing Remark

Inbound jobs in India offer a rewarding career path for individuals who excel in customer interactions and problem-solving. By honing your skills, gaining relevant experience, and preparing thoroughly for interviews, you can secure a fulfilling role in the inbound job market. Good luck with your job search!

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